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Experience:

2 years required

Skills:

Research

Job type:

Full-time

• Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools.
• Make joint sales calls together with Sales staff, to sell the benefits of DHL's ESS tools to customers.
• Help customers during initial ESS products deployment and hand-hold customers through the implementation process for the ESS products to ensure adequate comprehension and proper usage of the tools.
• Assist and guide customers in the setting up of the ESS tools and customised management reports.
• Review daily data return from customers to ensure that the customers are transmitting data on their shipments so as to ensure accurate and timely data flow to pre-empt the problem of unbilled shipments.
• Assist customers in trouble shooting queries and problems on the ESS tools.
• Arrange ESS demonstrations for customers who are potential ESS users, including ESS management reports and demonstrations to managers.
• Confidently address all queries and concerns that customers may have on DHL's eCom tools, emphasising their advantages which are matched to customers needs for automated tools in the evolving marketplace.
• Visit ESS customers on a regular basis to gauge satisfaction with the ESS products, to ascertain any need for extra training and collect suggestions for improvements.
• Keep existing ESS customers informed of all new ESS versions and new features which will enhance their usage and convenience.
• Maintain good working relationship with sales, marketing and within customer service departments to encourage customer's adoption of ESS tools.
• Train all the users of the ESS, mainly customers' clerical staff as well as the relevant Account Managers, Account Executives and Sales Service Representatives who will be utilising the ESS tools.
• Co-ordinate with DHL departments which will be affected by the ESS tools.
• Research fully all potential ESS customers, analyse their special needs, if any, and work with Sales and Marketing teams to recommend appropriate ESS tools to targeted customers to raise ESS utilisation.
• Collect any new requirement from the ESS customers for future development.
• Plan and manage ESS tools deployment to ensure achievement of deployment targets.
• Bachelor Degree or Higher in Information Technology or related field.
• 2 years experience in IT customer support, preferably with experience in DHL ESS tools.
• Presentation skills and Communication skills.
• Analytical, organizational and motivational skills.

Experience:

3 years required

Skills:

Thai, English

Job type:

Full-time

• Managing project scope, schedule, budget, quality, risks, issues, and stakeholders.
• Coordinating and collaborating with internal and external teams, including designers, foreman,technicians and customers.
• Providing technical guidance and support to project team members and clients.
• Identifying and pursuing new business opportunities and expanding existing client relationships.
• Monitoring all parties to meet project objectives.
• Prepare the BOQ and control the budget.
• Create weekly monthly report to update all parties.
• At least a Bachelor's degree in Engineering or related fields.
• Experience: At least 3-5 years of experience.
• Good command of English.
• Good leadership skill and able to work under pressure.

Experience:

No experience required

Skills:

Quality Assurance, Statistical Analysis

Job type:

Full-time

• Consumer & Customer Focus: Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers..
• Bias for Action: By providing consistent and near real time information, decisions can be taken quickly which leverage our resources..
• Building Talent & Teams: Our vision is to move to semi-autonomous teams and we require process engineer s with a passion for achieving results through great teamwork, a ...
• Accountability & Responsibility: Taking responsibility for building your team s performance and sharing your best interventions to help support other lines in their improvements..
• Growth Mindset: By building world class factories we will become more competitive in the market place and set the standards to which others aspire..
• WCM: Apply the full set of WCM methods and tools to identify root causes, define countermeasures and validate their effectiveness; mastery of AM, PM, Q and FI tools and processes. Establish standards to support line operators sustain new basic conditions..
• Process and Organisational Design: Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable)..
• Analytical capability: Collect and analyse complex data to penetrate problems phenomena and understand root causes..
• WHAT YOU WILL NEED TO SUCCEED.
• Experiences & Qualifications.
• ESSENTIAL: There are 2 routes available for this role:
• Direct Entry role for postgraduate s engineers. Must demonstrate a flair for improvement engineering and coaching..
• Developmental role for technicians and First Line Managers (formally Supervisors). Must demonstrate a strong technical knowledge across all the site s processes and lines. Must possess strong engineering leadership credentials..
• PREFERRED / DESIRABLE:
• Experience in statistics and process control tools..
• Experience in AM, PM, Quality and FI tools and processes.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Skills:

Procurement

Job type:

Full-time

• Master's degree, Professional Engineering (PE) degree, or equivalent practical experience.
• 10 years of experience in bidding, designing, operating, and commissioning of mechanical systems.
• Experience with mission-critical facility mechanical infrastructure systems.
• Preferred qualifications:
• Knowledge of electrical and control systems.
• Knowledge of mechanical systems commissioning.
• Our thirst for technology is a part of everything we do. The Data Center Engineering team takes the physical design of our data centers into the future. Our lab mirrors a research and development department - cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you take on complex topics like how we use power or how to run state-of-the-art, environmentally-friendly facilities. You're a visionary who optimizes for efficiencies and never stops seeking improvements - even small changes that can make a huge impact. You generate ideas, communicate recommendations to senior-level executives and drive implementation alongside facilities technicians.
• With your technical expertise, you ensure compliance with codes and standards, develop infrastructure improvements and serve as an expert in your specialty (e.g., cooling, electrical).
• As a Data Center Mechanical Engineer, you will be involved in program-level engineering projects and the modification of existing infrastructures. You'll provide and prepare all types of documents including engineering reports, design docs, Total Cost of Ownership (TCO) analysis, drawing markup, budget, schedule, and more. You will ensure our facilities built execution meets project-specific goals on safety, quality, schedule, and cost. You will provide guidance and leadership to all stakeholders involved in the project on mechanical discipline related issues.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• Collaborate with the core team to understand, develop, and update data center mechanical designs, starting from basis of design (BOD) to issue for constructions (IFC) documents, for data center project build-outs and major infrastructure upgrades to all levels of testing and commissioning works.
• Manage mechanical engineering issues during concept design, BOD, detailed design, and IFC, and support procurement in SOW preparation and bidding technical clarification.
• Be accountable for key mechanical equipment manufacturing monitoring, delivery, and installation on site. Identify and resolve issues raised by the cross-functional teams.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations.
• Develop next-generation mechanical system products to meet company long-term strategies.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

Procurement

Job type:

Full-time

• Master's degree or equivalent practical experience.
• 10 years of experience in bidding, designing, operating, and commissioning of electrical systems.
• Experience with mission critical facility's electrical infrastructure systems.
• Preferred qualifications:
• Demonstrated knowledge of electrical systems commissioning.
• Demonstrated knowledge of mechanical and control systems.
• Ability to travel internationally up to 25% of the time.
• Our thirst for technology is a part of everything we do. The Data Center Engineering team takes the physical design of our data centers into the future. Our lab mirrors a research and development department - cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you take on complex topics like how we use power or how to run state-of-the-art, environmentally-friendly facilities. You're a visionary who optimizes for efficiencies and never stops seeking improvements - even small changes that can make a huge impact. You generate ideas, communicate recommendations to senior-level executives and drive implementation alongside facilities technicians.
• With your technical expertise, you ensure compliance with codes and standards, develop infrastructure improvements and serve as an expert in your specialty (e.g., cooling, electrical).
• As a Data Center Electrical Engineer, you will be involved in program level engineering projects and the modification of existing infrastructures. You'll provide and prepare all types of documents including engineering reports, design docs, TCO analysis, drawing markup, budget, schedule, and more.
• In this role, you will also take project execution level responsibility in ensuring our facilities build execution meets project specific targets on safety, quality, schedule, and cost. You will provide guidance and leadership to all stakeholders involved in the project (e.g., AE, GC, S/C on mechanical discipline related issue to the resolutions).
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• Collaborate with the core team to understand, develop and update the data center mechanical designs, starting from Basis of Design (BOD) to Issue for Constructions (IFC) documents, for data center project build-outs and major infrastructure upgrades to all levels of testing and commissioning works.
• Manage mechanical (power supply, monitoring, and control), support procurement in SOW preparation, bid technical clarification, be accountable for key mechanical equipment manufacturing monitoring, and deliver and install on site. Identify and resolve issues raised by the cross-functional teams.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations.
• Provide and prepare documents including: statement of work, engineering reports, design documents, total cost of ownership analysis, drawing markup, budget, schedule, commissioning documents.
• Develop next generation mechanical system products to meet company long-term strategies.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.