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Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• บริหารและควบคุมการดำเนินงานประจำวันของแผนก เพื่อให้เป็นไปตามคุณภาพ มาตรฐาน และตรงตามความคาดหวังของลูกค้าในแต่ละวัน.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• กำหนดเป้าหมายและวางแผนการทำงานอย่างชัดเจน เพื่อจัดลำดับความสำคัญ จัดระเบียบ และให้งานบรรลุผลตามที่กำหนด.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• รับมือกับข้อร้องเรียน การระงับข้อพิพาท การแก้ไขปัญหาความขัดแย้ง และการเจรจาเพื่อหาข้อยุติร่วมกับฝ่ายที่เกี่ยวข้อง.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• ควบคุมและวางแผนอัตรากำลังพนักงานให้เหมาะสม เพื่อให้การบริการ การดำเนินงาน และเป้าหมายทางการเงินของแผนกบรรลุผล.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• ส่งเสริมการสื่อสารอย่างต่อเนื่องและสม่ำเสมอกับพนักงาน เพื่อสร้างความเข้าใจในเป้าหมายทางธุรกิจ ถ่ายทอดความคาดหวัง รับรู้และยกย่องผลการปฏิบัติงาน และสร้างผลลัพธ์ที่ต้องการ.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
• เข้าใจผลกระทบของการดำเนินงานของแผนกต่อเป้าหมายทางการเงินของสถานประกอบการโดยรวม และบริหารจัดการให้สามารถบรรลุหรือเกินกว่าเป้าหมายที่กำหนด.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• ใช้ทักษะด้านมนุษยสัมพันธ์และการสื่อสารในการเป็นผู้นำ สร้างอิทธิพลเชิงบวก และจูงใจผู้อื่น สนับสนุนการตัดสินใจทางธุรกิจและการเงินอย่างเหมาะสม แสดงถึงความซื่อสัตย์สุจริต และเป็นผู้นำด้วยการเป็นแบบอย่างที่ดี.
• Encourages and building mutual trust, respect, and cooperation among team members.
• ส่งเสริมและสร้างความไว้วางใจ ความเคารพ และความร่วมมือระหว่างสมาชิกในทีม.
• Serving as a role model to demonstrate appropriate behaviors.
• ปฏิบัติตนเป็นแบบอย่างที่ดีในการแสดงพฤติกรรมที่เหมาะสมในการทำงาน.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• ควบคุม ดูแล และบริหารพนักงาน รวมถึงการจัดการงานประจำวันทั้งหมด และมีความเข้าใจในหน้าที่ของพนักงานแต่ละตำแหน่งเพียงพอที่จะสามารถปฏิบัติงานแทนได้ในกรณีจำเป็น.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• สร้างและรักษาความสัมพันธ์ในการทำงานที่เปิดกว้าง โปร่งใส และส่งเสริมความร่วมมือระหว่างพนักงานภายในทีม.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
• ปฏิบัติหน้าที่ควบคุมดูแลทุกส่วนของแผนกต้อนรับส่วนหน้า ในกรณีที่ไม่มีผู้จัดการแผนกต้อนรับส่วนหน้า หรือผู้ช่วยผู้จัดการแผนกต้อนรับส่วนหน้าอยู่ปฏิบัติงาน.
• Provides services that are above and beyond for customer satisfaction and retention.
• ให้บริการที่เหนือความคาดหวัง เพื่อสร้างความพึงพอใจและความภักดีของลูกค้า.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• พัฒนาคุณภาพการบริการ โดยการสื่อสาร ชี้แนะ และช่วยให้พนักงานเข้าใจความต้องการของลูกค้า พร้อมให้คำแนะนำ ข้อเสนอแนะ และการโค้ชรายบุคคลเมื่อจำเป็น.
• Responds to and handles guest problems and complaints.
• ตอบสนองและแก้ไขปัญหาหรือข้อร้องเรียนของลูกค้าอย่างเหมาะสมและมีประสิทธิภาพ.
• Sets a positive example for guest relations.
• เป็นแบบอย่างที่ดีด้านการดูแลความสัมพันธ์กับลูกค้า.
• Empowers employees to provide excellent customer service.
• ส่งเสริมและมอบอำนาจให้พนักงานสามารถให้บริการลูกค้าได้อย่างยอดเยี่ยม.
• Observes service behaviors of employees and provides feedback to individuals.
• สังเกตพฤติกรรมการให้บริการของพนักงาน และให้ข้อเสนอแนะเพื่อการพัฒนาเป็นรายบุคคล.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• ติดต่อและสื่อสารกับลูกค้าเพื่อรับฟังความคิดเห็นเกี่ยวกับคุณภาพของสินค้า ระดับการให้บริการ และความพึงพอใจโดยรวม.
• Ensures employees understand customer service expectations and parameters.
• ทำให้พนักงานเข้าใจมาตรฐาน ความคาดหวัง และขอบเขตของการบริการลูกค้าอย่างชัดเจน.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• เน้นย้ำความพึงพอใจของลูกค้าในการประชุมแผนกทุกครั้ง และมุ่งเน้นการปรับปรุงคุณภาพอย่างต่อเนื่อง.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• ถ่ายทอดและให้ข้อมูลแก่ผู้บังคับบัญชา เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา ผ่านทางโทรศัพท์ เอกสารลายลักษณ์อักษร อีเมล.
• หรือการสื่อสารโดยตรง.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• วิเคราะห์ข้อมูลและประเมินผลลัพธ์ เพื่อเลือกแนวทางที่เหมาะสมที่สุดในการแก้ไขปัญหา.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• แจ้งและ/หรือรายงานข้อมูลที่เกี่ยวข้องให้แก่ผู้บริหาร เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา รับทราบอย่างถูกต้องและทันท่วงที.
• Performs all duties at the Front Desk as necessary.
• ปฏิบัติหน้าที่งานต้อนรับส่วนหน้ากตำแหน่งตามความจำเป็น.
• Runs Front Desk shifts whenever necessary.
• ปฏิบัติงานควบคุมกะงานของแผนกต้อนรับส่วนหน้าเมื่อมีความจำเป็น.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• เข้าร่วมการประชุมของแผนก และสื่อสารเป้าหมายของแผนกต้อนรับส่วนหน้าอย่างชัดเจนและสม่ำเสมอ เพื่อให้เกิดผลลัพธ์ตาม.
• ที่องค์กรกำหนด.
• Bachelor's degree or diploma, with at least 5 years of experience in guest services, front desk operations, or a related professional area.
• สำเร็จการศึกษาระดับปริญญาตรีหรือประกาศนียบัตร และมีประสบการณ์ทำงานอย่างน้อย 5 ปี ในงานบริการลูกค้า งานแผนกต้อนรับส่วนหน้า หรือสายงานที่เกี่ยวข้อง.
• 3 years experience in Front office Supervisor.
• มีประสบการณ์ทำงานในตำแหน่งหัวหน้างานแผนกต้อนรับส่วนหน้าอย่างน้อย 3 ปี.
• Excellent communicate in Thai and English.
• มีทักษะการสื่อสารภาษาไทยและภาษาอังกฤษในระดับดีเยี่ยม.
• Service mind required.
• มีใจรักงานบริการ.

Skills:

GIS, English

Job type:

Full-time

• Technical Assistant.
• assists geologists and geophysicists in transferring data into project G&G database system, preparing final geophysical and geological maps, drawing, drafting and other technical supporting tasks e.g. technical reports and graphic presentations as assigned by subsurface users or other department users. In addition, he/she needs to maintain and update filing system of technical data and documents as per E&P business standard.
• Key Accountabilities.
• Assist geologists and geophysicists in preparing various kinds of final geological and geophysical maps, transferring data into project database systems and other supporting systems.
• Collect, compile, verify and load technical data into technical database systems such as general well data, geological well data (directional survey, side wall core, reservoir, net pay, maker etc.), well log curve data (edit log), drilling data (daily drilling, weekly and monthly drilling), and all technical reports.
• Create and produce preliminary or detailed technical drawings and drafting as assigned by team lead.
• Create the standard well file structure for individual wells.
• Prepare various technical reports, handouts and presentation graphics for asset and/or project meetings.
• Establish, maintain filing and storage systems for all technical data and materials.
• as E&P business standard.
• Provide technical assistance services and support to.
• geologists/geophysicists.
• and staff as required.
• Professional Knowledge & Experiences.
• Bachelor's Degree in Geography or related fields.
• Knowledge in basic Petroleum E&P Operations.
• Approximately 0-.
• 3+.
• years of experience in oil and gas industry.
• Ability to use geological and GIS software on Workstation and PC computer.
• Good command of written and spoken English.
• Interpersonal and customer service skills.

Experience:

No experience required

Job type:

Full-time

• หากใช้ ภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ
• ยินดีต้อนรับเด็กจบใหม่ทุกสาขา -สัมภาษณ์ On-site
• Trial 3 วันก่อนรับเข้าเป็นพนักงานประจำ
• หยุด 6 วันต่อเดือน ไม่รวมนัขตฤกษ์
• ฐาน 12K SVC 4000-5000 ได้เดือนที่ สอง เป็นต้นไป.
• Line 065-516-8364.

Experience:

No experience required

Job type:

Full-time

• หากใช้ ภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ
• ยินดีต้อนรับเด็กจบใหม่ทุกสาขา.
• สัมภาษณ์ On-site
• Trial 3 วันก่อนรับเข้าเป็นพนักงานประจำ
• หยุด 6 วันต่อเดือน ไม่รวมนัขตฤกษ์
• ฐาน 12K SVC 4000-5000 ได้เดือนที่ สอง เป็นต้นไป.
• Line 065-516-8364.

Experience:

1 year required

Skills:

Business Statistics / Analysis, Management, Thai, English

Job type:

Full-time

• Communication Bridge: Translate and facilitate communication between the English-speaking Plant Manager and Thai employees/suppliers.
• Production Support: Assist in monitoring production schedules, particularly for CNC turning milling, and assembly lines.
• Quality & Documentation: Support Quality Management activities and handle industrial licensing, export documentation (e.g., Form CO), and supplier response reports.
• Operations Coordination: Assist in local procurement, logistics coordination, and administrative tasks related to factory licenses (e.g., Health Hazardous Business License).
• Direct Hire (No Fees!).
• Modern Culture: Dynamic & Inclusive team.
• Work-Life Balance: 1 Day Work-From-Home per week.

Experience:

No experience required

Skills:

English

Job type:

Part-Time

• Locally is hiring Local Assistants in Bangkok to provide on-the-ground, one-on-one support to foreign residents and visitors. This is flexible, task-based work you'll be matched to bookings based on your availability, location, and skills (e.g., English ability, familiarity with government offices, hospitals, or specific districts).
• Accompany and assist customers with everyday errands (shopping, deliveries, appointments).
• Help with translation and interpretation during appointments or transactions.
• Support visa run trips and immigration office visits.
• Accompany customers to hospitals or clinics and help communicate with staff.
• Help navigate government paperwork and official processes.
• Communicate professionally and promptly with customers and with the Locally team before, during, and after each booking.
• Who We're Looking For.
• Based in Bangkok, comfortable traveling to different districts for bookings.
• Conversational to fluent English (additional languages are a plus).
• Reliable, punctual, and comfortable representing yourself professionally to foreign clients.
• Comfortable navigating government offices, hospitals, or similar institutions is a strong plus.
• Smartphone access and comfort with basic messaging apps for booking coordination.
• Willing to complete our identity verification and screening process.
• What You Can Expect From Us.
• Clear, honest communication about assignments, pay, and the current stage of the company.
• Pay per completed booking (rate details shared during the application/interview process).
• A straightforward application and screening process application, screening conversation, ID verification, and onboarding.
• The opportunity to be one of the first assistants shaping how Locally works, with room to grow as the platform expands to new cities.

Skills:

Problem Solving

Job type:

Full-time

Join us and stand by our side towards success. From a leading international organization. Professional One is committed to integrating the science of human understanding with cutting-edge innovation. Join us in kickstarting steady progress in this field. We are ready to support your full potential and always help you take a step forward in your [].

Experience:

No experience required

Skills:

Fast Learner, Service-Minded, .NET, Thai, English

Job type:

Full-time

• วุฒิการศึกษา: ปริญญาตรีขึ้นไป.
• สาขาวิชา: สาขาเทคโนโลยีสารสนเทศ, วิทยาการคอมฯ และสาขาอื่น ๆ ที่เกี่ยวข้อง.
• เพศ: ทุกเพศ.
• อายุ: 22 ปีขึ้นไป.
• ประสบการณ์: 0 - 10 ปี.
• มีบุคลิกภาพดี สามารถทำงานเป็นทีมได้ และมีความรับผิดชอบสูง.
• มีความขยัน ตั้งใจ อดทน และมีทัศนคติที่ดีต่อบริษัท.
• มีความกระตือรือร้น รักการเรียนรู้สิ่งใหม่ ๆ และสนใจเทคโนโลยี.
• มีความรู้ความเข้าใจเกี่ยวกับการ Scalable Applications.
• มีประสบการณ์ในการพัฒนาโปรแกรมติดต่อฐานข้อมูล เช่น MySql, Oracle, SQL Server เป็นต้น.
• หน้าที่และความรับผิดชอบ (Responsibility) (มีพี่ๆ สอนงานให้).
• ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
• ดำเนินการแก้ไขโปรแกรมให้สามารถใช้งานได้อย่างมีประสิทธิภาพ.
• งานอื่น ๆ ตามที่ได้รับมอบหมายเพิ่มเติม.
• จัดทำรายงานประจำเดือนเกี่ยวกับจำนวนปัญหา หรือคำร้องขอที่ได้รับในแต่ละเดือน.
• ทำงานที่สำนักงานของลูกค้า (ศูนย์ราชการ แจ้งวัฒนะ).

Skills:

Recruitment, Energetic

Job type:

Full-time

• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Job Responsibilities.
• Execute F&B services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations.
• Responsible for the management of catering satisfaction, including regular satisfaction surveys and optimization of food service operations.
• Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to food and beverage services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests.
• Financial management of F&B services, including budget management and expense tracking.
• Purchase and manage F&B supplies and vendor management.
• Manage and plan events, including but not limited to tech talks, team off-site/team building and any other client/user request.
• Proactive support to collect feedback from business team members regularly and take actions accordingly.
• Have knowledge of Food Safety guidelines, banquets/catering setup along with coffee breaks.
• The ability to identify, assess, manage and correct risks as needed.
• Management of work order ticketing system in managing ticketing system.
• Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives.
• General administrative work as reasonable requested.
• Ensuring Exceptional Service.
• Assists with third party vendor relationships and service partners to provide optimal service delivery.
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations.
• Builds meaningful lasting relationships with Client employees and guests.
• Visibly engaged and well known in the workplace.
• Receives and responds to all requests or issues in an appropriate and timely manner.
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur.
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies.
• Assistance and flexibility with Client events as needed to ensure flawless delivery.
• Perform additional job duties, as requested.
• 2 years or more relevant experience in office operations in a Food and Beverage environment with an educational background in Hospitality/Business preferred.
• Excellent organizational, multi-tasking and prioritize in a busy and dynamic environment with willingness to accept challenges, verbal and written communication skills.
• Ability to remain energetic in a fast-paced environment and detailed oriented with strong analytical, problem-solving and financial skills.
• Excellent interpersonal skills, good team spirit, and ability to collaborate with a diverse range of people and job functions.
• Principled, flexible, and resourceful with a positive customer service mentality.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our.
• Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.

Experience:

No experience required

Skills:

Good Communication Skills, Leadership Skill, Outgoing Personality, English

Job type:

Part-Time

• Event planning & execution: source, quote and book venues; run events on the day host, welcome new members, manage the guest experience end to end; facilitate group conversations; capture photos and handle post-event wrap-up.
• Member & database management: keep the member database accurate and up to date; get to know members personally; track attendance for each event.
• Community growth & engagement: recruit new members and grow the branch; drive member retention; act as the face of the branch in your district.
• Branch operations & support: create branch-level social media content (Instagram, Facebook, TikTok, YouTube, X); handle communication with members, prospects, venues, contractors and partners; support the wider operation with branch administration as the branch grows.
• What we're looking for.
• A confident leader and organiser who takes ownership and gets things done.
• Self-motivated and entrepreneurial, with the drive to grow the branch (and your earnings) yourself.
• Genuinely warm and sociable great with people and building community.
• Flexible availability, as events may be scheduled for both week days and weekends.
• Thai national (required), able to read, speak and write English easily, based on or near Koh Samui.
• Own a personal mobile phone with a modern operating system, a Thai SIM and active mobile data.
• The arrangement.
• Permanent part-time position approximately 18 hours per week (monthly average).
• Small hourly base rate plus commission the harder you drive it, the more you make.
• An evolving role with room to grow as the branch and company expand.
• Full details: https://socialsisterssociety.com/careers/.
• Interested? Tell us about yourself, your relevant experience, and why you'd be a great Branch/Events Manager. Email [email protected] with the subject line "Branch/Events Manager Koh Samui".
• Phone / WhatsApp: +66 82 112 8843. WhatsApp or email is preferred please send your application in English.

Skills:

Quantitative Analysis

Job type:

Full-time

n-infinite.com.

Skills:

Business Development

Job type:

Full-time

• There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
• Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic m ...
• About the Role.
• You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most.
• We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment.
• What You Will Be Doing.
• Drive high-priority initiatives across the business.
• Work with leadership to solve business and product challenges.
• Build new teams, processes, and capabilities as the company grows.
• Lead cross-functional projects from planning through execution.
• Research new markets, products, and business opportunities.
• Improve how we operate by identifying problems and implementing practical solutions.
• Take ownership of projects and deliver meaningful business outcomes.
• What You Will Need.
• Strong problem-solving skills and business judgment.
• Ability to learn quickly and adapt to new challenges.
• Comfortable working across different business functions.
• Strong ownership and execution skills.
• Excellent communication and stakeholder management skills.
• Able to manage multiple priorities in a fast-moving environment.
• Curious, resourceful, and driven to build.
• How We Work.
• The best products in the world are built by small, highly capable teams.
• We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
• This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
• Interview Process.
• If there appears to be a fit, we will schedule up to 3 interviews.
• Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
• We value speed, transparency and decisiveness throughout the process.

Experience:

2 years required

Skills:

Quality Assurance, Recruitment, Thai

Job type:

Full-time

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred Qualifications.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

Skills:

Customer Relationship Management (CRM), Project Management, Data Analysis

Job type:

Full-time

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Experience:

3 years required

Skills:

Microsoft Office, Power point, Data Entry, Salesforce

Job type:

Full-time

• At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
• Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
• End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
• Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
• Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
• Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
• Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
• Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
• Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
• Bachelor's degree in related scientific fields. Science degree would be advantage.
• At least 3 years of customer service experience.
• International experience preferred in customer service.
• Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
• Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
• The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
• A thorough and effective training experience during onboarding and beyond.
• Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
• As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
• Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

Experience:

2 years required

Skills:

Able to work as a shift, Creative Thinking, Good Communication Skills, High Responsibilities, Leadership Skill, Thai

Job type:

Full-time

• โทร: 056-705-953-7 หรือ 089-895-0667.
• อีเมล: [email protected].
• Line ID: 0898950667.

Experience:

3 years required

Skills:

Good Communication Skills

Job type:

Full-time

• Liaise with tenants to assume daily point of contact for retailer relationship management.
• Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals.
• Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively.
• Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment.
• Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately.
• Perform other responsibilities as assigned.
• Bachelor's Degree in related field.
• Minimum of 0-3 years of responsible experience.
• Have understanding in business administration and property management.
• Have good communication skills.
• Have good human relations.
• Have good computer skills.
• Be able to coordinate.
• Skills.
• Additional Information.

Experience:

5 years required

Skills:

Product Development, Financial Reporting, Project Management, Data Analysis, Negotiation, Accounting, Telesales

Job type:

Full-time

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• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
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• Specialist, Migrant and Tourist.
• 23/07/2026.
• Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements.
• Lead the overall growth and performance of the Inbound Tourist business across pre-arrival, on-arrival, and post-arrival touchpoints to drive customer acquisition, revenue growth, and customer experience.
• Develop and execute short- to medium-term business strategies by analyzing market trends, customer insights, competitive landscapes, and business performance to achieve commercial objectives.
• Drive product and commercial initiatives by planning, launching, monitoring, and optimizing tourist products, promotions, pricing, and channel strategies across online and offline platforms.
• Manage strategic projects and business transformation initiatives, including digital platforms, eSIM enhancement, airport sales process improvement, product portfolio optimization, fraud prevention, and other cross-functional programs.
• Monitor and evaluate business performance through data analysis, KPI tracking, financial reporting, and performance reviews, providing actionable recommendations to improve business outcomes.
• Collaborate with cross-functional teams and external partners to ensure effective execution of business initiatives, operational excellence, regulatory compliance, and successful project delivery.
• Strengthen business partnerships and channel development by working closely with tourism organizations, travel agencies, online travel platforms, retailers, and strategic partners to expand market opportunities and enhance customer reach.
• Provide leadership and guidance to junior team members, fostering collaboration, knowledge sharing, and continuous improvement while ensuring successful delivery of team objectives.
• Bachelor's or Master's Degree in Marketing, Business Administration, Economics, Tourism Management, Telecommunications, or related disciplines.
• Strong commercial acumen with the ability to translate market opportunities into revenue-generating initiatives.
• Experience.
• 5+ years of experience in Telecom, Commercial Management, Tourism, Product Management, Channel Management, or related business functions.
• Proven experience leading end-to-end commercial initiatives, product launches, or strategic projects.
• Experience managing cross-functional stakeholders and external business partners to deliver commercial outcomes.
• Demonstrated success in driving revenue growth, customer acquisition, or channel performance improvements.
• Skill and Knowledge.
• Strategic and commercial thinking.
• Strong business analytics and performance management capability.
• Product development and go-to-market management.
• Project management and business transformation leadership.
• Stakeholder influencing and partner management.
• Strong communication, presentation, and negotiation skills.
• Ability to lead initiatives through uncertainty and drive execution across multiple functions.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

Skills:

English

Job type:

Full-time

• Accident notifying and dispatching surveyor.
• Customer verification.
• Providing coverage details and recommending solution.
• Guiding to use the company website and mobile application usage.
• Escalating to concerned parties as the 2nd tier.
• Entry data on the company database accurately.
• Meet the QC criteria standard.
• Age not over 30 years old.
• Bachelor degree in any field.
• Healthy.
• High discipline.
• Able to work on night shift (rotation).
• Preferable excellent English skills (TOEIC 600+ preferable).

Skills:

Business Development

Job type:

Full-time

• There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
• Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic m ...
• About the Role.
• You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most.
• We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment.
• What You Will Be Doing.
• Drive high-priority initiatives across the business.
• Work with leadership to solve business and product challenges.
• Build new teams, processes, and capabilities as the company grows.
• Lead cross-functional projects from planning through execution.
• Research new markets, products, and business opportunities.
• Improve how we operate by identifying problems and implementing practical solutions.
• Take ownership of projects and deliver meaningful business outcomes.
• What You Will Need.
• Strong problem-solving skills and business judgment.
• Ability to learn quickly and adapt to new challenges.
• Comfortable working across different business functions.
• Strong ownership and execution skills.
• Excellent communication and stakeholder management skills.
• Able to manage multiple priorities in a fast-moving environment.
• Curious, resourceful, and driven to build.
• How We Work.
• The best products in the world are built by small, highly capable teams.
• We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
• This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
• Interview Process.
• If there appears to be a fit, we will schedule up to 3 interviews.
• Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
• We value speed, transparency and decisiveness throughout the process.