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Skills:

Data Analysis, Project Management, SQL

Job type:

Full-time

• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviours with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• CollaborationCollaborate with local WFM teamProvide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Collaborate with other teams/Stakeholder:Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Management:Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Research, Finance, Financial Analysis

Job type:

Full-time

• Understand context of the business requirements to be able to provide insight analysis that is data driven to propose strategic options and make a sound recommendation.
• Conducting research to identify new markets, customer needs, identify risks and opportunities where applicable on the timely basis.
• Leading workshops to identify new concepts, breakthrough ideas leading to new business opportunities.
• Coordinating with the internal and external stakeholders to collect relevant data for further analysis and implement business opportunities and thereby maximize revenue.
• Screen potential business deals to ensure alignment with corporate strategy by analyzing market strategies, deal requirements, potential, and financial related issues i.e. evaluating options, resolving internal priorities, recommending equity investments.
• Explore and discover opportunities, and proposes potential business deals by contacting and connecting potential partners (internal and external).
• Communicate ideas and recommendation through presentation to senior managements and other stakeholders.
• Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
• Work closely with Business Partner and Finance partner to build business model to assess growth and investment of strategic initiatives.
• Strategic Planning and PMO.
• Be the project champion on key strategic stream by helping BU leader to set up the project in development phase, set governing body, and help facilitate key governance meeting.
• Develop, design, and consolidate tracking of relevant financial/business KPIs to be able to clearly measure performance of the business deliverables and give insightful view to senior management.
• Project manage and/or facilitate assigned initiatives, ensuring alignment of initiatives to corporate-level strategies.
• Facilitate the process of annual strategic planning to ensure company is aligned on strategic and financial paths on a timely manner.
• Work on any adhoc projects or initiatives per assigned by CEO and/or senior management team.
• Experience in strategy/ business consulting/ marketing with leading firms.
• Experience in lead large-scale business process improvement program.
• Experience in change management.
• Business and financial analysis background. Must be comfortable with numbers and understanding of financial performance.
• Excellent in stakeholder management with a self-starter attitude.
• Able to manage conflict and comfortable in managing cross-functional scope of work.
• Comfortable with change and non-routine work.
• Eager to learn and is a great team player.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Budgeting, Microsoft Office, Excel

Job type:

Full-time

• Responsible as role of a project Management, taking care network development plan, a new distribution center and a new project for existing operations, the main area response is expansion of the distribution network for supporting the rapid growth of new stores opening. End- to-End control from the beginning of warehouse development to the end handover. Including propose a proposal, budgeting, contract and registration, process design, system design, project implementation, and operation running in migration phase.
• Co-ordinates with internal & external team members to serve demands in the future supply chain & logistics management focusing on networking development & warehousing part.
• Collect and analyze data relating to logistics operations and determine optimal logistics operating solutions focusing on networking development & warehousing part. Include improving warehouse processes and layout design.
• To ensure that all recommended solutions, implementation plans, meet the requirements. Manages project implementations with all stakeholders and related parties as a project manager.
• Keep up with the latest trends and innovations in warehousing and logistics.
• Other projects or feasibility studies upon assignment.
• Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed (Supply chain management, warehousing design is an advantage.).
• Have Experience 3-5 Years in DC Network Planning, Hub Network Planning, Warehouse operations, Project implementation and WMS.
• Have Experience of Control End-to-End for a new Distribution center is an advantage.
• Strong analytical and numerical skill is mandatory.
• Proficient in Microsoft Office Applications. (Excel, PowerPoint and Visio), AutoCAD, and Microsoft Project is an advantage.

Job type:

Full-time

• Conduct research and analysis for leadership team to develop overall direction and strategic plan and assess strategic options in the context of product category, ThaiBev Group s strategic direction and market environment.
• Ensure alignment of strategic plan within Product Group and ThaiBev Group and communicate strategic plans to key stakeholders across the organization to ensure the clear and consistent understanding.
• Translate ideas and discussions into clear, logically organized and well-crafted doc ...
• Support leadership team to analyze competitive landscape to identify growth opportunities, and identify potential risks associated with business.
• Collaborate with key relevant functions to ensure risk mitigation plan is implemented.
• Support/provide consultation on Product Group s strategic plan related topics/ongoing initiatives.
• Work with corporate finance, legal and operations teams on due diligence, financial analysis, risk assessments for potential acquisitions, and execute M&A transactions.
• Review potential M&A opportunities that align with Product Group and ThaiBev Group s strategic goals.
• Bachelor s degree in Business Administration, Economics, Finance, or a related field. A Master s degree in Business Administration (MBA) or related field is a plus.
• Minimum 8 years of experience in Corporate Strategy Planning or Business Development.
• Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations and track performance metrics.
• Proven ability to gather and analyze market research, identify trends, and develop actionable insights to shape business strategies.
• Proficiency in developing budgets, setting targets, and understanding financial metrics to optimize business and operational performance.
• Experience in coordinating cross-functional teams and managing strategic initiatives across business units.
• Strong interpersonal and communication skills, with the ability to collaborate with internal and external stakeholders to deliver clear, concise, and impactful presentations to senior management and other stakeholders.
• Excellent in Thai and English communication.
• Sirapatsorn Traipein ( Meen ).
• Human Capital Business Partner - Spirits.
• Office of Human Capital | ThaiBev Marketing Co., Ltd.
• Sangsom Building 1, 4th Floor, 15 Moo 14, Vibhavadi Rangsit Rd.,.
• Chomphon, Chatuchak, Bangkok, Thailand 10900.
• Email: [email protected].

Skills:

Market Research, Research, Finance

Job type:

Full-time

• Lead the overall development and execution of the company's strategies and business plan, ensuring alignment with the annual schedule.
• Conduct thorough market research and competitor analysis to identify emerging trends and opportunities for growth.
• Develop key strategies, strategic initiatives and action plans aligend with the company s goals and objectives.
• Work closely with other departments, including finance, marketing, and operations, to ensure strategic initiatives are aligned with overall business objectives.
• Collaborate with cross-functional teams to translate business strategies into actionable plans.
• Monitor progress and results of strategy, initiatives and key performance indicators (KPIs), including prepare performance reports for executives, and define necessary actions to ensure the performance are on track.
• Prepare and present regular reports to senior leadership, highlighting key strategic initiatives, progress, and areas for improvement.
• Prepare presentation and communication materials to assist strategy and transformation leadership team in team-related meetings, e.g., business plan, team meeting.
• Analyze key performance indicators, financial data, and operational metrics to identify areas for improvement and growth.
• Provide insights and recommendations to senior leadership based on data-driven analysis.
• Monitor industry trends, risks and regulatory changes that may impact the business.
• Oversee and manage strategic projects, ensuring timely and successful execution.
• Work with project teams to define scopes, objectives, and deliverables, collaborating within your team and across other teams.
• Communicate complex ideas and strategies in a clear and concise manner to various stakeholders.
• Foster a culture of collaboration and information-sharing to drive collective success.
• Prepare progress and monitoring report to update executives on a timely manner.
• Master s degree in business, finance, economics, or a related discipline.
• Proven experience in strategic planning, business analysis, and project management.
• Strong analytical and problem-solving skills with the ability to think strategically.
• Excellent communication and presentation skills.
• Demonstrated leadership experience, with the ability to inspire and motivate teams.
• Ability to work collaboratively across departments and levels within the organization.
• High level of proficiency in Microsoft Office suite and other relevant tools.
• Analytical Skill.
• Communication Skill.
• Organizational Skill.
• Attention to detail.
• Time-Management Skill.
• Interpersonal Skill.
• Highly motivated and committed personality.
• การเดินทาง.
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• MRT: สถานีพหลโยธิน
• บริการเรียกรถบริเวณผ่าน App MuvMi.
• ติดตามข่าวสารจาก SC ASSET ได้ที่.
• Facebook: SC Asset Recruitment
• Linkedin: m.scasset.com/linkedin.

Job type:

Full-time

• Conduct and prepare comprehensive financial performance analyses.
• Collaborate closely with internal teams to facilitate budgeting processes.
• Conduct financial information to support commercial team s objectives.
• Collaborate with stakeholders to monitor, review, and update the status of key strategic initiatives.
• Prepare presentations to support Senior management team and other stakeholders.
• Demonstrated ability to perform as a Project Manager or Planning Manager.
• Possess ability to prepare and analyze project data efficiently.
• Coordinate and collaborate effectively across diverse entities between internal and external stakeholders.
• Ad-hoc projects as assigned.
• Bachelor's or Master's Degree in Business, Accounting, Finance, Economics, or a related field with minimum of 8-year experiences in Corporate Finance and Commercial Finance.
• Fluent in English communication skills, both spoken and written.
• Capability to initiate and strategically plan projects.
• Proficient problem-solving skills.
• Skilled in clear communication and coordination with team members and stakeholders.
• Teamwork-oriented with a proactive approach to leadership.
• Creative in presenting opinions and ideas to the public.
• Capacity to work effectively under pressure.

Job type:

Full-time

• Leading development of the Trade Planning to achieve defined business objectives across all product categories.
• Responsible for management, monitoring, evaluating trade promotions and trade marketing investments and initiatives execution and performance.
• Development of a trade promotional plan with key customers and channels to grow the categories.
• Define range plan (quantities and price range) based on consumer analytics to deliver against financial target.
• Responsible for developing commercial campaign to drive sale by working closely with marketing and business intelligence team.
• Collaborate with commercial and marketing team to make sure consumer and stores input into merchandise decisions.
• Finalization the range of assortment plan.
• Drive sales performance by developing and initiating the promotional program.
• Responsible for conducting campaign analysis alongside business intelligence team to gain commercial insights.
• Responsible for monitoring and evaluating campaign on product assortment planning.
• Bachelor's degree (communications, marketing, advertising or business) preferred.
• At least 5-7 years in Marketing, Merchandising, or related field with experience in driving campaign development to revenue growth; retail experience is a plus.
• Strong analytical skills, ability to relate results to business objectives.
• Outstanding communicator with strong presentation skills; excellent analytical skillset required.
• Can work in a fast paced environment; Is highly organized and a creative problem solver with an attention to detail.

Job type:

Full-time

Job Description Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in order to drive market leading planning for clients Works with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement s Uses understanding of commercial opportunities and trading focuses to ensure investment is guided towards the most appropriate partners Location: Bangkok Brand: Carat Time Type: Full time Contract Type: Permanent

Skills:

Leadership Skill, Negotiation, English

Job type:

Full-time

• Responsible for planning and selecting a range of Commercial Products to sell.
• Set up all plan to achieve sale and plan other income.
• Manage and control budget to allocate as each supplier.
• Assessing the customer demand, including price, quality and availability.
• To capture, analyze, and predict the future market trends; and ready to change in demand.
• To realize the store policy, and implemented.
• Be able to maximize profits at competitive prices via bench marking with rivals.
• Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning.
• Regularly reviewing performance indicators, such as sales and discount levels.
• Managing plans for stock levels.
• Reacting to changes in demand and logistics.
• Meeting suppliers and negotiating terms of contract.
• Maintaining relationships with existing suppliers and sourcing new suppliers for future.
• Participating in promotional activities and understanding the customer needs.
• Writing reports and forecasting sales levels; and presenting to Senior Commercial Manager.
• Bachelor degree in marketing, international business administration or any related field.
• Minimum 6 years experiences in sourcing or buying.
• Team Leader, Possess sound leadership skill and be able to lead a merchandising team.
• Strong negotiation skill and good sense of Merchandising and commercial.
• Initiative, proactive, positive thinking and can do attitude.
• Multitask, quick response and can work under pressure.
• Good command of English.
• Excellent in computer usage of MS Office.

Skills:

Market Research, Research, Negotiation

Job type:

Full-time

• Supplier Management and Development Identifies suppliers who can co-develop products.
• Cooperates and maintains good relationship with suppliers who are reliable in providing products.
• Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation.
• Visit suppliers and producers.
• Product Management and Development.
• Conducts market research and analysis to identify products that can be developed and adopted as Fresh Food Products.
• Coordinates with concerned Director, Sr. Buyer and Buyers to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as Fresh Food Products.
• Monitors the performance of Fresh Food Products, identify route causes of shortfall and plan actions to improve performance Sales Target.
• Work with Marketing team to develop new launch activity in stores to drive sales Pricing and Makro Mail Promotional Program.
• Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning.
• Work with Marketing team to produce an effective Makro Mail Program, to achieve sales budget and profit targets.
• Team Management Feeds back market information, competition information, projects, sales and profit results to line manager and supported team.
• Gives all necessary information and documents (i.e. article, supplier, ordering, promotions) to the stores.
• Makes regular store visits to detect operational problems and follows-up on product quality and presentation.
• Gives all the necessary information to the Commercial Director and concerned Sr Buyer.
• Master degree in Business Management, Marketing, Economics or related.
• At least 2 years in managerial experience or level in commercial sourcing or buying operations of retails or whole selling business.
• Effective Negotiation and Communication skills.
• Strongly in capability dealing with different parties and levels.
• Strongly in result oriented, resourceful, attention to details, analytical skills.
• High flexibility both time and travelling.

Experience:

5 years required

Skills:

Creativity, Problem Solving, Research

Job type:

Full-time

• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process.
• Lead account project manager for the entire business accountable for achieving deadlines across all campaigns and deliverables.
• Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contri ...
• In this role, your goals will be: In three months:Begun to develop relationships with the key day-to-day team, client and media partner contacts.
• Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
• Have a clear understanding of the day-to-day implementation and reporting tools utilised by the team.
• In six months:Motivated and inspired the team to produce a high quality work.
• A thorough understanding of the client s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders.
• Been involved with annual negotiations to maximize client investment.
• In 12 months:Ensured that your client servicing is best in class.
• Trained and mentored junior team members.
• Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment.
• Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.
• What you ll bring:Developing innovative and effective digital communication solutions in response to client briefs.
• Ensuring creativity, accuracy and timely output across the portfolio.
• You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
• Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.
• Minimum qualifications:Under graduate degree in communication or media or business management (Post-graduate/masters preferred).
• At least 5 years in media planning experience or related field required.
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning.
• Familiar with the timelines, processes and needs of the implementation of all media.
• Knowledgeable about new approaches to and developments in tactical planning.
• Demonstrated critical thinking and problem solving.
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure.
• Ability to make decisions and use critical thinking.
• Knowledge and use of various research systems.
• More about GroupM Thailand In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn -
• https://www.linkedin.com/company/groupm

Experience:

3 years required

Skills:

Accounting, Finance, CPA, English

Job type:

Full-time

• Reporting for Hermès Group, Region and local Senior Management.
• Forecasting: preparation of annual budget and 3-year plan.
• Reforecasting to build accurate quarterly estimates and anticipate variances against budget.
• Monitoring profitability with detailed analyses of sales, margin, purchases, stock level, associated depreciation, and all expenses.
• Identify areas of risk, alert Management and suggest corrective actions.
• Work closely with, but not limited to:Accounting team to guarantee the accuracy of the financial information, design the analytical structure and ensure accuracy of cost allocation.
• Merchandising team to monitor Open-to-buy, challenge buying assumptions and ensure purchases commitments are in line with budget. Provides support with pricing strategy and price change implementation. Assist with the completion of inventory reporting (stock equation, sell-through, invoicing commitment).
• Head of Departments to monitor expenses.
• Senior Management to measure the financial implication of the subsidiaries strategic initiatives..
• Monthly cash flow forecast including end of year and next year projection.
• Preparation and analysis of financial ratios: free cash flow, working capital, return on capital employed.
• Prepares Business Plan for investment projects. Completes project cost follow-up, analysis and reforecast.
• Degree holder in finance or accounting, ideally CA or CPA qualified.
• At least 5 to 7 years experience in the Finance field with a minimum 3 years in a similar capacity.
• Strong analytical skills and communication skills.
• Excellent command in English.
• Be curious and proactive.
• Stakeholder management (internal and external) and service-mind oriented.
• Computer literacy of MS Office and Financial software (SAP, CEGID, TM1, Cognos, Tableau).

Experience:

5 years required

Skills:

Finance, Enthusiastic, English

Job type:

Full-time

• Instill an uncompromising culture in which image comes first.
• Acts as role model / brand ambassador in terms of communication, behavior and grooming, whether with internal or external customers, thereby inspiring the teams to do the same.
• Partner proactively and closely with the Visual Merchandising, Style, Retail and Product teams to ensure that window and in-boutique displays consistently reflect the essence of the seasonal collection and that boutique environment is in optimum condit ...
• Nurture harmonious relationships with landlords, PR, Media and local public authority.
• Lead and develop team Foster a culture of excellence in the team and ensures that team members are engaged, motivated and performing their duties in accordance with Chanel vision and mission.
• Dedicate time to people development, with focus on Retail Management.
• Develop team members through identification of strengths and areas of improvement and through individual development plans.
• Work closely with HR on all talent topics, including retention and succession planning.
• Build and update divisional strategy Put together priorities (goals and ways to achieve them) for the year and the forthcoming 3 to 5 years in all key domains, and in line with global and regional strategies.
• Develop that strategy collectively, communicate the strategy clearly to all parties concerned and address related queries.
• Build a client-centric team Drive a client-centric culture to champion long term customer engagement.
• Ensure that the Retail Team pays adequate attention to all levels of clients, and engage them to the brand for the long term.
• Work proactively with the Marketing Team to analyze customer trends, visits, purchases and other behaviors.
• Set high standards in all aspects of customer service. Proactively partners with Training team to address short- comings in customer service identified through client surveys or other feedback.
• Consider all client feedback and sees that all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
• Properly manage Merchandise & Inventory Work closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise.
• Oversee the buying process including the OTB and provides guidance to the Product team to ensure a good balance between image and commercial needs.
• Encourage active participation from the retail teams during pre and post buy meetings, and mandates providing regular qualitative feedback on products to the Product Team.
• Manage KPIs Work with Retail Management to fulfill Service KPIs, devises strategies to bridge the service gaps, if any.
• With Retail and Marketing teams, drive sales on a daily / weekly / monthly basis for the team. Analyzes variance against sales targets and take appropriate actions.
• Recommend and enhance commission /incentive schemes to achieve short-term and long- term Service and Sales targets.
• Operations Management (with Retail Management) Ensure each boutique maximizes staff strength according to traffic demands and trading patterns.
• Ensure all operational procedures are followed. Partners with Finance Department to regularly review internal controls with regards to protection of company assets, and prevent losses.
• Fosters Close Partnerships Form close partnerships within the division (all direct reports and beyond) and with other divisions (Communications, HR, Finance, DC, IT and F&BP) to best execute and achieve business objectives.
• Develops Watch & Fine Jewelry (with W&FJ Manager) Integrate W&FJ within the division while respecting the specificities (Retail / Marketing / VM / Training) of the W&FJ product category.
• Increase WFJ sales and clients penetration in Fashion through clienteling and retail efforts driving Fashion client conversion.
• Ensure constant focus on the WFJ category in Thailand through leadership messages and support of the category in synergy with Fashion.
• You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
• Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
• People leadership: As a trusted leader of a large organization, you will be energized by setting directions among all functions and executing them with excellence and precision. Your ability to connect different métiers , think analytically, be agile and drive collaboration will be pivotal in leading the fashion business. You will also be leading beyond Fashion as a member of the executive leadership committee, providing thought leadership and inspiring the broader organization. You will embrace opportunities to inspire, mentor and coach others within Fashion and beyond.
• Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
• What You Will Bring At least 10 to 15 years of retail management experience managing the operations of an international luxury brand.
• Exposure to buying and merchandising will be preferred, as would a brand centric approach.
• Experience and proven track record of leading a group of luxury brand retail stores in Thailand. Experience in luxury fashion sector will be an advantage.
• Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy in from staff.
• Solid business and general management experience.
• Strong brand development and creative marketing skills.
• Results and bottom line oriented, with strong resource allocation skills.
• Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
• A progressive management style and develops people effectively.
• Openness to change, collaborate and a team player.
• Agility and adaptability to lead the Fashion team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
• Well-developed interpersonal skills in order to be able to work in people driven business.
• Fluency in English.
• What Chanel can offer you The opportunity to lead Chanel Fashion business in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best.At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.