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Skills:

Quantitative Analysis

Job type:

Full-time

n-infinite.com.

Skills:

Energetic, Thai

Job type:

Full-time

• Ensure smooth buffet setup, replenishment, and cleanliness throughout service.
• Provide proactive guest assistance to create memorable dining experiences.
• Maintain high standards of hygiene, service quality, and brand presentation.
• Support team coordination to ensure seamless daily restaurant operations.
• Experience in F&B service, preferably in breakfast or all-day dining within a premium hotel environment.
• Strong guest service mindset with attention to detail and hospitality passion.
• Must be able to read, write, and communicate in Thai.
• Positive attitude, energetic, and team-oriented personality.
• Willingness to learn and grow within a premium hospitality setting.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Assist with driveway management and ensure smooth vehicle flow.
• Help arriving and departing guests by opening and closing car/taxi doors.
• Maintain a clean and organized entrance area and baggage room.
• Ensure timely pick-up and delivery of guest baggage.
• Provide accurate information and assistance to guests as needed.
• Remember guest names, especially repeat and long-staying guests, and offer a personalized greeting.
• Use the Duty Log to record important matters and ensure all job tasks are logged appropriately.
• Prepare and deliver newspapers to guest rooms as assigned.
• Stay alert and report any suspicious individuals or items to Security or the Duty Manager.
• Must be able to drive a shuttle bus with manual transmission.
• High school diploma or equivalent.
• Able to drive a shuttle bus with manual transmission.
• Good command of both Thai and English communication skills.
• Friendly, service-minded, and proactive with a positive attitude.
• Physically fit and able to lift or carry guest luggage as needed.
• Flexible with working hours, including weekends and holidays.
• Previous experience in hospitality or front office is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Energetic, English, Thai

Job type:

Full-time

• Develop and maintain good customer relationship in.
• designated.
• area to deliver the accounts' growth in sales & profit base on company's budget and priorities.
• Identify and develop new business opportunities with assigned accounts.
• Negotiate and acquire trade contracts that align with overall International Spirit and Champaign (ISC) sales strategies;.
• Responsible for assigning sales target and operating profit to achieve targets and objectives;.
• Manage A&P budget, product mix, and collect sales information from each accounts;.
• Work with marketing, using past information and learning from best practice to develop best-in-class activation program for customers;.
• Partner with Key Account Executive in Wholesaler team to seek new opportunities and strengthen the business;.
• Analyze market trends, consumer preferences and provide inputs to marketing.
• Bachelor degree in Business, Economics, Marketing, or equivalent.
• At least 2 - 5 years working experience in sales of consumer products, luxury products or related field.
• Fluency in Thai and English language are required.
• Target oriented, dynamic, proative and independent.
• Agile and adaptable outlook with strong influencing communication and interpersonal relationship skills.
• Good understanding of Thai Authorities, alcoholic business regulations and customs.
• Personal and behavioral ATTRIBUTES.
• Entrepreneurial spirit.
• Positive, energetic, and outgoing personality who can manage day and night life.
• Team player, collaborator, with adaptive mindset.
• Empathetic, responsible, and respectful, with a strong sense of ethics.
• Excellent record in leading high performing team/s.
• Target Hire Date.
• Target End Date.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations.
• Schedule shifts for customer service staffs to ensure appropriate worktime.
• Control overall operations and make statistic report of service use to submit to relevant functions.
• Coordinate with customers and relevant functions internal and external branch to improve standards of service and satisfy customers.
• Control and manage problems and comments to submit to relevant parties to solve, improve, respond to customer queries.
• Control preparation and maintenance of equipment and facilitators in customer service areas to ensure effective use.
• Keep up to date with lists of sales promotion activities in branch to provide accurate information to customers.
• Bachelor's degree in related field.
• Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management.
• Have communication skills, including English skills.
• Have good and tidy personality.
• Be responsible and patient.
• Have problem-solving skill.
• Have service mind and good human relations.
• Skills.
• Additional Information.

Experience:

3 years required

Skills:

Good Communication Skills

Job type:

Full-time

• Liaise with tenants to assume daily point of contact for retailer relationship management.
• Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals.
• Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively.
• Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment.
• Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately.
• Perform other responsibilities as assigned.
• Bachelor's Degree in related field.
• Minimum of 0-3 years of responsible experience.
• Have understanding in business administration and property management.
• Have good communication skills.
• Have good human relations.
• Have good computer skills.
• Be able to coordinate.
• Skills.
• Additional Information.

Experience:

5 years required

Skills:

Negotiation, Assurance

Job type:

Full-time

• Overseeing or reviewing, completing and processing various degrees of documents and database regarding quoting, tracking, tracing, delivery and billing of products and services to customers.
• Providing basic to more specialized analysis of customer service operations, such as success rates, problem resolution, resource requirements, billing and related areas.
• Establishing effective relations with internal and external customers to identify op ...
• Providing feedback and guidance, responding to customer inquiries regarding procedures, details/specifications in relation to shipments, invoices, ensuring the appropriate fees applies, payments and assisting in the resolution of problems; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzing and reviewing operations, results, feedback and related customer service information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensuring the accuracy of more standard to very complex customer service documentation through audits, queries, and KPIs/operational reviews; works with teams to resolve discrepancies.
• Assisting with developing customer service or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interpreting and applying department policies and procedures and assists with applicable laws, rules, and regulations; ensures process and operations compliance and receives guidance within these areas as needed.
• WHAT ARE WE LOOKING FOR?.
• College, professional or university degree in supply chain, business administration or related functional area or equivalent education and experience is often accepted.
• At least five years of experience in air/ocean processes including experience with specialized or technical programs or operations.
• General to advanced professional knowledge of customer service in the industry.
• Understanding, interpreting and applying department policies and procedures and laws, rules, and regulations within customer service area.
• If applicable, supervising, evaluating and making recommendations regarding staff.
• Reviewing, completing, developing and analyzing information.
• Serving as a team member and the development and management of projects.
• Excellent relationship, consulting and negotiation skills.
• Close coordination with customers' management local and oversea team.
• Communicating with internal regional team.
• Operating in a both a team and individual contributor environment.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER?.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard wok and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW.
• We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Experience:

5 years required

Skills:

Product Development, Financial Reporting, Project Management, Data Analysis, Negotiation, Accounting, Telesales

Job type:

Full-time

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• Specialist, Migrant and Tourist.
• 23/07/2026.
• Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements.
• Lead the overall growth and performance of the Inbound Tourist business across pre-arrival, on-arrival, and post-arrival touchpoints to drive customer acquisition, revenue growth, and customer experience.
• Develop and execute short- to medium-term business strategies by analyzing market trends, customer insights, competitive landscapes, and business performance to achieve commercial objectives.
• Drive product and commercial initiatives by planning, launching, monitoring, and optimizing tourist products, promotions, pricing, and channel strategies across online and offline platforms.
• Manage strategic projects and business transformation initiatives, including digital platforms, eSIM enhancement, airport sales process improvement, product portfolio optimization, fraud prevention, and other cross-functional programs.
• Monitor and evaluate business performance through data analysis, KPI tracking, financial reporting, and performance reviews, providing actionable recommendations to improve business outcomes.
• Collaborate with cross-functional teams and external partners to ensure effective execution of business initiatives, operational excellence, regulatory compliance, and successful project delivery.
• Strengthen business partnerships and channel development by working closely with tourism organizations, travel agencies, online travel platforms, retailers, and strategic partners to expand market opportunities and enhance customer reach.
• Provide leadership and guidance to junior team members, fostering collaboration, knowledge sharing, and continuous improvement while ensuring successful delivery of team objectives.
• Bachelor's or Master's Degree in Marketing, Business Administration, Economics, Tourism Management, Telecommunications, or related disciplines.
• Strong commercial acumen with the ability to translate market opportunities into revenue-generating initiatives.
• Experience.
• 5+ years of experience in Telecom, Commercial Management, Tourism, Product Management, Channel Management, or related business functions.
• Proven experience leading end-to-end commercial initiatives, product launches, or strategic projects.
• Experience managing cross-functional stakeholders and external business partners to deliver commercial outcomes.
• Demonstrated success in driving revenue growth, customer acquisition, or channel performance improvements.
• Skill and Knowledge.
• Strategic and commercial thinking.
• Strong business analytics and performance management capability.
• Product development and go-to-market management.
• Project management and business transformation leadership.
• Stakeholder influencing and partner management.
• Strong communication, presentation, and negotiation skills.
• Ability to lead initiatives through uncertainty and drive execution across multiple functions.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Develop strong relationships with corporate, social, and event clients.
• Proactively source new business opportunities and maximize revenue growth.
• Coordinate closely with operations teams to ensure seamless event execution.
• Represent the hotel with professionalism and excellent guest engagement.
• Proven experience in Catering & Events sales within a premium hotel environment.
• Strong sales, negotiation, and relationship-building skills.
• Must be able to read, write, and communicate in Thai and English.
• Highly motivated with strong business acumen and market knowledge.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Problem Solving, Risk Management, Automation, Telesales, English, Thai

Job type:

Full-time

• The Critical Tasks You Will Perform.
• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

2 years required

Skills:

Microsoft Office, Meet Deadlines, Data Entry, SAP, English

Job type:

Full-time

• Quotation Management.
• Process quotation requests and prepare accurate, high-quality quotations within the required timeframe.
• Coordinate, prepare, issue, and maintain quotations in accordance with customer requirements and company policies.
• Maintain complete, accurate, and up-to-date quotation records, databases, and supporting documentation to ensure effective document control and traceability.
• Tender & Bid Management.
• Conduct tender searches and coordinate the preparation, compilation, and submission of tender/bid documents, commercial proposals, and pre-qualification documents in compliance with customer requirements and submission deadlines.
• Manage online bidding and e-tendering activities, monitor tender schedules, and follow up on bid submissions.
• Maintain complete, accurate, and up-to-date tender records, filing systems, and related documentation to ensure proper document control and audit readiness.
• Contract Administration.
• Prepare and administer sales contracts, agreements, contract amendments, correspondence, and Power of Attorney (POA) documentation for tender submissions, contract execution, and other business purposes.
• Coordinate contract documentation with internal and external stakeholders to ensure compliance with company requirements.
• Maintain complete, accurate, and up-to-date contract files, records, and databases to ensure effective contract administration and document management.
• Bank Guarantee (BG) Administration.
• Process Bank Guarantee (BG) requests through the KOMGO platform and Deutsche Bank.
• Prepare, coordinate, and submit all supporting documents related to the issuance, amendment, extension, and return of Bank Guarantees.
• Maintain complete, accurate, and up-to-date Bank Guarantee records and documentation for tracking, compliance, and audit purposes.
• Database & Document Control.
• Maintain and update pricing information in SAP (Transaction Code: VK11) to ensure accurate and up-to-date pricing records.
• Maintain and update the vendor pricing database to ensure data accuracy, consistency, and alignment with the FME database.
• Prepare and provide supporting documents as requested by authorized representatives and other relevant stakeholders.
• Maintain complete, accurate, and up-to-date business records, databases, and documentation in accordance with company policies and document control procedures.
• Ensure all documents are properly filed, organized, and readily accessible to support business operations, compliance, and audit requirements.
• Other Responsibilities.
• Perform other duties and responsibilities as assigned.
• Bachelor's degree or equivalent.
• Good command of both written and spoken English.
• Minimum of 2-3 years of experience in quotation and tender administration, preferably within the medical device, healthcare, or pharmaceutical industry.
• Proven experience in managing the end-to-end tendering process, including tender preparation, bid submission, and tender documentation.
• Experience in contract administration, document control, and database management is an advantage.
• Knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is an advantage. Training will be provided for the successful candidate.
• Excellent time management, organizational, and prioritization skills, with the ability to manage multiple tasks, work effectively under pressure, and meet deadlines in a fast-paced environment.
• Proactive, self-motivated, adaptable, detail-oriented, and committed to delivering high-quality work, with the ability to work independently as well as collaboratively within a team.
• Good command of written and spoken English, with effective communication and interpersonal skills.
• Strong organizational, document control, and administrative skills, including quotation management, tender and bid administration, contract administration, record management, and database maintenance.
• Customer-focused with a strong service mindset and the ability to communicate and coordinate effectively with internal and external stakeholders.
• Proficient in Microsoft Office applications, particularly Excel and Word, with strong skills in data entry, document preparation, reporting, and database management.
• Working knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is preferred. Training will be provided.
• Strong attention to detail, with the ability to maintain accurate, complete, and up-to-date records, documentation, and databases while ensuring compliance with company policies and procedures.
• Fresenius Medical Care Ltd. (บริษัท เฟรซีเนียส เมดิคอล แคร์ จำกัด).

Experience:

3 years required

Skills:

Import / Export, Electronics, SAP, English, Thai

Job type:

Full-time

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop mar ...

Skills:

Leadership Skill

Job type:

Full-time

• Focus on customer satisfaction by ensuring high-quality food & beverage service and handling customer feedback.
• Collaborate on promotional activities, support special events and help with marketing initiatives.
• Ensure all operations comply with health, safety and enforce company policies and standard operating procedures.
• Proven experience in restaurant or rooftop management, in a lifestyle or premium venue.
• Strong leadership and team-building skills, able to inspire and motivate diverse teams.
• Excellent guest relations and communication abilities.
• Solid understanding of service flow, mixology trends, and event operations.
• Financial acumen with ability to manage budgets, costs, and reports.
• Creative mindset, ability to contribute ideas for guest experience enhancement.
• Calm, confident, and solution-oriented under pressure.
• Flexible schedule, including evenings, weekends, and events.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Skills:

Customer Relationship Management (CRM), Project Management, Data Analysis

Job type:

Full-time

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Experience:

2 years required

Skills:

Energetic, Mandarin, English

Job type:

Full-time

• Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service.
• Liaise closely with other relevant departments to ensure that guests requests and needs are met.
• Update and maintain repeat guest history system.
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
• Handle guests' complaints and comments tactfully and efficiently.
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.
• Tertiary education in Hospitality Management or related disciplines.
• Able to work independently and handle shift duties.
• Good command of spoken English and Mandarin.
• Minimum 2 years of relevant experience.
• Able to multi-task and work under pressure in the busy operations.
• The ability to work well in a team environment.
• Driven, dynamic and energetic.

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Ass ...

Skills:

Japanese

Job type:

Full-time

• preparation and support to the User Acceptance Tests, including analysis and resolution of technical queries.
• Support the transition to In-Service phase, with knowledge transfer to the Support team.
• follow-up on any additional needs raised by the customer.
• In Service support of Crew Planning Newco Digital Solutions.
• Contribute to complex Customer request solving, supporting L1/L2 or L3 teams.
• Manage Customer backlog and perform regular follow-up meetings on outstanding tickets.
• When the need for a stronger engagement is identified and validated by the CX Region Leadership Team, perform an in depth review of Customer situation (Healthcheck), propose a specific engagement plan and execute it with the customer.
• Support on-call rotations to ensure customers continue to receive support.
• Contribute to tasks beneficial to customers in all regions (local for global) as directed by the local managements.
• Act as a bridge between airline customers and internal teams.
• Customer Feedback loop.
• Contribute to consolidation of the Customer Voice for the region. Under the guidance of the Product Support Lead and Customer Success Managers.
• Prioritize all the customers queries, requests and painpoints related to Crew Planning in Asia and provide them to the Product Support Manager.
• Continuous Improvement and Other activities.
• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
• Support other CX functions, such as marketing for detailed product demos, central support for knowledge base maintenance and training content development.
• Travel: 10-20%.
• Required.
• Degree in Engineering in the fields of Aircraft Design, Aircraft Operations, IT, Computer Science or equivalent experience.
• Required.
• 4 or more years of professional experience in the domain of Airline Crew planning.
• Support experience (Customer interface internal or external).
• Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, crew managers, etc).
• Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
• Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
• Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
• Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
• Preferred.
• Technical & SaaS Proficiency: This role sits at the intersection of the product and the user, requiring strong technical acumen to troubleshoot and act as a liaison.
• Software & Application Skills: ability to identify, reproduce, diagnose, and resolve technical problems. This often involves analyzing logs and understanding system workflows.
• System Tools: Proficiency with ticketing/project management software and general business tools.
• Knowledge of databases or web technologies can be highly beneficial.
• Knowledge in Big Data and Artificial Intelligence.
• Industry & Domain Expertise: understand Airline maintenance, engineering and flight operations.
• Aviation Operations Knowledge in Flight Operations and Technical Operations.
• Regulatory Framework: Basic knowledge of relevant Aviation Regulations.
• English fluent written and spoken.
• Japanese fluent written and spoken.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent-------.
• Professional.
• Digital.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

1 year required

Skills:

Accounting, eCommerce, Payroll, English

Job type:

Full-time

• provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
• Our main focus is building the most advanced payment rails for Southeast Asia, with ...
• backed by global top-10 VCs. We're proud to be featured on among the fastest growing companies by.
• Y-Combinator.
• As a Senior Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Senior Merchant Support, you will be the expert of our customers. You will understand our customers' pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Senior Merchant Support is crucial.
• Behaviour.
• Responsive.
• Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset.
• Willing to be rostered on for weekends and public holiday.
• Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required.
• Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn.
• You're goal oriented and able to pursue objectives consistent.
• You're able to show empathy and provide calm-responses to our customers to win their confidence.
• Experience.
• Have minimum 1 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions. Fresh graduates who are eager to learn are also welcome.
• Bachelor's Graduate from reputable Universities majoring in: Engineering, Management, Finance / Accounting, Communications, Computer science/IT.
• Plus point if you are experienced in ticket management platform i.e. Zendesk, Freshdesk, Zoho, or similar tools.
• Handle customer inquiry by communicating through various channels to solve their needs.
• Communicate with customers through Email, Whatsapp, Slack, Live Chat and ticketing platforms.
• Provide necessary information requested by customers including but not limited to transaction, product, and onboarding related questions, and do escalation to related stakeholders if necessary.
• Analyze customer transaction status with operational tools (Splunk, Redash, Postman).
• Shows empathy.
• to ensure customer satisfaction.
• Raise awareness of existing issues or problems to other CS teams.
• Ask relevant questions to the customer to capture more context of the inquiries.
• Identify detailed types of inquiries in the ticketing platform for inquiry data insight, that will be used for product and process improvement.
• Provide support our customers during.
• Daylight time (operation working hour from 8:00 AM - 8:00 PM Bangkok time/GMT+7).
• Drive or contribute to changes & implementation.
• Generate idea of operational excellence project from experience in handling customer inquiry.
• Contribute to operational excellence projects and coordinate with relevant stakeholders.

Skills:

Procurement

Job type:

Full-time

• one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development.
• a multi-cultural environment that values diversity and international collaboration.
• more than 100,000 colleagues in 31 countries. which make a lot of opportunity for career growth.
• a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development.
• https://www.valeo.com.

Skills:

Thai

Job type:

Full-time

• Take food and beverage orders accurately and efficiently.
• Serve meals and drinks with attention to proper etiquette and timing.
• Explain menu items, daily specials, and beverage options to guests.
• Ensure tables are properly set and maintained throughout service.
• Anticipate guest needs and respond promptly to requests.
• Collaborate with kitchen staff to ensure timely and accurate food delivery.
• Process payments and handle cash and credit transactions.
• Maintain a clean and organized dining area.
• Adhere to all food safety and hygiene standards.
• Assist in setting up and breaking down for special events or functions.
• Contribute to a positive team environment and support fellow staff members.
• In-depth knowledge of Thai cuisine, fine dining etiquette, and beverage service.
• Excellent customer service and communication skills in Thai and English.
• Ability to thrive in a fast-paced environment with meticulous attention to detail.
• Strong teamwork skills and supportive attitude towards colleagues.
• Physical stamina to stand and walk for extended periods.
• Previous experience in fine dining or upscale restaurants preferred.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.