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Experience:

5 years required

Skills:

Automation, Linux

Job type:

Full-time

• Implementation and operational maintenance of performance measurement tools.
• Proposing alternative or complementary solutions and contributing to the performance strategy with the tech lead.
• Ensuring product and technical upgrades.
• Providing support and guidance to teams in scripting, executing tests, and analyzing results.
• Contributing to the automation of performance tests through the software factory.
• Documentation: user guides, onboarding materials, and operational manuals..
• Neoload.
• Ready API: Service V.
• Gitlab CI/ Automatisation.
• AWS.
• Linux.
• Dynatrace.
• Jira/Confluence.
• QualificationsBachelor's or Master's degree in Computer Science, Software Engineering or a related field.
• At least 5 years of experience in a similar role.
• Neoload certification.
• Ability to develop and run a comprehensive performance test.
• Ability to develop and run mocks for API.
• Strong analytical skills and attention to detail to identify and troubleshoot performance issues.
• Collaborative mindset and ability to work effectively with cross-functional teams, including developers, testers, and operations.
• Additional Information This position is based in Bangkok and reports locally, with a dotted-line reporting relationship to the management team in France..
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

8 years required

Skills:

Assurance, Compliance, Automation

Job type:

Full-time

• Define and implement quality assurance strategies across projects.
• Lead and mentor QA engineers, fostering a culture of ownership and excellence.
• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release.
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge of QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman, Terraform Test).
• Experience with AWS, CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

2 years required

Skills:

Assurance, English

Job type:

Full-time

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience in related field (Laboratory, Quality Control, Quality Assurance).
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum QualificationsCompletion of Bachelor's Degree.
• Possesses good interpersonal skills.
• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
• Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Strong attention to details and ability to work independently.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Automation, Software Testing, Python, English

Job type:

Full-time

• Master/Bachelor s Degree in Computer Science, Computer Engineering or related subject area.
• Experience 5+ years in software testing.
• Shown knowledge and experience in the fundamental of software testing, testing concept, method, automation test implementation and test tools.
• Solid Understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and tools.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

3 years required

Skills:

Research, Excel, Negotiation

Job type:

Full-time

• Department: Production.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Oversee and manage the organization of festivals and concerts, including creating project details (Presentation Deck), and presenting projects to potential customers and sponsors for event organization, etc.
• Plan and manage various aspects of the event organization, including coordinating with individuals and groups both within and outside the organization to ensure activities align with the established plans.
• Control the budget expenditures to remain within the specified plans as efficiently as possible.
• Monitor and evaluate the progress of tasks as assigned.
• Research the feasibility of the company s products and services to enhance proposals for events or to sell products and services to clients.
• Perform other related tasks as assigned..
• Bachelor's degree in Business Administration, Marketing, Management, or other related fields.
• At least 3-5 years of experience in Concerts / Festivals or related work.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong negotiation skills, resourcefulness, and ability to solve problems on the spot.
• Good personality, interpersonal skills, and strong leadership qualities..
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

1 year required

Skills:

SQL, Software Testing, Teamwork, English

Job type:

Full-time

• Perform manual testing to verify software meets functional and business requirements.
• Independently design, document, and execute test cases.
• Use SQL queries to validate and analyze data in databases.
• Identify, report, and track software defects.
• Work closely with developers and business teams to understand requirements and ensure test coverage.
• Ensure accuracy, completeness, and efficiency of software through thorough testing.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• At least 1 year of experience in manual software testing.
• Ability to write and execute test cases independently.
• Knowledge of SQL and ability to use queries for testing and data validation.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to document test results clearly.
• Good communication and teamwork skills.
• Thai Native level with good command in English.

Experience:

2 years required

Skills:

Social media, SEO, Data Analysis, English

Job type:

Full-time

• Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
• Proficient in the local language and excellent English skills.
• Familiarity with search engines, social media algorithms, and SEO.
• Strong capacity to learn and understand new concepts.
• Preferred Qualifications:Proficiency in common office software and search engine-related experience preferred.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Overseas work or training experience is beneficial.
• Background in Quality Assurance (QA), particularly in search engine evaluation.
• Job Information
• Trust & Safety
• Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Compliance, Automation, Software Testing, English

Job type:

Full-time

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

3 years required

Skills:

Sales, Excel, English

Job type:

Full-time

• Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
• Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
• Provide technical after sales advice to clients in the boutique as necessary.
• Improve After Sales Process & Elevate Know-how in Boutique Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
• Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
• Guide Fashion Advisors on the product authentication quick check for all received items.
• Coordinate with the Repair Centre on CASS follow-ups and service status updates.
• Promote a positive After Sales mindset and culture within the boutique.
• Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
• Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
• Support CASS user training and share Quality/After Sales topics during morning briefings.
• Administration & Coordination Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
• Clearly record repair status and client interactions in CASS/repair forms.
• Validate client contact details and preferred communication methods.
• Quality Control & Reporting Gather and report client feedback on product quality to Manager.
• Share product quality alerts with the retail team as needed.
• Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
• Repair & Care Stock Maintenance Manage repair and care inventory; conduct weekly stock-takes in boutiques.
• Work with Fashion Advisors to remind clients to collect their items.
• You are energised by Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
• Making a business impact by supporting both colleagues and clients.
• What You will bring At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
• Strong computer skills (Emails, Excel, MS Office).
• Excellent communication and interpersonal skills in both Thai and English.
• Team-oriented, client-focused, and service-minded.
• Able to work boutique hours, including weekends and public holidays.
• What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
• Ongoing training and development opportunities.
• A supportive team environment that values your contributions.
• Competitive compensation and benefits.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

1 year required

Skills:

Product Development, Chemical Engineering

Job type:

Full-time

• Ensure all technical aspects of the product development, maintenance are carried out as per the agreed timings, with any issues or risks clearly highlighted to line manager in a timely manner.
• Liaise with the cross functional internal and external team to ensure technical milestones are met.
• Responsible to lead the project for projects, ensuring that these are executed to the standards required for registered products.
• Ensure all relevant product specifications and internal documentation is in place and fully approved prior to full production start-up.
• All assigned development activity must conform to legislative, health & safety and environmental requirements.
• Assure all document for material change or qualification meeting HALAL regulation requirement.
• Support to R&D laboratory and stability management in order to comply with the requirements including maintenance activities, audit preparations, etc.
• Support line manager in measuring and reporting KPIs to senior management.
• Responsible for ensuring all required formulation, feasibility work, validation, stability testing, industrial trials, claim support and dossier preparation are performed on time and to the required standards.
• Responsible for the compilation, approval and circulation of technical reports throughout the product development process.
• The experience we're looking for.
• Bachelor s degree in Chemistry, pharmacy, chemical engineering or other relevant scientific discipline.
• Minimum 1 year of relevant experience will be more preferable.
• Strong analytical skills with the ability to analyze data and solve technical problems.
• Have an understanding of the manufacturing process.
• Strong communication, people management and influencing skill.
• The skills for success.
• R&D, Product Lifecycle Management, Commercial Awareness, Business Partnership, Collaboration, Partnership building, Collaborator, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Analytical, Formulation, Science, Chemistry.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

3 years required

Skills:

Assurance, Express, Compliance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Experience:

1 year required

Skills:

Statistics, Excel, SQL, English

Job type:

Full-time

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis.
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information.
• Keep track/document special instructions related to category assignment.
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules.
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement.
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries.
• Willing to be trained to be a category expert.
• Bachelor s degree in Mathematics / Computer Science / Business Admin / Statistics or any relevant subjects.
• Fresh graduate or with 1 year experience in data and operational areas are welcome.
• FMCG background or experience as an encoder is a plus.
• Able to work as part of a team in a multicultural environment.
• Passionate in data. A high degree of accuracy, proactivity, good analytical skill and logical thinking.
• High level of accountability and willingness to take ownership.
• Eager to learn and willingness to grow.
• Excel is mandatory; One or more of the following would be added advantage: (SQL, R or Python).
• Proactively, willing to voice out and share opinion.
• Excellent written and verbal communication skills in English and Thai language proficiency is required.
• This is a 3 months contract role.
• Additional Information.
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

CSS, Problem Solving, Assurance, English

Job type:

Full-time

• Drive best-in-market customer experience and sustainable development of Customer.
• Operations staff throughout maintaining and improving skills and knowledge of Customer Operations Specialists in the changing business environment, as part of the operational teams.
• Day to day tasks involve the delivery of onboarding and functional trainings as well as the connected coaching activities derived from the regional Operations priorities.
• Facilitate onboarding and functional training of new Customer Success Specialists staff in close collaboration with operational teams.
• Deliver training derived from operational needs, from pre-agreed portfolio. Leverage on digital trainings portfolio available for Customer Operations Staff.
• Overall accountability for knowledge management for the respective team, including maintenance, coordination of review and updates of standard operating procedures (SOP), local training materials and work instructions.
• Partner with Team Leaders with regards to CSS skills and knowledge level in order to support solid performance assessment, contribute to development and allow delivery of best-in-market customer experience.
• Lead/drive delivery in specific workstreams under project migration or project deployments.
• Able to lead & facilitate complex problem solving and decision making with business partner to improve processes and ESSA opportunities.
• Innovative in problem solving and bring in new ideas and changes to coaching space to enable realization of ideas with good follow through until project completion.
• Responsible for selected and segmented Quality Assurance (QA), ensuring that quality requirements are fulfilled by CSS in order to provide excellent experience to customers (external and internal) and feedback to supervisor and CSS.
• Minimum of 5 years of related working experience. Experience in End to End operation is preferred.
• Good Proficiency in English level both written and verbal.
• In-depth knowledge of Standard Operating Procedures and Quality Assurance.
• In-depth understanding and knowledge of customer requirements and challenges.
• Strong Continuous Improvement mindset.
• Practical skill in coaching, motivating and persuading techniques.
• Personal leadership skills in promoting customer focus and teamwork spirit while collaborating with Customer Operations teams and other business partners.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

2 years required

Skills:

Compliance, English

Job type:

Full-time

• Fully account to manage HSSE and HEMP on automated small pack filling, drum filling and hose exchanger asset and process safety.
• Fully account to manage contract operator team.
• Fully account to manage automated filling line preparation /set up, operate and complete TPM routine check list according production schedule and meet quality control with fully HSSE compliance.
• Responsible for quality inspection for the first filling sample and control by providing inspection following QC system need and report on defect.
• To report daily production KPI and necessary data such as LEAN dash board, team toolbox and PSA.
• Responsible for product change over execution within schedule and meet with quality control system and safety operation procedure.
• Fully accountable for inspection and quality control of bottle, label right liquid filled, weight of filled product, sealing &capping, leakage or deformed bottle, bottle inkjet coding, filled bottle packing in carton, carton sealing, carton inkjet coding, palletized stacking, and pallet wrapping.
• Provide maintenance execution management following machine preventive maintenance standard and program for machine operation and basic maintenance problem shooting for machine breakdown.
• Respond to summarize and report machine failure, downtime and OEE for further root cause analysis.
• Fully accountable for drum, pail, manual pack filling and hose exchanger unit.
• Responsible and coordinate with logistic team for finished product movement to staging area.
• Ensure filling operation is carried out in accordance with roles described in GSAP/Streamline.
• Experiences/ Qualifications.
• Bachelor s Degree in any engineering field relates (Preferred Electrical, Mechanical).
• At least 2-3 years experience in operations/Engineering.
• Understanding of Continuous Improvement and process management concepts and tools (Lean, OEE and TPM ) would be preferred.
• Able to work under shift patterns (Work 6 days and Off 1 day).
• Good written and spoken both English and Thai.
• Willing to learn mindset.
• This role shall provide the first line support and deal with automated filling machine suppliers to fix any troubles.
• To conduct and sustainable TPM.
• Continue improvement OEE to achieve 65%.
• LEAN changeover time.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

5 years required

Skills:

GMP, Internal Audit, Assurance, Russian, English

Job type:

Full-time

• Lead the finished product release process for the sales team, ensuring timely approval of products for distribution from Bangplee factory to the market.
• Perform finished product release for medicinal products in compliance with Reckitt Global Policy, Thailand Drug Act, EEA, Russian GMP, and EU GMP requirements.
• Act as the registered Thai Pharmacist for the Quality Department, listed in the Bangplee Factory Medicinal Product Manufacturing License, fulfilling responsibilities defined under the Drug Act of Thailand.
• Review all batch manufacturing and packaging records to ensure compliance with approved Optiva and PCS in TDS as per Reckitt document control standards.
• Drive Right First Time (RFT) and Turnaround Time (TAT) performance to meet KPIs and lead continuous improvement initiatives.
• Coordinate with cross-functional teams to ensure all product and process non-conformities are raised as deviation reports and resolved before product release.
• Ensure all changes are managed through the change control process, assessing quality impact on process, product, and regulatory compliance, and securing approvals prior to implementation.
• Participate as a member of the Quality Internal Audit Team for Bangplee factory in accordance with relevant SOPs.
• Develop and monitor GMP-compliant manufacturing procedures and data integrity practices to ensure consistency.
• Review and approve consumer and pallet unit formulas in PLM system, ensuring alignment with BPR and related documentation.
• Complete Good for Sale Certificates for new product launches.
• Conduct annual product quality reviews and management reviews.
• Ensure compliance with global quality standards, GMP, and regulatory requirements across all related procedures.
• Perform special projects and other related tasks as assigned.
• The experience we're looking for.
• Bachelor s degree in Pharmacy and certified as a Thai Pharmacist under the Drug Act of Thailand.
• Minimum 5 years of experience in pharmaceutical manufacturing or quality assurance, with strong knowledge of GMP, GDP, PIC/S, ISO 13485, and regulatory standards.
• Proven leadership and people management skills, with the ability to influence and develop teams across all levels.
• Strong analytical and problem-solving skills, with flexibility and a pragmatic approach to challenges.
• Excellent communication skills in Thai and English (reading, writing, and speaking).
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and familiarity with SAP or PLM systems is an advantage.
• The skills for success.
• Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

2 years required

Skills:

Data Analysis, Compliance, Automation, English

Job type:

Full-time

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

Experience:

2 years required

Skills:

Quality Assurance, English

Job type:

Full-time

• Handle regulatory submission of new product, existing product by working with FDA, Marketing and Supply Chain team.
• Compile dossiers for product registration and renewing of product licenses on a regular basis.
• Prepare and submit regulatory notifications and registrations as required by the company s standards to ensure compliance and timely approval for market release of new and existing products.
• Oversee processes involved with maintaining annual licenses, registrations, and listings.
• Monitor and keep up to date with changes in relevant regulatory legislation and guidelines that may impact products and business strategies.
• Arrange and update packaging artworks of registered products.
• Liaise with the regulatory authorities to obtain registration certificate approval or amendment approval.
• Liaise with the regulatory authority as well as overseas counterparts regards to regulatory affairs matters, including product registrations, variations to existing products and renewals.
• Support logistics function regarding import products.
• Answer inquiries regarding shipping regulations, correct product labeling, saleable product locations and promote good compliance practice.
• Monitor post-market vigilance issues and take role in risk management/assessment.
• Provide advice and advance warning on potential regulatory risks and proposing preventive or corrective measures accordingly.
• Keep updated with FDA regulations and potential changes that will impact the business and advise the appropriate action plans.
• Perform ad-hoc duties as assigned.
• Bachelor s degree or Master s Degree in Pharmaceutical Science or Science.
• Minimum 2 years of experience in cosmetics regulatory affairs.
• Experience in cosmetics, beauty, skin care regulation is a plus.
• Solid knowledge of Cosmetic Products Control in Thailand Guidelines and ASEAN Cosmetic Directive (ACD).
• Excellent time management and interpersonal skills.
• Good command in English.