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Experience:

2 years required

Skills:

Microsoft Dynamics, Assurance, Customer Relationship Management (CRM)

Job type:

Full-time

Technical Business Analyst (Senior level) Job Summary: As a Technical Business Analyst, you will be responsible for transforming business requirements into technical specifications. You will work closely with stakeholders to gather, analyze, and document requirements, ensuring that technical teams have a clear understanding of the project goals. Your expertise in CRM project implementation, particularly with Microsoft Dynamics, will be a valuable asset to our organization. Key Responsibilities: Collaborate with business stakeholders to gather and document business requirements. Tra ...

Experience:

2 years required

Skills:

Leadership Skill, Teamwork, SAP, English

Job type:

Full-time

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working toget ...

Experience:

3 years required

Skills:

Analytical Thinking, Data Analysis, Enthusiastic, Power BI

Job type:

Full-time

สมัครโปรดคลิกที่ปุ่ม "Apply" If you are an active SCB employee, please apply through Workday by searching "Find Jobs". If this is your first time applying you will need to create a candidate account when you click on apply. Job Description Analyze business requirements, operational challenges, and strategic objectives to identify opportunities for business process improvement and transformation initiatives. Translate business needs into clear functional requirements, user stories, and solution specifications, working closely with technology teams to support successful delivery. Lev ...

Experience:

6 years required

Skills:

Good Communication Skills, Analytical Thinking, Financial Modeling, Risk Management, Data Analysis

Job type:

Full-time

Line of Service Advisory Industry/Sector Not Applicable Specialism Corporate and Business Strategy Management Level Senior Associate Job Description & Summary Our goal is to assist our clients in establishing robust risk management methodologies, reporting and decision-making tools, designed to facilitate increased profits, more efficiently allocated capital and reserves, and the development of a stronger culture of management and control within the organisation as a whole. Our activities typically cover the following areas: Credit Risk Modelling - IFRS 9 model development, validat ...

Experience:

3 years required

Skills:

Financial Modeling, Market Research, Accounting, Automation, English

Job type:

Full-time

Line of Service Advisory Industry/Sector Not Applicable Specialism Deals Management Level Associate Job Description & Summary At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. In deal valuation at PwC, you will focus on providing analysis and valuation services for mergers, acquisitions, and other financial transactions. You will help clients make informed decisions by assessing t ...

Experience:

3 years required

Skills:

Analytical Thinking, Financial Modeling, Market Research, Accounting, Automation

Job type:

Full-time

Line of Service Advisory Industry/Sector Not Applicable Specialism Deals Management Level Senior Associate Job Description & Summary At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. In deal valuation at PwC, you will focus on providing analysis and valuation services for mergers, acquisitions, and other financial transactions. You will help clients make informed decisions by asse ...

Experience:

2 years required

Skills:

Microsoft Office, Power point, HACCP, English, Thai

Job type:

Full-time

• Conduct packaging trial run ensure in production capability, packaging specification and other technical objectives are achieved.
• To conduct the necessary test to ensure packaging quality and stability before marketed.
• Prepare technical documents for product and process validation.
• Conduct packaging material test for cost saving and/or alternative source.
• Production & QC/QA trouble shooting of product and process.
• Initiate new packaging format and cost saving project.
• To ensure that Department maintains a good standard housekeeping.
• Coordinate with packaging supplier for packaging development.
• Support in packaging supplier audit.
• Participate and contribute to any special assignment as assigned by R&D manager.
• Support Compliance with Standard Operating Procedure, GMP, GHP, HACCP, ISO22000, FSSC 22000, ISO17025, ISO45001, HALAL, Food law & regulation including related standard and company policies.
• Bachelor's Degree in Packaging Technology or related field.
• 2-5 years of experience in food manufacturing, laboratory, or R&D is preferred.
• Experience in FMCG or food manufacturing is an advantage.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Strong Thai and English communication in both writing and speaking, require a work report in English and ability to communicate in English.

Experience:

3 years required

Skills:

Project Management, Problem Solving, English

Job type:

Full-time

Welcome! Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions including presale solutions. Conducting meetings and presentations to share ideas and find customer requirements. Performing requirements analysis. Documenting and communicating the results. Prioritizing initiatives based on business needs and requirements. Gathering critical information from meetings with various stakeholders and producing useful reports or minute of meeting. Effectively communicating your insights and pla ...

Experience:

6 years required

Skills:

Product Development, Recruitment, Cloud Computing

Job type:

Full-time

Req ID: 140597 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Specialist (SPE) Job Title: Specialist, Operations Quality Job Code: SPE-QUA-OPQ Job Level: Band 08 Direct/Indirect Indicator: Indirect Summary Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition, and main ...

Experience:

3 years required

Skills:

Cash Flow Management, Accounting, Budgeting

Job type:

Full-time

• Budgeting & Forecasting: Lead or significantly contribute to the development of the annual budget and rolling financial forecasts (P&L, Balance Sheet, and Cash Flow), ensuring alignment with strategic goals.
• Financial Modeling: Develop and maintain robust financial models to analyze the viability of new projects, capital expenditures (CapEx), and business initiatives (e.g., ROI, NPV analysis).
• Performance Analysis: Conduct detailed variance analysis (actuals vs. budget/forecas ...
• Reporting & Insights: Prepare and present comprehensive monthly, quarterly, and annual financial reports to senior management, providing actionable insights and recommendations for decision-making.
• B. Cashflow Management & Control.
• Cash Flow Forecasting: Develop and maintain accurate daily, weekly, and monthly cash flow forecasts, monitoring cash positions to ensure sufficient liquidity.
• Working Capital Optimization: Actively manage and monitor components of working capital, including Accounts Receivable (A/R) and Accounts Payable (A/P), to optimize cash conversion cycle efficiency.
• Treasury Liaison: Coordinate with banking and financial institutions regarding cash management tools, credit facilities, and foreign exchange exposure (if applicable).
• Cost Control: Monitor department spending against budget, flag unauthorized or excessive expenditures, and recommend strategies to improve cost efficiency across the business.
• C. Accounting Oversight & Compliance.
• Month/Year-End Support: Assist the accounting team with month-end and year-end closing processes, ensuring the accuracy of financial statements, particularly the Statement of Cash Flows.
• Internal Controls: Ensure adherence to internal financial controls and company policies, focusing on cash-related processes to safeguard company assets.
• Audit Support: Provide necessary documentation and analysis to internal and external auditors related to financial results and cash transactions.
• ________.
• III. Required Skills and Qualifications.
• Education: Bachelor's degree in Finance, Accounting, or Economics. An MBA or professional certification (e.g., CFA, CPA, or CMA) is highly advantageous.
• Experience: 3+ years of experience in a progressive financial role, combining Financial Analysis (FP&A) and Cash Management/Treasury functions.
• Technical Proficiency: Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, financial modeling) is mandatory. Experience with ERP systems (e.g., SAP, Oracle, NetSuite) and Business Intelligence (BI) tools is preferred.
• Analytical Aptitude: Exceptional analytical skills with a meticulous attention to detail and the ability to interpret complex financial data into clear business narratives.
• Communication: Strong presentation and written communication skills to articulate financial results and strategic recommendations to executive and non-financial stakeholders.
• Business Acumen: Solid understanding of business operations and the ability to link financial performance to underlying business activities.

Experience:

3 years required

Skills:

Budgeting, Power BI, SAP

Job type:

Full-time

• Take ownership of financial planning, budgeting, forecasting and business performance analysis.
• Partner with the Thailand Senior Management Team to shape and execute strategies that drive growth, profitability and effective cash management.
• Lead monthly business performance reviews and clearly communicate financial results, key performance indicators, risks and opportunities to local management and Head Office.
• Analyse financial and operational performance, identify underlying business drivers and translate findings into practical recommendations.
• Develop financial models, business cases and scenario analyses to support commercial and strategic decisions.
• Constructively challenge assumptions and work with business leaders to improve performance, processes and financial discipline.
• Contribute your financial expertise to key local and international projects.
• Continuously improve management reporting, analytical tools and ways of working.
• What We're Looking For.
• Audit experience with a Big Four firm; and.
• At least 2-3 years of subsequent corporate experience in Business Analysis, FP&A, Commercial Finance, Business Controlling or a closely related role.
• Strong knowledge of accounting, auditing, financial analysis, management reporting and business-performance management.
• Proven experience in budgeting, forecasting, financial modelling and management reporting.
• Strong commercial judgement and the ability to look beyond the numbers to understand business performance.
• Confidence in working with, influencing and constructively challenging senior stakeholders.
• Clear and professional communication and presentation skills in both Thai and English, including the ability to communicate financial insights to regional and Head Office stakeholders.
• A proactive, mature and hands-on approach, with the ability to work independently and take ownership with limited supervision.
• Knowledge of Power BI and SAP would be an advantage.
• Why Join Lyreco?.
• This role offers more than the opportunity to produce financial reports. You will work closely with senior decision-makers, gain broad exposure to the business and directly influence financial and operational performance.
• You will be empowered to apply your expertise, contribute your perspective and continue developing towards a broader strategic finance career- all while working with local and international stakeholders.
• At Lyreco, it is more than a job. It is an opportunity to grow further, make an impact and Create Great Together.
• Ready for Your Next Step?.
• If you have already built your foundation in Big Four audit and strengthened it through corporate finance experience, this role offers the opportunity to take greater ownership and influence business decisions at a broader level.
• We would be pleased to hear from you.

Experience:

3 years required

Skills:

Risk Management, English, Thai

Job type:

Full-time

• Monitor and ensure compliance with data protection laws and regulations, including the Personal Data Protection Act (PDPA) and other applicable privacy legislation.
• Develop, implement and maintain comprehensive data protection policies, procedures and guidelines across the organisation.
• Conduct data protection impact assessments (DPIAs) and privacy risk evaluations for new projects, systems and business initiatives.
• Manage data subject requests, including access requests, rectification, erasure and portability rights, ensuring timely and compliant responses.
• Provide data protection training and awareness programmes to employees at all levels to foster a privacy-conscious culture.
• Investigate data protection incidents and breaches, coordinating remedial actions and managing regulatory notifications where required.
• Act as the primary point of contact and liaison with regulatory authorities, data protection supervisors and external stakeholders on data protection matters.
• Audit and review data processing activities, vendor contracts and third-party arrangements to ensure appropriate safeguards are in place.
• Maintain comprehensive documentation of processing activities, consent records and compliance measures.
• Advise senior management and operational teams on data protection obligations, risks and best practices.
• What we're looking for.
• Professional qualification or certification in data protection or privacy law, such as Certified Data Protection Officer (CDPO) or equivalent qualification.
• Minimum of 5 years' experience working in a data protection, privacy or compliance role, preferably within an in-house legal or compliance function.
• Thorough knowledge of data protection legislation, including the Personal Data Protection Act (PDPA), GDPR principles and other regional privacy frameworks.
• Strong understanding of data governance, information security and risk management principles.
• Excellent knowledge of data protection best practices, privacy by design and privacy impact assessments.
• Proven ability to communicate complex data protection concepts clearly to both technical and non-technical stakeholders.
• Strong organisational skills with the ability to manage multiple priorities and competing demands.
• Excellent attention to detail, analytical mindset and ability to work independently whilst collaborating with cross-functional teams.
• Demonstrated experience in conducting investigations, managing incidents and resolving data protection complaints.
• Proficiency in English and Thai languages, both written and verbal.
• Experience within the manufacturing or glass container industry would be advantageous.

Experience:

6 years required

Skills:

Financial Modeling, Recruitment, Accounting, Automation, Tableau, YouTube, SQL, CFA

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• We are looking for Senior Finance Analyst to join our Finance team in Bangkok. This role is based in Bangkok. Relocation is provided.
• Collaborate with senior business partners in impactful projects.
• Assist in development of business cases related to Agoda's strategic priorities.
• Own parts of the company's forecasts.
• Contribute to the team's key analysis and reporting packs.
• Be part of a diverse international team of finance professionals.
• Help the team provide the necessary information for effective decision-making.
• 6-8 years of relevant experience in Finance, preferably within Commercial Finance, Finance Business Partnering, or Financial Planning and Analysis functions.
• Proven experience in performing variance analysis, financial modeling, and forecasting.
• Excellent skills in Excel and PowerPoint; experience with Tableau and SQL is a plus.
• Strong communication skills with the ability to convey messages clearly and concisely to business stakeholders.
• Ability to quickly adapt to a fast-paced environment.
• Bachelor's Degree or higher from top university in business-related or quantitative subject.
• Finance/Corporate Finance/Accounting qualification a plus (e.g. CFA, ACA or CIMA).
• Experience working in a digital company.
• Demonstrable experience in AI automation.
• Proficiency with SQL and Tableau or willingness to learn.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Software Development, Web Services, Automation, Oracle, MySQL, Java, .NET, UNIX, XML, C++, PHP

Job type:

Full-time

• Graduate of Bachelor's degree in Computer Science, Engineering, or Information Technology.
• At least 5 years of professional programming experience as an individual contributor.
• Experience working with Semiconductor tester systems.
• Experience in developing under Windows and UNIX.
• Experience in using SQL on a widely used database platform (e.g. Oracle, MySQL, MSSQL).
• Experience in Shell Scripting, Perl, VB6,.NET, C/C++, Java, PHP or other programming languages required by the team.
• Experience in XML, web services and other web technologies.
• Experience in cross-functional team collaboration, integration testing, user acceptance testing, and project deployment.
• Experience in project documentation, presentation, and end-user training.
• Flexible in learning/adapting to old and new technologies.
• Strong sense of ownership and responsibility for his/her tasks, aiming to contribute and provide maximum value to the team and ADI on a day-to-day basis.
• Excellent collaboration and communication skills.
• Commitment to focus on work during normal office hours even as an exempt employee, contributing to the team on optimal levels during office hours.
• Willing to be available for work outside office hours when necessary.
• Ability to juggle or multi-task on support and critical tasks as assigned/needed.
• Open to further learning for professional and personal growth.
• Open to receive feedback from Manager and/or any team member at any point in time for seamless collaboration.
• Self-driven, engaged, highly motivated team player.
• Report directly to the team's Manager, primarily as an individual contributor, taking leadership responsibilities as needed/assigned, demonstrating agility, initiative, accountability, respect, and reliability in working with the team on a day-to-day basis.
• Commit to timelines in the design, coding, and testing of software that will integrate/interface various systems and applications to the Manufacturing Execution System (MES) and/or to other manufacturing applications, in coordination with stakeholders.
• Communicate with respect and responsiveness with stakeholders and cross-functional teams, demonstrating reliability and accountability for requirements gathering, development, continuous integration, testing, and documentation.
• Provide support (troubleshooting, bug fixing, consulting, periodic maintenance) to systems/applications handled by the team.
• Provide support to application end-users during office hours and during off-hours and weekends in case of emergencies.
• Follow the team-mandated Software Development Life Cycle (SDLC) process.
• Be the primary owner of several existing and to-be-developed applications in terms of code, user base, enhancements and support.
• Effectively address technical debts and actively contribute to continuous improvement and streamlining of the team's workflow and processes.
• Responsible for making system enhancements (small, medium, or large-sized) and integration with other manufacturing systems.
• Provide systems training to trainers and end-users.
• Ensure that the company's commitment to environmental management, health and safety is observed and performed.
• Be aware of and apply the company's quality and environmental policies.
• For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.*.
• Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.*.
• Job Req Type: Experienced.
• Required Travel: Yes, 10% of the time.
• Shift Type: Normal Time (Philippines).

Experience:

3 years required

Skills:

Software Development, Project Management, Problem Solving, Recruitment, Data Entry

Job type:

Full-time

Req ID: 140527 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Functional Area: Information Technology (ITM) ERP SAP Career Stream: IT Solutions (SOLN) Role: Analyst (ANA) Job Title: Analyst, IT Solutions Job Code: ANA-ITM-SOLN Job Level: Band 7 Direct/Indirect Indicator: Indirect Summary The Analyst, IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for exam ...

Experience:

4 years required

Skills:

Microsoft SQL Server, Digital Marketing, Data Analysis, Negotiation, Recruitment

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

2 years required

Skills:

Power BI, Tableau, SQL

Job type:

Full-time

หน้าที่ความรับผิดชอบ: รวบรวมและวิเคราะห์ความต้องการด้านธุรกิจและข้อมูลจากลูกค้าและทีมงานภายใน จัดทำและจัดเตรียมเอกสาร Business Requirement Document (BRD), Data Flow, และ Process Flow วิเคราะห์ข้อมูลเบื้องต้นโดยใช้เครื่องมือ เช่น SQL, Excel, Power BI สร้างรายงานเชิงวิเคราะห์เพื่อสนับสนุนการตัดสินใจทางธุรกิจ ประสานงานกับทีมพัฒนาเพื่อออกแบบโซลูชันที่ตอบโจทย์ทางธุรกิจ คุณสมบัติ: วุฒิการศึกษาระดับปริญญาตรีหรือสูงกว่าในสาขาวิทยาการคอมพิวเตอร์ สถิติ วิศวกรรม หรือสาขาที่เกี่ยวข้อง มีประสบการณ์ในการวิเคราะห์ข้อมูลและจัดทำรายงานเชิงวิเคราะห์อย่างน้อย 2 ปี มีความสามารถในการใช้ SQL, Excel และเ ...

Experience:

3 years required

Skills:

Procurement, English

Job type:

Full-time

• Manage daily office administration and ensure smooth office operations.
• Coordinate procurement activities, including sourcing suppliers and vendors, obtaining quotations, preparing purchase requests, and following up on deliveries.
• Liaise with vendors, service providers, building management, and internal departments to ensure timely support and service completion.
• Maintain office supplies, equipment, contracts, records, and administrative documents in an organized manner.
• Coordinate and support visa and work permit processes for foreign employees, including the required documents and communication with relevant appointed agencies.
• Handle general administrative tasks and ad hoc assignments as required.
• Prepare reports, correspondence, payment documents, and other administrative materials accurately and on time.
• Ensure compliance with company policies, procedures, Bangkok Head Office requirements, and applicable administrative regulations.
• Perform other assignments as required by the immediate supervisor and Senior Manager, HR & Administration, Bangkok Head Office.
• Assist to Director of Operations South Thailand.
• Bachelor's degree in Business Administration, Management or a related field.
• Minimum 5-10 years of experience in office administration, procurement, coordination, and work permit & visa-related tasks in Thailand.
• Good knowledge of office administration procedures, vendor coordination, procurement processes, and document control.
• Experience in coordinating Thai work permit and visa applications, including preparing supporting documents, is an advantage.
• Fluent in English, both written and spoken.
• Proficient in Microsoft Office, especially Word, Excel, Outlook, and PowerPoint.
• Strong organizational, multitasking, problem-solving, and follow-up skills.
• Professional attitude, service mindset, attention to detail, and the ability to work independently under pressure.
• Pleasant personality, positive character, strong interpersonal skills, and the ability to communicate professionally with people at all levels.
• Preferably a local resident of Phuket, Thailand.
• What We Offer.
• Competitive salary and performance-based incentives.
• A dynamic, international work environment.
• Opportunities for professional growth and development.
• Flexible working hours.
• Group Health insurance.
• Location: 16/22-23 Phuket Villa Kathu, Moo 2, Tambol Kathu, Amphur Kathu, Phuket 83120, Thailand.
• Reports To: Director of Operations, South Thailand, with coordination support to Bangkok Head Office as required.
• Go Vacation Thailand.
• DER Asia Tours Co.,Ltd.
• Khun Nicha Minkhuntod / Senior Manager HR and Administration.
• 152, Chartered Square Building, 25th Floor,.
• North Sathorn Road, Bangrak, Bangkok 10500.
• Website: www.go-vacation.com.

Experience:

3 years required

Skills:

Software Development, Postgre SQL, MongoDB, MySQL, SQL

Job type:

Full-time

Responsibilities Gathers and analyzes software requirement to efficiently address business needs Provides team and user with technical solution and procedural design Liaison between user, operation team, other support area, IT vendor to provide superior customer service Develops functional specifications and system design specifications for user engagements Responsible for the application design, application development that meets system standards from beginning to end Co-operates and facilitates team and related participant interaction Qualification Bachelor's degree in Computer S ...

Experience:

8 years required

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• Develop and manage Membership / Loyalty Program including benefits, points accumulation, Rewards and member activities.
• Analyze Customer Data & Customer Insight to understand behavior, needs and opportunities to increase Customer Value.
• Plan Customer Segmentation and Personalized Marketing appropriate for each customer group.
• Develop CRM Campaign and Member Campaign to increase Customer Frequency, Retention and Customer Engagement.
• Collaborate with Marketing, Commercial, Digital, Data and Technology teams to develop end-to-end customer experience.
• Analyze results of Campaign and Membership Program and use data to improve strategy and create Business Impact.
• Monitor trends in CRM, Loyalty, Membership, Personalization and Customer Experience to apply to the business.
• Manage and develop team to drive CRM & Membership Strategy to achieve targets.
• About you.
• Bachelor's degree or higher in Marketing, Business Administration, Digital Marketing, CRM or related field.
• Experience in CRM / Membership / Loyalty Program / Customer Marketing approximately 5 years or more.
• Experience in Retail, E-commerce, Banking, Financial Services, Telecom, Hospitality or business with large member base will be specially considered.
• Understanding of Loyalty Program, Membership, Point & Reward, Customer Segmentation and Personalization.
• Able to analyze Customer Data & Insight and develop Marketing Strategy or Campaign.
• Understanding of Customer Journey and ability to identify opportunities to create Customer Engagement and Customer Retention.
• Strategic Thinking and Business Mindset to connect Marketing Strategy with Business Results.
• Skills in team management, communication and cross-functional collaboration.
• Interested in learning new technologies and staying updated with Customer & Digital Marketing trends.
• วางแผนและพัฒนากลยุทธ์ CRM & Membership เพื่อสร้าง Customer Engagement, Customer Loyalty และเพิ่มคุณค่าตลอด Customer Lifecycle.
• พัฒนาและบริหาร Membership / Loyalty Program รวมถึงสิทธิประโยชน์ คะแนนสะสม Rewards และกิจกรรมสำหรับสมาชิก.
• วิเคราะห์ Customer Data & Customer Insight เพื่อทำความเข้าใจพฤติกรรม ความต้องการ และโอกาสในการเพิ่ม Customer Value.
• วางแผน Customer Segmentation และ Personalized Marketing ให้เหมาะสมกับลูกค้าแต่ละกลุ่ม.
• พัฒนา CRM Campaign และ Member Campaign เพื่อเพิ่ม Customer Frequency, Retention และ Customer Engagement.
• ร่วมกับทีม Marketing, Commercial, Digital, Data และ Technology ในการพัฒนาประสบการณ์ลูกค้าแบบ End-to-End.
• วิเคราะห์ผลลัพธ์ของ Campaign และ Membership Program พร้อมนำข้อมูลมาปรับปรุงกลยุทธ์และสร้าง Business Impact.
• ติดตามเทรนด์ด้าน CRM, Loyalty, Membership, Personalization และ Customer Experience เพื่อนำมาประยุกต์ใช้กับธุรกิจ.
• บริหารและพัฒนาทีมงานให้สามารถขับเคลื่อน CRM & Membership Strategy ให้บรรลุเป้าหมาย.
• ปริญญาตรีขึ้นไป สาขา Marketing, Business Administration, Digital Marketing, CRM หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน CRM / Membership / Loyalty Program / Customer Marketing ประมาณ 5 ปีขึ้นไป.
• หากมีประสบการณ์ในธุรกิจ Retail, E-commerce, Banking, Financial Services, Telecom, Hospitality หรือธุรกิจที่มีฐานสมาชิกจำนวนมาก จะพิจารณาเป็นพิเศษ.
• มีความเข้าใจเกี่ยวกับ Loyalty Program, Membership, Point & Reward, Customer Segmentation และ Personalization.
• สามารถนำ Customer Data & Insight มาวิเคราะห์และต่อยอดเป็น Marketing Strategy หรือ Campaign ได้.
• มีความเข้าใจ Customer Journey และสามารถมองเห็นโอกาสในการสร้าง Customer Engagement และ Customer Retention.
• มี Strategic Thinking และ Business Mindset สามารถเชื่อมโยง Marketing Strategy กับ Business Result.
• มีทักษะในการบริหารทีม การสื่อสาร และการทำงานร่วมกับทีม Cross-functional.
• ชอบเรียนรู้เทคโนโลยีใหม่ ๆ และติดตามเทรนด์ด้าน Customer & Digital Marketing อยู่เสมอ.