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Experience:

1 year required

Skills:

English

Job type:

Full-time

• Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
• Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.

Skills:

English

Job type:

Full-time

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

Job type:

Full-time

• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
• Secure payment, verifying and adjusting billing as needed.
• Provide guests with room and hotel information, directions, amenities and local interests.
• Run daily reports, reviewing to see what needs to be communicated to the next shifts staff.
• Complete cashier and closing reports, counting the bank at the end of each shift securely.
• Accept and record wake-up calls, delivering to the right department.
• Communicate any emergency, lost item or theft to proper security staff and/or authorities.
• Keep contingency lists in case of emergency and communicate any necessary messages.

Skills:

Leadership Skill

Job type:

Full-time

• Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world - from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
• Equal Opportunities.
• Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
• We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
• Clearance Agent.
• Secondary education or equivalent.
• Experience: Two (2) years of work experience.

Experience:

2 years required

Skills:

Opera, Cloud Computing, English

Job type:

Full-time

• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• To develop a close and harmonious working relationship with all hotel departments.
• Conduct daily shift briefings/meeting's and pass on all information to team-members.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Job type:

Full-time

• Design, develop, and maintain dashboards for agent recruitment performance monitoring.
• Create automated reporting solutions related to New Recruits, Future Me, and EHP performance.
• Ensure data visualization effectively communicates key recruitment, Future Me, and EHP insights and trends.
• Develop recruitment pipeline tracking and funnel management from prospecting through licensing and activation.
• Analyze conversion rates at each recruitment stage and identify bottlenecks in the pipeline of New Recruits and EHP.
• Analyze regular cost and impact analysis for EHP pipeline.
• Provide deep-dive analysis of EHP performance and support strategic recommendations for revising EHP incentive scheme.
• Collaborate with Role and Responsibility team for regular pipeline health assessments and recruitment outlook reports - Support data for conducting deep-dive analysis on recruitment and Future Me campaigns, programs and incentive schemes.
• Track and report KPIs related to New Recruits, Future Me, and EHP against business targets.

Skills:

Mandarin, English

Job type:

Full-time

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a ...

Experience:

1 year required

Skills:

English

Job type:

Full-time

• To handle daily process and input of all customer orders and distribution accounts.
• Provide daily operational reports in a timely manner.
• To run stock reports to check for product availability.
• To prepare all related paperwork and necessary information such as delivery order, invoice, packing list, airway bills required for customer work orders, check all orders for special requests and post inventory records.
• To perform related ETMS functions such as entry for receiving, order allocation, shipping and inventory management.
• To coordinate shipping requests and contact trucking services, expediting any order as necessary.
• To contact shipping vendors and customers for cargo clearance in a timely manner.
• To contact with the warehouse office for cargo handling, cargo storage, cargo retrieval and keep updated on cargo movement schedule and ensure that the daily transactions done and completed in a timely manner.
• To perform invoicing and conduct billings, including associated back-up and documentation and ensure proper invoicing of accounts by verifying computer-generated invoices.
• To trace orders as required and notify customers of any activity concerning their order and update customers on the actual picking quantity.
• To keep updated all concerned parties regarding cargo movement, damage records, returned merchandise and handle them in an efficient manner.
• To perform all paperwork associated with orders and maintain the corresponding files.
• To maintain a current and accurate procedures manual that details the processing requirements for each account.
• To answer phone calls to handle relevant requests and complaints.
• To take up additional assignments as required to meet with the Company needs.
• Diploma or higher, at least 1 year experience in administrative work. Preferably base knowledge in inventory control or distribution operations.
• Good coordination skills and service mind.
• Good command of English.
• Computer literacy and very proficient in MS Excel and typing.
• Well-organized, accurate and result oriented.
• Display ability to work independently with minimal supervision.
• Expeditors offers excellent benefits.
• Paid Vacation, Holiday, Sick Leave.
• Group Medical, Life & Accident Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.

Skills:

Accounting, English

Job type:

Full-time

• To check consol settlement and close it in timely manner.
• To check and review with origin if negative profit has been found.
• To check rate and billing process regarding the customers' SOP before posting billing invoices.
• To bill customer regarding the quotation, awarded rate and agreements.
• To check, verify, review and prepare documents for billing placement.
• To fully inform customers for the freight calculation, place the billing and other aspects.
• To monitor and follow up payment regarding the Account Receivable Report from accounting team ensuring the payment will be completed as agreed credit term.
• To prepare the reserve cost report from the billings of our service providers.
• To check and review if our service providers place the billing timely and correctly bases on the contact agreements and quotations.
• To update all necessary event codes & information in a timely manner as per Operational Process Standard.
• To record and scan all necessary documents into E-Doc in timely manner.
• To answer general telephone inquiries with Expeditors' exceptional customer service manner.
• To take up additional tasks as required to meet the Department's needs.
• Bachelor Degree in any fields.
• At least one-year working experience in logistics field or accounting.
• Accounting Background is preferable.
• Good command of English and typing skill.
• Well versed in MS Office and Outlook programs.
• Expeditors offers excellent benefits.
• Paid Vacation, Holiday, Sick Leave.
• Group Medical, Life & Accident Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.

Skills:

Instrument, Python

Job type:

Full-time

• Nawamin Road, Thailand.
• Full-time.
• Workplace: on_site.
• Department: Technology.
• The AI Engineer builds production agents end-to-end on an AI-native retail decisioning platform - prompt design, tool definitions, multi-step workflows on the agent runtime (LangGraph, CrewAI, or chosen framework), evaluation harnesses (golden sets, regression gates, multi-step replay), human-in-the-loop gate integration, and per-agent cost optimisation. The role consumes platform-provided LLM and vector services; it does not rebuild that platform.
• Remote candidates outside of Thailand are welcome to apply.
• Build agents on the platform's agent runtime - prompt design, tool definitions, multi-step workflows, error handling - and ship them with eval harness, human-in-the-loop gate config, observability instrumentation, cost meter, and runbook.
• Co-design agent specs with Tech Lead Applications and Suite Product Owners; partner with ML Engineers on classical ML model integration into agents.
• Author golden sets per agent - domain-specific test cases capturing must-pass behaviours; build regression gates in CI so no agent ships without eval-pass.
• Implement multi-step conversation replay for agents with stateful interactions; use LLM-as-judge patterns where appropriate; instrument human feedback collection.
• Configure HITL gates per agent and per agent plan; implement gate-progression evidence collection (Shadow data, accuracy metrics, override frequency).
• Own per-agent cost meter - tokens, vector queries, model inference; report monthly; tune model routing and implement caching strategies where appropriate.
• Consume the enterprise LLM Gateway via standard SDK; partner with platform AI engineering on embedding model selection and retrieval relevance tuning.
• Mentor seed-programme engineers and contribute to the agent-engineering playbook.
• Bachelor's or Master's degree in Computer Science, AI / ML, or a related discipline.
• 5+ years software engineering with 2+ years shipping LLM-based or agentic systems to production.
• Production agent or multi-step LLM workflow experience - LangGraph, CrewAI, AutoGen, DSPy, or custom.
• Strong Python; comfortable with async, observability, testing.
• Hands-on with at least one major LLM provider (Azure OpenAI, Anthropic, Bedrock, Vertex).
• Eval-driven LLM development - golden sets, LLM-as-judge, regression gates, multi-step replay.
• HITL gate / agent governance - has shipped agents with explicit gates, not autonomous-by-default.
• Prompt injection / data leakage / PII handling - designs and tests defences.
• PreferredQualifications.
• Open-source contributions to agent frameworks (LangChain / LangGraph / DSPy).
• Multi-agent system at scale in production; retail / commerce / fintech agentic workflows (supplier onboarding, contract intelligence, comparable).
• Causal inference exposure (DoWhy / EconML); Thai-language NLP (PyThaiNLP, WangchanBERTa, SEA-LION, Typhoon).
• Vendor certifications such as Databricks Generative AI Engineer or Azure AI Engineer Associate.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/2CFFE27C25/apply).

Skills:

Thai

Job type:

Full-time

As the first point of contact for guests, the Guest Service Agent represents the InterContinental brand by creating memorable experiences and building positive relationships with guests while contributing to the overall success of the Front Office operation.

Skills:

Statistics

Job type:

Full-time

• Order, Quotation, and Complaint Management.
• Order Acceptance and Review: Recording customer orders, checking for completeness and accuracy, clarifying queries, and confirming orders.
• Quotation Process: Creating and sending quotations, following up, and adjusting as necessary.
• Complaint Handling: Receiving, documenting, and initial review of complaints. Initiating internal processes (e.g., to Quality Management or Logistics for returns) and communicating solutions to the customer until resolution.
• Written and Telephone Customer Support.
• Answering inquiries via email, phone regarding products, prices, availability, delivery times, and services.
• Coordination with Logistics and Supply Chain Planning.
• Delivery Management: Coordinating delivery dates, monitoring delivery status, and proactively communicating deviations or delays.
• Customs Clearance/Documentation: Preparing and checking relevant shipping documents, especially in an international context.
• Inventory and Demand Reconciliation: Exchanging information with Supply Chain Planning regarding product availability and ensuring supply chains.
• Other Related Tasks within Customer Service.
• Reporting: Creating internal reports on service levels, complaint statistics, order volumes and order book etc.
• Process Optimization: Actively participating in identifying and improving Customer Service processes.
• Training and Knowledge Transfer: Participating in product training and sharing best practices within the team.
• Think outside the box with us!.

Skills:

Leadership Skill

Job type:

Full-time

• Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world - from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
• Equal Opportunities.
• Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
• We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
• TH0281:Clearance Agent.
• Secondary education or equivalent Experience: Two (2) years work experience.

Skills:

Thai

Job type:

Full-time

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and fitness facilities, and other Anantara properties.
• Be aware that the customer's call is his/her first impression of the Anantara resort that you are responsible to be a successful one.
• Be prepared to provide our customers with the latest information about the resort.
• Follow telephone answering standards and make sure to keep a calm and clear voice tone.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

1 year required

Skills:

Power point, Leadership Skill, Russian, English

Job type:

Full-time

• Ensure information provided to guests is accurate and individualized.
• Monitor day-to-day operations to ensure call volumes are managed efficiently, administrative duties are completed, and productivity is maximized.
• Respond to enquiries about hotel products and services by telephone, email and other communication channels according to standard guidelines.
• Coordinate and communicate with all other departments to ensure smooth operations.
• Maintain complete knowledge of all hotel products, services, facilities, food & beverage offerings, and promotional activities to maximize revenue opportunities.
• Fluent in Russian and English.
• Bachelor's Degree in Hospitality Management, Hotel Management, Tourism, Business Administration or related field.
• Diploma in Hospitality Management may be considered with extensive relevant experience.
• Minimum 1 year of experience in a similar capacity or minimum 3 years of experience in Reservations, Front Office, Revenue Management or related areas within the hospitality industry.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Ability to work well in stressful & high-pressure situations.

Skills:

English

Job type:

Full-time

• Vocational diploma or degree in hospitality or F&B studies.
• Previous experience as a Guest Service Agent.
• Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies.
• Languages: fluent in the national language, English and a third language.
• Front Office / แผนกต้อนรับ.
• 1 อัตรา.
• อนุปริญญา/ปวส. ขึ้นไป.
• งานประจำ.
• ตามตกลง.
• [email protected].
• 08 ก.ค. 69.
• Attractive starting salary.
• Work hard 5 days, play harder 2 days.
• Every day gain exceptional experiences.
• Enjoy Accor privileges and benefits.
• Feel great working with an upscale resort.
• Housing and transportation are provided.
• Great opportunities for growth.
• Group life insurance & OPD.
• Provident fund.
• Recognition award - ด้วยแพ็คเกจเริ่มต้นที่น่าสนใจ.
• พักผ่อนเต็มที่สัปดาห์ละ 2 วัน.
• ค้นพบประสบการณ์การทำงานรูปแบบใหม่.
• เพลิดเพลินกับสิทธิประโยชน์ และสวัสดิการจาก Accor.
• เติมเต็มบรรยากาศการทำงาน ในรีสอร์ทระดับหรู.
• มีบ้านพักและรถรับส่งพนักงาน.
• โอกาสสำเร็จในสายอาชีพที่มั่นคงกว้างไกล.
• ประกันกลุ่มและค่ารักษาพยาบาลผู้ป่วยนอก.
• กองทุนสำรองเลี้ยงชีพ.
• รางวัลการบริการยอดเยี่ยม.
• วิธีการสมัคร.
• สมัครด้วยตนเองที่โรงแรมหรือส่งประวัติส่วนตัวมาที่อีเมล [email protected].

Skills:

Thai

Job type:

Full-time

• Anantara Mai Khao Phuket Villas.
• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
• Cluster Reservations Agent is responsible for managing room reservations for multiple properties, ensuring accurate booking administration, inventory control, and timely communication with guests, travel agents, and internal departments. This role supports revenue optimization by maximizing room occupancy, maintaining reservation accuracy, and delivering prompt, professional service.
• The position is essential to handle daily reservation inquiries, process booking modifications and cancellations, coordinate with Front Office and Revenue teams, and maintain guest satisfaction while ensuring operational efficiency across the cluster.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

Service-Minded, Enthusiastic, English

Job type:

Internship

• Welcome and greet guests in a warm, friendly, and professional manner.
• Assist with check-in and check-out procedures.
• Provide information about hotel facilities, services, room types, and operating hours.
• Handle guest requests, inquiries, and basic complaints professionally.
• Assist guests with transportation, restaurant recommendations, local attractions, and other hotel services.
• Communicate with guests in English to provide effective and personalized service.
• Answer telephone calls, emails, and guest inquiries when required.
• Coordinate with other hotel departments, such as Housekeeping, F&B, Engineering, and Concierge, to fulfill guest requests.
• Assist with luggage and other Front Office services when required.
• Maintain accurate guest information and assist with basic Front Office administrative tasks.
• Follow hotel standards, policies, and procedures at all times.
• Maintain a professional appearance and demonstrate excellent hospitality etiquette.
• Perform other duties as assigned by the Front Office Supervisor or management.
• Currently studying in Hospitality Management, Hotel Management, Tourism, or a related field.
• Good command of spoken and written English.
• Russin speaking woukd be advantage.
• Friendly, outgoing, and service-oriented personality.
• Good communication and interpersonal skills.
• Willing to learn and work as part of a multicultural team.
• Able to work under pressure and handle multiple tasks.
• Good problem-solving and customer-service skills.
• Professional appearance and positive attitude.
• Basic computer skills.
• Able to work flexible shifts, including weekends and public holidays if required.

Job type:

Full-time

• Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
• Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
• Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
• Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
• Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
• Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.

Experience:

1 year required

Skills:

Energetic, English

Job type:

Full-time

• Performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel's standards.
• Handle guests requests promptly, report complaints and irregularities comments tactfully and efficiently. If found challenges refer to the immediate supervisor.
• Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations.
• Abide by principles of guest privacy and personal data protection.
• Review arrival and departure lists to prepare relates documents such as welcome letter, registration card, folio, etc. for smooth flow of arrival and departure experience.
• Review and prepare all necessaries for welcome and farewell of all VIPs level.
• Present warm welcome and provide fond farewell with hotel's service sense and culture.
• Provide prompt, courteous and personalized service to all guests.
• Ensure all VIPs level and members consistently receive all benefits, special recognition and service.
• Liaise closely with other relevant departments to ensure that guest's requests and needs are met.
• Escorting guest to room presenting information about various hotel facilities and services to guests, practice tactful up-selling of hotel products and facilities.
• Update and maintain repeat guest profile and preference history system.
• Be vigilant in regard to in-house credit matters and act upon any discrepancies.
• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.
• Maintain proper records and reports according to departmental standards.
• Alert Security or Duty Manager of any treats to hotels' safety and security concern.
• Other.
• Ensure yourself is up to date with all facts of the hotel product, including room types details, room rates, all hotel features and facilities, loyalty program and knowledge local information and journey route.
• Well versed and be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Report for duty on time and maintain grooming standard plus high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management.
• Establish and maintain effective employee working relationships.
• Main Complexity/Critical issues in the Job.
• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. Implement the personalized services experience to every encountered with guests.
• Knowledge and Experience.
• Diploma in Tourism / Hospitality Management.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages will be an advantage.
• Minimum 1 year of experience in a similar capacity is primary preferred.
• Freshly new graduated also welcome, Training will be provided.
• Fully vaccinated for SHA+.
• Competencies.
• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Must be well-presented and professionally groomed at all times.
• Adaptivity ability and open minded for any challenges and opportunities.
• Well handling the pressure situation and remain clam to oversee the situation.