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Skills:

Risk Management, Compliance, Project Management, English

Job type:

Full-time

• Being a Business Partner to manage end to end Supply Chain with various stakeholders such as Commercials, Demand Hub, Supply Hub, Logistics Control Center, Import Control Tower, Customs Broker and Distributor to ensure stock availability and supply continuity to serve customers and patients in Thailand.
• Management of Customer Service, order processing, on-time-in-full delivery through distributor.
• Management of warehouse and distribution through distributor.
• Management of Inventory/ SLOB, write off and provisions.
• Management of inbound shipments, customs clearance and importation process through Import Control Tower and Customs Broker.
• Management of new product launch, pack change and local repacking.
• Management of P&L and savings.
• Oversight Third Party Logistics Services Providers and performance management.
• Risk management.
• Management of safety, quality, and compliance.
• Work with cross functions in Local, Regional, and external parties to deliver performance and services.
• Project Management.
• Continuous improvement i.e. portfolio/inventory optimization, cost efficiency, waste reduction, digitalization, automation and Gen AI..
• Why You?.
• This role is based on-site in Thailand with a hybrid working arrangement available after probation, subject to business needs. You will join a supportive team that values learning and personal development. You will have clear chances to grow into broader supply chain, operations or commercial roles.
• Basic Qualification.
• Minimum Bachelor s Degree in related field of study.
• 8 years and above experiences in Supply Chain Management roles.
• Experienced / excellent knowledge in end to end Supply Chain Management (i.e. demand forecasting, supply planning, logistics and import, warehouse & distribution, customer services etc.).
• Experienced in managing and oversight Third Party Logistics Providers and Performance Management.
• Excellent communication in English.
• Excellent interpersonal skills.
• Strong data literacy and analytics.
• Strategic thinking.
• Problem solving, exception management.
• Stakeholder and people management.
• Continuous improvement mindset.
• Transformation with digitalization, process automation, robotics and Gen AI.
• Preferred Qualification
• If you have the following characteristics, it would be a plusExperience working in the healthcare, pharmaceutical, or fast-moving consumer goods sectors.
• Knowledge of warehouse management systems and transport management systems.
• Experience with continuous improvement methods such as Lean or Six Sigma.
• Formal supply chain or logistics certification.
• Familiarity with import/export regulations and customs processes in Thailand.
• Track record of delivering projects that improved service levels or reduced costs.
• What success looks likeHigh on-time-in-full delivery rates and low order error rates.
• Positive customer feedback and strong internal stakeholder relationships.
• A motivated, well-trained customer service team achieving clear KPIs.
• Reduced logistics costs through improved processes and partner management.
• How to apply
• If this role speaks to you, please submit your CV and a short cover letter explaining how your experience matches the role. We are excited to hear how you can contribute to our mission and grow with us.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
• People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
• We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Experience:

5 years required

Skills:

GIS, Research, English, Thai

Job type:

Full-time

• RIMES was formally established on 30 April 2009 and registered with the United Nations on 1 July 2009. It operates from its regional early warning center located at the Asian Institute of Technology (AIT) campus in Pathumthani, Thailand..
• Position Description: The Hydrologist involves developing and operationalizing impact forecasting tools by using advancing scientific methodologies and co-production of services with clients, and supporting capacity building among stakeholders and will provide technical expertise for impact forecasting (IBF) for hydrological extreme e ...
• The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
• Master s or higher degree in Hydrology, Water Resources Engineering, or related field is essential.
• Bachelor s degree level certificates / certified training courses in atmospheric science, disaster management, agriculture and other related fields is desirable.
• Knowledge Skills and Abilities:.
• Demonstrated ability to integrate hydro-meteorological forecasts into impact flood and droughts risks.
• Skilled in using GIS and remote sensing data for hydrological risk mapping.
• Demonstrated knowledge of flood hydrodynamic model, flood and drought hazard forecast products and vulnerability data analysis.
• Demonstrated knowledge in Python, R, or similar programming tools used for meteorological analysis, calculation, and visualization (including SPI, SPEI, NDVI, VCI, rainfall deviation, and soil moisture anomalies).
• Experience in working with WMO-compliant forecasting systems and climate service frameworks is highly desirable.
• Excellent communication and stakeholder coordination skills, with prior work in multi-agency or international contexts.
• Demonstrated ability to manage and deliver results under tight timelines.
• Application of ML models (regression, classification, clustering) for drought forecasting is highly desirable.
• Proficiency in technical documentation and user training..
• Minimum of 5 years of experience in hydrological modelling and flood forecasting.
• At least 3 years of experience in operational flood forecasting.
• Proven track record in analyzing meteorological and hydrological patterns, designing forecasting systems, and integrating multi-disciplinary datasets.
• Proven experience with operational flood models (e.g., HEC-RAS, MIKE 11, Delft-FEWS, LISFLOOD).
• Experience in multi-stakeholder projects and facilitating capacity-building programs..
• Personal Qualities.
• Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
• Self-driven and capable of working independently while maintaining accountability and initiative.
• Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
• Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
• Professional, respectful, and proactive in both independent and team-based work settings..
• Major Duties and Responsibilities.
• Impact based forecasting.
• Collaborate with meteorologists to ensure seamless coupling between weather and hydrological forecasts of extreme hydrological events -Floods /Droughts.
• Downscale and customize hydrological forecasts to specific locations of interest.
• Analyze and interpret high-resolution hydrological forecast products in probabilistic terms for hazard forecasting.
• Conduct analyses of hydrological patterns and their historical impacts.
• Collaborate with meteorological/climatological AI/ML experts, GIS analysts, and disaster risk professionals for model fusion and automation.
• Integrate hazard (probabilistic) forecast data with geospatial datasets on population, infrastructure, historical damage, and socio-economic vulnerability to assess likely impacts and transform into impact forecast data/impact matrices.
• Produce urban-level risk and vulnerability maps..
• Early Warning.
• Rapid onset hydrological hazards ( Flood /Flash floods ).
• Integrate remote sensing, ground-based, and model data for comprehensive flood situation monitoring.
• Co-design and implement sector-specific early warning protocols for National/ State disaster management agencies.
• Set up alerts and thresholds for flood /flash flood early warning dissemination using automated systems.
• Generate daily / weekly flood situation reports and dashboards.
• Assist Scenario Based Emergency Response Planning for flood / flash flood events..
• Slow onset hydrological hazard ( Drought ).
• track and assess drought conditions using multiple indicators (SPI, NDVI, rainfall anomalies, reservoir status, soil moisture, etc.).
• Integrate remote sensing, ground-based, and model data for comprehensive drought situation monitoring.
• Generate weekly /monthly drought situation reports and dashboards.
• Set up alerts and thresholds for early warning dissemination using automated systems.
• Assist Scenario Based Emergency Response Planning for flood / flash flood events..
• Contingency Planning & Risk Mitigation.
• Develop and update district-wise drought/flood contingency plans in collaboration with line departments.
• Identify vulnerable regions, sectors particularly agriculture/ urban /industrial zones, and communities at risk.
• Recommend flood / drought mitigation and adaptation measures based on data trends and risk profiles.
• Preparation of Comprehensive Flood Mitigation Plans with River Basin Approach..
• Data Automation & Visualization.
• Automate the ingestion and processing of meteorological, hydrological, and agricultural datasets.
• Build region-wise interactive maps and graphs to visualize drought/flood severity and trends..
• PDNA and Impact Assessments.
• Support Post-Disaster Needs Assessments (PDNA) for drought/flood events.
• Contribute to loss estimation, sectoral damage analysis, and recovery planning.
• Collaborate with field officers to validate ground reports and align with national/international PDNA frameworks..
• Capacity Building and Stakeholder Engagement, and Reporting.
• Facilitate training programs for user and stakeholders, focusing on RIMES forecasting tools.
• Prepare and implement training programs to enhance team capacity and submit training outcome reports.
• Prepare technical reports, progress updates, and outreach materials for stakeholder.
• Maintain comprehensive project documentation, including strategies, milestones, and outcomes.
• Capacity-building workshop materials and training reports..
• Other Responsibilities.
• Utilize domain knowledge to assist in system implementation plans and decision support system (DSS) development.
• Assist 24/7 operational readiness for client early warning systems, with backup support from RIMES Headquarters.
• Undertake additional tasks as assigned by the Immediate Supervisor or HR Manager based on recommendation from RIMES technical team members and organizational needs.
• The above responsibilities are illustrative and not exhaustive. Undertake any other relevant tasks that could be needed from time to time.

Experience:

No experience required

Job type:

Full-time

• บริหารความมั่งคั่งและการลงทุน (Wealth Management) และ บริหารความเสี่ยง (Risk Management) ให้แก่ลูกค้า.
• การบริการหลังการขายแบบมืออาชีพ (Client Services).
• พัฒนาตนเองอยู่เสมอ ชอบความท้าทาย พร้อมเรียนรู้สิ่งใหม่ๆ.
• Hybrid Work Place & Flexible Working Hours.
• วุฒิการศึกษาระดับ ปริญญาตรีขึ้นไป (ไม่จำกัดสาขา แต่หากจบด้านการเงิน บริหาร เศรษฐศาสตร์ จะได้รับการพิจารณาเป็นพิเศษ).
• หากมีประสบการณ์ทำงานประจำ หรือเคยผ่านงานด้านการขาย/บริการลูกค้ามาจะพิจารณาเป็นพิเศษ.
• IC License: มีใบอนุญาตแนะนำการลงทุน (Single License) เพื่อขายผลิตภัณฑ์ควบการลงทุน (Unit Linked) ได้.
• บุคลิกดี น่าเชื่อถือ และมีความเป็นมืออาชีพ (Professional Image).
• มีใจรักการบริการ (Service Mind) และมีความมุ่งมั่นที่จะเป็นเจ้าของธุรกิจ (Entrepreneurship)
• แผนรับรองรายได้ (Monthly Allowance) ตามโครงสร้างบริษัท.
• ค่าคอมมิชชั่น (Commission).
• โบนัสไตรมาส และ โบนัสรายปี.
• ท่องเที่ยวต่างประเทศ (ตามผลงาน).
• ประกันชีวิตและประกันสุขภาพ (กลุ่ม).
• มีทีมคอนสอนงานและซัพพอร์ตตลอดการทำงาน.
• หลักสูตรฝึกอบรมและพัฒนาบุคลากรอย่างต่อเนื่อง.
• โอกาสเติบโตในสายงานบริหาร (Manager Career Path).

Experience:

3 years required

Skills:

Land Surveying, GIS, Python, English, Thai

Job type:

Full-time

• The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
• Master s or higher degree in Atmospheric Science, Meteorology, Oceanic Science, Environmental Science, or similar disciplines..
• Demonstrated expertise in dynamic model or AI/ML-based predictive modeling tools and platforms, and geospatial analysis tools including NWP, GG-Earth engine, GIS software (ArcGIS, QGIS).
• Strong knowledge of disaster risk modeling, including integration of forecast products with hazard, exposure, and vulnerability data to support impact-based decision-making.
• Proficiency in programming languages and tools such as Python, R, or similar platforms used for meteorological data analysis, automation, and visualization.
• Experience with WMO-compliant forecasting systems and working knowledge of climate service frameworks is highly desirable.
• Excellent communication and coordination skills, with proven experience engaging diverse stakeholders across multi-agency, regional, or international contexts.
• Demonstrated ability to manage tasks and deliver results under tight timelines, with a solution-oriented and collaborative work ethic.
• Minimum of 3 years of relevant experience in meteorology, hydrology, disaster risk modeling, or related fields. Demonstrated expertise in numerical weather prediction (NWP) models, ensemble forecasting, and now casting techniques.
• At least 2 years of hands-on experience in operational forecasting, with preference for work involving multi-hazard early warning systems (MHEWS).
• Proven track record in analyzing meteorological and hydrological patterns, designing impact-based forecasting systems, and integrating multi-disciplinary datasets to support decision-making.
• Experience in managing multi-stakeholder projects and facilitating training or capacity-building programs, particularly in collaboration with government agencies, research institutions, and community-based organizations.
• Personal Qualities.
• Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
• Self-driven and capable of working independently while maintaining accountability and initiative.
• Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
• Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
• Professional, respectful, and proactive in both independent and team-based work settings..
• Major Duties and Responsibilities.
• Core Technical Functions.
• Downscale and customize meteorological and climate forecasts to specific geographic locations of interest.
• Analyze and interpret high-resolution weather and climate forecast products in probabilistic terms (e.g., IMD, INCOIS, NCMRWF, ECMWF, WRF,etc), with a focus on high-impact extreme events such as cyclones, storm surges, tsunamis, floods (urban & riverine), extreme rainfall, lightning and heatwaves.
• Integrate forecast uncertainty, risk, and consequence factors to transform meteorological data into actionable hazard forecasts.
• Collaborate with AI/ML experts, GIS analysts, and disaster risk professionals for model integration, automation, and performance enhancement.
• Co-design and validate disaster risk models in collaboration with the RIMES IT team to improve model accuracy and operational reliability.
• Co-design and implement sector-specific early warning protocols for national and state disaster management authorities.
• Support the development of decision-support tools and interactive dashboards for communicating forecast-based risk insights to emergency planners and end-users.
• Deliver capacity-building workshops and training programs to strengthen the technical skills of national meteorological and disaster risk management institutions on IBF methodologies.
• Contribute to the preparation of localized impact outlooks and early warning bulletins and develop the sector-specific hazard risk maps and forecast-based early warning templates.
• Contribute to the generation of impact forecast bulletins and the development of technical documentation, including SOPs and IBF guidance notes for disaster management stakeholders..
• Capacity Building and Stakeholder Engagement and Documentation.
• Facilitate training programs for internal teams and external stakeholders, covering RIMES policies, operational procedures, and the use of forecasting tools and systems.
• Lead training and implementation of IBF models for IT and disaster management teams.
• Prepare comprehensive technical reports, progress updates, and outreach materials for stakeholders, including senior officials and executives.
• Maintain detailed project documentation including strategies, workflows, milestones, outcomes, and impact assessments.
• Prepare and maintain Standard Operating Procedures (SOPs) for project-based services and ensure continuity of critical operations, including data management, forecasting workflows, system maintenance, and other essential functions. These SOPs will serve as reference documents to standardize practices, minimize disruptions, and ensure accountability across all activities.
• Compile capacity-building workshop content, training materials, and post-event reports..
• Other Responsibilities.
• Provide technical inputs to support system implementation and development of decision-support systems (DSS) for early warning and risk reduction.
• Support operational readiness for client early warning systems, including participation in 24/7 support rotations, with backup from RIMES Headquarters.
• Undertake additional responsibilities as assigned by the immediate supervisor or HR manager, based on organizational needs and recommendations from RIMES technical teams.
• Perform any other tasks relevant to the role as may be required from time to time.

Experience:

3 years required

Skills:

Product Development, Business Development, English

Job type:

Full-time

• Own and achieve assigned sales targets, ensuring consistent growth across new and existing clients.
• Identify business opportunities and clients' needs to deliver tailored TikTok solutions that drive ROI.
• Develop and manage a pipeline of prospects, negotiating and closing high-impact deals.
• Client Partnership & ConsultationAct as a trusted advisor to clients by providing insights, recommendations, and guidance on TikTok marketing and commerce solutions.
• Conduct business reviews to optimize performance and strengthen long-term partnerships.
• Cross-Functional CollaborationWork closely with TikTok Shop team to align on strategies that drive traffic, conversion, and GMV growth.
• Partner with internal XFN teams (marketing, product, operations, and data) to design scalable and impactful client strategies.
• Ensure seamless execution of campaigns, coordinating with account management and creative teams.
• Market & Product KnowledgeStay updated on TikTok product innovations, commerce trends, and industry best practices.
• Share feedback from clients to internal teams to influence product development and go-to-market strategies.
• Minimum QualificationsBachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in sales, client management, or business development.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of digital advertising or e-commerce ecosystem.
• Excellent communication, presentation, and negotiation skills.
• Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
• High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners.
• Preferred QualificationsExperience in digital media, e-commerce platforms, or social commerce.
• Familiarity with TikTok products and ecosystem, especially TikTok Shop.
• Strong analytical skills with ability to translate data into business insights.
• Established network of client or agency relationships in Thailand.
• Demonstrated ability to influence stakeholders and work collaboratively across teams.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Business Development, Project Management, Statistical Analysis, English

Job type:

Full-time

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
• Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability.
• Facilitate and lead business integration process for new clients to ensure smooth client integration.
• Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk.
• Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process.
• Take necessary actions to resolve clients' operational issues/service complaints.
• Lead business communications and business review meetings with clients' management teams.
• Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction.
• Establish and maintain a proactive network of relationships between DKSH and clients.
• Functional Skills and Knowledge.
• Demonstrate strong understanding of clients' industry/business/products.
• Demonstrate strong client management and communication skills.
• Proven project management skills.
• Strong analytical background and knowledge of statistical analysis methods.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English, both written and spoken.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Education.
• Bachelor s degree in Business Administration, or an equivalent degree.
• Requisition Number: 220474 Job Function: Client Management

Skills:

Compliance, Contracts, Meet Deadlines

Job type:

Full-time

• Oversees the execution and completion of client implementation projects.
• Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction.
• Provides budget analysis, labor planning, and coordination of activities between client and company employees.
• Monitors project completion from initiation through delivery to meet revenue and cost projections.
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
• Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
• Determines and defines client implementation project scope and objectives.
• Prepares budget based on scope of work and resource requirements.
• Creates the project management plan based on requirements and obtain sign off.
• Tracks standard projects cost to monitor compliance to budget.
• Develops and manages a detailed client implementation project schedule and work plan.
• Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes industry best practices, techniques, and standards throughout entire project execution.
• Monitors progress and make adjustments as needed.
• Measures project performance to identify areas for improvement.
• Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
• Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
• Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
• Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth.
• To thrive in this role, you need to have: Advanced communication and stakeholder engagement skills at senior leadership / executive level (internal and external).
• Advanced client implementation project / program management skills,.
• Excellent organizing and planning skills.
• Excellent attention to detail and accuracy.
• Excellent interpersonal skills and extremely resourceful.
• Adaptable with excellent analytical skills.
• Proactive approach with the ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to manage conflict using a solution-focused approach.
• Ability to solve problems creatively.
• Advanced ability to complete projects according to outlined scope, budget and timeline.
• Ability to coordinate the activities of a team and variety of stakeholders to drive completion of projects.
• Academic qualifications and certifications: Bachelor s or equivalent degree in the relevant field of study.
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
• Required experience: Advanced professional experience in project management gained within a global IT services organization.
• Advanced project management experience including high complexity, cross services / technology domain solutions.
• Advanced experience using with project management software tools, methodologies, and best practices.
• Advanced demonstrated experience managing the entire project lifecycle.
• Advanced demonstrated experience coordinating operational tasks of a team.
• Advanced demonstrated experience delivering client implementation projects.
• Advanced experience delivering projects using an agile methodology.
• Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
• Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings.
• Advanced people management / leadership experience gained within a global IT services organization.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Business Development, Project Management, Statistical Analysis, English

Job type:

Full-time

• Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability.
• Facilitate and lead business integration process for new clients to ensure smooth client integration.
• Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk.
• Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process.
• Take necessary actions to resolve clients' operational issues/service complaints.
• Lead business communications and business review meetings with clients' management teams.
• Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction.
• Establish and maintain a proactive network of relationships between DKSH and clients.
• Functional Skills and Knowledge.
• Having a cross functional experience such as in Marketing, Modern Trade or General Trade sales experience is added advantage..
• Demonstrate strong understanding of clients' industry/business/products.
• Demonstrate strong client management and communication skills.
• Proven project management skills.
• Strong analytical background and knowledge of statistical analysis methods.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English, both written and spoken.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Education.
• Bachelor's degree or higher in business or related field..
• Requisition Number: 223053 Job Function: Client Management

Skills:

Compliance, Contracts, Meet Deadlines

Job type:

Full-time

• Oversees the execution and completion of client implementation projects.
• Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction.
• Provides budget analysis, labor planning, and coordination of activities between client and company employees.
• Monitors project completion from initiation through delivery to meet revenue and cost projections.
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
• Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
• Determines and defines client implementation project scope and objectives.
• Prepares budget based on scope of work and resource requirements.
• Creates the project management plan based on requirements and obtain sign off.
• Tracks standard projects cost to monitor compliance to budget.
• Develops and manages a detailed client implementation project schedule and work plan.
• Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes industry best practices, techniques, and standards throughout entire project execution.
• Monitors progress and make adjustments as needed.
• Measures project performance to identify areas for improvement.
• Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
• Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
• Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
• Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth.
• To thrive in this role, you need to have: Advanced communication and stakeholder engagement skills at senior leadership / executive level (internal and external).
• Advanced client implementation project / program management skills,.
• Excellent organizing and planning skills.
• Excellent attention to detail and accuracy.
• Excellent interpersonal skills and extremely resourceful.
• Adaptable with excellent analytical skills.
• Proactive approach with the ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to manage conflict using a solution-focused approach.
• Ability to solve problems creatively.
• Advanced ability to complete projects according to outlined scope, budget and timeline.
• Ability to coordinate the activities of a team and variety of stakeholders to drive completion of projects.
• Academic qualifications and certifications: Bachelor s or equivalent degree in the relevant field of study.
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
• Required experience: Advanced professional experience in project management gained within a global IT services organization.
• Advanced project management experience including high complexity, cross services / technology domain solutions.
• Advanced experience using with project management software tools, methodologies, and best practices.
• Advanced demonstrated experience managing the entire project lifecycle.
• Advanced demonstrated experience coordinating operational tasks of a team.
• Advanced demonstrated experience delivering client implementation projects.
• Advanced experience delivering projects using an agile methodology.
• Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
• Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings.
• Advanced people management / leadership experience gained within a global IT services organization.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

5 years required

Skills:

Salesforce, Business Development, English

Job type:

Full-time

• Proactively and systematically prospect the compression service market aiming to generate new leads and opportunities.
• Represent Siemens Energy in pre-contract dealings with customers including negotiations.
• Perform forecasting, reporting and win-loss analysis and deliver on agreed annual sales targets for the Compression service business for the designated country / customer base.
• Identify, create and maintain a robust opportunity pipeline in Salesforce to support overall business sales target.
• Develop the sales capture plan and strategy around each customer in your responsibility, incorporating the customer needs, equipment application, Siemens Energy strengths, competitor s weaknesses and a robust market level pricing recommendation based on the assessment of competitive edge.
• Understand the evaluation and decision-making process of customers and develop a strategy to position Siemens Energy ahead of the competition.
• Effectively manage opportunities via CRM Tool (Salesforce.com), ensuring opportunities are regularly updated and maintained in accordance with company policy. The Client Manager is encouraged to ensure funnel accuracy and attend regular reviews to update management on order intake and forecasted opportunities.
• Meet the quarterly and years Order Entry targets for the region and sub region.
• What You Bring.
• Proven track record in compression/rotating equipment service sales achieving results, delivering on growth strategies and proactive creation & conversion of sales opportunities in complex market environments.
• Bachelor of Science in Engineering required with a minimum 10 years of experience in Energy industry and at least 5 years in sales/business development role.
• Turbomachinery experience/knowledge is required, strong technical understanding of industrial compressors is preferred.
• Business English speaking and writing skills are necessary.
• Ability to work independently and interact with all levels within customer organization, strong analytical and strategic problem solver with a focus on technical differentiation and value selling.
• Proficient in communication, both written and spoken, be able to discuss technical and commercial aspects.
• Willingness to travel as required.
• Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining-the structure, how it works together, and the role it plays in driving Siemens Energy s mission forward.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Develop technical sales skills that provides SE management exposure to your successes and accomplishments.
• Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture.
• Provide flexible and hybrid working arrangement!.
• Readily available learning platform to support your learning growth!.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs.

Job type:

Full-time

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• The Client Success Manager is responsible for building and maintaining the client re ...
• This role is responsible for multiple medium-to-large or diverse (multi-service) contracts for clients. As the primary post-sale point of contact for clients they drive client-facing activity through the Client Success Management Charters of Adoption, Expansion and Renewal.
• Acting as the clients trusted advisor they help the client realize value from their relationship with the organization and ensure the client s relationship experience is a positive one.
• This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.
• What we are looking for.
• Revenue
• In-contract growth by up-sell / cross-sell of NTT Ltd services within the Client Success managed account base
• On-time renewals (with minimal client or price churn) for either all contracts within their region or those within the Client Success managed account base
• Leadership
• Manage a team of Client Success Management professionals (Client Success Specialists and potentially Client Success Country Leads) in delivering NTT Ltd strategic Client Success Management objectives
• Mentor, coach and manage the performance and professional development of their team of Client Success Management professionals
• Continuously upskill and improve the capability of the Client Success Management professionals in line with Client Success Management strategy
• Clients
• Responsible for ensuring the implementation of client contract strategies which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
• Work closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements
• Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required
• Develop and maintain relationships with key strategic clients to promote the value of NTT Ltd.'s Client Success Management offer and enhance understanding of clients strategic needs
• Global Client Success Management Practice
• Contribute to the development of Group Client Success Management strategy and oversees resulting regional delivery programmes
• Ensure alignment to the Client Success Management operating model and strategy across the regional Client Success Management community
• Drive pro-active and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice
• Develop and maintain relationships with cross-functional NTT Ltd stakeholders to promote/evangelise the Client Success Management agenda
• Interpersonal skills with the ability to develop and maintain solid stakeholder relationships (across relevant NTT Ltd cross-functional teams and within client environments where necessary)
• Good communication skills (verbal and written) coupled with good questioning skills
• Demonstrates tactical management and leadership skills and drives standards of performance
• Strategic thinking ability coupled with good planning and execution skills
• Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market
• Ability to interpret complex data/reports, derive business insights and define relevant operating responses
• Understanding of NTT Ltd high-level operating model (how we work and which functions are involved)
• Deep understanding of the NTT Ltd services business and commercial service offerings available
• Good knowledge and understanding of IT service environment, service operations and ITIL practices
• Demonstrates an understanding of and the ability to position partnership offerings (i.e. Managed Services, Support Services, Consulting Services and Technical Services)
• Understanding of NTT s approach to Client Success Management, including the strategic direction and operating model
• Tertiary level qualification such as a business management or equivalent degree
• Certification and/or working knowledge of ITIL practice
• Advanced experience in a Managed Services and/or Outsourcing environment
• Advanced experience in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment in a senior managerial role
• Advanced experience in sales and client engagements at senior manager level within a commercial service offering environment.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Skills:

SAP, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsBachelor or Master s degree in Information Technology, Business Admistrative or relevant field, supported by relevant experience.
• Minimum of 10+ years of post-qualification experience working with SAC Planning by completed at least 8 end to end full life cycle of SAC Planning implementations.
• Working experience in Consulting firms is most preferred.
• Experience with S4/Hana is a big plus.
• Deep and wide experience in SAP led transformation programs in diverse industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client stakeholders on a range of issues.
• A self-motivated individual with ability to chart his/ her route to success.
• Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
• Value driven, inclusive individual committed to client service excellence.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
• Good command of English communication.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 114051In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Quality Assurance, Assurance, Compliance, English

Job type:

Full-time

• strategic advisory to senior management, line managers and client staff on the development of HR strategies, and interpretation and implementation of HR rules and regulations;.
• effective delivery of various HR services (recruitment, management of benefits and entitlements, etc) for the assigned portfolio,.
• contribution to foster a learning and performance culture, and an ethical and inclusive workplace environment, and.
• building HR capacity for clients and for the Regional HR community of practice.
• Key Functions and Accountabilities.
• Advice senior management, line managers and client staff on the interpretation and implementation of HR rules and regulations;.
• Partner with senior management and provide technical guidance on organizational design and workforce planning;.
• Contribute to the annual work planning processes of the assigned portfolio;.
• Partner with programme managers on programme/project development, advice on HR related matters and service as member in the appraisal committee (e.g. R-PAC, etc);.
• Contribute to HR processes mapping and establishment/update of internal HR Standard Operating Procedures (SOPs) where needed;.
• Provide technical inputs to respond and address audit recommendations in the area of HR, and track implementation of the audit recommendations.
• Lead the recruitment process of international and national staff and affiliate personnel (I/N-PPSA, Consultant, etc) for the assigned portfolio;.
• Provide technical assistance and quality assurance on recruitment across the Region, and serve as Regional Central Review Board (R-CRB) Secretariat;.
• Project and monitor vacant posts. Advise managers and ensure proper usage of UN Women s different contract modalities;.
• Provide support in the areas of position establishment and job design and classification;.
• Provide technical leadership on customization of systems, and improvement of processes and practices;.
• Analyze, track and periodically report on recruitment status.
• Oversee and liaise with UNDP to ensure proper administration of benefits and entitlements in accordance with existing SLA;.
• Monitor and oversee the implementation of entitlements, benefits and allowances;.
• Ensure smooth onboarding and offboarding of staff and affiliated personnel;.
• Review and approve payment of salaries, allowances and entitlements, as required.
• Brief and orient staff and managers on the performance management system;.
• Advise managers and staff on specific queries, and address poor performance cases;.
• Coordinate learning and development activities within the assigned portfolio, ensure compliance of mandatory trainings;.
• Coordinate new staff orientation programme for the Regional Office and other assigned portfolio;.
• Promote and implement UN Women workplace relations policies and initiatives within the assigned portfolio. Facilitate mediation for disputes as required;.
• Identify capacity gaps, design and provide training for clients (hiring managers, programme associates, etc) on key HR processes such as recruitment and consultant management;.
• Provide technical capacity building to the Regional HR Community of Practice;.
• Represent UN Women as required in HR inter-agency initiatives.
• Performs other duties as deemed necessary.
• The HR Specialist supervises junior HR staff within the ROAP HR unit. The HR Specialist also provides technical guidance to HR Community of Practice in the Asia and the Pacific Region.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Excellent general HR knowledge and expertise;.
• Excellent interpersonal skills;.
• Excellent diplomatic negotiation skills;.
• Excellent written and spoken communication skills;.
• Ability to write and present ideas, concepts and policy positions;.
• Ability to handle confidential and sensitive information;.
• Ability to build and nurture relationships;.
• Strong problem solving and analytical skills;.
• Strong understanding of UN Staff Regulations and Rules and human resources policies and procedures;.
• Demonstrated ability to interact with personnel at all levels within the organization;.
• High degree of sensitivity and change management abilities to intercultural personnel and organizational dynamics;.
• Ability to plan, organize, and prioritize multiple and simultaneous Human Resources related projects and programs in a changing environment.
• Master s degree or equivalent in Human Resources, Business Administration, Psychology, Organizational Development, Public Administration, or relevant social sciences is required.
• A first-level university degree in combination with 2 additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• A minimum of 5 years of progressively responsible experience in human resources management is required;.
• Experience in recruitment and selection and benefits administration is required;.
• Experience in HR business partnering is required;.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.), as well as spreadsheet and database packages, and experience in handling web-based management systems is required.
• Experience in the use of a modern web-based ERP system, preferably Oracle Cloud, is desirable.
• Regional and country level experience in Asia and the Pacific is desirable;.
• Experience in supervising junior staff is desirable;.
• Experience in applying artificial intelligence in HR administration is desirable.
• Fluency in English and Thai is required.
• Knowledge of the other UN official working language is an asset.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

Skills:

Contracts, Finance, Payroll, English, French

Job type:

Full-time

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
• Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
• Background.
• General Assembly Resolution 2186 (XXI) decided to bring into operations the United Nations Capital Development Fund as an organ of the General Assembly which shall function as an autonomous organization of the United Nations. The UN Capital Development Fund (UNCDF) assists developing countries, especially least developing countries, in the development of their economies by supplementing existing sources of capital assistance by means of grants, loans, and guarantees. UNCDFs vision is to help mobilize and catalyze an increase of capital flows for SDG impactful investments to Member States to address the most pressing development challenges facing vulnerable communities in these countries and thereby contribute to sustainable economic growth and equitable prosperity.
• As a Flagship Catalytic Blended Financing platform of the UN, UNCDF utilizes its unique capability in the UN system to deploy grants, loans and guarantees to crowd-in finance for the scaling of development impact. UNCDF focuses on where the needs are greatest, a deliberate focus and capability rooted in UNCDF s unique investment mandate to support the achievement of the 2030 Agenda for Sustainable Development and the realization of the Doha Programme of Action for the least developed countries, 2022-2031.
• SME Finance.
• Sub-National Finance.
• Digital Finance.
• UNCDF s organizational set up includes an Investment and Implementation Division (IID), Investment and Finance Oversight Division (IFOD), Operations and Oversight Division (OOD) and a Directorate of the Executive Office. UNCDF staff and personnel are located in regional hubs based in Dakar (Senegal), Nairobi (Kenya) and Bangkok (Thailand) with sub-regional presence in a number of locations in the Caribbean and Pacific Regions. UNCDF is led by an Executive Secretary based out of New York, USA. Pursuant to General Assembly resolution 2321(XXII, para 1.a), the Administrator of the UNDP performs the function of the Managing Director of UNCDF. UNCDF is overseen by an Executive Board comprised of UN Member States.
• The UNCDF Human Resources Team implements UNCDF/UNDP HR strategies, framework, programmes, and interventions to support all levels of management to achieve organizational/Practice Area/Team objectives. The Human Resources Team focuses both on strategic and operational HR matters and provides effective end to end support to UNCDF personnel via a variety of mechanisms which include guides, process workflows, Standard Operating Systems (SOPs) and HR information systems.
• Position Purpose.
• The Human Resource Analyst is part of the Human Resource division of UNCDF. S/he will work under the supervision of the Chief, Human Resources and provide support in the execution of the full range of HR services and activities to the different practice areas and teams in UNCDF HQ, Regional Offices and Country Offices. S/he will also work with the UNDP HR team specially the Global Shared Services Unit (GSSU) as related to recruitment and benefits and entitlements.
• The Human Resource Analyst contributes to the effective execution of planning and management of human resources in UNCDF ranging from implementing human resource management policies and procedures to delivering human resource management services in the areas of position management, human resource planning, recruitment, performance management, benefits and entitlements focusing on payroll management.
• UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
• Position management in ERP/Quantum system including creation of positions and any subsequent updates.
• Serve as the focal point for position PTAEOs update in ERP/Quantum system, make sure position PTAEOs entered have valid combinations and enough budget.
• Serve as focal point for payroll related queries and assist in solving issues related to Global Payroll. Actively follow-up with funding managers for the resolution of payroll errors.
• Collaborate with the GSSC Global Payroll team to monitor the posting of payroll expenditures to the appropriate Dashboard and General Ledger, reconciling variances and confirming that financial data are recorded in line with corporate practices.
• Run HR and payroll reports and respond to related queries.
• Coordination between payroll and HR Administrators is ensured to enable proper flow and maintenance of employee data.
• Maintain employee records; ensure employee data changes are entered correctly and made on a timely basis; review changes for proper authorization.
• Prepare and provide responses to audit requests concerning payroll expenditures, supported by relevant documentation and in full compliance with internal control requirements.
• Handle payroll-related inquiries from staff members, project managers and Finance Team by reviewing relevant information, clarifying entitlements, and providing accurate feedback. Escalate complex cases to Quantum Technical team and UNDP payroll for further review and appropriate action.
• Generate and analyze HR and payroll reports from the ERP/Quantum system to support management decision-making, respond to information requests, and provide analytical insights on payroll and staffing data.
• 2) Ensure timely, accurate and client-oriented services in the area of personnel administration (ICs, PSA and IPSA).
• Ensure full compliance of HR activities within the benefits and entitlements with UN rules and regulations, UNDP policies, procedures and strategies as well as effective implementation of the internal control, proper design and functioning of the HR management system.
• Analyze individual cases, escalate and seek resolution of cases according to policies, rules, regulations and established procedures.
• Provide verbal and written explanations to personnel, managers, and other clients regarding application of HR rules and regulations.
• Obtain background and factual information from both internal and external sources and institutions. Monitor and analyze HR and Organizational information, data and statistics for effective resolution of cases or improved service delivery.
• Develop proposals for improvements on HR business processes mapping and elaboration/establishment of internal Standard Operating Procedures in HR management, as well as control of the workflows in the HR Unit with the aim to enhance internal consistency and client satisfaction.
• Analyze corporate HR strategies and policies, assess the impact of changes and make recommendations on their implementation.
• Reach out to client to maintain and enhance client relationship for improved service delivery.
• Develop job descriptions and revise same on an on-going basis to ensure compliance with UNDP/UNCDF HR requirements and current practices.
• Coordinate the job classification process by obtaining budget clearances, creation of positions, updating organigrammes and submission to GSSC for classification.
• Coordinate and support the recruitment and selection process such as vacancy announcement longlisting, shortlisting, technical assessments, interviewing, compiling final interview summary and conducting reference checks.
• Ensure recruitment and selection end-to-end processes are documented appropriately for submission to relevant bodies (Compliance Review Panel/Compliance Review Body) after endorsement of UNCDF management.
• Conduct research and make use of data in the analysis and evaluation of information for the preparation of HRM related briefs, reports, presentations etc.
• Collect, compile and verify internal data on human resource matters to contribute to the development of different HR reports and presentations such as new hires, leavers, time and attendance, learning, performance management and development, etc. ) as required by the Chief of Human Resources.
• Participate in the workforce planning activities through provision of inputs and implementing management decisions.
• Assist in reviewing and/or generating a variety of standard and non-standard statistical and other reports from various databases with an objective to provide senior management with accurate HR data.
• Liaises with HQ teams and field offices to assist in the preparation of position budgets and take action on the use of appropriate funding sources.
• Improvement of staff capacities by providing sound inputs to the design, organization and implementation of training programmes, ensuring full compliance with corporate policies and prescriptive content;.
• Close collaboration with UNDP BMS teams, i.e. OHR Business Partners, GSSC Regional Payroll Associates, GPS Technical Team, Payroll Finance Unit focusing on the experiences sharing and joint solution approach;.
• Synthesis of lessons learnt and best practices based on consolidated client feedback in the area of local payroll, HR, Analytics and other related business processes;.
• Provide sound contributions to knowledge networks and communities of practice.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
• Supervisory/Managerial Responsibilities: Manage and supervise HR Associate - G6.
• Competencies.
• Core Competencies.
• Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
• Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
• Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
• Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
• Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.
• People Management.
• UNDP People Management Competencies can be found in the dedicated site.
• Cross-Functional & Technical Competencies.
• Business Direction & Strategy.
• System ThinkingAbility to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• Business Development.
• Human Centered DesignAbility to develop solutions to problems by involving the human perspective in all steps of the problem-solving process Knowledge and understanding of human centred design principles and practices.
• Business Management.
• Portfolio ManagementAbility to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity.
• Ability to balance the implementation of change initiatives with regular activities for optimal return on investment.
• Knowledge and understanding of key principles of project, programme, and portfolio management.
• Digital Awareness & LiteracyAbility to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.
• Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed.
• Knowledge of the usage of digital technologies and emerging trends..
• CommunicationCommunicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.
• HR Compensation/Remuneration.
• Managing compensation and benefitsAbility to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles. Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments..
• HR Recruitment.
• Assessment and Selection Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs..
• Required Skills and Experience.
• Advanced university degree (master's degree or equivalent) in Human Resources, Public or Business Administration, Management, Social Sciences, Law or related field is required. Or.
• A first level university degree (bachelor s degree) in the fields of study mentioned above, in combination with an additional two (2) years of qualifying experience, which will be given due consideration in lieu of the advanced university degree.
• A minimum of two (2) years (with master s degree) or four (4) years (with bachelor s degree) of progressively responsible professional experience in the field of Human Resources Management, including some experience specifically in the area of benefits and entitlements administration is required.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling web-based management systems is required.
• Demonstrated supervisory experience desired.
• Experience in application of HR policies and procedures in international organizations is required.
• Familiarity with UNDP HR policies and procedures is an asset.
• Experience in recruitment and selection would be an asset.
• Experience in workforce data analytics for HR-related statistics and reporting is an asset.
• Experience using HR modules of Enterprise Resource Planning (ERP) systems such as Quantum is desired.
• Fluency in the English language, both written and spoken, is required.
• Fluency in French is desired.
• Equal opportunity.
• As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
• UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
• Sexual harassment, exploitation, and abuse of authority.
• UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
• Probation.
• For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
• Right to select multiple candidates.
• UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
• Use of AI by candidates.
• Applicants are invited to read UNDP s guidance for candidates on using AI responsibly in UNDP recruitment and selection.
• Scam alert.
• UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
• LI-DNI

Experience:

3 years required

Skills:

Compliance, Creativity, English

Job type:

Full-time

• Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
• Drive onboarding, training, and succession planning with key partners.
• Foster an inclusive, ethical, and high engagement team culture.
• Drive Business & Entrepreneurial Performance.
• Achieve sales targets and KPIs through analysis and action planning.
• Lead by example on the floor, actively selling and servicing clients.
• Grow CRM performance by building loyal and engaged client communities.
• Deliver Consistent & Memorable Client Experiences.
• Set and uphold high standards of the CHANEL client experience.
• Create personalised, relationship driven client journeys.
• Leverage client feedback to elevate service quality and team capability.
• Ensure Operational & Financial Excellence.
• Oversee staffing, inventory, loss prevention, and counter operations.
• Ensure compliance with brand, VM, grooming, and audit standards.
• Identify opportunities and provide insights to Area Retail Manager.
• You are energised by.
• Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring.
• Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
• Strong capability in coaching, performance management, and team development.
• Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
• Fluent in Thai and English, with a positive, professional, and client centric personality.
• Strong organizational skills, attention to detail, and comfort with digital tools.
• Passion for luxury retail and delivering elevated client experiences.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

Product Development, Compliance, Legal

Job type:

Full-time

• Oversee and be accountable for all Corporate Trust products, including Custodial Services, Fund Supervisor, Registrar Services, Bondholder Representative, Agency Services, and Escrow Services, ensuring business objectives and service standards are achieved.
• Provide strategic leadership and direction to Corporate Trust teams, including Sales & Client Services, Product Management, and Client Solutions, with overall responsibility for staff supervision and development.
• Develop, review, and execute business strategies covering sales, marketing, and product development, including identifying and closing service gaps through new solutions.
• Analyze market intelligence and data to understand market trends, anticipate changes, and maintain business competitiveness, while collaborating closely with Relationship Managers to manage key client relationships.
• Act as the key liaison with internal stakeholders (Operations, Compliance, Legal, Risk, Finance, Audit) and external parties (SEC, SET, BOT, Thai BMA, AIMC, external auditors), including representing the organization in regulatory and industry committees.
• Bachelor s degree or higher in Business Administration, Finance, Economics, or related field.
• Minimum 10 years of experience in Corporate Trust, Custody, Fund Services, or related financial services, with strong knowledge of regulatory and governance frameworks.
• Proven leadership capability with experience managing multiple teams, driving performance, and developing talent at a senior level.
• Strong strategic mindset with demonstrated ability in business planning, market analysis, product development, and stakeholder management.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

1 year required

Skills:

Accounting, Financial Analysis, Finance, English

Job type:

Full-time

• Service clients in Thailand in a variety of projects in the field of Forensic Investigations including Forensic Accounting, Financial Analysis and Fraud and Economic Crime.
• Review financial documents and analyse financial data to identify inaccuracies and discrepancies.
• Calculate financial impact of fraud/corruption/misconduct.
• Assist with the drafting of reports for Clients, Lawyers and Regulators.
• Maintain an awareness of emerging fraud and economic crime trends and associated regulatory requirements and guidance.
• Assist with project engagement set up and keep project engagement files organised and up-to-date.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• You are someone with:1+ years of professional experience.
• Graduated with preference for a degree in a finance and accounting related discipline.
• Willingness to study for professional accounting qualification (e.g., CIA, CPA, ACCA).
• Be comfortable analysing information.
• Be able to identify issues quickly and to present solutions when reporting to your managers.
• Able to participate as a team member in client projects on a day-to-day basis under manager and partner supervision.
• Be a team player with very good communication, analytical and report writing skills.
• Have a strong commitment to professional and client service excellence.
• Willing to participate in practice growth and development initiatives.
• Willing and able to travel domestic/overseas on short notice.
• Thai native and English proficiency. Regional languages other than English and Thai are plus.
• Data analytics skills including coding skills (e.g. SQL, Python etc) are highly regarded, but not essential.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 106787In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Job type:

Full-time

• Drive and maximize sales performances.
• Propose and develop business plans.
• Drive the store team to exceed their KPIs.
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team.
• Meet the store-operating budget, controlling store expenses.
• CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
• Guarantee an excellent Client satisfaction and the highest level of Client service.
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
• Foster a strong private appointment culture.
• TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
• RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
• Ensure synergy and cooperation between front and back of house.
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
• EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
• KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Experience:

3 years required

Skills:

Energetic, English

Job type:

Full-time

• Sales Leadership & Client Development.
• Lead and inspire the sales team to achieve and exceed individual and team sales targets.
• Guide and support the sales team, ensuring skill development in selling techniques, product knowledge, and customer relationship management.
• Support the Manager in delivering energetic and impactful morning to maintain communication and share key updates.
• Ensure the highest standard of customer service and client experience.
• Build and nurture long-term client relationships, develop VIP clients, and attract new customers.
• Support clienteling initiatives to maximize sales opportunities.
• Handle client enquiries, concerns, and complaints professionally, ensuring effective resolution.
• Ensure professional grooming standards and adherence to brand presentation guidelines.
• Operations & Floor Management.
• Act as shift leader/manager-on-duty to oversee daily store operations and ensure optimal floor coverage.
• Manage in-store appearance to ensure alignment with brand standards.
• Oversee stock management, CRM, and after-sales processes to support sales and service excellence.
• Coordinate and execute store events, communication activities, and Store operations.
• Ensure proper security measures are always followed.
• Prepare and review daily sales reports with qualitative insights when required.
• Product & Merchandising.
• Take responsibility for assigned product categories (métiers) including sales performance, inventory control, visual merchandising, and staff training.
• Monitor market trends and provide buying recommendations to the Store Manager.
• Maintain a neat and visually appealing store environment at all times..
• Minimum 3 years experience in a supervisory role within high-end fashion, luxury retail, or a similar customer-facing environment.
• Fluent in English.
• Leadership skills with the ability to inspire, motivate, and develop teams.
• Strong client relationship management and problem-solving abilities.
• Passionate about luxury retail, fashion, and delivering outstanding customer experiences.
• Exceptional interpersonal and communication skills.
• Tech-savvy with proficiency in MS Office and CRM systems.
• Able to work retail hours, including weekends and public holidays.

Skills:

Automation, Salesforce, Vietnamese

Job type:

Full-time

• Fluent Vietnamese Language Skills Mandatory.
• Based in Bangkok - Open to relocation.
• Role Summary.
• The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
• Customer Accountability and Value Alignment.
• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
• Strategic Advisory and Stakeholder Management.
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer s business model, and applying proven solutions to their problems.
• Solidify partnership commitments and drive innovation aligned with customers' business challenges.
• Increase customer engagement with products and services and identify major political barriers to customer success.
• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
• Technical Health, Adoption, and Risk Management.
• AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
• Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
• AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
• Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
• Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
• Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
• Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
• Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
• Vietnamese Language skills mandatory.
• Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
• Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer s business.
• Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
• Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
• Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards.
• Understanding of sales processes (lead-to-cash, opportunity management, pipeline management).
• Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes).
• Ability to demonstrate Lightning Sales Console and mobile app.
• Knowledge of common sales use cases (territory management, lead assignment, opportunity stages).
• Salesforce Certified Administrator (or within 90 days).
• Cloud Specific Experience Preferred.
• Sales Cloud Consultant certification.
• Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture.
• Understanding of how Sales Cloud integrates with marketing automation and service tools.
• Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
• LI-Y.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.