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Skills:
Customer Relationship Management (CRM), Project Management, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
- Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
- Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
- Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
- Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
- Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
- Contribute to the ongoing development and refinement of customer success strategies and best practices.
- Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
- Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
- Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
- Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
- Bachelor's degree in Business, Computer Science, or a related field.
- Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
- Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
- Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
- Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
- Experience with Change Management principles and guiding customers through transitions.
- A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
- Familiarity with Product Management concepts and the ability to articulate product value.
- Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
- Understanding of Sales Management principles and the ability to identify growth opportunities.
- Basic understanding of Technical Support processes and ability to troubleshoot common issues.
- LI-SP1.
- Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
Skills:
Procurement, Recruitment, SAP, ERP
Job type:
Full-time
Salary:
negotiable
- As a Solution Customer Success Manager (S-CSM) focused on Finance and Spend Management solutions, you will act as a trusted advisor, maximizing customer lifetime value by delivering specialized expertise in financial processes and spend optimization to customer executives and their line of business while accelerating near-term value delivery via the rapid adoption and consumption of finance and spend management solutions.
- Build deep executive relationships and earn trusted advisor status with customers in ...
- Strong executive presence and relationship building skills, particularly with finance and procurement leaders Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
- Experience in SAP's Ariba solution suite is an added advantage.
- Proven ability to handle difficult customer situations and discuss challenges with customer executives Commercial/deal support skills Relationship-driven mindset with excellent verbal and non-verbal communication skills Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions Ability to apply risk-mitigation strategies to customer situations Bachelor's degree or equivalent required MBA or related post-Bachelor qualification is preferred Meet your team: You will work closely with a team of approximately 11 other Finance and Spend Management CSM peers, SAP MU leadership, account teams, industry teams, and solution management organization focused on finance and spend management.
- You will also coordinate internal SAP and partner resources to ensure value delivery in finance and procurement transformations.
- Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
- Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
- As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
- Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
- At SAP, you can bring out your best.
- We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
- At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
- We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
- 444593 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Requisition ID: 444593 Posted Date: Jul 19, 2026 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Bangkok, TH, 10500 { display: inline; } Job alert share.
Experience:
5 years required
Skills:
Architecture, Salesforce, Vietnamese
Job type:
Full-time
Salary:
negotiable
- LI-Y.
- Unleash Your Potential.
- When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
- be your best., and our AI agents accelerate your impact so you can.
- do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
- Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our.
- Candidate Privacy Statement.
- for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
- Know your rights: workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
Digital Marketing, Purchasing, Salesforce, Leadership Skill, Japanese
Job type:
Full-time
Salary:
negotiable
日本語による表記は英文の後に続きます Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and inno ...
Experience:
2 years required
Skills:
Quality Assurance, Assurance, Swift
Job type:
Full-time
Salary:
negotiable
What we do: FASTSHIP is Thailand's leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand Job Summary Manage and control front-end customer ser ...
Skills:
Leadership Skill, Teamwork, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
negotiable
- Lead Control Room operations and ensure effective responses to stolen vehicle recovery cases, emergencies, and critical operational incidents.
- Establish clear procedures for incident handling, escalation, communication, and operational recovery.
- Ensure timely coordination and follow-up throughout each case until resolution.
- Proactively monitor critical cases and ensure appropriate escalation when required.
- Maintain operational readiness, responsiveness, and discipline across Control Room activities.
- Customer Care Operations.
- Lead day-to-day Customer Care operations, including customer inquiries, service requests, complaints, and general customer support.
- Ensure timely, accurate, and consistent responses across all customer communication channels.
- Establish and maintain customer service standards, processes, and escalation procedures.
- Monitor service responsiveness and identify opportunities to improve the overall customer experience.
- Drive customer retention through effective service recovery and proactive issue resolution.
- Performance & Operational Management.
- Establish clear KPIs, performance standards, and accountability across Customer Care and Control Room teams.
- Monitor key performance areas including response times, case resolution, customer satisfaction, retention, escalation handling, and SVR performance.
- Conduct regular performance reviews and identify corrective actions and improvement opportunities.
- Use operational data, trends, and customer feedback to improve processes, service quality, and team performance.
- People Leadership.
- Lead, coach, and develop Customer Care and Control Room team members.
- Set clear expectations around productivity, responsiveness, service quality, and customer handling.
- Build a culture of ownership, accountability, urgency, teamwork, and customer focus.
- Ensure appropriate staffing, workload management, and operational coverage.
- Cross-functional Collaboration.
- Work closely with Business & Customer Operations, Scheduling, Technical Operations, and other relevant teams to resolve customer and operational issues.
- Ensure effective handoffs and escalation between Customer Care, Control Room, and other operational functions.
- Identify recurring customer and operational issues and work cross-functionally to address root causes and prevent repeat incidents.
- What We're Looking ForRequired Qualifications & Experience.
- Proven experience managing Customer Care, Customer Service, Contact Center, Control Room, or similar frontline operations.
- Experience leading teams in a fast-paced and high-volume operational environment.
- Strong people management, coaching, and performance management skills.
- Strong customer handling, complaint resolution, and escalation management capabilities.
- Strong problem-solving and decision-making skills, particularly under time pressure.
- Demonstrated ability to establish processes, service standards, KPIs, and operational discipline.
- Strong communication, coordination, and stakeholder management skills.
- Comfortable working hands-on and taking ownership of operational issues through to resolution.
- Preferred Experience.
- Experience in subscription-based services, mobility, automotive, logistics, security, or similar service businesses.
- Experience managing control room, emergency response, recovery, or other time-critical operations.
- Experience in customer retention and service recovery.
- Experience managing teams operating across shifts or requiring extended operational coverage.
- Experience working with operational monitoring, case management, CRM, or similar systems.
- Experience improving customer service processes and team performance within a growing organization.
- Responds to customers quickly and effectively.
- Resolves inquiries, complaints, and service issues with clear ownership.
- Maintains strong customer retention through effective service recovery.
- Responds to SVR cases and critical incidents quickly and consistently.
- Maintains strong operational discipline and effective escalation management.
- Establishes clear KPIs, accountability, and performance standards.
- Provides reliable operational coverage and responsiveness.
- Works effectively with the wider Operations organization to resolve issues and continuously improve the customer experience.
Experience:
3 years required
Skills:
Project Management, Microsoft Office, Risk Management, Power BI, English
Job type:
Full-time
Salary:
negotiable
- Manage and execute customer implementation projects from scope to delivery, coordinating stakeholders and timelines.
- Lead the customer onboarding process, collaborating with customers and internal teams to ensure smooth integration into operational workflows.
- Create and maintain essential documentation including project plans, Standard Operating Procedures (SOPs), Internal Operating Procedures (IOPs), process flowcharts, and performance reports.
- Conduct training and rollout of procedures to internal as well as external stakeholders.
- Collaborate with customers and internal teams (e.g., Key Account Managers, Tender Management, Product) to gather and assess requirements.
- Perform feasibility checks and translate customer needs into operational processes in alignment with Operational Excellence and OKAMs.
- Work closely with integration managers during requirements and solution design to translate operational processes into structured system integration requirements (e.g. APIs, EDI).
- Ensure effective use of solutions such as integration tools, tracking systems, and performance dashboards.
- Stay current on product features and share updates with sales and account teams.
- Act as the primary point of contact for customers and internal stakeholders during the onboarding process.
- Facilitate OKAM onboarding during implementation and ensure alignment for a smooth transition post-implementation.
- Define customer reporting needs and work with the BI team to deliver dashboards and data solutions.
- Support the development of reporting frameworks and enable OKAMs through training and guidance.
- Process Improvement and Standardization.
- Proactively identify and recommend improvements to streamline customer implementation processes and drive standardization and continuous improvement.
- Actively contribute to the development, documentation, and standardization of the global implementation framework.
- Risk Management and Issue Resolution.
- Proactively identify and mitigate risks throughout the onboarding process.
- Lead resolution of implementation issues in collaboration with internal and external stakeholders.
- Capture and apply lessons learned to improve future implementations.
- Degree or completed studies in Business Administration, Logistics, Supply Chain Management, or a related field.
- 3-5 years of relevant experience in customer implementation, operational excellence, or project management within supply chain, freight forwarding, or control tower environments, handling complex operational and commercial challenges.
- Strong background and understanding of end-to-end freight forwarding processes across air and ocean freight, including pre- and on-carriage activities.
- Knowledge of and hands-on experience with Transportation Management Systems (TMS).
- Advanced reporting skills in Microsoft Office Application and PowerBI.
- Strong project management, analytical, and problem-solving skills.
- Structured, detail-oriented, and solution-oriented mindset.
- Self-driven, proactive, and motivated to take ownership and drive initiatives forward.
- Collaborative team player with a proactive and hands-on approach.
- Strong communication, presentation, and stakeholder management skills, with the ability to engage stakeholders at all levels in cross-functional and international environments.
- Fluent in English and German.
Skills:
Project Management, Microsoft Office, Recruitment, Power point, Backbone
Job type:
Full-time
Salary:
negotiable
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...
Skills:
SQL, Python, Research
Job type:
Full-time
Salary:
negotiable
- Experience: 5+ years in customer insight, digital surveys, or data analytics, preferably within the fintech or digital banking sector..
- Technical Proficiency: Strong proficiency in SQL and Python for data manipulation and advanced analysis..
- Analytical Rigor: Strong research skills with the ability to design statistically sound experiments and interpret complex datasets..
- Communication: Excellent interpersonal and communication skills, with a "good command" of PowerPoint to present insights to senior leadership..
- Growth Mindset: Proactive and curious. While our core is data and research, we value a candidate who is eager to learn and experiment with emerging tech like Agentic AI or automation frameworks as these projects evolve..
- Education: Bachelor s or Master s degree in a relevant field (e.g., Marketing, Economics, Statistics, Computer Science)..
- Why Join the BI Team?.
- You will work at the heart of Thailand's digital ecosystem, impacting the lives of millions. You will have the opportunity to move beyond standard reporting into high-level strategy and explore the frontiers of AI-assisted analytics in a supportive, forward-thinking environment.
- Contact: K.Wannaporn 02------866.
- You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
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Experience:
No experience required
Skills:
Thai
Job type:
Full-time
Salary:
฿17,000 - ฿35,000
- บริษัทดำเนินธุรกิจให้เช่าโทรศัพท์มือถือและสินค้าไอที ปัจจุบันกำลังขยายเครือข่ายร้านค้าพันธมิตรในจังหวัดขอนแก่น.
- ตำแหน่งนี้รับผิดชอบงานขายภาคสนาม การแนะนำบริการของบริษัทแก่ร้านโทรศัพท์มือถือ ร้านคอมพิวเตอร์ และร้านสินค้าไอที รวมถึงการพัฒนาร้านค้าพันธมิตรในพื้นที่.
- ค้นหาและเข้าพบร้านโทรศัพท์มือถือ ร้านคอมพิวเตอร์ และร้านสินค้าไอทีในจังหวัดขอนแก่น.
- แนะนำบริการและรูปแบบความร่วมมือของบริษัทแก่เจ้าของร้าน.
- พัฒนาร้านค้าพันธมิตรรายใหม่และดูแลความสัมพันธ์กับร้านค้าเดิม.
- ติดตามร้านค้าที่สนใจและประสานงานจนเริ่มความร่วมมือ.
- สำรวจตลาดและข้อมูลคู่แข่งในพื้นที่.
- จัดทำรายงานผลการเข้าพบร้านค้าและความคืบหน้าของงาน.
- อาศัยอยู่ในจังหวัดขอนแก่นหรือพื้นที่ใกล้เคียง.
- มีทักษะด้านการขาย การสื่อสาร และการเจรจา.
- สามารถเดินทางไปพบร้านค้าในพื้นที่ได้.
- มีความรับผิดชอบ ขยัน และสามารถวางแผนงานด้วยตนเอง.
- หากมีประสบการณ์ด้านโทรศัพท์มือถือ คอมพิวเตอร์ หรือสินค้าไอที จะได้รับการพิจารณาเป็นพิเศษ.
- หากมีรถจักรยานยนต์หรือรถยนต์ส่วนตัว จะได้รับการพิจารณาเป็นพิเศษ.
- ค่าตอบแทน.
- เงินเดือน 15,000-20,000 บาทต่อเดือน ตามประสบการณ์และความสามารถ พร้อมค่าคอมมิชชั่นตามผลงาน.
Experience:
4 years required
Skills:
Digital Marketing, Data Analysis, Recruitment, Negotiation, Power BI, Tableau, YouTube, Python, SQL, SAS, English
Job type:
Full-time
Salary:
negotiable
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
- Due to continued expansion,.
- Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
- Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap.
- Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders.
- Bachelor's degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study.
- 4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company.
- Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
- Excellent verbal and written communication skills in English.
- Ability to move fast and be efficient, making decisions on objective data evidence.
- Innate desire to take ownership, make an impact and influence outcomes.
- Excellent organizational skills, attention to detail and ability to work independently.
- Experience in digital marketing or e-commerce.
- Experience with A/B testing and other testing metrics.
- Strong presentation and negotiation skills.
- STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Skills:
Microsoft Office, Problem Solving, Recruitment, Power point, Automation
Job type:
Full-time
Salary:
negotiable
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...
Experience:
4 years required
Skills:
Digital Marketing, Recruitment, Leadership Skill, Tableau, YouTube
Job type:
Full-time
Salary:
negotiable
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...
Skills:
Microsoft Office, Problem Solving, Recruitment, Automation, Backbone, Tableau, YouTube, SQL, English
Job type:
Full-time
Salary:
negotiable
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- About Agoda.
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Verticals (GSV) team. We serve as the backbone for CEG's global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda's business performance.
- This role is within the.
- Partner Excellence team., which is a part of CEG's Global Service Verticals. The team focuses on driving end to end partner experience and process improvements, and scaling impact through automation, AI, and tooling across both partner-facing and agent-facing journeys.
- This role is responsible for leading a portfolio of global partner excellence programmes with a focus on complex system support in the Customer Experience Group (CEG), with a focus on: (i) process optimization and PX improvements across the post booking partner journey, (ii) automation, AI, and tooling to enhance customer and agent experience, (iii) collaboration with product and commercial teams to drive structural changes and (iv) reduce partner effort and CEG cost to serve, unlock commercial value from partner support insights.
- You will lead a high performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non technical (Operations/Support/Commercial) teams.
- Lead and Own a Portfolio of Transformational Initiatives.
- Own from end to end a collection of projects and/or areas of business in CEG (global coverage), spanning commercial enablement and process excellence initiatives.
- Prioritize, plan, and drive initiatives that improve mission critical metrics: partner satisfaction (e.g., PSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
- Ensure CEG readiness to support Agoda's new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams.
- Shape End to End Customer & Process Improvements.
- Continuously improve CEG end to end processes across the post booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
- Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
- Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
- Drive Commercial driven Solutions & Insights in Operations.
- Partner with Product Management / Technology /CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
- Drive strategic initiatives across CEG such as improving complex systems support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
- Identify opportunities to leverage automation, AI, and tooling across customer, partner and agent journeys (e.g., self service, post-booking APIs).
- Lead and Develop a High Performing Team.
- Set long term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
- Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Partner Excellence team.
- Provide structured feedback, mentoring, and support to enable your team's growth and to consistently raise the bar for quality and impact.
- Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
- Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans acting at all times as the ultimate owner of the portfolio's outcomes.
- Experience & Background.
- At least 8-10+ years of experience in project/program management, strategy & operations, commercial excellence, process improvement, management consulting, or similar fields.
- Significant people leadership experience, including building and managing high performing teams (ideally including people managers and individual contributors).
- Proven track record of leading and influencing complex, cross functional initiatives from idea to implementation, with clear, measurable business impact.
- Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
- Technical & Analytical Skills.
- Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
- Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
- Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus(you have to be willing to learn).
- Exposure to AI/ML driven solutions in an operational or PX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
- Commercial Excellence, Process, and Delivery Skills.
- Demonstrated experience in process improvement and transformation, ideally in commercial, operations or customer support environments.
- Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross functional teams.
- Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost to serve.
- Leadership, Communication & Ways of Working.
- Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
- Ability to work effectively in a fast paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high velocity setting.
- A growth mindset and positive attitude: proactive, hands on, detail oriented, and with a strong sense of ownership and accountability.
- Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
- Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus.
- What we offer.
- Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
- Exciting, high impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
- Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
- Continuous learning and development opportunities through corporate learning programs.
- Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
5 years required
Skills:
Risk Management, Recruitment, Tableau, YouTube, SQL
Job type:
Full-time
Salary:
negotiable
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- The Opportunity.
- This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
- This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
- We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
- Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
- Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
- Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
- Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
- Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
- Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
- Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
- Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
- Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
- Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
- Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
- Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
- Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
- Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
- Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
- Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
- Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
- Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
- A background in managing specialized or L2/3 support teams.
- Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
- Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
- We welcome applications from.
- Kuala Lumpur & Bangkok locations only.
- Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Skills:
Management
Job type:
Full-time
Salary:
negotiable
Virgin Active Thailand career opportunities: Personal Trainers, Consultants, Instructors, Sales, Reception staff - find your perfect job at Virgin Active.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- ศึกษา วิเคราะห์ และออกแบบ Customer Journey เพื่อยกระดับประสบการณ์ของลูกค้าในทุกจุดสัมผัส (Touchpoint).
- รวบรวมและวิเคราะห์ข้อมูล Voice of Customer เพื่อนำมาปรับปรุงบริการและพัฒนาโครงการต่าง ๆ.
- วางแผนและดำเนินโครงการด้าน Customer Experience ให้สอดคล้องกับกลยุทธ์องค์กร.
- พัฒนาแนวทางและมาตรฐานการสร้างประสบการณ์ที่ดีให้แก่ลูกค้า.
- ติดตามผลและประเมินความสำเร็จของกิจกรรมด้าน Customer Experience.
- ด้านกิจกรรมลูกค้าและการสร้างความผูกพัน (Customer Engagement & Loyalty).
- วางแผนและดำเนินกิจกรรมเพื่อสร้าง Customer Engagement และ Customer Loyalty.
- พัฒนาแคมเปญและกิจกรรมทั้ง Online และ Offline เพื่อเสริมสร้างความสัมพันธ์ระยะยาวกับลูกค้า.
- ประสานงานกับหน่วยงานภายในและภายนอกเพื่อให้กิจกรรมดำเนินไปอย่างมีประสิทธิภาพ.
- บริหารงบประมาณและทรัพยากรที่เกี่ยวข้องกับกิจกรรมลูกค้า.
- ประเมินผลลัพธ์และนำข้อมูลมาปรับปรุงกิจกรรมในอนาคต.
- ด้านการสัมภาษณ์ลูกค้าและการบริหาร Voice of Customer.
- สัมภาษณ์ลูกค้าเพื่อค้นหา Insight และเรื่องราวที่สะท้อนประสบการณ์จริง.
- สร้างและรักษาความสัมพันธ์อันดีกับลูกค้าและผู้มีส่วนเกี่ยวข้อง.
- วิเคราะห์ข้อมูลเชิงคุณภาพและเชิงปริมาณเพื่อนำเสนอแนวทางพัฒนาการบริการ.
- ถ่ายทอดมุมมองและความต้องการของลูกค้าไปยังหน่วยงานที่เกี่ยวข้อง.
- จัดทำรายงานและข้อเสนอแนะเพื่อพัฒนาประสบการณ์ลูกค้า.
- ด้านการผลิตคอนเทนต์และการสื่อสารแบรนด์ (Content & Brand Communication).
- วางแผนและพัฒนาแนวคิดคอนเทนต์ที่สะท้อนภาพลักษณ์และคุณค่าของแบรนด์.
- ค้นหาและถ่ายทอดเรื่องราวของลูกค้า (Customer Story) ผ่านช่องทางสื่อสารต่าง ๆ.
- ประสานงานกับทีมออกแบบ ทีมถ่ายทำ และผู้ผลิตสื่อ เพื่อให้การผลิตคอนเทนต์เป็นไปตามแผนงาน.
- พัฒนาคอนเทนต์สำหรับ Social Media และช่องทางการสื่อสารขององค์กร.
- ติดตามผลลัพธ์ของคอนเทนต์และนำข้อมูลมาปรับปรุงกลยุทธ์การสื่อสาร.
- งานอื่น ๆ.
- บริหารและติดตามโครงการที่ได้รับมอบหมายให้เป็นไปตามแผนงานและงบประมาณ.
- จัดทำรายงานผลการดำเนินงานและนำเสนอผู้บริหาร.
- สนับสนุนกิจกรรมทางการตลาดและโครงการพิเศษขององค์กร.
- ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
- ปริญญาตรีหรือสูงกว่า สาขาการตลาด นิเทศศาสตร์ สื่อสารองค์กร วารสารศาสตร์ บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน Customer Experience, Brand Marketing, Content Marketing, Event หรือ Communications อย่างน้อย 5 ปี.
- มีทักษะด้าน Storytelling สามารถค้นหาและถ่ายทอดเรื่องราวของลูกค้าให้น่าสนใจและสร้างความน่าเชื่อถือให้กับแบรนด์.
- มีทักษะการสัมภาษณ์ สื่อสาร และสร้างความสัมพันธ์ที่ดีกับลูกค้า.
- สามารถวางแผนและคิดกิจกรรมเพื่อสร้าง Customer Engagement และ Customer Loyalty ได้.
- มีความคิดสร้างสรรค์ในการพัฒนา Content และแคมเปญใหม่ ๆ ทั้ง Online และ Offline.
- เข้าใจการผลิต Content สำหรับ Social Media และสามารถประสานงานกับทีมถ่ายทำหรือผลิตสื่อได้.
- มีทักษะการเขียนและการสื่อสารภาษาไทยเป็นอย่างดี (ภาษาอังกฤษจะได้รับการพิจารณาเป็นพิเศษ).
- มีความเข้าใจ Customer Journey และสามารถนำ Voice of Customer มาวิเคราะห์เพื่อพัฒนาการบริการได้.
- มีทักษะการบริหารโครงการ ประสานงานหลายฝ่าย และบริหารงบประมาณได้.
- มีภาวะผู้นำ รับผิดชอบสูง ทำงานเชิงรุก และสามารถทำงานภายใต้แรงกดดันได้.
Skills:
Analytical Thinking, Automation, Power BI, Tableau, Python, SQL, English
Job type:
Full-time
Salary:
negotiable
- The Parq Building.
- _Overview_.
- The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
- Our number of restaurants exceeding 1,600 in 21 countries. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.
- To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.
- Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.
- If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you.
- Data Analytics.
- Analyze customer pattern/ behavior from customer database to find the meaningful insight and identify the marketing opportunity.
- Visualize and present data-led strategies to business stakeholders to support informed decision-making.
- Segment customers based on historical data and criteria to generate potential target lists to support targeted campaign via in-app push, SMS, LINE etc.
- Assist Data Analytics team to build the right data modelling and dashboard visualization based on business's objective.
- CRM Campaign.
- Design A/B tests to identify the optimal message, offer, or channel mix for CRM campaigns.
- Evaluate and monitor campaign performance and give recommendation to the brand for better campaign effectiveness.
- Collaborate with brands, data team and other related parties to understand the business requirement, ensure the correctness of data source and campaign readiness before launching.
- Bachelor's degree in data science, ICT, Mathematics, Statistics or Economics or related fields.
- 5+ years working experiences in Marketing analytics, CRM/ loyalty, business analytics field is preferable.
- Support Loyalty/CRM planning to acquire, retain, win back member for each Minor Food's brand.
- Customer focus, analytical thinking, have willingness to learn new things.
- Proven ability to translate complex data into actionable business recommendations.
- Excellent communication and presentation skills, with experience influencing cross-functional stakeholders.
- Strong proficiency in analytical tools (e.g., SQL, Python, R) and data visualization platforms (e.g., Tableau, Power BI, Looker).
- Experience with customer data platforms (CDP), CRM systems, or marketing automation tools is a plus.
- Demonstrates a strong Passion for Growth by actively seeking learning opportunities, embracing challenges, and driving both personal and organizational development.
- Good command in English.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
Experience:
5 years required
Skills:
Analytical Thinking, Project Management, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Skills:
Good Communication Skills, Financial Reporting, Financial Analysis, Data Analysis, Accounting
Job type:
Full-time
Salary:
negotiable
- BANGKOK GENERAL OFFICE.
- The Financial Analysis job family at Procter & Gamble offers a broad range of opportunities for growth and development as a business leader. Professionals in this field play a crucial role in providing decision-making guidance and leadership to the company, maximizing long-term profits, cash flow, and shareholder value through comprehensive financial analysis.
- As a Sales/Customer Team Finance professional at Band 1, you will contribute to fina ...
- Lead small scale projects and assist in financial analysis to evaluate Sales/Customer Team performance.
- Analyze sales data to identify trends and opportunities.
- Collaborate with cross-functional teams to ensure accurate financial reporting and analysis.
- Contribute to the preparation of financial reports, presentations, and forecasts.
- Support in evaluating sales strategies for profitability.
- Ensure compliance with financial policies, procedures, and regulatory requirements.
- Job Qualifications.
- Basic understanding of finance and accounting principles.
- Strong analytical skills with the ability to interpret financial data.
- Proficiency in Microsoft Excel for data analysis.
- Good communication skills to effectively collaborate with cross-functional teams.
- Detail-oriented with a focus on accuracy in financial analysis.
- Ability to learn new skills and adapt quickly to changing environments.
- Bachelor's degree in Finance, Accounting, or a related field.
- About us.
- We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.
- We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time.
- Job Number.
- R000142708.
- Job Segmentation.
- Entry Level.
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