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Experience:

7 years required

Skills:

Teamwork

Job type:

Full-time

• Deploy the continuous improvement (CI) goals and strategies by applying the Improvement principles, systems, methods and tools for the operation and support functions in the organization.
• Contribute to the yearly CI activities execution plan and ensure that project goals are met.
• Work closely with key business stakeholders to build a CI environment to support a change management program.
• Participate in and/or lead the management gemba ( go and see ) activities.
• Participate in and/or co-lead the site/function CI Committee.
• Facilitate the adoption and measurement of the Systematic CI Framework Standards.
• Facilitate lean and process improvement based CI workshops to drive ideas and solutions.
• Facilitate improvement opportunities external to the site/function (as required). This may involve the delivery or training and/or kaizen facilitation at external organizations outside Celestica + other sites in the Celestica network that need help + global support functions within Celestica.
• Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution.
• Work closely with all area owners to create a culture of continuous improvement.
• Drive new ideas and improvement solutions with all area owners and share good practices between customers, departments, sites and functions.
• Champion the Reward and Recognition programs to motivate all employees.
• Lead large projects that involve solving complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors to reduce/eliminate variation and/or waste.
• Support value stream improvements and/or transformation efforts. Provide subject matter expertise on an as needed basis. Provide training for CI for Employees and CI for Leadership certifications and Lean Green Belt and Six Sigma Green Belt certifications, if applicable.
• Work to achieve Lean Black Belt and Six Sigma Black Belt certifications.
• Knowledge/Skills/Competencies.
• Proven competency to deliver training, facilitate kaizen events and drive business results through application of CI methods.
• Hands-on experience in delivering multiple kaizen types.
• Experience in key facets of complex manufacturing environments, operations and high performance work, such as Lean Manufacturing leadership.
• Project & Change management experience.
• Time management.
• Proven ability to work effectively at all levels of the organization.
• Leadership experience within a matrix organization.
• Collaboration.
• Communication.
• Planning.
• Problem solving.
• Results oriented.
• Leadership.
• Teamwork.
• Initiative.
• Flexibility.
• Physical Demands.
• Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations. Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
• Occasional overnight travel is required.
• Typical Experience.
• 5 to 7 years of relevant experience.
• CI experience in manufacturing and office environments.
• Typical Education.
• Bachelor Degree or consideration of an equivalent combination of education and experience.
• Specialized Knowledge / Skills.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

7 years required

Skills:

Problem Solving, Teamwork

Job type:

Full-time

• Deploy the continuous improvement (CI) goals and strategies by applying the Improvement principles, systems, methods and tools for the operation and support functions in the organization.
• Manage activities for CI and performance enhancement in site/function.
• Contribute to the yearly CI activities execution plan and ensure that project goals are met.
• Work closely with key business stakeholders to build a CI environment to support a change management program.
• Participate in and/or lead the management gemba ( go and see ) activities.
• Participate in and/or co-lead the site/function CI Committee.
• Facilitate the adoption and measurement of the Systematic CI Framework Standards.
• Facilitate lean and process improvement based CI workshops to drive ideas and solutions.
• Facilitate improvement opportunities external to the site/function (as required). This may involve the delivery or training and/or kaizen facilitation at external organizations outside Celestica + other sites in the Celestica network that need help + global support functions within Celestica.
• Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution.
• Work closely with all area owners to create a culture of continuous improvement.
• Drive new ideas and improvement solutions with all area owners and share good practices between customers, departments, sites and functions.
• Champion the Reward and Recognition programs to motivate all employees.
• Support value stream improvements and/or transformation efforts. Provide subject matter expertise on an as needed basis. Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications.
• Work to achieve Lean Black Belt and Six Sigma Black Belt certifications.
• Knowledge/Skills/Competencies.
• Proven competency to deliver training, facilitate kaizen events and drive business results through application of CI methods.
• Hands-on experience in delivering multiple kaizen types.
• Experience in key facets of complex manufacturing environments, operations and high performance work, such as Lean Manufacturing leadership.
• Project & Change management experience.
• Time management.
• Proven ability to work effectively at all levels of the organization.
• Leadership experience within a matrix organization.
• Collaboration.
• Communication.
• Planning.
• Problem solving.
• Results oriented.
• Leadership.
• Teamwork.
• Initiative.
• Flexibility.
• Physical Demands.
• Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations. Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
• Occasional overnight travel is required.
• Typical Experience.
• 5 to 7 years of relevant experience
• CI experience in manufacturing and office environments
• Management and/or leadership experience.
• Typical Education.
• Bachelor Degree in related field, or consideration of an equivalent combination of education and experience.
• Specialized Knowledge / Skills.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Partner with the Finance Collection and Chargeback teams to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
• Engage as a finance, collection and chargeback specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
• Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
• Address and reduce operational issues, continuously improving finance systems and processes, especially within Collection and Chargeback operations.
• Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
• Facilitate communication to resolve software/tech problems and contribute to the setup and maintenance of financial systems.
• Expand Your Knowledge: Deepen your understanding of Collection and Chargeback within the travel domain.
• Over 8 years in finance systems and operations, with a focus on the collection and chargeback domain in the tech and e-commerce sectors.
• A track record as a techno functional expert in collection and chargeback systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to sway decisions.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Have decent understanding of risk and controls related to collection and chargeback process.
• Familiar with the top KPIs for collection and chargeback domains touching on finance systems as well as finance business side.
• Excellent stakeholder management with exceptional presentation skills.
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in products like Wallets, Payment gateways etc.
• Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tool.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job type:

Full-time

• Date: 10 Apr 2025 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• EXPERIENCE.
• The Endpoint Solution Specialist is a pivotal member of our IT team responsible for the design, implementation, and maintenance of endpoint solutions, ensuring the reliability, security, and optimal performance of endpoint devices across our organization. This role involves staying at the forefront of technology trends and best practices to deliver state-of-the-art endpoint solutions that meet the evolving needs of o ...
• EDUCATION.
• Bachelor's degree in a relevant field; certifications in endpoint management and security are advantageous.
• Proven experience in endpoint solution design, implementation, and support for both Windows and Mac environments, utilizing desktop management tools.
• Strong technical knowledge of endpoint hardware and software, security protocols, and best practices on both Windows and Mac platforms, with proficiency in desktop management tools.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal abilities.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Project management skills for executing endpoint-related initiatives.
• The Endpoint Solution Specialist role is integral to ensuring the reliability, security, and performance of endpoint devices within our organization, encompassing both Windows and Mac environments. This position requires a blend of technical expertise, security awareness, and a commitment to delivering superior endpoint solutions to support our business operations effectively on both platforms.
• ROLE & RESPONSIBILITY.
• Software Rollout and Patch Management: Plan and execute mass software rollouts, updates, and patches to ensure all endpoint devices are up-to-date with the latest applications and security fixes for both Windows and Mac platforms, using desktop management tools.
• Endpoint Performance Optimization: Monitor and optimize endpoint device performance on both Windows and Mac systems, identifying and addressing bottlenecks and performance issues with the assistance of desktop management tools.
• Vendor Management: Engage with technology vendors and suppliers to evaluate and select endpoint solutions for Windows and Mac environments, negotiate contracts, and manage vendor relationships effectively, including assessing the compatibility of desktop management tools.
• Technical Escalation Support: Provide technical escalation support to the IT Support team, assisting in resolving complex endpoint-related issues and guiding junior team members when needed.
• Documentation and Training: Maintain comprehensive documentation of endpoint configurations and procedures for both Windows and Mac systems, including the utilization of desktop management tools. Develop and deliver training programs for end-users on both platforms to maximize productivity and minimize disruptions.
• Endpoint Inventory Management: Oversee endpoint inventory, ensuring accurate records of hardware and software assets for both Windows and Mac systems, aided by desktop management tools. Manage hardware procurement and disposal processes.
• Continuous Improvement: Stay updated on industry trends and emerging technologies related to endpoint solutions on both Windows and Mac platforms, leveraging desktop management tools. Propose and implement enhancements to improve the reliability and efficiency of endpoint management for both environments.
• ROLE & RESPONSIBILITY.
• Endpoint Solution Design: Collaborate with stakeholders to design and architect endpoint solutions for various devices, including PCs (both Windows and Mac), notebooks, mobile devices, tablets, and printers, ensuring they align with business requirements and security standards.
• Endpoint Security: Implement robust security measures to safeguard endpoint devices against cyber threats, including malware, ransomware, and data breaches, on both Windows and Mac platforms. Regularly update and patch endpoint security software.
• Endpoint Configuration Management: Develop and maintain standardized configurations for endpoint devices across both Windows and Mac environments, ensuring consistency and compliance with organizational policies, leveraging desktop management tools.
• End-User Support: Provide technical support to end-users for endpoint-related issues on both Windows and Mac systems, troubleshoot hardware and software problems, and facilitate quick resolution.

Experience:

2 years required

Skills:

Atlas, Tableau, Salesforce, English

Job type:

Full-time

• Integration platform specialists monitoring and ensuring the completion of the technical and commercial onboarding leading to a Ready to sale status.
• End-to-End technical and operational ownership of the onboarding process for selected strategic connectivity partner accounts, including global hotel chain brands.
• Assist hotels and chains in the ARI mapping process to reduce timescales, via channel manager or connectivity incl. SynXis, including sharing extranet credentials and contract code details necessary for mapping.
• Promote and maximize central framework agreements: persuade hotel decision-makers to adopt and optimize the rate plans and commercial terms negotiated by the central framework team. Effectively communicate the benefits of various rate plans, including yieldable and higher commission rate options, to maximize hotel exposure and sales potential.
• Responsible for the content completion and accuracy needed for correct client mapping: room names, PMS codes, images, description,.
• Commercial onboarding: Monitoring initial performance to ensure correct set-up and payment facilities.
• Offboarding to respective commercial team with a detailed handover plan, including commercial agreement and expectation, contact person, potential challenges (design handover plan).
• Time Allocation (expected, subject to periodicity): Assisting hotels in completing the ready to sale journey: rate plan creations, ARI update, integration: 35%.
• Commercial onboarding to First 10 confirmed bookings: 25%.
• Offboarding to frontline sourcing: 20%.
• Provide support to hotels during their early life stage for commercial, operational, financial queries: 20%.
• How we Measure Success: Days between new hotel request and first-booking status.
• Hotel NPS score on start of working with us .
• Implementation success.
• Producing hotels.
• New hotel sales.
• Requirements & Skills: Education: University degree (Tourism will be desirable).
• Languages: Native or bilingual level of the local language, very advanced level of Chinese and English.
• Experience: 2-4 years of experience.
• Knowledge: MS Office: advanced level.
• Atlas: Expert level.
• Tableau: Basic user level.
• Salesforce or any other CRM: Basic user level.
• Great opportunity to excel at any of the above tools through training and practice. Soft Skills: Organizational Skills, Customer focused, Attention to detail, Teamwork, Negotiation & Influencing, Continuous improvement, Analytical view, Initiative. You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work within an innovative, engaging, and multicultural environment where people is first. Having the opportunity to build strong and lasting business relationships and friendships from around the world. And with options for developing your career locally or within one of our beautiful working locations across the globe.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful.
• working locations across the globe.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Skills:

Contracts, Internal Audit, Sales, English

Job type:

Full-time

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.