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Experience:

2 years required

Job type:

Full-time

• Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
• Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
• Prepares management reports.
• Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
• Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
• Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
• Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
• Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
• Keeps management informed of guest and staff related incidents; represents senior management in their absence.
• Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
• Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
• Screens next day movements for special instructions to various departments.
• Ensures pending follow up action is communicated to the next shift.
• Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
• Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
• Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Works harmoniously and professionally with co-workers and direct superior.
• Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

1 year required

Skills:

High Responsibilities, English

Job type:

Full-time

• UnionSpace กำลังมองหาผู้ที่มีความกระตือรือร้นและพร้อมเรียนรู้
• เพื่อร่วมงานในตำแหน่ง Business Services Officer ซึ่งจะดูแล
• งานบริการธุรกิจหลากหลายด้าน เช่น การจดทะเบียนบริษัท
• วีซ่าและใบอนุญาตทำงาน บริการสำนักงาน ใบอนุญาตต่างๆ
• งานนำเข้า-ส่งออก BOI และบริการด้านองค์กรอื่นๆ.
• ตำแหน่งนี้เหมาะสำหรับผู้ที่ชอบเรียนรู้สิ่งใหม่ แก้ไขปัญหา
• ประสานงานกับผู้คน และสามารถทำงานในสภาพแวดล้อม
• ที่รวดเร็วได้ หลายส่วนของงานสามารถสอนได้ สิ่งสำคัญที่สุด
• คือทัศนคติ ความรับผิดชอบ และความพร้อมในการเติบโตไปกับทีม.
• ดูแลและสนับสนุนงานบริการธุรกิจต่างๆ ของบริษัท
• เช่น จดทะเบียนบริษัท วีซ่าและใบอนุญาตทำงาน
• ใบอนุญาตต่างๆ HR support และบริการอื่นๆ ที่เกี่ยวข้อง
• จัดเตรียมเอกสารและข้อมูลเพื่อสนับสนุนทีมขายและขั้นตอน
• onboarding ลูกค้า
• ประสานงานและติดตามกระบวนการทำงานภายใน เช่น อีเมล
• การติดตามเอกสาร และอัปเดตข้อมูลในระบบ
• ติดต่อและประสานงานกับลูกค้า โดยเฉพาะลูกค้าต่างชาติ
• เกี่ยวกับเอกสาร ความคืบหน้า และข้อมูลที่เกี่ยวข้อง
• เดินทางไปหน่วยงานราชการและองค์กรที่เกี่ยวข้อง
• เพื่อยื่นเอกสาร ติดตามงาน หรือขอข้อมูล
• อัปเดตความคืบหน้างานอย่างสม่ำเสมอ เพื่อให้ทีมและฝ่ายขาย
• ทำงานสอดคล้องกัน
• ประสานงานกับทีมภายใน พาร์ทเนอร์ภายนอก และเจ้าหน้าที่รัฐ
• เพื่อให้งานดำเนินได้อย่างราบรื่น
• ดูแลงานธุรการและงาน operation อื่นๆ ตามที่ได้รับมอบหมาย
• ตำแหน่งที่ 1: Business Services Officer
• (Personal Assistant Background / เหมาะสำหรับผู้ที่มีพื้นฐาน
• Personal Assistant)
• เคยทำงานด้าน Personal Assistant, Executive Assistant
• หรือสายงานใกล้เคียง
• อายุ 25-55 ปี
• ปริญญาตรีทุกสาขา
• หากมีประสบการณ์ด้าน PA, EA, Admin, Coordinator,
• Customer Service หรือสายงานที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ
• มีทักษะการสื่อสารและการประสานงานที่ดี
• แก้ปัญหาเฉพาะหน้าได้ดี และใส่ใจรายละเอียด
• สามารถทำงานหลายอย่างพร้อมกันและทำงานได้ด้วยตัวเอง
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ
• ทัศนคติที่ดีและความพร้อมในการเรียนรู้ สำคัญกว่าประสบการณ์ตรง
• ตำแหน่งที่ 2: Business Services Officer
• (Related Service Background Preferred /
• เหมาะสำหรับผู้ที่มีพื้นฐานด้านบริการธุรกิจ)
• อายุ 25-55 ปี
• ปริญญาตรี สาขาบริหารธุรกิจ นิติศาสตร์ ธุรกิจระหว่างประเทศ
• หรือสาขาที่เกี่ยวข้อง
• หากมีประสบการณ์หรือพื้นฐานด้านใดด้านหนึ่งต่อไปนี้
• จดทะเบียนบริษัท
• วีซ่าและใบอนุญาตทำงาน
• BOI / ส่งเสริมการลงทุน
• Corporate Secretary
• Licensing & Compliance
• Import-Export / FDA
• สามารถสื่อสารกับลูกค้าและหน่วยงานราชการได้อย่างมืออาชีพ
• มีทักษะการจัดการงานและการแก้ปัญหาที่ดี
• สามารถจัดการเอกสารและงานด้าน compliance ได้
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ
• มีความกระตือรือร้นในการเรียนรู้และพัฒนาความรู้ด้านบริการธุรกิจหลายด้าน
• มีทัศนคติที่ดี พร้อมเรียนรู้ พัฒนาตัวเองและพร้อมเติบโตไปกับทีม
• เป็นคน proactive ชอบเรียนรู้สิ่งใหม่ ปรับตัวได้ดี มีความรับผิดชอบ
• และจัดการงานได้ดี
• สามารถทำงานหลายอย่างพร้อมกัน และบริหารลำดับความสำคัญ
• ของงานได้
• มีทักษะการสื่อสารและการประสานงานที่ดี
• ทำงานร่วมกับทีมได้ดี และพร้อมสนับสนุนงานหลากหลายด้าน
• ละเอียดรอบคอบ และสามารถทำงานภายใต้เวลาที่กำหนดได้
• ประกันสังคม
• วันลาพักร้อน และวันหยุดนักขัตฤกษ์
• โบนัสตามผลงาน
• โอกาสเติบโตในสายงาน
• สภาพแวดล้อมการทำงานแบบมืออาชีพ
• วันจันทร์ - ศุกร์ เวลา 09.00 - 18.00 น.
• เข้างานวันเสาร์ 1 ครั้ง/เดือน
• สถานที่: สุขุมวิท 39 หรือสุขุมวิท 63 กรุงเทพมหานคร (Onsite)
• ส่ง CV / Resume (ภาษาอังกฤษ, PDF) มาที่
• [email protected]
• [email protected].
• หัวข้ออีเมล: Application for Business Services Officer .

Experience:

1 year required

Skills:

Business Development, Microsoft Office, English, Mandarin

Job type:

Full-time

• Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.
• Supervise daily boutique operations including POS transactions, cash handling, and sales administration.
• Responsible for achieving monthly sales targets and maximizing boutique performance.
• Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.
• Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.
• Manage customer reservations, waiting lists, and after-sales service coordination professionally.
• Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.
• Ensure all team members maintain excellent grooming, discipline, and professionalism.
• Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.
• Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.
• Professional requirements
• Bachelor s degree or higher in Business Administration, Marketing or related fields.
• Minimum 5 years of experience in luxury retail sales, with at least 1-2 years in a supervisory or Assistant Boutique Manager role.
• Excellent customer service mindset with strong interpersonal and communication skills.
• Good command of English, proficiency in Mandarin or other languages would be an advantage.
• Ability to analyze sales performance and support business development initiatives.
• Well-organized, detail-oriented, and able to work under pressure.
• Proficient in Microsoft Office and retail/POS systems.
• Job Reference: SGTH00165

Skills:

Opera, English

Job type:

Full-time

• Supervise and guide Front Office/Guest Service team members in delivering outstanding guest experiences.
• Handle check-in, check-out, and guest inquiries efficiently while maintaining a welcoming atmosphere.
• Resolve guest concerns promptly and professionally, escalating issues where necessary.
• Monitor room allocations, VIP arrangements, and special requests to ensure seamless service.
• Train, coach, and motivate team members to uphold Mövenpick service standards.
• Coordinate with other departments (Housekeeping, Engineering, F&B) to ensure smooth operations.
• Ensure adherence to safety, security, and sustainability practices aligned with Mövenpick BDMS Wellness Resort Bangkok.
• Support the implementation of loyalty programs and guest engagement initiatives.
• Qualifications Previous experience in a Front Office or Guest Services supervisory role within a hotel environment.
• Fluent in Thai and proficient in English (additional languages an advantage).
• Strong leadership, interpersonal, and communication skills.
• Knowledge of Opera or similar PMS preferred.
• Ability to work flexible shifts, including weekends and holidays.
• Positive, service-minded attitude with a focus on guest satisfaction and team development.
• Commitment to Mövenpick BDMS Wellness Resort Bangkok s Sleep Well, Eat Well, Meet Well, Live Well standards.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Job type:

Full-time

• Job Number26049434
• LocationFour Points by Sheraton Bangkok Sukhumvit 22, 30 Sukhumvit Road Soi 22, Bangkok, Central Thailand, Thailand, 10110
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job type:

Full-time

• The program consists of 3 six month department rotations within the Food and Beverage division, with gradually increasing responsibility.
• You will be assigned a buddy to assist you with settling into the program and with any ongoing questions.
• By the end of the program, graduating MITs should be ready to assume an Assistant Manager level role.
• Support The Food & Beverage leadership team in overseeing all aspects of food & beverage.
• Learn how to manage and lead a team of service professionals.
• What you bring.
• High attention to detail and commitment to a luxury quality.
• Previous experience in the food & beverage industry.
• A passion for exceptional service, fine dining and hospitality.
• Passion for excellence and innovation.
• Previous experience in the luxury market.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to adapt to changing guest needs and preferences.
• Strong leadership skills with the ability to manage, mentor, and motivate a diverse team.
• Exceptional customer service skills with a passion for delivering a luxury guest experience.
• Excellent communication, problem-solving, and organizational skills.
• Professional proficiency in Thai communication is required.
• This role does not offer visa sponsorship.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

5 years required

Skills:

Compliance, Finance, Procurement

Job type:

Full-time

• Optimize internal communication between stores and HQ functions to support retail operation efficiency.
• Assist Head of Retail in overseeing the Retail Operations and ensure compliance with Sephora standards (operation guidelines, merchandising guidelines, audit requirements, customer service, stock monitoring, marketing campaign set up, in-store digital/tech, NSO, store maintenance).
• Support the Country General Manager or Head of Retail on preparation of Retail Opera ...
• Support the Head of Retail in the delivery of retail operations strategy through strong rapport, trust and relationships between store teams, HQ functions and Regional functions.
• Operational Excellence Ensure visual merchandising and space planning within stores adhere to regional guidelines, maintaining brand consistency and maximizing sales potential.
• Work with Store Managers to oversee the operations of our store facilities, processes and procedures and ensuring they are consistently optimised and embedded across the network.
• Ensure compliance to LVMH Code of Conduct and Sephora policies and procedures and conduct regular store audits to enforce adherence to store operations manuals, ensuring consistent execution of processes and procedures across all locations.
• Coordinate regular Store Performance audits with other departments and maintain determined audit score results as a key KPI.
• Continuously refine operational processes to support business needs and growth without compromising quality or client experience.
• Implement loss prevention strategies and ensure compliance to prevent shrinkage.
• Enhance back-of-house efficiency by maximizing storage capacity and optimizing the retail team s health and safety, and ensuring a comfortable and conducive break area.
• Stakeholder Communication Collaborate with Market Retail Training, Marketing, Category, Supply Chain, Finance, and HR teams to implement cross-functional strategy for stores.
• Coordinate and communicate cross-functional topics/actions through centralized communication tools for store teams.
• Ensure smooth flow of information and continuous feedback with respective stakeholders in both HQ and store teams.
• In support of the Head of Retail, partner with Category, Supply Chain and Finance teams on network expansion, development and ongoing fit-outs to ensure the stores are delivered to the standard expected.
• Work with the Animations team and Store Managers to ensure all animations are rolled out seamlessly with minimal disruption to the store operations.
• Liaise with regional retail team on best practice store management and ensure consistency in network look and feel.
• Reports & Presentations Prepare and compile regular (weekly/monthly/annual) and adhoc reports and presentations, such as monthly KPI reports, customer satisfaction, monthly stock adjustment analysis and exception report analysis.
• Provide business results, analysis and follow up on key stores performances with Head of Retail / Store Manager such as Local vs Tourist Report, Store Productivity, BA Productivity, Tools performance and audit results.
• Quarterly store KPIs awards.
• Present and participate actively in Store Operation / SM Meeting.
• Events & Rostering Maintain the store event calendar, coordinating with relevant teams to enable successful execution of events such as Sephora, brand, marketing and training activities.
• Ensure monthly store rosters align with events & activities.
• Store NetworkSupport the Head of Retail to play a key role in the operational roll out of new stores across Thailand.
• Customer Service Act on customer feedback, collaborating with stores to implement necessary changes and improvements to enhance the customer experience. Follow up on the scope of change implementation and report update to ensure the changes are successful.l Vendor ManagementResponsible for overall procurement process for store supplies to find the best cost execution.
• Ensure the project is completed per the supplier's scope and provide the completion report to Head of Retail. Open a new supplier in COREFA, issue PO related to the work done, scan the documents into the COREFA system.
• Project Management Assist Head of Retail on delivery of retail projects, such as roll out of regional initiatives and new tools.
• Others Any other ad hoc duties assigned.
• Reporting line & key stakeholders: The Retail Operations Assistant Manager will report to Head of Retail.
• Subordinates: n/a
• We would love to hear from you if you have Thai National with a minimum University diploma/degree.
• 5+ years of experience in a customer and commercial-focused retail environment (beauty/fashion preferred).
• 2+ years work experience in Retail operations role.
• 1+ year of Store management responsibility is advantageous.
• Advanced MS Office proficiency (Excel and Power Point proficiency is required).
• Service oriented with great passion for retail industry.
• Comprehensive product, retail and industry understanding.
• Good analytical skills with an eye for detail.
• Strong interpersonal and communication skills with positive mindset.
• Strong organisation skills with ability to handle multitasking.

Experience:

5 years required

Skills:

Excel, SAP, Negotiation, English

Job type:

Full-time

• Deliver cutting-edge the services relating to the ranging system and the master data to stakeholders, to ensure accurate product data flow across upstream and downstream systems, troubleshooting as needed.
• Plan and execute all ranging planning and operations related template, systems and data tasks.
• Product Data ManagementLead and drive consistent support the teams relating to master data management and maintenance by using the excel format and in the system.
• Provide support to relevant IT applications, in particular, ranging tools such as M3, Hub-Light, SAP etc.
• Provide the clear guideline on key tasks for Countries teams to fill in the master data properly.
• Provide timely and accurate analysis and reporting to the SEA and Countries key stakeholders.
• Support and maintain specified SAP product master data fields (e.g; segmentation, RRP, RID).
• Conduct regular reports to ensure data accuracy and guide corrections.
• Monitor and evaluate implementation of master data, ensuring consistency of data quality.
• Provide support to relevant IT applications, in particular, ranging tools such as M3, Hub-Light, SAP.
• MARKETING SYSTEMS EXPERTISE.
• Serve as ranging and master data systems administrator and system expert. (e.g; Hublight, M3).
• Support ranging systems master data projects (e.g; M3 rollout, CLICK rollout).
• Lead the new ranging system (M3) and sell-in tool (CLICK) rollout in SEA.
• Drive system and process optimization for ranging and master data management.
• Global: Global BPO, Global CTC, and Global IT.
• Markets: SEA CTC, SEA DNA, SEA SCM, SEA DP.
• Countries/Clusters: EM MOPS, EM CTC.
• KNOWLEDGE, SKILLS AND ABILITIES.
• High degree of commercial knowledge and business acumen.
• Operational experience in Customer Service, Sales Coordination, and IT.
• Passionate about data and system.
• Strong understanding of GTM processes and KPIs.
• Strong interpersonal skills (e.g. communication, negotiation).
• Mental flexibility, initiative and determination.
• Advanced Microsoft Office skills.
• Fluent in English both verbally and written.
• REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS.
• Bachelor s degree with focus on Marketing / Sales / IT / Demand planning / Purchasing.
• Business: 5+ year experience in international SGI and/or FMCG company, experience with master data management and SAP system administrator.
• Functional: 3+ year experience in marketing or sales analytics.
• Cross-functional experience ideally in Marketing / Sales / Finance / Operations / SCM.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Assistant Manager, Marketing Operation (Product Data Management) -SEA BRAND: LOCATION: Bangkok TEAM: Brand Management & Communications STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 544675 DATE: May 13, 2026

Skills:

Automation, Compliance, English

Job type:

Full-time

• Serve as the primary point of contact for stakeholders, facilitating communication to ensure alignment on product vision and business requirements.
• Analyze business processes and requirements, identifying areas for improvement and driving operational efficiency.
• Prioritize product backlog items based on business value, complexity, and risk.
• Write clear and concise user stories that effectively communicate product requirements to the development team.
• Work with QA teams to develop test cases that accurately capture business requirements and acceptance criteria.
• Use problem-solving skills to address product challenges and develop innovative solutions.
• Collaborate with cross-functional teams to ensure products are developed and launched according to business requirements.
• Accelerate BA workflows with AI productivity tools Use AI assistants (Claude Code, Kiro, Microsoft Copilot, or equivalent) to speed up requirements gathering, user story drafting, acceptance criteria writing, and stakeholder communication, reducing time-to-clarity on complex features.
• Identify and specify AI-powered features in the product backlog translate business needs into clear user stories for AI/ML capabilities (intelligent automation, predictive analytics, LLM-powered features); partner with engineering to define acceptance criteria that validate AI feature quality, accuracy, and responsible AI compliance.
• What you bringBachelor's Degree in Computer and Information Science, Business Studies, or Management.
• Proven experience as a Business Analyst or similar role in a technology company.
• Strong analytical and problem-solving skills; experience with backlog management and prioritization in Agile environments.
• Excellent stakeholder communication and management skills; proficiency in writing user stories and defining acceptance criteria.
• Excellent written and verbal communication skills in English; good presentation skills.
• Knowledge of the insurance industry, claims, and Allianz's products a plus.
• Practical proficiency with AI productivity tools (Claude Code, Kiro, Microsoft Copilot, or equivalent) for BA workflows including requirements analysis, user story drafting, and stakeholder reporting; ability to write user stories and acceptance criteria for AI-powered features, including data requirements, model accuracy thresholds, and responsible AI considerations; awareness of AI governance principles and how they translate to product requirements.
• What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance, and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
• Flexible working, health, and wellbeing offers (including healthcare and parental leave benefits) support balancing family and career and help our people return from career breaks with valuable experience.
• Work from home allowance.
• Comprehensive health insurance extends beyond employees to cover their loved ones.
• We offer a premium gym membership to support well-being and a healthy work-life balance.
• 97303 | Operations | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent
• About Allianz Technology
• With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked with running, optimizing, transforming, and innovating the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology.
• Commitment to Integrity, Fairness Inclusion
• Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.
• To Recruitment Agencies: Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agency or search firm recruiters. When we engage with recruitment agencies, the partnership is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate is ultimately employed by Allianz.