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Sales & Customer Service Specialist l Bangna Branch @ Lasalle's Avenue
atNihao International Education Co., Ltd.Nihao Academy | Bangna Branch Hiring @ Lasalle's Avenue
Position: Full-Time Sales & Customer Service Specialist
Nihao Academy is a premium international Chinese academy for children, primarily serving families from international schools in Bangkok.
We are looking for a warm, proactive, and customer-focused team member who enjoys working with families, building strong customer relationships, driving enrollment growth, and supporting students throughout their learning journey in a positive international environment.
This position is especially suitable for candidates with experience in hospitality, airlines, hotels, premium retail, sales, or high-end customer service who are looking for a stable daytime work environment, scheduled school breaks throughout the year, and strong earning potential based on performance.
Salary: THB 32,000-42,000 + Monthly Performance Bonus
Responsibilities:
- Drive enrollment growth by understanding families' needs and providing personalized, consultative recommendations on suitable Mandarin courses.
- Build strong, long-term relationships with families to support student retention and re-enrollment.
- Work closely with the branch team to deliver a high-quality customer experience and contribute to the branch's continued growth.
- Support daily branch operations and maintain a warm, professional, and welcoming environment for students and families.
Qualifications:
- Minimum 2 years of working experience. Experience in hospitality, hotels, airlines, premium retail, customer service, or sales is a strong advantage.
- Enjoy working with children and families, with a strong customer service mindset.
- Confident, proactive, and comfortable working toward enrollment and performance targets.
- Fluent in English (TOEIC 600+ required) for communicating with international school families and our international team.
- Bachelor's Degree and full working rights in Thailand.
Benefits & Work Schedule
- Stable Daytime Schedule | No Rotating or Overnight Shifts
- Generous Scheduled School Breaks:
- Songkran Holiday - 7 days
- August Break - 5 days
- Christmas Holiday - 10 days
- Attractive Monthly Performance Bonus
- THB 40,000 Long-Term Commitment Reward upon successful completion of a 2-year commitment
- Additional Annual Leave: 6 days after completing 1 year
- 5.5-Day Work Week (Tue-Sun): Tuesday half-day, Wednesday-Sunday full-day, with every Monday off
- Company outings, team dinners, and team activities
- Free Mandarin Training: Opportunity to learn Mandarin while working with us
Locations:
- Hiring | Bangna Branch: 2nd FL, Lasalle's Avenue | https://goo.gl/maps/CWJU2pXLKBZVyzUz7
- Thonglor Branch: 7th FL, Major Tower | https://goo.gl/maps/AWgqFcBaTKwvkobZ6
- Sathorn Branch: 2nd FL, MarketPlace Nanlingchee | https://goo.gl/maps/7Yf1yZsDfvzXpHkA6
- Krungthep-Kritha Branch: Nirvana Porch | https://maps.app.goo.gl/GqccprbdAJKQVPF98?g_st=il
Website: www.nihaoacademy.com
FB/IG: Nihao Academy
IG: allabout.nihao
Skills required
- SUN
- Mandarin (Fair)
- English (Excellent)
Experience required
- 2 years
Career level
- Middle Level
Salary
- 32,000 - 42,000 THB, Negotiable
Job function
- Sales
Job type
- Full-time
Company overview
Nihao Academy, operated by Nihao International Education Co., Ltd., is a Mandarin Chinese language school in Bangkok serving children from around 1.6 to 12 years old. The academy teaches more than 850 students from over 10 nationalities, many of ...
Why join us: Nihao Academy offers a role in a growing international education environment with training support and a multinational team.
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