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Experience:

3 years required

Skills:

Compliance, DevOps, SQL, English

Job type:

Full-time

• Manage software releases across QA Load Test Stage Production environments.
• Execute and support OTA firmware releases.
• Launch and maintain mobile app releases to App Store and Google Play.
• Work with agile teams to build, test, and maintain CI/CD pipeline components.
• Support product NPI onboarding and participate in early sprint planning.
• Cloud Operations Platform SupportAdminister and troubleshoot Microsoft Azure environments.
• Perform L1.5-L2 support activities including monitoring, deployments, rollbacks, and platform health checks.
• Manage migrations across platforms or service providers.
• Ensure proactive performance monitoring and SLA compliance.
• Maintain system documentation, runbooks, and operational best practices.
• Monitoring, Alerting Incident ManagementCreate and manage monitoring/alerting systems for cloud and connected device platforms.
• Lead and support 24x7 major incident management, including on-call support.
• Own end-to-end incident resolution from ticket creation to closure.
• Implement corrective actions to mitigate operational and security risks.
• Conduct periodic user access/security audits.
• Cross-functional CollaborationWork closely with Engineering, Security, and other teams to evangelize Ops best practices.
• Participate in technical bridge calls and RCA sessions.
• Manage UI views for license consumption and performance analytics.
• Gather usage metrics and report insights to stakeholders.
• Required3-5 years of experience in Microsoft Azure cloud systems support.
• Hands-on experience with Azure DevOps tools and pipelines.
• VMs, Storage, Event Hub, Service Fabric Cluster, AKS.
• IoT Hub, Cosmos DB, SQL Server.
• Databricks, Key Vault, Data Lake.
• Experience in CI/CD tools (Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, GitHub, Ansible).
• Familiarity with IoT concepts: telemetry ingestion, processing, data storage, reporting.
• Knowledge of container orchestration (Kubernetes).
• Ability to script with PowerShell and Python.
• Understanding of SQL vs NoSQL databases and operational maintenance.
• Knowledge of monitoring/logging systems (Log Analytics, Splunk, ELK, Prometheus, Nagios, Zabbix).
• Strong analytical thinking and proactive troubleshooting mindset.
• Excellent communication skills in English (written verbal).
• PreferredMicrosoft Azure Fundamentals certification (AZ-900) or Degree in CS / Information Systems.
• Experience managing mobile app releases (App Store / Play Store).
• Experience with connected device platforms (IoT environments).
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
• Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
• NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Experience:

3 years required

Skills:

Linux, Network Administration, Windows Server, PowerShell, System Administration, English, Thai

Job type:

Full-time

• We develop operational software platforms used by public sector agencies including police departments and municipal authorities. Our systems support mission-critical operations and are deployed across multiple government environments including on-premise infrastructure and hybrid deployments.
• Our platform is currently deployed across multiple locations and integrates with existing government systems and infrastructure. We are looking for a DevOps / Infrastructure Engineer to help improve reliability, monitoring, and deployment across our gr ...
• Role Overview.
• This role focuses on maintaining and improving infrastructure reliability across distributed deployments. The engineer will work across both Linux and Windows Server environments, supporting production systems deployed in hybrid on-premise and hosted environments.
• The ideal candidate enjoys diagnosing real-world infrastructure problems, automating operational tasks, and improving the stability of production systems.
• Maintain and support production infrastructure across multiple deployments
• Diagnose and resolve infrastructure incidents in Linux and Windows Server environments
• Implement centralized monitoring and logging across deployments
• Improve system observability and operational visibility
• Automate deployment and configuration of application servers
• Implement automated recovery and service health monitoring
• Improve backup, update, and patch management processes
• Document infrastructure architecture and operational playbooks
• Work closely with software engineers to ensure stable production systems.
• Key Goals for the Role.
• Reduce operational incidents across deployments
• Improve visibility into infrastructure health across all installations
• Standardize deployment and configuration processes
• Improve operational reliability and recovery procedures.
• Required Skills.
• Strong Linux system administration experience
• Strong experience managing Microsoft Windows Server environments
• Experience troubleshooting production systems and infrastructure incidents
• Familiarity with Windows services, Event Viewer, and system diagnostics
• Experience with networking fundamentals (firewalls, routing, VPNs)
• Experience operating distributed or multi-site systems.
• Nice to Have.
• Experience working in hybrid infrastructure environments (on-premise + cloud)
• Experience with infrastructure automation tools (Ansible, Terraform, etc.)
• Experience with centralized monitoring and logging systems
• Experience with containerization technologies
• Experience supporting systems in regulated or security-sensitive environments.
• What Success Looks Like in This Role.
• Implement centralized monitoring across all deployments
• Improve infrastructure documentation and visibility
• Standardize deployment and upgrade processes
• Reduce recurring infrastructure incidents.
• Why Join Us.
• Work on mission-critical systems used by real-world public safety organizations
• Direct impact on operational reliability and infrastructure architecture
• Small, high-ownership engineering team
• Opportunity to shape the infrastructure foundation of a growing platform.