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Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

• Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Associate pl ...
• This is an important role within the Seafreight Department, dedicated to delivering an outstanding customer experience and building strong, long-term relationships. The role centers on understanding customer needs, providing timely and accurate solutions, and ensuring seamless communication throughout the service process. Your primary focus will be on creating trust and satisfaction at every interaction, while supporting operational excellence and sustainable growth. You will be working closely with all functions under Thailand Seafreight team, all Hellmann' station as well as regional team, you will spearhead strategic initiatives, implement technology-driven solutions, and foster a culture of continuous improvement to strengthen service delivery, compliance, and customer satisfaction. Key Objectives Deliver Exceptional Customer Experience Build and Strengthen Customer Relationships Ensure Service Accuracy and Reliability Drive Continuous Improvement in Customer Service Center points of contact across all functions under Seafreight Support Operational Excellence About You Key Objectives - Deliver Exceptional Customer Experience - Build and Strengthen Customer Relationships - Ensure Service Accuracy and Reliability - Drive Continuous Improvement in Customer Service - Center points of contact across all functions under Seafreight - Support Operational Excellence.
• Customer Relationship Management Serve as the primary point of contact for assigned customers and/or area, ensuring all inquiries are handled promptly and professionally Develop strong relationships by understanding customer business needs, priorities, and expectations Maintain regular communication with customers to provide updates on shipments, resolve issues, and build trust Service Coordination & Execution Coordinate with internal teams (Operations, Sales, Finance, and Customs) to ensure timely and accurate execution of shipments Monitor shipment milestones and proactively inform customers of any changes or potential delays Ensure all customer requirements (documentation, compliance, special instructions) are met accurately and on time Issue Resolution and Escalation Handle customer complaints and service failures with empathy and urgency Investigate root causes of issues and implement corrective actions to prevent recurrence Escalate complex problems to team leader and/or management while maintaining ownership until resolution Performance Monitoring & Reporting Track service performance metrics such as on-time delivery, accuracy of documentation, and customer satisfaction Prepare and share regular status reports with customers and internal stakeholders Identify trends in customer feedback and propose improvements Continuous Improvement & Customer Advocacy Collect feedback from customers to identify pain points and improvement opportunities Collaborate with internal teams to implement process enhancements that improve responsiveness and service quality Act as the voice of the customer within the organization, ensuring their needs are considered in operational decisions Documentation & Compliance Ensure accurate and timely documentation of all customer interactions, shipment details, and service agreements. Maintain compliance with company policies, industry regulations, and customer-specific requirements. Support audits and quality checks by providing complete and accurate records.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field Experience: Minimum 2-3 years of experience in customer service, preferably in logistics, freight forwarding, or supply chain operations Proven track record of managing customer relationships and resolving service issues effectively will be considered as a plus Skills & Competencies: Strong communication and interpersonal skills with ability to build trust and rapport Excellent problem-solving and conflict-resolution abilities High attention to detail and accuracy in handling documentation and customer requirements Ability to work under pressure and manage multiple priorities in a fast-paced environment Collaborative mindset to work effectively with cross-functional teams Technical Knowledge: Basic understanding of sea freight operations and logistics processes Proficiency in MS Office (Excel, Word, Outlook) Familiarity with Cargowise One is an advantage but not mandatory Personal Attributes: Customer-first mindset with a proactive and positive attitude Adaptability and willingness to learn and improve continuously Strong sense of responsibility and accountability Reporting line Disciplinary (solid line): Customer Service Supervisor and/or Manager Functional (dotted line): n/a Functional Lead (if applicable): n/a Subordinates: no direct report, may need to supervise group of trainees About our Benefits A strong Team Spirit and a lot of fun together A safe, multi-cultural and inclusive environment Individual opportunities for growth and development Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you! If you are excited by this fantastic opportunity and have what it takes, then click APPLY!.

Experience:

2 years required

Skills:

Quality Assurance, Recruitment, Thai

Job type:

Full-time

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Required.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

Experience:

5 years required

Skills:

Negotiation, Leadership Skill, Budgeting, English

Job type:

Full-time

• Key.
• Roles and.
• Develop and execute operational and commercial strategies to achieve business objectives and maximize mall performance.
• Drive revenue growth through budgeting, cost control, tenant mix optimization, and commercial initiatives.
• Partner with the Leasing and Marketing teams to attract quality tenants, increase foot traffic, and enhance customer experience.
• Oversee daily mall operations, ensuring high standards of facilities, security, cleanliness, and service quality.
• Lead and develop cross-functional teams, set KPIs, and drive operational excellence.
• Build strong relationships with tenants, government agencies, business partners, and local communities.
• Bachelor's or Master's degree in Business Administration, Marketing, Management, or a related field.
• At least 5 years of experience in shopping center management or retail business operations.
• Strong abilities in strategic planning, team management, and budget control.
• Excellent leadership, communication, and negotiation skills.
• Good command of English in speaking, reading, and writing.
• Additional Information.

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• Review, draft, and negotiate contracts, agreements, and other legal documents relating to the Company's business and operations.
• Provide practical legal advice and support to business and support functions on day-to-day business matters.
• Support corporate legal matters, regulatory registrations, and other legal documentation as required.
• Coordinate with external legal counsel on litigation, disputes, and other legal matters when necessary.
• Identify and escalate potential legal risks and support the implementation of appropriate mitigation actions.
• Support the preparation and administration of Board of Directors, Board Committee, AGM, EGM, and other shareholders' meetings.
• Coordinate meeting schedules and prepare meeting invitations, agendas, presentation materials, supporting papers, and related documentation.
• Prepare and maintain Board, Committee, shareholder, statutory, and other corporate records to ensure completeness and accuracy.
• Support the implementation and ongoing improvement of corporate governance policies, procedures, and practices.
• Monitor and coordinate required corporate filings and disclosures with relevant regulatory authorities, including the SEC and Stock Exchange of Thailand (SET), where applicable.
• About you.
• Bachelor's degree in Law or a related field; Law degree preferred.
• 3 - 5 years' experience in Legal, Company Secretariat, Corporate Governance, Compliance, or related areas.
• Experience in securities, financial services, listed companies, or regulated businesses is an advantage.
• Good knowledge of corporate governance and relevant laws and regulations.
• Strong drafting, coordination, communication, and organizational skills.
• Good command of Thai and English.
• Detail-oriented with high integrity, confidentiality, and ability to work under deadlines.
• We aim to unlock your potential and foster a positive work environment, where you can thrive and grow alongside our company.
• Bonuses, and a provident fund.
• Group Insurance, Flexible health insurance plans that are tailored to your needs.
• Dental Allowance.
• 5-day work week.
• Free Tuk-tuk from BTS Chidlom, MRT Lumpini, at Sindhorn Building.
• Enjoy comfortable and modern offices with various facilities.
• Caring leaders and colleagues supporting your growth.
• Be a part of the forefront of the growing FinTech industry.
• Have your hard work and success recognized and rewarded.
• Why work with us?.
• Pi Securities is committed to being a modern and leading securities company that caters to the needs of all customers. With our exceptional team, we continuously strive to improve our organization and foster a positive culture that supports everyone's success. By working collaboratively, we believe we can achieve success together.
• Your career journey begins here!.
• Let's contribute to the growth of our country's financial industry and make user-centric investment products accessible to all people, fostering a more inclusive society. Join us at Pi Securities.

Experience:

2 years required

Skills:

Problem Solving, Leadership Skill, Teamwork, Thai

Job type:

Full-time

• Identify, develop & execute strategies to advocate Fresenius' positions with a complex and varied set of policymakers. Transfer knowledge of the external policy shaping, legislator-driven, regulatory environment activities into business insight and connect to Fresenius' business priorities.
• Oversees, coordinates and leads specific GA projects and government key interactions at country level among governments (incl MoH, UC & NSCO and HITAP), professional associations and other bodies who influence the healthcare operating environment.
• Maintains a comprehensive understanding of the sophisticated and complex public policy & affairs environment as well as Fresenius' business priorities to facilitate early identification of initiatives that may affect Fresenius and work with subject matter experts inside and outside the company.
• Develops Fresenius' positions on public policy issues of importance to the company, taking account of relevant business and political factors.
• Develops and maintains tools or processes delivering this expertise in a manner that meets regulatory and evidentiary requirements for reimbursement, including (a) to ensure efficient material content access, (b) to share best practice examples of government affairs advocacy and market access/business cases, and (c) to ensure follow up and applied leverage of cross market best practices.
• Engages actively within the FMC network with senior leaders to prioritize areas of importance to Fresenius related to government issues and develop policies, positions and engagement strategies to ensure regional alignment.
• Leads selective advocacy chamber, association interactions in Thailand and will drives related lobbying work (e.g. preparations of position papers, value documentation, participation in chamber activities).
• Supports country team with tactical compliant guidance to ensure the countries' business priorities and opportunities match and is potentially reflected in the countries' healthcare strategic direction.
• Provide political environmental scenario planning in Thailand for Fresenius' strategic plans.
• As a member of the extended Thailand Leadership Team, provide strategic and tactical guidance to ensure the countries' business priorities and opportunities are reflected in the overall strategic and tactical planning.
• University Graduate with a Degree in Economics, Business Administration, Public Policy, or related field or relevant equivalent experience.
• At least 5-10 years' experience in Manager role with strong understanding of Thai Public and Government Affairs and Market Access requirements, healthcare industry preferred.
• Proven track record in conducting GA projects, reimbursement & market access projects, initiatives & strategies.
• Proven teamwork ability, strong collaborator, including record of influencing and leading internally within a large, complex, culturally-diverse, matrix organization.
• Experience in working in a government and policy function for multinational corporations, country experience in Thailand an advantage.
• Record of shaping major complex and complicated policy matters at senior levels of government on issues involving many, varied and powerful stakeholders.
• Strong interpersonal, communication, and influencing abilities.
• Excellent written skills, enhanced presentation, diplomatic communication skills.
• Ability to understand and influence issues and decision-makers in complicated and complex situations.
• Highly developed cultural sensitivity, strong team player with the ability to work across functions.
• Ability to develop and implement strategies and drive positive outcomes.
• Problem solving - ability to resolve conflict and deal with a wide range of complex problems independently.
• Strong management practice skills.
• Strong collaborative skills either in med tech or pharmaceutical marketing and sales activities related to value demonstration in policy, market access or related areas.

Experience:

3 years required

Skills:

Microsoft Office, Service-Minded, Power point, Leadership Skill, English

Job type:

Full-time

• Manage and coordinate executives' calendars, appointments, and schedules.
• Arrange meetings, conference calls, and business appointments.
• Organize travel arrangements, accommodation, transportation, and itineraries.
• Manage executive correspondence, emails, and documentation.
• Handle confidential information with discretion and professionalism.
• Meeting Coordination.
• Schedule and coordinate internal and external meetings.
• Prepare meeting agendas, materials, and supporting documents.
• Attend meetings when required and record meeting minutes.
• Track and follow up on action items and deadlines resulting from meetings.
• Coordinate logistics for management meetings, workshops, and events.
• Documentation & Presentation Support.
• Prepare, format, and organize reports, presentations, and business documents.
• Compile information from various departments for executive review.
• Maintain organized filing systems and records, both electronic and physical.
• Stakeholder Coordination.
• Serve as a point of contact between executives and internal/external stakeholders.
• Coordinate communications and follow-ups across departments.
• Support the smooth flow of information between leadership and business teams.
• Office & Event Support.
• Assist in organizing executive events, town halls, leadership meetings, and workshops.
• Coordinate attendee registration, meeting logistics, and related administrative activities.
• Support other ad-hoc administrative tasks as assigned.
• Bachelor's degree in Business Administration or a related field.
• Minimum 3 years of experience as an Executive Secretary, Executive Assistant, Personal Assistant, or related role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and follow-through.
• Fluent in Thai and English.

Experience:

1 year required

Skills:

Accounting, eCommerce, Payroll, English

Job type:

Full-time

• provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
• Our main focus is building the most advanced payment rails for Southeast Asia, with ...
• backed by global top-10 VCs. We're proud to be featured on among the fastest growing companies by.
• Y-Combinator.
• As a Senior Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Senior Merchant Support, you will be the expert of our customers. You will understand our customers' pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Senior Merchant Support is crucial.
• Behaviour.
• Responsive.
• Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset.
• Willing to be rostered on for weekends and public holiday.
• Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required.
• Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn.
• You're goal oriented and able to pursue objectives consistent.
• You're able to show empathy and provide calm-responses to our customers to win their confidence.
• Experience.
• Have minimum 1 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions. Fresh graduates who are eager to learn are also welcome.
• Bachelor's Graduate from reputable Universities majoring in: Engineering, Management, Finance / Accounting, Communications, Computer science/IT.
• Plus point if you are experienced in ticket management platform i.e. Zendesk, Freshdesk, Zoho, or similar tools.
• Handle customer inquiry by communicating through various channels to solve their needs.
• Communicate with customers through Email, Whatsapp, Slack, Live Chat and ticketing platforms.
• Provide necessary information requested by customers including but not limited to transaction, product, and onboarding related questions, and do escalation to related stakeholders if necessary.
• Analyze customer transaction status with operational tools (Splunk, Redash, Postman).
• Shows empathy.
• to ensure customer satisfaction.
• Raise awareness of existing issues or problems to other CS teams.
• Ask relevant questions to the customer to capture more context of the inquiries.
• Identify detailed types of inquiries in the ticketing platform for inquiry data insight, that will be used for product and process improvement.
• Provide support our customers during.
• Daylight time (operation working hour from 8:00 AM - 8:00 PM Bangkok time/GMT+7).
• Drive or contribute to changes & implementation.
• Generate idea of operational excellence project from experience in handling customer inquiry.
• Contribute to operational excellence projects and coordinate with relevant stakeholders.

Experience:

3 years required

Skills:

Import / Export, Electronics, SAP, English, Thai

Job type:

Full-time

• As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop mar ...
• Shipping Arrangements: Partner with internal/external teams to help secure vessel bookings and track ocean shipment schedules.
• Vendor Liaison: Act as the local point of contact for freight forwarders and courier services to keep delivery timelines on track.
• Documentation Support: Prepare, verify, and share necessary shipping, customs, and credit/debit paperwork accurately and punctually.
• Customer Care: Answer day-to-day customer inquiries and help resolve or escalate complaints using our standard business processes.
• Compliance Tracking: Keep order workflows properly aligned with our standard import/export guidelines and basic SOX data requirements.
• Finance Alignment: Work closely with the local finance team to follow up on delayed payments and assist in friendly payment reminders to customers.
• Sales Team Support: Provide the sales team with monthly data reports to help them with future demand planning and forecasting.
• Warehouse Quality Assistance: Review photos of damaged shipments sent over by the warehouse team and provide clear guidance on the next steps.
• Stocktake Collaboration: Support the warehouse team during their annual physical stock take to ensure system accuracy and help coordinate routine stock disposals with licensed local vendors. The following is required for this role: Bachelor's Degree Knowledge of SAP, Good Computer application skill Fluent in Thai, English & good communications skills (speaking and writing) The following is preferred for this role: Bachelor's Degree (preferably in Commerce or Science) Minimum 3 years of Domestic and International Sales Order Processing Import and Export Trading knowledge Warehouse management experience Benefits: Competitive Compensation Comprehensive Benefits Packages Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Day We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Candidates must be able to perform all duties listed with or without accommodation Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry". Every day Chemours delivers Trusted Chemistry that enables products and technologies that people rely on to live better and thrive. A global leader in industrial and specialty chemicals, our chemistry enables vital innovations from high-performance computing, artificial intelligence (AI), and advanced electronics to batteries for electric and low-emissions vehicles, climate friendly cooling, paints and durable coatings for advanced infrastructure, and more. Through our three businesses - Thermal & Specialized Solutions, Titanium Technologies, and Advanced Performance Materials - we deliver chemistry-based innovations that solve our customers' biggest challenges. PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.).

Experience:

3 years required

Skills:

Good Communication Skills

Job type:

Full-time

• Perform variety of activities in term of tenant relation, including building and maintaining relationship with tenants following property management strategies to advance retail revenue, profitability, operations, and sustainability.
• Key.
• Roles and.
• Liaise with tenants to assume daily point of contact for retailer relationship management Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately Perform other responsibilities as assigned.
• Bachelor's Degree in related field Minimum of 0-3 years of responsible experience Have understanding in business administration and property management Have good communication skills Have good human relations Have good computer skills Be able to coordinate Skills.
• Additional Information.

Experience:

5 years required

Skills:

Negotiation, Assurance

Job type:

Full-time

• Overseeing or reviewing, completing and processing various degrees of documents and database regarding quoting, tracking, tracing, delivery and billing of products and services to customers.
• Providing basic to more specialized analysis of customer service operations, such as success rates, problem resolution, resource requirements, billing and related areas.
• Establishing effective relations with internal and external customers to identify op ...
• Providing feedback and guidance, responding to customer inquiries regarding procedures, details/specifications in relation to shipments, invoices, ensuring the appropriate fees applies, payments and assisting in the resolution of problems; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzing and reviewing operations, results, feedback and related customer service information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensuring the accuracy of more standard to very complex customer service documentation through audits, queries, and KPIs/operational reviews; works with teams to resolve discrepancies.
• Assisting with developing customer service or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interpreting and applying department policies and procedures and assists with applicable laws, rules, and regulations; ensures process and operations compliance and receives guidance within these areas as needed.
• WHAT ARE WE LOOKING FOR?.
• College, professional or university degree in supply chain, business administration or related functional area or equivalent education and experience is often accepted.
• At least five years of experience in air/ocean processes including experience with specialized or technical programs or operations.
• General to advanced professional knowledge of customer service in the industry.
• Understanding, interpreting and applying department policies and procedures and laws, rules, and regulations within customer service area.
• If applicable, supervising, evaluating and making recommendations regarding staff.
• Reviewing, completing, developing and analyzing information.
• Serving as a team member and the development and management of projects.
• Excellent relationship, consulting and negotiation skills.
• Close coordination with customers' management local and oversea team.
• Communicating with internal regional team.
• Operating in a both a team and individual contributor environment.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER?.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard wok and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW.
• We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Experience:

5 years required

Skills:

Product Development, Financial Reporting, Project Management, Data Analysis, Negotiation, Accounting, Telesales

Job type:

Full-time

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• Specialist, Migrant and Tourist.
• 23/07/2026.
• Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements.
• Lead the overall growth and performance of the Inbound Tourist business across pre-arrival, on-arrival, and post-arrival touchpoints to drive customer acquisition, revenue growth, and customer experience.
• Develop and execute short- to medium-term business strategies by analyzing market trends, customer insights, competitive landscapes, and business performance to achieve commercial objectives.
• Drive product and commercial initiatives by planning, launching, monitoring, and optimizing tourist products, promotions, pricing, and channel strategies across online and offline platforms.
• Manage strategic projects and business transformation initiatives, including digital platforms, eSIM enhancement, airport sales process improvement, product portfolio optimization, fraud prevention, and other cross-functional programs.
• Monitor and evaluate business performance through data analysis, KPI tracking, financial reporting, and performance reviews, providing actionable recommendations to improve business outcomes.
• Collaborate with cross-functional teams and external partners to ensure effective execution of business initiatives, operational excellence, regulatory compliance, and successful project delivery.
• Strengthen business partnerships and channel development by working closely with tourism organizations, travel agencies, online travel platforms, retailers, and strategic partners to expand market opportunities and enhance customer reach.
• Provide leadership and guidance to junior team members, fostering collaboration, knowledge sharing, and continuous improvement while ensuring successful delivery of team objectives.
• Bachelor's or Master's Degree in Marketing, Business Administration, Economics, Tourism Management, Telecommunications, or related disciplines.
• Strong commercial acumen with the ability to translate market opportunities into revenue-generating initiatives.
• Experience.
• 5+ years of experience in Telecom, Commercial Management, Tourism, Product Management, Channel Management, or related business functions.
• Proven experience leading end-to-end commercial initiatives, product launches, or strategic projects.
• Experience managing cross-functional stakeholders and external business partners to deliver commercial outcomes.
• Demonstrated success in driving revenue growth, customer acquisition, or channel performance improvements.
• Skill and Knowledge.
• Strategic and commercial thinking.
• Strong business analytics and performance management capability.
• Product development and go-to-market management.
• Project management and business transformation leadership.
• Stakeholder influencing and partner management.
• Strong communication, presentation, and negotiation skills.
• Ability to lead initiatives through uncertainty and drive execution across multiple functions.
• TRUE CORPORATION.

Experience:

1 year required

Skills:

Leadership Skill

Job type:

Full-time

• Oversee the Group's branding and identity to ensure a consistent image across all hospital subsidiaries.
• Direct internal and external communication strategies to ensure clear messaging to stakeholders and the public.
• Lead the creative design and multimedia production teams to produce high-quality marketing collateral that supports the Group's objectives.
• Champion digital marketing as a primary business driver, overseeing the promotion of digital tools such as Telemedicine apps and Patient Portals.
• Lead the implementation of Marketing Technology (MarTech) and CRM automation to enhance patient engagement and retention.
• Oversee online storefronts, digital product sales, payment systems, e-vouchers, and the execution of high-impact digital sales campaigns.
• Act as the primary liaison between Marketing and IT to ensure seamless technical implementation of commercial tools.
• Supervise the expansion of overseas referral agent networks, clinical partnerships, and the medical tourism pipeline.
• Drive B2B and corporate growth strategies within Thailand and strengthen local physician referral networks.
• Ensure a seamless patient journey by overseeing the referral coordination unit for both international and local incoming patients.
• About you.
• Master's Degree in Business Administration (MBA), Marketing, Healthcare Management, or a related field.
• Minimum 10-15 years of experience in Commercial, Marketing, or Business Development roles, preferably in the healthcare or hospitality industry.
• Proven track record in a leadership role within a multi-site or group organizational structure.
• Demonstrated success in driving digital transformation and e-commerce initiatives.
• Deep understanding of CRM, MarTech, and Data Analytics.
• Strong knowledge of the healthcare landscape in Thailand and the international medical tourism market.
• Exceptional leadership and people management skills.
• High-level negotiation and relationship-building capabilities for international partnerships and B2B.
• Strategic thinking with a results-oriented mindset.

Experience:

1 year required

Skills:

English

Job type:

Full-time

To take orders and make freight and document pick-up arrangements. 2. To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team. 3. To review, check and verify air export documents as provided by shippers. 4. To strictly follow export-handling procedures as established by the management. 5. To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities. 6. To do shipment tracking and advise local or oversea customers and offices on any discrepancies. 7. To ...

Experience:

6 years required

Skills:

English, Thai

Job type:

Full-time

• We are seeking an experienced and dynamic Personal Assistant to support a high-profile client returning to Thailand from Hong Kong. Our client, an influential businesswoman launching a new venture in the marketing, event organizing, and entertainment sectors, requires a dedicated PA to assist with both personal and business matters.
• Manage and coordinate personal schedules.
• Liaise with family members, household staff, and business associates.
• Handle confidential matters with discretion and professionalism.
• Collect and organize important business documents.
• Maintain clear and effective communication in both Thai and English.
• Execute complex tasks with minimal guidance and adapt quickly to changing circumstances.
• Occasionally assist the clients sister with personal tasks.
• Only female candidates born in the Year of the Snake (1977, 1989, 2001) will be considered.
• Bachelors degree in a related field.
• Minimum of 6 years of relevant experience.
• Native Thai proficiency with strong communication skills in English.
• Ability to work under pressure in a fast-paced environment.
• Extensive experience as a Personal Assistant or in a secretarial role.
• Willingness to travel and work flexible hours, including weekends.
• Salary: THB 70,000 90,000.
• If you are resourceful, forward-thinking, and eager to take on a challenging role, apply now.

Experience:

3 years required

Skills:

Microsoft Office, Power point, Data Entry, Salesforce

Job type:

Full-time

• At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
• Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
• End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
• Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
• Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
• Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
• Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
• Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
• Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
• Bachelor's degree in related scientific fields. Science degree would be advantage.
• At least 3 years of customer service experience.
• International experience preferred in customer service.
• Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
• Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
• The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
• A thorough and effective training experience during onboarding and beyond.
• Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
• As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
• Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

Experience:

2 years required

Skills:

Energetic, Mandarin, English

Job type:

Full-time

• Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service.
• Liaise closely with other relevant departments to ensure that guests requests and needs are met.
• Update and maintain repeat guest history system.
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
• Handle guests' complaints and comments tactfully and efficiently.
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.
• Tertiary education in Hospitality Management or related disciplines.
• Able to work independently and handle shift duties.
• Good command of spoken English and Mandarin.
• Minimum 2 years of relevant experience.
• Able to multi-task and work under pressure in the busy operations.
• The ability to work well in a team environment.
• Driven, dynamic and energetic.

Experience:

2 years required

Skills:

Financial Modeling, Project Management, Microsoft Office, Power point, Leadership Skill

Job type:

Full-time

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.
• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).
• Monitor hotels' revenue and profitability to provide constructive feedback.
• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.
• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
• Contribute to the development and implementation of asset improvement policies to enhance value and returns.
• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
• Prepare monthly report about hotels issues and projects updates.
• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.
• Support management in analyzing data and preparing presentations as requested.
• Support special projects and perform other duties & ad hoc tasks as assigned.
• Bachelor's Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.
• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.
• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.
• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5).
• Having experience in a listed company or large corporation will be an advantage.
• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.
• Excellent in project management and business presentation skills in Thai & English.
• Analytical skills to interpret data, identify trends, and make data-driven decisions.
• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.
• Able to travel up-country occasionally and must be able to drive and possess a valid driver's license.
• Ability to work on weekends (in case of emergencies) and irregular hours when required.

Experience:

3 years required

Skills:

Microsoft Office, English, Thai

Job type:

Full-time

• Audit and verify export documentation bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and cu ...
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Experience:

2 years required

Skills:

Project Management, System Testing, English, Thai

Job type:

Full-time

• Support the Customer Service team with any and all support for the designated customer account to ensure Trident meets the necessary KPI/RTP Using the appropriate communication channels, clarify client requirements while managing client expectations with respect timelines. Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools Produce/update tracking documents, notifying the account lead should deliverables timing become a conc ...
• Relevant experience in print and or packaging knowledge 2-3 years of experience In servicing client accounts Possess project management skills In managing accounts end to end Due to geographical requirements, Thai language capability Is required In this role Excellent written and spoken English Hybrid work arrangement and work onsite at client's office in Bangkok We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Experience:

2 years required

Skills:

SAP

Job type:

Full-time

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driv ...
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.
• The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• What You Bring.
• 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering).
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
• The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
• About SAP Academy for Customer Success.
• The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
• Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions all while learning in a dynamic environment and earning competitive pay and benefits.
• SAPAcademyforCustomerSuccess.
• SAPNextGen.
• SAP Next Gen is our global experience for students and early talent (0-3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.
• SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.
• During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
• We are SAP.
• Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.
• Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa or work permit.