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Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Handles initial inquiries.
• Supports and tracks local marketing activities and promotional events.
• Conducts sales activities through enrollment.
• Forms and manages groups.
• Follows up on unconverted inquiries and inactive customers.
• CUSTOMER RETENTION ACTIVITIES.
• Maintains positive customer relations and ensures customer satisfaction.
• Conducts customer orientations.
• Ensure optimal Language Center appearance.
• Encourages customer re-enrollments.
• Schedules lessons for customers and instructors.
• Schedules and conducts student consultations and counseling.
• OPERATIONS.
• Enters and manages customer information in the company system.
• Prepares invoices, collects customer payments and handles other accounting activities.
• Prepares reports and required documents.
• Manages material inventory.
• Maintains correspondence with customers.
• Bachelor's degree in any field.
• 0-2 years of working experience (Fresh Graduate are welcome).
• Good Command of English.
• Good command of Microsoft Office.
• Good Interpersonal Skills.
• Fringe Benefit.
• Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.

Skills:

English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Interested person may send your resume or via APPLY NOW or address below:

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

Experience:

3 years required

Skills:

Good Communication Skills, Service-Minded, English, Thai

Job type:

Full-time

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!.

Experience:

3 years required

Skills:

Sales, Good Communication Skills, Thai, English

Job type:

Full-time

• Identify and qualify potential new business opportunities.
• Understand the customers needs and provide the sales solutions for them as a sales consultants.
• Conduct cold calls and outreach to prospective clients.
• Develop and execute sales strategies to achieve sales goals.
• Prepare and deliver compelling sales presentations.
• Negotiate and close sales deals.
• Build and maintain strong relationships with decision-makers.
• Track and manage sales pipeline.
• Generate sales reports.
• Work in close collaboration with all internal cross-functional teams.
• Creating business proposal/ business model to propose to potential partners.
• Bachelor s degree in Business Administration, Business English English or related fields or related experience.
• Over 3 - 5 years experience in related fields are required.
• ERP and Customer Relationship Management (CRM) i.e., HubSpot.
• Solve to problem, can work with under high pressure.
• Good at Google Mobile Service (GMS) and G Suite.
• Intended to achieve the target, follow and track to complete the process.
• Good command of spoken and written English.
• Having experience in a hotel and mattress, and bedding or related fields are advantages is a plus.
• Only selected candidates will be contacted for further consideration.

Skills:

Accounting, Compliance, Finance, English

Job type:

Full-time

• Provide input to Accounting and General Ledger (GL) strategy including planning, accounting processes, services and budgets considering Group policy, internal and external accounting principles, regulations and compliance requirements.
• Organize and oversee preparation and reporting of monthly financial statements (balance sheet, P&L, VAT, accrual, provision, fixed Asset, LEAP, reporting etc.) and maintenance of the Chart of Accounts, Exchange rate, SLA allocation factor on behalf of DHL entities.
• Ensure support in reconciliation of all accounts and staying informed on changes in financial reporting requirements.
• Contribute to business growth from additional entities by supporting development of service range and promotions of Accounting / GL products and services.
• Manage the service relationship with specific business unit/ area for a range of GL accounting services.
• Ensure accurate, timely and relevant information on accounting matters is provided to executive team.
• Oversee coordination of internal and external auditing activities and issue resolution together with line finance and auditing organization.
• Manage relationships with external auditors.
• Lead the selection and management of external consultants and advisors.
• Conduct extensive analysis and resolve issues related to highly critical business topics and their treatment under accounting standards (e.g. IFRS).
• Etc.,.
• Bachelor's Degree or higher in Accounting, Finance or any related field.
• At least 8-10 years' experiences in Finance and Accounting from Freight Forwarding Industry.
• Service-minded, with good customer relationship skills.
• Fluent in English communication.
• Good MS Office skills (Words, Excel, PowerPoint).
• Able to work independently, conscientiously and under pressure.
• Strong Team Leader Skills.
• Welcome! Please submit your resume and concerned documents for interview consideration.