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Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

Experience:

No experience required

Job type:

Full-time

• Welcome and assist patients with inquiries, appointments, and follow-ups.
• Manage patient records and ensure accurate data entry.
• Coordinate with dental professionals to schedule treatments efficiently.
• Handle patient feedback and resolve concerns promptly.
• Provide information about clinic services and promotions.
• Maintain a clean and organized reception area.
• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using computer systems and scheduling software.
• Friendly and professional demeanor.
• Attention to detail and organizational skills.
• Why to apply?.
• Join Denta Care Clinic to be part of a supportive and professional team dedicated to improving patients' lives. Enjoy a positive work environment, opportunities for growth, and competitive benefits.
• Please contact: 0-2238-8938-9 / 0-2235-7755.
• Location: 1010/18-20 Rama IV Rd., Silom, Bangrak Bangkok.

Skills:

Multitasking, Microsoft Office, Excel, English

Job type:

Full-time

• Support hiring activities for technician positions.
• Manage administrative tasks including timesheet processing, purchase requisitions, and coordinating the rental and management of helpdesk services for employees, ensuring they have the necessary equipment and access.
• Coordinate internal events and annual health check-up programs.
• Oversee site facilities and ensure smooth operations.
• Collaborate with P&O and staff for effective communication.
• Use your skills to move the world forward.
• Bachelor degree in Business Administration or a related field.
• Prior experience in administrative roles supporting multiple departments is a plus.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office systems.
• A proactive mindset, with the ability to handle deadlines and prioritize tasks effectively.
• Proficient in both written and spoken Thai and English, with strong ability to communicate effectively in both languages.
• Why you ll love working for Siemens Mobility.
• We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
• Flexible Benefits Program for employees & dependents.
• Medical Insurance for Spouse and Children.
• Siemens Share Options.
• National & International opportunities.
• Positive, inclusive and relaxed working environment.
• Join a team dedicated to transforming the everyday for a more sustainable future.
• Siemens prides itself on its diverse workforce.
• Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
• We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

Skills:

English

Job type:

Full-time

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

No experience required

Job type:

Full-time

• สถานที่ทำงาน: กรุงเทพฯ เขตวัฒนา.
• เงินเดือนเริ่มต้น 25,000 บาท.
• กำลังมองหาผู้ช่วยส่วนตัว เพื่อช่วยดูแล จัดการ และประสานงานเรื่องต่าง ๆ ในชีวิตประจำวันของผู้บริหาร โดยตำแหน่งนี้จะไม่ใช่งานเลขานุการบริษัทหรือประสานงานธุรกิจเป็นหลัก แต่จะเน้นการดูแล ติดตาม และจัดการงานส่วนตัวต่าง ๆ ของผู้บริหารให้เป็นไปอย่างเรียบร้อยและมีประสิทธิภาพ.
• เวลาทำงาน: จันทร์-ศุกร์ 09.00-18.00 (รวมเวลาพักเที่ยง 1 ชั่วโมง).
• อาจมีความจำเป็นที่ต้องเข้ามาทำงานในวันเสาร์-อาทิตย์ หากมีงานด่วนในช่วงนั้น.
• ลักษณะงานโดยประมาณ.
• ดูแลและติดตามงานต่าง ๆ ที่เกี่ยวข้องกับบ้านและทรัพย์สินของผู้บริหาร.
• ประสานงานกับช่าง ผู้รับเหมา และผู้ให้บริการต่าง ๆ.
• นัดหมาย เฝ้างาน และติดตามงานซ่อมบำรุง.
• จัดหา เปรียบเทียบราคา และสั่งซื้ออุปกรณ์หรือบริการที่จำเป็น.
• ตรวจสอบความเรียบร้อยของทรัพย์สิน อุปกรณ์ และงานที่ได้รับมอบหมาย.
• จัดการนัดหมาย งานเอกสาร และงานธุรการทั่วไป.
• รับผิดชอบงานย่อยต่าง ๆ ที่ได้รับมอบหมาย และติดตามจนแล้วเสร็จ.
• มีความรับผิดชอบสูง.
• ละเอียด รอบคอบ และจัดการงานหลายอย่างพร้อมกันได้.
• ซื่อสัตย์ และรักษาความลับได้ดี.
• มีทักษะในการประสานงานและแก้ปัญหาเฉพาะหน้า.
• สามารถติดตามงานด้วยตนเองโดยไม่ต้องรอสั่งทุกขั้นตอน.
• ใช้งานคอมพิวเตอร์พื้นฐาน, Google Calendar, Line, Excel และเอกสารทั่วไปได้.
• เงินเดือนเริ่มต้น 25,000 บาท.
• หลังผ่านทดลองงาน 6 เดือน และมีผลการปฏิบัติงานเป็นที่น่าพอใจ บริษัทมีโอกาสพิจารณาปรับเงินเดือน และจัดสรรรถประจำตำแหน่งสำหรับใช้ในการปฏิบัติงาน.
• เงินเดือนมีการปรับขึ้นทุกปี ทั้งนี้ขึ้นอยู่กับผลการปฏิบัติงานและการพิจารณาของบริษัท.
• ค่าใช้จ่ายในการเดินทางเพื่อปฏิบัติงาน บริษัทสนับสนุนตามความเหมาะสม.
• หมายเหตุ.
• งานนี้เหมาะกับคนที่ชอบจัดการรายละเอียด ชอบแก้ปัญหา มีความรับผิดชอบสูง และสามารถดูแลหลายเรื่องพร้อมกันได้.
• ตำแหน่งนี้เหมาะสำหรับผู้ที่มองหางานประจำและต้องการเติบโตไปพร้อมกับองค์กรในระยะยาว.

Skills:

Bahasa Indonesia, English

Job type:

Full-time

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

Job type:

Full-time

• Process customer complaint cases.
• Resolve more complex complaints escalated by customer service or customer contact centre staff.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Experience:

No experience required

Skills:

Good Communication Skills, High Responsibilities, Producing Reports, Pleasant Personality, Thai, English

Job type:

Full-time

• ดูแลเอกสารต่างๆ เช่น ใบเสนอราคา ใบเสร็จรับเงิน และเอกสารภายในบริษัท.
• สนับสนุนงานฝ่ายขาย ติดตามสถานะงาน และประสานงานกับทีมที่เกี่ยวข้อง.
• ประสานงานระหว่างแผนก เพื่อให้การดำเนินงานเป็นไปอย่างราบรื่น.
• ดูแลและจัดการระบบ Record ของบริษัท.
• สนับสนุนงานธุรการและงานสำนักงานทั่วไป.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมายจากหัวหน้างาน..
• ยินดีรับเด็กจบใหม่.
• วุฒิ ปวส. หรือ ปริญญาตรี.
• มีความละเอียดรอบคอบ ขยัน ซื่อสัตย์ และมีความรับผิดชอบ.
• มีทัศนคติที่ดีในการสนับสนุนทีม และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถทำงานเอกสารและงานประจำที่ต้องทำซ้ำได้.
• ใช้งานคอมพิวเตอร์และ Microsoft Office ได้ดี.
• มีทักษะภาษาอังกฤษระดับพื้นฐาน (หากสื่อสารได้ดีจะพิจารณาเป็นพิเศษ).
• ยินดีรับนักศึกษาจบใหม่.
• หากมีประสบการณ์ด้านธุรการหรือบัญชี จะพิจารณาเป็นพิเศษ.
• สามารถทำงานที่ออฟฟิศได้ 100% (Work from Office).

Experience:

No experience required

Job type:

Full-time

• ชูโมเดล Tea Wellness Solution Center แห่งแรกในไทย.
• บริษัท รินชา ซัพพลายเออร์ จำกัด เปิดตัว Rincha Tearoom x Café สาขาพรานนกตัดใหม่ พลิกโฉมคาเฟ่จาก Espresso สู่ Teapresso พร้อมเดินหน้าสร้าง Ecosystem ให้อุตสาหกรรมชาแบบครบวงจร วางโรดแมป 4 แกนหลัก มุ่งสู่เป้าหมาย 100 แฟรนไชส์ภายใน 3 ปี.
• อายุ 18 ปีขึ้นไป.
• ประสบการณ์การชงชา/กาแฟ 1ปีขึ้นไป.
• มีจิตรักบริการ ยิ้มแย้มแจ่มใสร่าเริง ขนัยอดทน ใฝ่เรียนรู้งาน.
• เงินเดือน: ตามตกลง.
• ทำงาน: 6 วัน.
• ประกันสังคม.
• วันหยุด.
• ลากิจ-ป่วย-พักร้อน.
• เครื่องแบบของทางร้าน.
• ค่าเครื่องดื่มวันละ 100 บาท.

Experience:

No experience required

Skills:

Excel

Job type:

Full-time

• เปิดบิลขาย.
• ตอบแชทลูกค้า - ติดต่อพูดคุยกับลูกค้ารายใหม่.
• ดูแล Social Media ของบริษัท.
• ทำงานในออฟฟิศ & ออกไปพบลูกค้านอกสถานที่ (บางครั้ง).
• ตัดต่อคลิปวิดีโอ.
• ดูแลสต็อก.

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

English

Job type:

Full-time

• Resolve escalated customer concerns and complaints by creating positive experiences;.
• Utilize strong communication skills to connect with customers and negotiate when necessary.
• Consistently follow-up with customers until their concerns are fully resolved.
• Identify operational issues and cooperate with other teams/departments to improve Trip.com s products and services.
• Assist with any ad hoc projects and tasks from the Customer Care Team Leader.
• What you'll Need to Succeed.
• Full-Time Bachelor s Degree or higher.
• Highly proficient in both verbal and written English; native Thai speakers are preferred.
• Have a passion for helping and supporting others; you gain a sense of fulfillment from saving someone s day.
• Able to work under tight deadlines and pressure, both independently and with others.
• Able to work during weekends and public holidays.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

English, Mandarin

Job type:

Full-time

• Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
• Mandarin speaker will be a plus.
• Able to perform shift work.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

No experience required

Skills:

Digital Marketing, Market Research, English, Thai

Job type:

Full-time

• Assist the MD, client service manager and team in providing support.
• Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
• Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
• Market research to support client's project and business.
• Carries out special and media event planning activities and arrangements as outlined by the supervisor.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
• Assists with administrative duties.
• Support the projects being carried out by the company and team.
• Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
• Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
• Background in Marketing, Communications, PR, and/or Digital media is plus.
• Solution-oriented.
• Proficient on the computer.
• Positive attitude, Reliable, & Flexible.
• Bilingual in English and Thai.
• Willing and open to learning.

Experience:

No experience required

Job type:

Full-time

• Bachelor s degree in Business Administration or a related field.
• Proven experience in an administrative or support role is preferred.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good command of English and Thai, both written and spoken.
• Why to apply?.
• Join iDeal Distribution to be part of a dynamic and fast-growing company that values professionalism, teamwork, and innovation. Enjoy opportunities for career growth, a supportive work environment, and the chance to work with premium foreign products in the food and beverage industry.

Job type:

Full-time

• Omnichannel Support Management: Professionally manage and resolve inquiries from both customers and partners across multiple communication platforms, ensuring a seamless service experience.
• Cross-Functional Issue Resolution: Act as a lead coordinator with internal departments to address and resolve complex cases, ensuring all solutions are delivered within established Service Level Agreements (SLAs).
• Customer Insight Analytics: Systematically record and analyze case data and feedback ...
• Policy & Information Stewardship: Serve as a subject matter expert by providing precise information and guidance in strict alignment with company policies and operational standards.
• CX Process Enhancement: Proactively support the continuous improvement of customer experience workflows, identifying opportunities to streamline service delivery and increase satisfaction.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Service Excellence Advocate: You are dedicated to high-quality support and possess a professional demeanor when representing the brand to customers and partners.
• Effective Liaison: You have the interpersonal skills required to navigate internal teams and drive the resolution of multifaceted problems.
• Analytical & Meticulous: You understand the value of data and take pride in maintaining accurate records that help the company grow.
• Clear & Diplomatic Communicator: You can convey complex information simply and professionally, ensuring clarity and maintaining positive relationships.
• Solution-Oriented Thinker: You look beyond the immediate issue to suggest long-term improvements that prevent future challenges.

Skills:

Finance, Social media, Excel, English

Job type:

Full-time

• Planning & Manpower (WFM): Plan and manage manpower budgets and headcount requirements. You will learn to schedule shifts and plan manpower to ensure smooth operations for our teams.
• Knowledge Management (KM): Develop SOPs (standard procedures), manage the Help Center portal, and create knowledge-sharing initiatives.
• Finance & Reconciliation: Perform financial reconciliation for logistics, marketing packages, and digital products. You will manage wallet adjustments and resolve payme ...
• Seller & Key Account Support: Interact directly with sellers and internal teams to solve operational issues and help sellers improve their performance on our platform.
• User Experience & Analysis: Use data from surveys and social media to improve local processes, conduct competitor analysis, and enhance the overall customer experience.
• Tech & Chatbot Management: Handle chatbot features, analyze scripts, and manage taskbot setups to provide instant and effective answers to our users.
• Who We Are Looking For: Fresh graduates from any field (Business, Finance, or Arts we value your attitude and logic most!).
• Good command of English and Thai (both written and spoken).
• Organized & Detail-oriented: You enjoy making plans and double-checking that every detail is correct.
• Logical Thinker: You can break down a complex problem into a simple, step-by-step solution.
• Proficient in Excel or Google Sheets: You are comfortable working with data, tables, and basic formulas.
• Eager to Learn: You are excited to learn about business operations, budgeting, and system management.
• Team Player: You enjoy coordinating with different departments to get things done.

Skills:

YouTube, Korean, English

Job type:

Full-time

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• As part of a rotating shift schedule, you ll occasionally work weekends and public holidays, planned in advance with your team.
• Enjoy Agoda s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• A bachelor s degree is required.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Korean skills, and Business level of English.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required language for the role if any.
• Why Agoda.
• Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• Agoda choice(welfare points).
• 400 USD allowance to set up your home office(one time payment).
• Daily snack + coffee machine.
• Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.