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Experience:
No experience required
Job type:
Full-time
Salary:
฿75,000 - ฿80,000
- Location: ZTE Office, Empire Tower.
- Level: Senior - Expert.
- Key Performance Indicators:
- Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
- Design the Commercial and Technical solutions based on customers needs.
- Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
- Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
- Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
- Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
- Create customer technical documentation and presentations that define the solution, develop sales documentation.
- Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
- Work closely with the sales team as well as other business partners in articulating solutions to customer.
- Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
- Lead customer facing presentations, solution envisioning, and proof of concepts.
- Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
- Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
- Promote the products and soulution at industry events, customer events and other venues.
- Education: University degree Master in computer science, telecommunications, economics or related fields.
- Professional knowledge, skills, know-how in the field & experience in the field:
- More than 5 years experience in field of activity.
- Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
- Practical experience in cloud adoption and cloud transformation.
- Ability to conduct live cloud product demonstration for customers.
- Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
- Experience with telco applications and their requirements for cloud migration preferred.
- Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
- Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
- Experience in coordinating and managing in cross functional and international teams.
- Ability to manage stakeholders across hierarchies and communicate with the executive positions.
17 days ago
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Senior Customer Service Executive - General Job Description and duties.
Overview:A Senior Customer Service Executive is responsible for providing excellent customer service and support to customers. They are the face of the company and must be able to handle customer inquiries, complaints, and feedback in a professional and timely manner. They must be able to build relationships with customers and ensure that their needs are met.
Common Responsibilities:
Respond to customer inquiries:
Senior Customer Service Executives must be able to respond to customer inquiries in a timely and professional manner.
Handle customer complaints:
Senior Customer Service Executives must be able to handle customer complaints in a professional and courteous manner.
Provide customer support:
Senior Customer Service Executives must be able to provide customer support and assistance in a timely and efficient manner.
Build relationships with customers:
Senior Customer Service Executives must be able to build relationships with customers and ensure that their needs are met.
Monitor customer feedback:
Senior Customer Service Executives must be able to monitor customer feedback and use it to improve customer service.
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