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Skills:

Salesforce, Teamwork

Job type:

Full-time

• Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
• Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
• Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
• Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
• Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
• Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
• Conduct quality reviews of our implementation to ensure they meet our high standards.
• Lead end-to-end pre-sales project delivery activities.
• Provide leadership and support for delivery teams and across SEA region.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects,.
• Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
• 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions.
• Strong relationship building and communications skills.
• Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager).
• Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
• Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
• Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
• Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111957In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

8 years required

Skills:

Business Development, Accounting, Finance, English

Job type:

Full-time

• Develop and implement specific business development strategies to drive awareness, lead generation and opportunity identification.
• Establish contact with identified target companies and monitoring progress.
• Create strategic and tactical account plans to uncover and close business opportunities across our multiple offerings on identified priority accounts.
• Facilitate the workshops/ discussions relating the management of Multidisciplinary Professional Services.
• Qualifications:Bachelor's Degree in Chinese, Business Administration, Accounting, Finance, Legal and related field.
• Over 8 years of working experience in professional services, business development, Chinese clients support, relationship manager and other related field.
• Working experience in professional firm with accounting knowledge/background would be a strong advantage.
• Fluent communication in English and Mandarin is essential and proficiency in Thai would be a strong advantage and proficiency in Thai would be a strong advantage.
• Working experience in Chinese company with 100 employees or above is preferred.
• Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
• Detail-oriented and well-organized.
• Good interpersonal and multitasking skills.
• Service minded and proactive.
• Can-do attitude and able to work independently with minimal supervision.
• Demonstrates confidence and clarity in public speaking.
• Possesses strong business acumen.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109282In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Skills:

Compliance, Finance

Job type:

Full-time

• Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Presents new and additional offerings to clients.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
• Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
• Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
• Adheres to Finance standards and procedures to reduce costs and report associated risk.
• To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Academic qualifications and certifications: Relevant High School Diploma or Certification.
• Required experience: Solid experience in a similar role in a similar environment.
• Solid sales and client engagement experience.
• Solid experience negotiating with clients and vendor.
• Solid experience analyzing commercial information.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Social media

Job type:

Full-time

• As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events,.
• You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry.
• Showcase the Tiffany Touch.
• Grow and develop the High Jewelry business in Singapore by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals,.
• Develop and prospect clients by assessing market opportunities by networking and attending internal or external events,.
• Be a High Jewelry Ambassador by representing Singapore in regional or global High Jewelry events or meetings.
• Celebrating Success at Tiffany.
• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany.
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
• The Tiffany Experience.
• Our HR team will connect with you to get to know you better and to share the Maison s values and culture.
• Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
• For the final round, you will meet with our President who will share on a broader perspective, focusing on company s goals and your potential impact on the company s strategic objectives.

Experience:

5 years required

Skills:

Branding, Research, Biddable Media

Job type:

Full-time

• Plan, setup, optimize, and report performance & branding campaigns.
• Proactively analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to provide optimization suggestions & improve our advertising offerings.
• Build and grow client relationship via daily interaction, weekly review and quarterly strategy planning, and use the opportunity to build trust, educate & influence advertisers.
• Provide consultation, strategy, and media plans for advertisers based on their business objectives.
• Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign.
• Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution.
• Monitor and analyze ad campaigns and proactively take initiative to improve results.
• Support and work with the sales team on pre-sale research and pitch with strategic media plan & consultative presentations.
• Innovate on the potential solutions with TikTok Ads. Test, iterate them and build frameworks & best practices around marketing objectives and verticals.
• Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
• Oversee campaign delivery and revenue plus identifying up-sell opportunities with the sales team.
• Minimum Qualifications5+ years of experience in strategizing, planning, and executing branding campaigns inhouse, in agencies or with the media side.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA and etc.
• Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experienced in strategizing, planning & managing branding campaigns.
• Understand brand advertisers, major brand campaign channels & products.
• Experienced in biddable media, know well of FMCG, F&B industry would be a plus.
• Preferred QualificationsExperienced in ad verification partners (IAS, DV, MOAT) - campaign optimization based on internal and 3rd/4th party data a plus.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented. Self-starter and motivated to learn.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

Product Development, Business Development, English

Job type:

Full-time

• Own and achieve assigned sales targets, ensuring consistent growth across new and existing clients, including Chinese clients.
• Identify business opportunities and clients' needs to deliver tailored TikTok solutions that drive ROI.
• Develop and manage a pipeline of prospects, negotiating and closing high-impact deals.
• Client Partnership & ConsultationAct as a trusted advisor to clients by providing insights, recommendations, and guidance on TikTok marketing and commerce solutions.
• Conduct business reviews to optimize performance and strengthen long-term partnerships.
• Cross-Functional CollaborationWork closely with TikTok Shop team to align on strategies that drive traffic, conversion, and GMV growth.
• Partner with internal XFN teams (marketing, product, operations, and data) to design scalable and impactful client strategies.
• Ensure seamless execution of campaigns, coordinating with account management and creative teams.
• Market & Product KnowledgeStay updated on TikTok product innovations, commerce trends, and industry best practices.
• Share feedback from clients to internal teams to influence product development and go-to-market strategies.
• Minimum QualificationsBachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in sales, client management, or business development.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of digital advertising or e-commerce ecosystem.
• Excellent communication, presentation, and negotiation skills.
• Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
• Fluency in Thai, English & Chinese (Mandarin), both written and spoken, to manage partnerships with Chinese clients.
• Preferred QualificationsExperience in digital media, e-commerce platforms, or social commerce.
• Familiarity with TikTok products and ecosystem, especially TikTok Shop.
• Strong analytical skills with ability to translate data into business insights.
• Established network of client or agency relationships in Thailand.
• Demonstrated ability to influence stakeholders and work collaboratively across teams.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

Product Development, Business Development, English

Job type:

Full-time

• Own and achieve assigned sales targets, ensuring consistent growth across new and existing clients.
• Identify business opportunities and clients' needs to deliver tailored TikTok solutions that drive ROI.
• Develop and manage a pipeline of prospects, negotiating and closing high-impact deals.
• Client Partnership & ConsultationAct as a trusted advisor to clients by providing insights, recommendations, and guidance on TikTok marketing and commerce solutions.
• Conduct business reviews to optimize performance and strengthen long-term partnerships.
• Cross-Functional CollaborationWork closely with TikTok Shop team to align on strategies that drive traffic, conversion, and GMV growth.
• Partner with internal XFN teams (marketing, product, operations, and data) to design scalable and impactful client strategies.
• Ensure seamless execution of campaigns, coordinating with account management and creative teams.
• Market & Product KnowledgeStay updated on TikTok product innovations, commerce trends, and industry best practices.
• Share feedback from clients to internal teams to influence product development and go-to-market strategies.
• Minimum QualificationsBachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in sales, client management, or business development.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of digital advertising or e-commerce ecosystem.
• Excellent communication, presentation, and negotiation skills.
• Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
• High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners.
• Preferred QualificationsExperience in digital media, e-commerce platforms, or social commerce.
• Familiarity with TikTok products and ecosystem, especially TikTok Shop.
• Strong analytical skills with ability to translate data into business insights.
• Established network of client or agency relationships in Thailand.
• Demonstrated ability to influence stakeholders and work collaboratively across teams.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Business Development, Project Management, Statistical Analysis, English

Job type:

Full-time

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
• Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability.
• Facilitate and lead business integration process for new clients to ensure smooth client integration.
• Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk.
• Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process.
• Take necessary actions to resolve clients' operational issues/service complaints.
• Lead business communications and business review meetings with clients' management teams.
• Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction.
• Establish and maintain a proactive network of relationships between DKSH and clients.
• Functional Skills and Knowledge.
• Demonstrate strong understanding of clients' industry/business/products.
• Demonstrate strong client management and communication skills.
• Proven project management skills.
• Strong analytical background and knowledge of statistical analysis methods.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English, both written and spoken.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Education.
• Bachelor s degree in Business Administration, or an equivalent degree.
• Requisition Number: 220474 Job Function: Client Management

Skills:

Assurance, Risk Management, Negotiation, English

Job type:

Full-time

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 101293In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

15 years required

Skills:

Problem Solving, Research, Data Analysis

Job type:

Full-time

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• RequirementsTertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
• Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 109454In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

12 years required

Job type:

Full-time

• IT Strategy Development: Assist clients in developing a technology strategy and roadmap that aligns with and supports their key business priorities, unlocking business value.
• IT Operating Model: Support senior IT leadership or business sponsor in developing an IT Operating Model, outlining the strategic aims of the organization, defining the various components of the IT function (e.g. roles, governance, processes, controls, and tools).
• Application Rationalization and Architecture: work with clients to assess the application landscape and define the target state architecture and platform roadmaps to deliver business objectives. Identify how the next gen technologies can be deployed to deliver their value proposition.
• IT Transformation: Shaping client s major IT Transformation program and running the Transformation Office to deliver business and technology initiatives.
• IT M&A: Working on large international M&A deals (mergers, acquisitions, carve outs etc.) covering due diligence, day 1 strategy, planning, operating model, architecture, and post day 1 optimization and value delivery.
• IT Sourcing: working with clients to optimize their service delivery models, identifying and executing sourcing options for them.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• Requirements If you are someone with:Tertiary qualification in a technology or business discipline with a well ranked institution.
• Minimum 12 years of working experience in technology strategy and transformation at consulting firms, in house consulting role or in an enterprise architecture role working for a leading Insurance Institutions.
• IT Strategy, Architecture and Operating Model Design.
• Cloud strategy and transformation.
• Business case development.
• Delivery of large technology transformation programs.
• Deep understanding of banking technology landscape particularly in digital banking capabilities and underlying technology solutions and how they are delivering their value proposition.
• Demonstrated thought leadership and eminence building in the marketplace.
• Understanding of the new age solution provider landscape and their capabilities across banking.
• Experience with budgetary responsibilities related to projects or resources.
• Experience in collaborating with cross functional teams to shape up and deliver new opportunities.
• Exceptional interpersonal, team building, and communication skills, showcasing executive presence with demonstrated ability to manage senior client stakeholders i.e. CXOs.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 111520In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Business Development, Internal Audit, Research, English

Job type:

Full-time

• Market Development & Lead Generation.
• Identify and pursue new business opportunities in internal audit, and related consulting services.
• Conduct market research and competitor analysis to inform strategic sales planning.
• Build and maintain a strong pipeline of prospects.
• Client Relationship Management.
• Develop and nurture relationships with key decision-makers (CFOs, Heads of Internal Audit, Risk Officers, Compliance Officer, etc.).
• Act as a trusted advisor to clients on internal controls, risk management, compliance, and governance matters.
• Proposal & Pitch Support.
• Coordinate the preparation of proposals, presentations, and tenders.
• Collaborate with technical teams to shape customized solutions that meet client needs.
• Collaboration & Internal Alignment.
• Work closely with internal audit, consulting, tax, and advisory teams to align go-to-market strategies.
• Partner with marketing and communications to develop campaigns and thought leadership content.
• Sales Reporting & Strategy.
• Track performance against sales targets and prepare regular business development reports.
• Provide feedback on service offerings, pricing strategies, and market demands.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Development Opportunities:Lead business development efforts in Thailand focusing on the Energy Resources & Industrial, FSI/ Insurance, Life science & Healthcare or Technology, Media and Telecommunications sector.
• Engage and collaborate with regional Deloitte offices to deliver regional engagements.
• RequirementsBachelor s degree in Business, Accounting, Finance, or related field; MBA or relevant certification (CIA, CPA, ACCA, etc.) a plus.
• 5+ years of experience in business development, preferably within professional services, consulting, internal audit, or in the Energy, Resource and Industrial.
• Proven track record in sales, networking, and relationship management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Thai and English (verbal and written).
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 109019In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Problem Solving, Research, Data Analysis

Job type:

Full-time

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
• Create opportunities to drive impact by leveraging each person s strengths to build high performing teams.
• Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.
• Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
• Requirements You are someone with:Tertiary qualification in a business, or finance discipline with a well ranked institution and/or currently enrolled in a MBA program.
• Min. 8-10 years and above of professional experience in a transformation or consulting role.
• With relevant experience leading business model design and implementation in areas of financial modelling, Operational Excellence (Opex), productivity and efficiency programs, etc.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to personal and professional growth.
• Sense of responsibility to self, team, and client.
• Proven experience effectively prioritising workload to meet deadlines and work objectives.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Ability to be mindfully present and appreciate the humour of each moment.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111796In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

15 years required

Skills:

Accounting, Project Management, Business Development

Job type:

Full-time

• Strategize and Plan: Establish and collaborate with CFO to strategize and plan a customer-centric, digitally enabled finance vision, strategy, and operating model, aligning with enterprise goals, qualifying the case for change, and designing the transformation roadmap.
• Design and Implement: Design and implement finance operating model and To-be processes for finance and accounting functions to improve operation s efficiencies with the proper controls. Align finance technology and data with enterprise architecture, ta ...
• Transition and Stabilize: Manage transition activities to adopt the new operating model/ processes implementation including planning training and knowledge transfer activities.
• Optimize: Identify and prioritize opportunities to optimize finance operations through emerging technologies, supporting clients in implementation and monitoring outcomes.
• Project Management: Lead projects by managing internal and external stakeholder relationships, project economics, delivery interdependencies, and issue resolution, while handling change requests.
• Business Development: Lead and manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY s eminence in the market.
• Skills and attributes for success.
• Strong leadership, analytical and problem-solving skills.
• Strong drive to excel professionally, and to guide and motivate others.
• Advanced written and verbal business communication skills.
• Dedicated, innovative, resourceful and excel working performance in under pressure environment.
• Foster an efficient, innovative and team-oriented work environment.
• To qualify for the role, you must have.
• Bachelor s degree in finance and Accounting, Advanced Degree and Professional Certification is an advantage.
• Minimum 15 years of recent relevant work experience in a leading business consulting organization with experiences in finance function in banking or financial services.
• Understand daily accounting, settlement, taxation, to ensure that the overall operations comply with policies, procedures, accounting standards, taxation standards, as well as Thailand regulations.
• Advance knowledge in financial system for banking.
• Exceptional analytical, innovative problem-solving skills and strategic thinking.
• Strong leadership with commitment to nurturing a learning-driven culture, coaching, and enhancing team performance.
• Additionally, it would be an advantage if you have.
• Experience in implementing finance technology function initiatives in business processes improvement or optimization, ERP or intelligent automation solutions.
• Experience in leading projects with elements of customer experience or digital tools.
• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Business Consultant (Finance Transformation for Banking Industry), Business Consulting- Senior Manager.
• At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
• Disruptions and volatility have become the new normal as the world is experiencing unprecedented change. To survive and thrive in this new normal , organizations must think and act differently in all areas of business, and that includes finance. Finance function only has one purpose, to help organization maximize revenues, to minimize costs, to have the optimal allocation of scarce resources and the desired risk profile. All these, in the manner of quickly, efficiently and with deep, relevant and timely insights. Agility is the essence of Tomorrow s Finance, enable by combination of talent, emerging technologies such as intelligent automation, digital processes and next generation of ERP.
• And as you deliver exceptional client service, you will have the opportunity to address some of the biggest issues facing organizations today - supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivaled experience. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
• The opportunity.
• As a Business Consultant for Finance Transformation (Processes, Operations, and Technology), you will work with leading organizations to drive Future of Finance agenda across the entire lifecycle of the project. You will work directly with clients who are embarking on their first steps to finance transformation journey, to clients who already operating innovative financial solutions and are looking for next disruptive solutions to accelerate and deliver value through the world-class next-generation finance.
• Strategize and Plan: Establish and collaborate with CFO to strategize and plan a customer-centric, digitally enabled finance vision, strategy, and operating model, aligning with enterprise goals, qualifying the case for change, and designing the transformation roadmap.
• Design and Implement: Design and implement finance operating model and To-be processes for finance and accounting functions to improve operation s efficiencies with the proper controls. Align finance technology and data with enterprise architecture, talent capabilities, and performance metrics. Lead change impact assessment and enterprise-wide change management.
• Transition and Stabilize: Manage transition activities to adopt the new operating model/ processes implementation including planning training and knowledge transfer activities.
• Optimize: Identify and prioritize opportunities to optimize finance operations through emerging technologies, supporting clients in implementation and monitoring outcomes.
• Project Management: Lead projects by managing internal and external stakeholder relationships, project economics, delivery interdependencies, and issue resolution, while handling change requests.
• Business Development: Lead and manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY s eminence in the market.
• Skills and attributes for success.
• Strong leadership, analytical and problem-solving skills.
• Strong drive to excel professionally, and to guide and motivate others.
• Advanced written and verbal business communication skills.
• Dedicated, innovative, resourceful and excel working performance in under pressure environment.
• Foster an efficient, innovative and team-oriented work environment.
• To qualify for the role, you must have.
• Bachelor s degree in finance and Accounting, Advanced Degree and Professional Certification is an advantage.
• Minimum 15 years of recent relevant work experience in a leading business consulting organization with experiences in finance function in banking or financial services.
• Understand daily accounting, settlement, taxation, to ensure that the overall operations comply with policies, procedures, accounting standards, taxation standards, as well as Thailand regulations.
• Advance knowledge in financial system for banking.
• Exceptional analytical, innovative problem-solving skills and strategic thinking.
• Strong leadership with commitment to nurturing a learning-driven culture, coaching, and enhancing team performance.
• Additionally, it would be an advantage if you have.
• Experience in implementing finance technology function initiatives in business processes improvement or optimization, ERP or intelligent automation solutions.
• Experience in leading projects with elements of customer experience or digital tools.
• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

5 years required

Skills:

Finance, Budgeting, Compliance, English

Job type:

Full-time

• In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities.
• Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience.
• Identify and analyze amount of time client advisors allocated to responsibilities ot ...
• Proactively drive the company s efforts ensuring streamlined effective communications and processes throughout.
• Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required.
• Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance.
• Work together with Sales to develop sales and implement improvements plans.
• Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process.
• Retail Training.
• Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals productivity as well as brand loyalty, and market share growth.
• Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company s growth plans through training and development.
• Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty.
• Identify training and development needs within the organization and devising training strategies that aligned with business objectives.
• Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps.
• Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future.
• Ensure in-store coaching of sales team and store leadership team takes place regularly.
• Track the trainings efficiency and implement evaluation system for the trainers.
• Provide evaluations for post-training endeavors to demonstrate ROI.
• Evaluate and recommend internal or external learning resources to support the development plans.
• Operational Excellence.
• Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization.
• Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams.
• Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks.
• Analyze and follow controllable costs to meet budget.
• Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance.
• Organize periodical Store Performance Committee to report on progress and discuss action plans.
• Lead individual store inventory accuracy and integrity plans through analysis.
• Compliance on Company policy and procedure.
• Drive market audit compliance with Internal and Sales Audit teams.
• Lead Retail Projects.
• Constantly fine tune our Retail Presence (Grooming) to engage properly with clients.
• Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs.
• Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues).
• Rethink business practices and provide feedback on current policies & procedures.
• 15+ of Retail operations, Retail excellence, Training experience in luxury retail.
• 5+ years of retail leadership experience.
• BA or BS degree or greater.
• Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company.
• In-depth knowledge for the luxury market, as well as highest standards of client experience.
• Strong consultative, coaching, communication and influence skills.
• Expertise in training and facilitation skills.
• Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills.
• Ability to collaborate productively and ability to lead and influence in a team environment.
• Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges.
• Strong English verbal and written communication skills.
• Business acumen, numerical agility and forward-thinking.
• Experience in both country operational role or regional/ global roles are preferred.

Skills:

Oracle

Job type:

Full-time

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.
• To thrive in this role, you need to have: Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
• Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.
• Required experience: Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

6 years required

Skills:

Research, Problem Solving, Project Management, English

Job type:

Full-time

• Along with the Greenhouse Director, be the supporting point of contact for Deloitte Greenhouse Lab requests in Thailand. The point of contact represents the Deloitte Greenhouse services and validates requests against the remit of the team.
• Promoting lab sessions when interacting with account teams in support of the team s goals.
• Reviewing and supporting Deloitte Greenhouse communications, as needed - including but not limited to, writing success stories, proposal support.
• Contributing to the overall Deloitte Greenhouse program through new Lab offerings, tools, processes, etc.
• Researching and testing creative / innovative approaches that could be leveraged in the Greenhouse.
• Uphold Greenhouse standards for all labs.
• Executive Transition LabsWork with the Executive Transition Lab lead based in Singapore to be responsible to drive and deliver the Executive Transition Lab programme in Thailand - including operations, logistics, reporting and process improvement activities associated with the Executive Labs.
• Provide Deloitte Lead Client Service Partners (LCSPs) who are considering an Executive Lab for their client, with an overview of the process, investments, and benefits.
• Coordinate and on-board Lab facilitators and other resources as needed to support the Lab schedule. Help source Subject Matter Experts (SMEs) for special topic discussions.
• Advise internal account teams about their role in the Lab process and manage the account team s contribution to the pre work, including leading internal preparation and planning calls.
• Schedule & facilitate team prep calls and support stakeholder interviews with Partners.
• Consolidate stakeholder notes and identify key themes in order to customize materials for each lab session.
• Manage the smooth execution of the lab on the day of the lab itself, including setup.
• Prepare all levels of research & reporting support (operational planning through to executive-level presentations, including client deliverables).
• Support the management of the Executive Lab pipeline for Thailand, liaising with the Greenhouse team and partners to manage the lab approval process and assess lab requests.
• Lead the development of Lab communications - including writing success stories, promoting the CXO Transition Lab initiative.
• Custom Lab Design and ExecutionManaging the coordination and execution of lab design, lab day, post work and ongoing activities, which includes leading pre-planning calls; driving and customizing lab design and planning to align with account team / client needs; working with client teams to plan for and dry-run impactful client sessions by tailoring the Lab, recommending demonstrations to be shown, and tailoring demo stories where relevant.
• Lead cross-functional teams in designing and delivering customized Labs for clients; ensuring high-quality and consistent experiences at the Deloitte Greenhouse.
• Collaborate with internal consulting teams & external partners to identify client problems and determine research direction to help achieve desired outcomes.
• Construct Lab agendas to help clients accelerate problem solving, formulate business strategies and achieve innovative breakthroughs.
• Apply a wide range of consulting frameworks, innovation and ideation tools to solve complex business issues appropriately.
• Have the ability to manage multiple Labs at once, quickly understand the context, needs and goals of clients from a wide array of industries and functional domains.
• Possess strong facilitation and presentation skills, with excellent executive presence.
• Have an awareness of the different personalities at play during a Lab, steer and influence conversations amongst a very senior audience, and help our clients achieve alignment during the Lab.
• Ability to identify client challenges through in-session conversations, and react quickly by drawing out talking points, selecting a speaking style and problem solving approach best suited for the situation and audience.
• Bringing wide-ranging experience, professional concepts, and functional area / Deloitte objectives to resolve complex issues in creative ways; bringing personal subject matter expertise to play where relevant.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsMinimum 6 years of work experience for Manager role, 4 years of experience for Assistant Manager, in a challenging and dynamic environment.
• 3 years of management consulting or internal consulting experience.
• Experience in a client-facing role desired, but not required.
• Facilitation skills a must-have, along with the ability to be process-oriented (i.e. develop a robust approach to achieve outcomes).
• Strong project management skills with the ability to multitask and manage tight deadlines.
• Well-developed consulting skills desired - including research and analysis, and the ability to simplify complex information into concise concepts.
• Help steer abstract dialogue into actionable themes.
• Self-starter, capable of working independently, proactive and able to operate effectively in ambiguity.
• Excellent presence, as well as strong writing and oral presentation skills are a must.
• Possess high proficiency in MS office. Creative tools are a plus.
• Willing to travel overseas.
• Experience in Design Thinking and knowledge in emerging digital technologies desirable.
• In-depth knowledge of English, spelling, grammar and punctuation.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109925In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Research, Statistics, Market Research, English

Job type:

Full-time

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence.
• Accountable for analyses, charting and performing quality checks for analytic reports.
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs.
• Assisting in preparation of proposals and credential presentations.
• Ensuring timely and quality deliverables and services to clients.
• Providing administrative and operational support in research projects.
• Collaborating with the various internal teams for research projects.
• QualificationsYou will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.
• University graduate in Marketing, Business, Economics, Social Sciences, Mathematics, Statistics or equivalent disciplines.
• one year of working experience in Market Research industry, however, Fresh graduates are encouraged to apply.
• Excellent analytical, communication, and coordination skills.
• Proactive and strive for excellence and a good team player.
• Proficient in Microsoft Excel & PowerPoint.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
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• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.