- No elements found. Consider changing the search query.
Experience:
5 years required
Skills:
Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
- Improve service coverage, service quality, and turnaround time to meet defined service targets.
- Analyze service network coverage and conduct benchmarking against key competitors.
- Establish and develop new authorized service dealers in weak or uncovered areas.
- Conduct service center audits and control service quality based on global standards and service operation KPIs.
- Service Center Improvement Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
- Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
- Conduct regular business and performance review meetings with service center owners.
- Sales Support & Premium Service Operations Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
- Enhance service quality through standardized operating procedures & engineer qualification control.
- Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
- Sales Collaboration & VOC Management Respond promptly to sales-related VOC and cross-functional collaboration projects.
- Support sales initiatives through close coordination and joint problem-solving activities.
- Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
- Skills and Qualifications Bachelor s degree or higher.
- At least 5 years of working experiences in Customer Service/After-Sales Service field.
- Great customer service skills and experienced with on-site deliver exclusive service to customer.
- Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
- Ability to work on-site independently and as a team.
- Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
- Ability to work in a multi-cultural environment.
- Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
- Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
- Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
- Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
- Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
- Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
- Support CX process documentation, service workflows, and standard operating procedures (SOPs).
- Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
- Prepare reports and insights for stakeholders on customer experience trends.
- Support CX initiatives, pilots, and improvement projects as assigned.
- Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
- 2-5 years of experience in customer support, service operations, or CX-related roles.
- Strong communication and problem-solving skills.
- Experience working with CRM, ticketing, or customer support systems.
- Ability to work in a fast-paced, client-facing environment.
- Good analytical skills with attention to detail.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Experience:
2 years required
Skills:
Able to work as a shift, Good Communication Skills, English
Job type:
Full-time
Salary:
฿25,000+ , negotiable, commission paid with salary
- Strong leadership and team management skills with the ability to inspire and guide staff.
- Proven experience in hospitality, customer service, or restaurant management.
- Solid understanding of restaurant operations, including scheduling and supply management.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Basic financial and administrative knowledge (inventory, cost control, budgeting).
- High attention to detail and commitment to premium service standards.
- Basic knowledge of fine dining service, including food service etiquette, cocktails, and wine.
- Ability to recommend food & beverage pairings to enhance guest experience.
- Flexible to work evenings, weekends, and public holidays.
- Fluency in English (additional languages are a plus, especially Chinese).
Experience:
7 years required
Job type:
Full-time
Salary:
negotiable
- Lead and manage CX support teams to deliver high-quality customer service across all channels.
- Define and oversee CX support strategies, operating models, and service frameworks.
- Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
- Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
- Drive root-cause analysis of major customer issues and implement sustainable improvements.
- Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
- Establish and maintain CX governance, policies, and standard operating procedures.
- Manage incident escalation, crisis handling, and customer communication during service disruptions.
- Coach, develop, and performance-manage CX support team members.
- Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
- Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
- 7-12 years of experience in customer experience, service operations, or customer support roles.
- Proven experience managing teams and complex stakeholder environments.
- Strong leadership, communication, and decision-making skills.
- Solid understanding of CX frameworks, customer journey management, and service design.
- Experience with CRM platforms, ticketing systems, and CX analytics tools.
- Ability to manage escalations and operate under pressure.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Develops professional expertise by complying with company policies and procedures.
- Works on problems of moderate scope where analyzing situations or data requires a review on various factors.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Normally receives general instructions on routine work with detailed instructions on new projects or assignments.
- Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience.
Experience:
2 years required
Skills:
Compliance, Multitasking, Opera
Job type:
Full-time
Salary:
negotiable
- Liaise with all departments to ensure smooth and coordinated operations.
- Personally welcome and escort VIP guests; authorize courtesies and ensure VIP room inspections with Housekeeping.
- Maintain and regularly update guest profiles; ensure guest needs are anticipated and fulfilled.
- Ensure efficient and professional check-in and check-out experiences.
- Handle guest inquiries and complaints tactfully, ensuring timely follow-up and resolution.
- Supervise and support the Front Office team; conduct daily briefings and monitor service standards.
- Review rate variances, billing instructions, and guest credit to ensure revenue control and accuracy.
- Manage full-house situations and coordinate guest relocations when necessary.
- Oversee lobby and driveway operations, ensuring accessibility, safety, and guest comfort.
- Log and report all security incidents and emergencies; ensure safety procedures are followed.
- Conduct Night Audit processes and ensure compliance with hotel standards.
- Communicate key operational updates and guest feedback to the Rooms Division Manager.
- Maintain knowledge of hotel facilities, F&B outlets, and emergency procedures.
- QualificationsPrevious Duty Manager experience, preferably within a hotel environment.
- Exceptional communication and interpersonal skills to build strong rapport with guests and colleagues.
- Confident and proactive problem-solver with strong conflict resolution abilities.
- Excellent time management and multitasking skills in a fast-paced service environment.
- High attention to detail with a genuine commitment to delivering 5-star service.
- Experience with Opera PMS is preferred; First Aid and CPR certification is an advantage.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
Experience:
1 year required
Skills:
Business Statistics / Analysis, Management, Thai, English
Job type:
Full-time
Salary:
฿15,000 - ฿25,000, negotiable, commission paid with salary
- Communication Bridge: Translate and facilitate communication between the English-speaking Plant Manager and Thai employees/suppliers.
- Production Support: Assist in monitoring production schedules, particularly for CNC turning milling, and assembly lines.
- Quality & Documentation: Support Quality Management activities and handle industrial licensing, export documentation (e.g., Form CO), and supplier response reports.
- Operations Coordination: Assist in local procurement, logistics coordination, and administrative tasks related to factory licenses (e.g., Health Hazardous Business License).
- Direct Hire (No Fees!).
- Modern Culture: Dynamic & Inclusive team.
- Work-Life Balance: 1 Day Work-From-Home per week.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Excellent presentation (reflecting formal, sober elegance and well dressed)
- Excellent communication skills (oral & written)
- Self-confidence
- Service attitude
- Energy, empathy, resilience & optimism
- Growth and entrepreneur mindset
- Intellectual speed and agility
- Digital savvy (knowledge and use of online tools & networks)
- MANDATORY EDUCATION BACKGROUND
- Certified beautician diploma from a professional school.
- 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.
Experience:
3 years required
Skills:
Compliance, Microsoft Office, Pleasant Personality
Job type:
Full-time
Salary:
negotiable
- Manage and maintain Senior Executive s schedules, appointments, travel, hotel and visa arrangements.Scheduling appointments, calls and meetings, including internal and external logistics arrangement (off-site meetings) if required.
- Arrange travel logistics, including hotel bookings, flights and Visa when required.
- Working closely with mobility team to ensure compliance with the latest travel protocols.
- Submit Executives timesheets and expense claims.Ensure timely submission of timesheets and expense claims via Concur for Executives.
- Answer and manage incoming queries related to consulting.
- Schedule and coordinate calls, meetings/events, and meeting logistics.Handle confidential materials as required.
- Assist in compiling and producing meeting presentation materials. Prepare and edit correspondence & communication. File and retrieve documents and reference materials.
- Attend meetings and accurately record meeting minutes when required.
- Support company car s driver s schedule, driver s contract, maintenance and external car arrangements.
- Receive and interact with guests/visitors.
- Provide executive assistance support to visiting Executives, as needed.
- Liaise with internal staff at all levels.
- Collaborate closely with other Executive Assistants in the region, including providing support during periods of absence.
- Providing administrative support to the management team and other departments as required.
- Ad-hoc services.
- Support ad-hoc matters assigned by the Team Lead/Regional Managing Director/Senior and Executive Directors.
- Support Team Lead on Firm events.
- Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognizing individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
- Education: Should possess at least minimum Diploma in business administration or a related field is preferred.
- Proven experience as an Executive Assistant or a similar role. Preferable supporting a c-level executive with 3-5 years working experience.
- Able to commence within short notice will be desirable.
- Able to multi-task and work in matrix organization reporting structure, with strong organizational and time-management skills.
- Ability to handle confidential and sensitive materials and critical assignments professionally.
- Independent, meticulous, and able to maintain high professionalism in a fast-paced environment.
- Excellent verbal and written communication skills.
- Highly proficient in Microsoft Office and Concur.
- Resourceful and well-organized.
- Mature, responsible, and hard-working with a pleasant personality.
- A natural ability to prioritize, proactive and self-motivated.
- Flexibility and adaptability to changing priorities.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- Requisition ID: 111681In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
5 years required
Skills:
Budgeting
Job type:
Full-time
Salary:
negotiable
- Lead and manage all food and beverage departments including restaurants, bars, room service and banqueting.
- Analyze market trends and competitor offerings to maintain a competitive edge in the local F&B scene.
- Oversee the financial performance of F&B operations including budgeting, forecasting and cost control.
- Qualifications Minimum 3 years relevant experience in Food and Beverage Manager or Director level.
- Bachelor s degree in Hospitality Management, Business Administration or related field.
- Extensive knowledge of food and beverage operations including menu planning, cost control and inventory management.
- Strong financial acumen with experience in budgeting, forecasting and profit optimization.
- Additional Information Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
- Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
- Continuous learning and investment into your capability, including Accor s Revenue Management Academy certification.
- Work with sector-leading IDeaS revenue management platform.
Experience:
2 years required
Skills:
Microsoft Dynamics, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center.
- Working with Customer Service Lead, Product Leader, and Customer Success team in building a client communication on Product Enhancement, Universe Update & Delivery Details.
- Build, upload, and manage local knowledge articles reflecting the latest local servi ...
- Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders.
- Provide clear and accurate responses as well as market expertise to stakeholders.
- Achieve competency in NIQ proprietary data mining platform and driving customer s usage and adoption.
- Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators.
- Coordinate both local and international sales request as part of NIQ global network, driving NIQ s bottom line across the organization.
- Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ.
- A Little About You.
- Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You re known for your impeccable organization. Connecting with key internal stakeholders and clients matters to you, and that motivates you to take initiative and continue seeking a streamlined approach. Embracing utilization of digital and cloud services. You re always looking for what s next.
- Bachelor Degree from all backgrounds.
- Fresh graduate or with up to 2 years of experience in relevant field which required communication and analytical skills (e.g., account management, client servicing, business/ market analyst, etc.).
- A candidate who is intrigued about working in the leading global information and measurement company.
- Proficient in Microsoft Office applications.
- Good communication and visualization skills - interested in storytelling techniques.
- Business English knowledge, both verbal and written.
- Additional Asian language skills is an advantage.
- Ability to work independently and in a team within a virtual environment.
- Open for change, integrity & client centric mindset.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
฿65,000 - ฿120,000, negotiable
- Bachelor s or Master s degree in Marketing, Business Administration, Hospitality Management, or a related field.
- Minimum 5 years of experience in Sales & Marketing, preferably within the hospitality industry.
- Proven track record in driving revenue growth, market share, and brand positioning.
- Strong knowledge of sales strategies, digital marketing, brand management, and revenue management.
- Experience in hotel sales segments (Corporate, MICE, Leisure, OTA, and Group business).
- Excellent leadership and team management skills with the ability to drive performance.
- Strong analytical skills with the ability to interpret market data and trends.
- Excellent communication, negotiation, and presentation skills.
- Ability to develop and execute strategic sales and marketing plans.
- A strong network within the hospitality industry is an advantage.
- Ability to work under pressure and meet revenue targets.
- Excellent command of English (both written and spoken).
- Sales LeadershipDevelop and implement comprehensive sales strategies that drive revenue in Rooms, F&B, and Banquets.
- Analyze market trends and competitor activities to identify new business opportunities.
- Lead and support the sales team in achieving individual and departmental sales targets.
- Maintain key account relationships and ensure a consistent flow of new business.
- Set sales goals and KPIs for team members, monitor progress, and provide coaching to ensure targets are met.
- Marketing & CommunicationsDevelop and manage annual marketing plans, budgets, and promotional activities to achieve business objectives.
- Strengthen brand image and awareness through consistent and creative marketing campaigns..
- Oversee digital marketing strategy, including hotel website, SEO, online advertising, and social media presence.
- Manage relationships with advertising agencies, PR partners, and media to secure coverage and positive exposure.
- Coordinate photo shoots, marketing collateral, and hotel content updates to ensure brand consistency.
- Create and execute PR and media engagement plans to position the hotel as a preferred destination for both business and leisure travelers.
- Revenue & StrategyRecruit, train, and motivate team members to deliver outstanding performance.
- Ensure team members are fully briefed on hotel positioning, brand identity, and sales techniques.
- Conduct regular team meetings to communicate targets, achievements, and market updates.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Administration & ReportingMaintain accurate records of business activities, forecasts, and marketing performance.
- Ensure compliance with departmental budgets and control expenditure effectively.
- Report regularly to the General Manager on business performance and key strategic initiatives.
- Welfare.
- Work 5 days per week.
- 2 meals per day.
- Uniform.
- Public Holidays.
- Annual Leave.
- Service Charge.
- Group insurance.
- Provident Fund.
- Social Security.
Experience:
5 years required
Skills:
Leadership Skill, Service-Minded, Opera, English
Job type:
Full-time
Salary:
฿60,000 - ฿80,000, negotiable
- Proven experience in a senior management role within the Rooms Division.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- In-depth knowledge of Front Office and Housekeeping operations.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Good command of English.
- Oversee and manage the daily operations of the Rooms Division to ensure the highest service and quality standards.
- Lead, train, and motivate Front Office and Housekeeping teams.
- Ensure guest satisfaction by addressing feedback and handling complaints in a professional manner.
- Effectively handle on-the-spot situations and resolve guest issues appropriately.
- Develop and implement standard operating procedures and service standards.
- Control budgets, expenses, and departmental performance.
- Coordinate with other departments to ensure smooth hotel operations.
- Ensure operations comply with hotel policies, brand standards, and safety regulations.
- Welfare.
- Work 5 days per week.
- 2 meals per day.
- Uniform.
- Public Holidays.
- Annual Leave.
- Service Charge.
- Group insurance.
- Provident Fund.
- Social Security.
Experience:
4 years required
Skills:
Digital Marketing, English
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- Minimum 4-7 years of experience in Marketing Communications, Digital Marketing, or related fields.
- Experience in the hotel or hospitality industry will be an advantage.
- Strong knowledge of marketing strategy, brand communication, and campaign planning.
- Good understanding of online marketing channels such as Social Media, SEO, SEM, and Online Advertising.
- Strong leadership skills with the ability to manage teams and coordinate with cross-functional departments.
- Excellent planning, time management, and problem-solving skills.
- Ability to analyze data and translate insights into effective marketing strategies.
- Welfare.
- Work 5 days per week.
- 2 meals per day.
- Uniform.
- Public Holidays.
- Annual Leave.
- Service Charge.
- Group insurance.
- Provident Fund.
- Social Security.
Experience:
3 years required
Skills:
Service-Minded, English
Job type:
Full-time
Salary:
฿30,000 - ฿45,000, negotiable
- Experience in Spa, Wellness, Hospitality, or a related field.
- Good communication in English and customer service skills.
- Strong leadership and team management skills.
- Welfare.
- Work 5 days per week
- 2 meals per day
- Uniform
- Public Holidays
- Annual Leave
- Service Charge
- Group insurance
- Provident Fund
- Social Security.
Experience:
1 year required
Skills:
Compliance, Corporate Law
Job type:
Full-time
Salary:
negotiable
- Coordinate and prepare agendas, materials, and documents for board and shareholders meetings.
- Ensure meetings and company actions comply with laws, regulations, and the company's Articles of Association.
- Record and prepare accurate minutes and resolutions of meetings.
- Manage and maintain corporate and share registration documents.
- Liaise with internal and external parties to support corporate governance and compliance activities.
- Qualifications: Bachelor's degree in Law, Business Administration, Political Science, Linguistics, or related field.
- Minimum GPA of 2.70.
- English proficiency: TOEIC score of at least 800 or equivalent (IELTS 6.5+, TOEFL 79+, BULATS 75+).
- At least 1-3 years of experience as a corporate secretary. (Fresh graduates are welcome to apply).
- Basic knowledge of corporate law and regulations concerning limited companies is a plus.
- Good command of written and spoken English.
- Strong attention to detail, organization, and communication skills.
- Ability to travel occasionally for off-site meetings, including upcountry locations.
- Contact: Samita (Mine) Email: [email protected]
Experience:
2 years required
Skills:
Mandarin, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree holder is required.
- Minimum 2 years of working experience is a Must.
- Fluent in Taiwanese Mandarin (spoken and written).
- Good command of English for internal communication.
- Previous experience in customer service, call center, or similar roles preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficient with computer systems and CRM tools is a plus.
- Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
- Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
- Identify customer needs and offer appropriate solutions or alternatives.
- Maintain accurate records of interactions and transactions in the system.
- Escalate complex issues to the appropriate departments when necessary.
- Meet performance targets related to response time, customer satisfaction, and quality metrics.
- Contribute to continuous improvement by providing customer feedback and suggestions.
Experience:
2 years required
Skills:
High Responsibilities, Good Communication Skills, Fast Learner, Multitasking, English
Job type:
Full-time
Salary:
฿25,000 - ฿38,000, negotiable
- Monitor orders, shipments, and supplier timelines; flag issues before they escalate.
- Follow up proactively on emails, quotations, and inquiries from customers and suppliers.
- Prepare and review commercial documents quotations, purchase orders, invoices, delivery confirmations.
- Liaise with government agencies, lawyers, and accountants on corporate and regulatory matters.
- Coordinate business filings, licenses, permits, and compliance deadlines.
- Manage the CEO's calendar, travel logistics, and personal requests.
- Maintain organized records of customers, suppliers, and corporate documents.
- 2-4 years in business coordination, operations, or executive support.
- Strong written and verbal communication in Thai and English.
- Self-starter who structures their own day without waiting for direction.
- Excellent follow-through nothing slips through the cracks.
- Familiar with commercial documents (PO, invoice, packing list).
- Proficient in email, Microsoft Office / Google Workspace, and LINE.
- Background in import/export or food trading is a plus.
- Who You Are.
- Independent you identify what needs doing and do it.
- Reliable the CEO can trust things are handled without checking in.
- Discreet you treat business and client information with full professionalism.
- Adaptable comfortable in a small, fast-moving environment where not everything is spelled out.
- What We Offer.
- Salary THB 25,000 - 38,000 (commensurate with experience).
- Flexible working hours.
- Social security & group health insurance.
- Provident fund & lunch allowance.
- Annual leave.
- Employee discount on company products.
- Team outings and social gatherings.
- Performance-based bonus.
- How to Apply.
- Send your CV and a brief introduction to [email protected] with the subject line: "Personal Assistant to CEO - [Your Name]".
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
8 years required
Skills:
Finance, SAP, Procurement
Job type:
Full-time
Salary:
negotiable
- Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
- Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
- Build trusted executive relationships and earn trusted advisor status with customers ...
- Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
- Act as primary point of escalation for customers account issues.
- Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
- What you ll bring.
- 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
- 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
- Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
- Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
- Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
- Proven ability to handle difficult customer situations and discuss challenges with customer executives.
- Commercial/deal support skills.
- Relationship-driven mindset with excellent verbal and non-verbal communication skills.
- Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
- Ability to apply risk-mitigation strategies to customer situations.
- Bachelor's degree or equivalent required.
- MBA or related post-Bachelor qualification is preferred.
- Professional Skills.
- Business Acumen.
- Complex Problem Solving.
- Effective Communication.
- Customer Orientation.
- Establish Trust.
- Influencing Skills.
- Following SAP Solution Skills are preferred.
- O Planning & Consolidation (SAC-Planning and Group Reporting).
- O Treasury & Cash Management (including Cash management).
- O Billing, Revenue & Innovation management (BRIM).
- O Global Trade & Tax.
- O Governance Risk and Compliance (GRC).
- Role Specific Skills.
- Customer Value Journey Alignment.
- Account Governance.
- Account Strategy.
- Customer Success Management.
- Customer Retention.
- Solution Adoption Strategy.
- Customer Expansion.
- Relationship Building.
- Technology Solution Adoption.
- Overcoming Objections.
- Finance and Spend Management Domain Expertise.
- Procurement Process Optimization.
- BSO2X.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
Receptionist - General Job Description and duties.
Overview:A receptionist is a professional who is responsible for providing administrative and customer service support to an organization. They are the first point of contact for visitors, customers, and clients, and they are responsible for greeting them, answering their questions, and directing them to the appropriate person or department.
Common Responsibilities:
Greeting Visitors:
Receptionists are responsible for greeting visitors, customers, and clients, and providing them with information about the organization.
Answering Phones:
Receptionists are responsible for answering incoming calls and directing them to the appropriate person or department.
Scheduling Appointments:
Receptionists are responsible for scheduling appointments and managing calendars.
Data Entry:
Receptionists are responsible for entering data into the organization's computer systems.
Filing:
Receptionists are responsible for filing documents and maintaining records.
Other Administrative Tasks:
Receptionists may also be responsible for other administrative tasks, such as ordering supplies, preparing documents, and managing mail.
- 1
- 2
