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Experience:

3 years required

Skills:

Business Development, Purchasing, Excel

Job type:

Full-time

• Department: Marketing.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Analyze demographic (age, gender, income, fan behavior) and geographic (city, region, venue proximity data for market prioritization.
• Identify market-specific opportunities for fan engagement, pricing strategies, and upselling.
• Collaborate with internal teams and external partners to optimize ticket selling based on data insights.
• Build geo-targeting strategies to support regional advertising, fan outreach, and localized content.
• Identify high-conversion markets and underperforming locations to support real-time marketing pivots.
• Integrate data from ticketing, fan clubs, social platforms, and CRM systems and etc.
• Produce dashboards and reports that clearly visualize fan density, market saturation, and sales velocity.
• Provide marketing recommendations based on regional fan demand, population trends, and historical event data.
• Use data to support pricing decisions, tiered offerings, and upsell strategies based on local purchasing behavior.
• Monitor competitor activity in key geographic markets to anticipate ticketing trends and adjust tactics.
• Track fan sentiment and conversations via social listening tools to measure impact and identify demand.
• Bachelor s degree in Marketing, Business, Data Analytics, or Music Business.
• 3+ years of experience in marketing analytics, with a strong focus on demographic and geographic data.
• Proficient in Excel and visualization.
• Hands-on experience with analytics from ticketing, ad platforms, CRM databases or marketing based.
• Experiences with collecting data by survey or etc.
• Familiarity with audience segmentation, market scoring, and radius-based targeting strategies.
• Strong understanding and passionate for the concert or festivals.
• Able to travel intensively.
• Ability to turn complex datasets into easy-to-understand, actionable insights.
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Skills:

Outgoing Personality, Mandarin, English

Job type:

Full-time

• Developing the relationship with both tenant and landlord for an after-sales service.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned property management duties daily such as; assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superi ...
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• Bachelor degree in any discipline, preferred in Business, Marketing, or a related field.
• Proven experience in tele sales, customer service, or a similar role.
• Dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken Mandarin, English and Thai skills.
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on do-er , with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate.
• Apply.
• Email: [email protected].
• Subject: Lease Renewal Application - [Your Name].
• Why are you a good fit for this role?.
• What are your salary expectations?.
• When can you start working?.

Experience:

2 years required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Collaborate with the sales team to understand client needs and craft tailored solution proposals featuring Larksuite, Alfreddesk, and related platforms..
• Deliver compelling product demonstrations and technical presentations to showcase platform capabilities and business impact..
• Design high-level solution architectures, workflows, and use-case mappings aligned with customer pain points across omnichannel platforms (e.g. LINE OA, Facebook, IG, etc.)..
• Assist in responding to RFPs/RFIs and preparing solution documentation, pricing scoping, and implementation estimates..
• Bridge communication between business stakeholders and technical teams during the sales cycle to ensure smooth handover for implementation..
• Client Consultation & Enablement.
• Work closely with clients to understand business pain points and map them to CX workflows..
• Design SLA-driven ticketing, automation, and reporting systems that improve team efficiency..
• Conduct hands-on training sessions for customer service agents, admins, and stakeholders..
• Project Management & Cross-team Coordination.
• Support Project Managers in client communication, requirement gathering, and documentation..
• Serve as a liaison between Sales, Development, and Customer Support teams..
• Assist in coordinating solution partnerships and third-party integrations..
• Post-Implementation & Success Tracking.
• Provide post-go-live support and troubleshooting via Zendesk, Freshdesk, or native Alfreddesk tools..
• Track usage analytics and suggest continuous improvements..
• Develop user manuals and knowledge base articles for internal and external use..
• Must-Haves.
• 2-4 years of experience in CX or SaaS solution consulting..
• Hands-on experience with CX platforms like Zendesk, Freshworks, or similar..
• Strong project coordination, documentation, and user training skills..
• Good understanding of collaboration platforms and CX systems (ticketing, automation, bot flows)..
• Excellent Thai communication skills, with intermediate English proficiency..
• Bonus Skills.
• Prior experience implementing Larksuite and/or Alfreddesk..
• Familiarity with ERP, billing workflows, or CRM integrations..
• Certifications in Freshworks, Zendesk, or similar cloud platforms..
• Work Style.
• Location: Hybrid (Bangkok-based).
• Employment Type: Full-Time.
• Ready to Empower CX Transformation?
• Join a purpose-driven, people-first team reshaping the digital workplace.
• Apply now or learn more at: [email protected].

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Experience:

5 years required

Skills:

Contracts, Multitasking, Microsoft Office, English

Job type:

Full-time

• Act as a primary point of contact for Workplace Services for both internal and external stakeholders; monitor and manage communication channels with employees.
• Maintain and monitor project plans, schedules, work hours, budgets, and expenditures. Ensure timely and accurate reporting to keep stakeholders and employees informed.
• Supervise workplace services, including continuous monitoring of office facilities and employee experience. Coordinate with suppliers to ensure effective service delivery and address operational priorities as needed.
• Validate maintenance and repair work performed by technicians, vendors, and contractors. Ensure supplier deliverables meet Agoda's standards, service level agreements (SLAs), and contractual obligations.
• Administer budgets for workplace services and operations: create purchase orders, compile quotations, prepare recommendations and business cases for internal approvals, and follow up on payments and contracts.
• Maintain and develop strong relationships with vendors, building management, and landlords.
• Coordinate inventory management of office equipment and consumables; ensure accurate reporting and forecasting to avoid stock disruptions.
• Provide excellent facilities support to employees. Coordinate and handle requests and feedback with prompt response and follow-up. Manage expectations and understand escalation routes.
• Manage the ticketing system for facility and maintenance requests, as well as employee support for workplace-related matters.
• Assist the team in implementing and executing training programs to ensure the highest quality operations and services through consistency and efficiency.
• Continuously strive to improve efficiency and quality of work processes and duties; utilize and develop new metrics, and create effective service procedures, policies, protocols, and standards.
• 3-5 years of working experience in facility & maintenance, administration, project coordinator or related fields.
• Understanding of facility management, office management, general management, property, and business administration or equivalent.
• Understanding of customer service, being service-oriented and detailed-oriented.
• Excellent verbal and written communication skills in English.
• Able to communicate effectively with different stakeholders across different levels.
• Professional appearance and manner with strong interpersonal skills.
• Strong administrative, organizational, time management, planning, and problem-solving skills.
• Productive with can-do attitude, highly adaptive & flexible, and willing to learn & explore.
• Positive disposition, team player, multitasking abilities to get stuff done at a high quality in timely fashion.
• Ability to handle multiple priorities and deal with ambiguity.
• Proficiency in Microsoft Office programs.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.