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Job type:
Full-time
Salary:
negotiable
- Drive sales success by maximizing service opportunities within assigned customer portfolios through both in-person and virtual interactions.
- Develop and execute strategic sales plans to protect, grow, and diversify customer relationships.
- Conduct needs assessments and deliver compelling presentations, product demonstrations, and proposals.
- Build and maintain strong relationships with customers while identifying cross-selling and up-selling opportunities.
- Collaborate with internal teams to ensure excellent customer service delivery and satisfaction.
- Proven track record in face-to-face sales and account management.
- Strong business acumen with ability to understand and articulate customer needs.
- Excellent presentation and communication skills, both in-person and virtual.
- Demonstrated ability to build and maintain professional relationships.
- Self-motivated with strong organizational and time management skills.
- Dynamic hybrid work environment combining field visits and virtual engagement.
- Opportunity to manage your own portfolio of customers and territories.
- Professional development and growth in a customer-focused environment.
- Comprehensive training and support to enhance your sales expertise.
- Autonomy to develop and implement your sales strategies.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 40 billion global revenue
- 9% organic growth
- 150 000+ employees in 100+ countries.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Experience:
2 years required
Skills:
Electrical Engineering, English
Job type:
Full-time
Salary:
฿17,000 - ฿22,000, negotiable
- Install and commission automated packaging machines at customer sites.
- Test machine functionality and performance after installation.
- Diagnose and troubleshoot electrical and mechanical issues.
- Provide after-sales technical support and on-site service.
- Perform preventive and corrective machine maintenance.
- Handle machine assembly, adjustment, and mechanical servicing.
- Prepare service reports and technical documentation.
- Travel internationally as required for customer support and installations.
Experience:
No experience required
Skills:
Digital Marketing, Market Research, English, Thai
Job type:
Full-time
Salary:
฿30,000 , negotiable
- Assist the MD, client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
Experience:
No experience required
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿28,000, negotiable, commission paid with salary
- ดูแลและประสานงานกับลูกค้าในการรับ Booking ทั้งขาเข้าและขาออก สําหรับการขนส่งทางเรือ ทางอากาศ และทางบก
- ประสานงานกับฝ่ายปฏิบัติการ ฝ่ายขาย ชิปปิ้ง คลังสินค้า รถ รวมถึงหน่วยงานภายนอก เช่น สายเรือ สายการบิน
- ติดตามและอัปเดตสถานะของแต่ละ Shipment ตังแต่เริ่มต้นจนถึงส่งมอบปลายทาง โดยตรวจสอบข้อมูลจากสายเรือ สายการบิน ชิปปิ้ง และรถ
- พร้อมอัปเดตข้อมูลลงในระบบอย่างถูกต้องและตรงเวลา เพื่อให้ลูกค้าสามารถติดตามงานได้อย่างแม่นยําและทันเหตุการณ์
- และแจ้งความคืบหน้าให้ลูกค้าทราบอย่างต่อเนื่อง เช่น ETD, ETA, สถานะผ่านพิธีการศุลกากร, ส่งรูปภาพสินค้า เป็นต้น
- จัดเตรียมเอกสารที่เกี่ยวข้อง เช่น ใบจองเรือ (Booking confirmation), ใบตราส่ง (B/L), Commercial Invoice, Packing List
- และประสานกับลูกค้าให้ครบถ้วนตามกําหนดเวลา
- รับเรื่องร้องเรียน และแก้ไขปัญหาเฉพาะหน้า โดยประสานกับฝ่ายที่เกี่ยวข้องเพื่อหาทางออกอย่างมีประสิทธิภาพ
- จัดทํารายงานและบันทึกข้อมูล เช่น รายงานสรุปงาน สถิติการให้บริการ หรือข้อผิดพลาดต่าง ๆ เพื่อใช้ในการวางแผนและปรับปรุงบริการ
- สนับสนุนการทํางานของฝ่ายขาย เช่นการช่วยขอราคาและพัฒนาความสัมพันธ์กับลูกค้าเพื่อให้เกิดความพึงพอใจและความต่อเนื่องในการใช้บริการ
- แก้ไขข้อมูลเอกสารต่างๆ ทําจดหมายให้สายเรือ หรือ Agent, Co-load
- จัดชุดเอกสารแลกรับดีโอ ไปจนถึงวางบิลผ่านอีเมล์และจัดชุดวางบิลให้แมส.
- สามารถสื่อสารและประสานงานได้ดี มีมนุษยสัมพันธ์ดี และสามารถทํางานภายใต้ความกดดันได้
- สามารถใช้งานโปรแกรม Microsoft Office (Excel, Word, Outlook) ได้ดี
- สามารถสื่อสารภาษาอังกฤษในระดับพอสื่อสารได้ (หากสามารถสื่อสารกับชาวต่างชาติได้จะพิจารณาเป็นพิเศษ).
- ลักษณะงานที่ต้องการ
- มีความละเอียดรอบคอบ เนื่องจากเกี่ยวข้องกับเอกสารและข้อมูลสําคัญ
- สามารถทํางานหลายอย่างพร้อมกันได้ดี (Multitasking)
- มีจิตใจในการให้บริการ และแก้ไขปัญหาเฉพาะหน้าได้ดี
- สามารถทํางานเป็นทีม และมีทัศนคติที่ดีในการทํางานร่วมกับผู้อื่น.
- เงินเดือนตามความสามารถและประสบการณ์
- Incentive / โบนัสตามผลงาน (หลังผ่านช่วงทดลองงาน)
- วันลาพักร้อนประจำปี
- 7 วัน หลังผ่านช่วงทดลองงาน
- 10 วัน ตั้งแต่ปีที่ 2 เป็นต้นไป
- ประกันสังคม
- ประกันสุขภาพ
- ของขวัญวันเกิดพนักงาน (เลือกได้ระหว่าง วันหยุดวันเกิด หรือ โบนัสวันเกิด)
- ปรับเงินเดือนประจำปีตามผลงานและความรับผิดชอบ
- บรรยากาศการทำงานแบบทีมเล็ก คล่องตัว และเป็นกันเอง
- โอกาสเติบโตไปพร้อมกับบริษัท
- งบสนับสนุนการเรียนรู้และพัฒนาทักษะในการทำงาน
- ขนม เครื่องดื่ม และมุมพักผ่อนสำหรับพนักงาน
- วันหยุดตามประเพณีประจำปีของบริษัท
- การช่วยเหลือและยืดหยุ่นในกรณีฉุกเฉินหรือเรื่องสำคัญของครอบครัว
- งบสนับสนุนสำหรับการพักผ่อน / ท่องเที่ยวประจำปี (หลังผ่านทดลองงาน).
Experience:
3 years required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿40,000, negotiable
- Coordinate with Sales, Business Development, and Key Account teams to execute shipment instructions in accordance with SOPs.
- Manage both import and export shipments, including booking, documentation, and cargo movement.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for import/ export processes.
- Arrange cargo pickup (export) and delivery (import), including monitoring shipment schedules and status updates.
- Prepare and handle all relevant shipping documents such as invoices, packing lists, AWB/BL, permits, and customs-related documentation.
- Track shipments and proactively update customers on cargo status, delays, or issues.
- Coordinate customs clearance processes and ensure compliance with local regulations (for import shipments).
- Create and maintain accurate job files, system entries, and reports.
- Verify and process billing, including debit/credit notes from overseas agents and invoicing to customers and vendors.
- Investigate and resolve customer inquiries, discrepancies, and operational issues in a timely manner.
- Ensure accuracy, quality, and compliance with company standards and KPIs.
- Perform additional duties as assigned by the Manager.
- Good understanding of import/export operations in freight forwarding/logistics.
- Excellent written and verbal English communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Ability to work under pressure and meet tight deadlines.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
- Problem-solving mindset with a proactive approach.
- Start immediately or within short notice period is preferred.
- Diploma or Bachelor s degree in Logistics/ Shipping/Airline/ Freight Forwarding or a related field.
- Minimum of 3-5 years of experience or specialization in Freight Forwarding or a related logistics industry.
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions.
- Working Tuesday till Sunday 9:30 - 18:00 ( Six Days).
- Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
- Ability to manage multiple events simultaneously while maintaining high-quality standards.
- Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
- Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
- Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
- Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- 500 Baht per events organizing.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Sunday.
- Website TB: https://teambuildingbkk.com/.
- Website BKK French Touch: https://bkkfrenchtouch.com/party-planner-in-thailand/.
- Website CSR: https://bangkokcsrteambuilding.com/.
- Website Amazing Adventure: https://www.amazingadventurebangkok.com/.
- BKK French Touch Co., Ltd.
- 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
- Khlong Tan, Khlong Toei, Bangkok 10110.
- Location: https://share.google/EFPeBtV9ssfZ90d9B.
Experience:
1 year required
Skills:
Fast Learner, English, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿30,000, negotiable
- ทำงานส่งเครื่องมือผ่าตัด สายงานออร์โธปิดิกส์
- ดูแลจัดเครื่องมือตามจำนวนงานที่ได้รับมาในแต่ละวัน
- ดูแลเครื่องมือให้อยู่ในสภาพพร้อมใช้อยู่เสมอ
- รับผิดชอบงานครบตามเวลาในแต่ละวัน.
Experience:
2 years required
Skills:
Problem Solving, Excel, English
Job type:
Full-time
Salary:
negotiable
- Customer Services.
- Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
- Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
- Support customers to handle and eliminate day-to-day issues with enquiries.
- Quality Management.
- Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
- Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
- Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
- Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
- Handle difficult special calls and solve other issues escalated by agents follow up with various departments on problem solving or information sharing if needed.
- Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
- Incoming cases and calls monitoring and job assignment including calls and email.
- Must HaveBachelor's degree in any fields.
- At least 2 years in customer service, call centre experience from health and general insurance.
- Good communications skills both written and spoken Thai and English.
- Excellent customer service mind and Self-motivated.
- Nice to HaveGood Influencing, negotiating, presentation and motivation skills.
- The Knowledge of insurance operations and processes will be the advantage.
- Good computer knowledge and skills including Microsoft word/ excel, and database management.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
Experience:
2 years required
Skills:
Budgeting, Purchasing, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Co-ordinate to IT for releasing telephone signal.
- Adjust and solve problem of telephone equipment and wire connected.
- Telephone conference usage.
- 2) CISCO VC System and Meeting roomsSolve problem of VC CISCO.
- Coordinate with vendors for repair and maintenance.
- 3) SMS Gateway/Application/Web based: TRUE Move / Digital Marketing CenterCoordinate to vendor for price and agreement.
- Create user such as UI, Claims, POS, Medical, MKT etc.
- Receive SMS requested form: 1 way / 2 ways SMS.
- Send out as request and inform status to user.
- Create SMS status report and send to user via email.
- Monitor and solve the problem.
- Monthly expenses report to user via email.
- 4) Billing Telephone Fax SystemCreate group department of each cost center to be easy for making the report and allocate expense.
- Create report and retrieve report both call in and out to user and call center 1373.
- 5) Air Card/ Mobile PhoneReceive the request from department in managing air card and mobile phone, based on the policy.
- Coordinate with the external parties (e.g. TRUE, Dtac, AIS) to provide air card and mobile phone with package.
- Distribute air card to employees.
- 6) Service Maintenance/ repair of Office facilities equipmentReceive the request for maintenance of Xerox machine, thermal binding machine, signet company machine, facsimile, LCD projector, AV System, Locker.
- Perform primary investigation and fix machines.
- Coordinate with vendors.
- Prepare document and request for budgeting.
- 7) Access Control CCTV SystemAccess Control.
- Receive the request from departments or HR to add/ update/ cancel the authorization to access the company.
- Maintain the authorization to access the company in the system.
- Provide the reports regarding to access information, based on the request.
- Coordinate with vendors for fixation of access control system and plan for PM activity.
- CCTV.
- Prepare and perform purchasing process for CCTV setup.
- Coordinate with vendor to setup and repair CCTV and plan for PM activity.
- Monitor the problem/ issues of CCTV.
- Check and open the historical record for department based on the request.
- 8) General ServicesDaily floor survey on cleanliness, tidiness and readiness of their floor such as meeting room services, toilet, photocopier etc.
- Then submit weekly survey report to Manager every Monday.
- 9) Facility Management services request formCoaching others to complete job properly for a high quality of services under manager supervisor.
- After job completion, remind user to close jobs after job completion (NPS score will be given by users or else jobs cannot be closed).
- 10) AV systemSetup/test mini stadium system for major event activity as request and standby.
- Coordinate with vendors for plan PM activity.
- 11) Locker managementUpdate user list.
- Add/remove/set PIN password for user.
- Change battery and repair.
- Must HaveBachelor 'sdegree in any fields.
- At least 2 years in general affairs or administrative including maintenance function, service operations related function incl. administrative tasks, facility management or any related areas.
- Knowledge of supervisory principles, facilities maintenance, and relevant local laws, rules and regulations.
- Nice to HaveHigh customer and service orientation as well as a smart approach towards various stakeholders.
- Communication skills with goodEnglish.
- Customer orientation, Time management and problem solving.
- Computer skills i.e. MS Office, Outlook, Excel and Word is required.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
Skills:
Risk Management
Job type:
Full-time
Salary:
negotiable
- Lead and manage multiple small-scale package projects and service initiatives, coordinating directly with customers and back-office operations.
- Drive complete project lifecycle management from order preparation through financial close-out, ensuring technical excellence.
- Develop comprehensive work plans, schedules, and resource strategies while conducting thorough risk analyses.
- Monitor project progress against established milestones and budgets while maintaining quality standards.
- Provide technical guidance and analytical support to project teams while managing vendor relationships.
- Proven track record in managing technical projects, particularly in equipment and engineering environments.
- Strong technical knowledge with expertise in project planning, organization, and resource control.
- Demonstrated ability to create detailed project documentation and risk management strategies.
- Excellence in stakeholder management and cross-functional team coordination.
- Strong analytical and problem-solving capabilities with attention to quality standards.
- Opportunity to manage diverse projects and drive technical innovation.
- Dynamic environment with direct customer interaction and strategic impact.
- Professional growth through hands-on experience with various technical projects.
- Development of advanced project management and leadership capabilities.
- Chance to work with cross-functional teams and shape project outcomes.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 40 billion global revenue
- 9% organic growth
- 150 000+ employees in 100+ countries.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Skills:
Bahasa Indonesia, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
Experience:
5 years required
Skills:
Automation, Compliance, Electrical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Acting as a Lifecycle Consultant: Partner with industrial and utility customers as a trusted advisor, diagnosing the health of their aging electrical infrastructure and recommending high-value modernization strategies.
- Engineering Retrofit Opportunities: Proactively identify and develop technical solutions for Low Voltage (LV) & Medium Voltage (MV) switchgear retrofits, protection relay modernization, and transformer enhancements.
- Conducting On-Site Diagnostics: Perform site assessments and installed base (IB) ana ...
- Crafting Value-Driven Proposals: Develop and present sophisticated techno-commercial proposals that clearly demonstrate ROI, focusing on enhanced asset reliability, operator safety, and compliance.
- Driving Pipeline Velocity: Own and execute the service sales pipeline for the Thailand and CLM cluster, ensuring consistent engagement from lead generation to contract closure.
- Orchestrating Cross-Functional Synergy: Collaborate closely with internal Service Delivery, Engineering, and Primary Sales teams to ensure proposed solutions are both technically feasible and execution-ready.
- Influencing Key Decision-Makers: Engage seamlessly across all levels of the customer organization from field maintenance engineers to C-suite operations executives.
- Your Defining Qualities: Technical Academic Core: Bachelor s Degree in Electrical Engineering or a closely related power systems discipline.
- Field & Sales Expertise: Minimum 5 years of experience bridging the gap between hands-on engineering and technical sales, specifically within industrial power distribution systems.
- Deep Power Domain Fluency: Strong, practical knowledge of LV/MV Switchgear, Transformers, and Protection Relays/Control Systems (experience with Siemens portfolios is an advantage).
- Consultative Selling DNA: Proven ability to translate complex electrical engineering data into clear business value (safety, uptime, carbon footprint reduction).
- Regional Agility: Excellent communication and presentation skills in Thai and English, with the flexibility to travel across Thailand and the CLM sub-region for key customer site assessments.
- Future-Ready Mindset (Preferred): Familiarity with IEC standards and an interest or exposure to digital monitoring, IoT asset management, or predictive maintenance analytics.
- This is what happens after you apply:CV Screening.
- Talk with our recruiter to get to know your motivation & your experience.
- 1-3 Business Interviews.
- Offer.
- Transform the everyday with us.
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
- Public Notice: Recruitment Fraud
- We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.
Skills:
Microsoft Office, CSS, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Customer Service orientation.
- Customer Results/Solutions focussed.
- Customer Expectations Management.
- Active Listening Skills.
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
- Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
- Your attitude and how you behave will determine how our client is perceived by its customers.
- It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
- Customer concerns must be handled positively and professionally.
- Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
- Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
- Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
- Maintain and improves quality of service by sharing suggestions and recommendations.
- Keep job knowledge and skills up to date by attending training and continuously learning.
- Meet all key performance indicators set by the company and client.
- Adhere to the policies and procedures set by the company and client.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Skills:
Opera, English
Job type:
Full-time
Salary:
negotiable
- Supervise and guide Front Office/Guest Service team members in delivering outstanding guest experiences.
- Handle check-in, check-out, and guest inquiries efficiently while maintaining a welcoming atmosphere.
- Resolve guest concerns promptly and professionally, escalating issues where necessary.
- Monitor room allocations, VIP arrangements, and special requests to ensure seamless service.
- Train, coach, and motivate team members to uphold Mövenpick service standards.
- Coordinate with other departments (Housekeeping, Engineering, F&B) to ensure smooth operations.
- Ensure adherence to safety, security, and sustainability practices aligned with Mövenpick BDMS Wellness Resort Bangkok.
- Support the implementation of loyalty programs and guest engagement initiatives.
- Qualifications Previous experience in a Front Office or Guest Services supervisory role within a hotel environment.
- Fluent in Thai and proficient in English (additional languages an advantage).
- Strong leadership, interpersonal, and communication skills.
- Knowledge of Opera or similar PMS preferred.
- Ability to work flexible shifts, including weekends and holidays.
- Positive, service-minded attitude with a focus on guest satisfaction and team development.
- Commitment to Mövenpick BDMS Wellness Resort Bangkok s Sleep Well, Eat Well, Meet Well, Live Well standards.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Job type:
Full-time
Salary:
negotiable
- Execute complex installation, maintenance, and repair services on customer equipment while maintaining highest quality standards.
- Provide expert technical guidance during commissioning, testing, and troubleshooting of sophisticated equipment.
- Identify and implement solutions for complex start-up challenges while building strong customer relationships.
- Proactively recognize and recommend equipment upgrades and new product opportunities to enhance customer operations.
- Contribute to service growth by identifying new opportunities during customer site visits.
- Technical expertise in equipment installation, commissioning, and maintenance.
- Strong problem-solving abilities with attention to detail and quality.
- Outstanding customer relationship management and communication skills.
- Ability to work independently while maintaining team collaboration.
- Dedication to continuous learning and staying current with technical developments.
- Hands-on experience with cutting-edge technical equipment and systems.
- Opportunity to build and maintain valuable customer relationships.
- Professional growth through diverse technical challenges and projects.
- Supportive team environment fostering knowledge sharing and development.
- Dynamic role combining technical expertise with customer interaction.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 40 billion global revenue
- 9% organic growth
- 150 000+ employees in 100+ countries.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Experience:
2 years required
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
- Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
- Support customers to handle and eliminate day-to-day issues with enquiries.
- 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
- Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
- Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
- Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
- 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
- For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
- Must HaveBachelor's degree in any fields.
- Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
- Nice to HaveInsurance product knowledge.
- Customer service managerial skill.
- Problem solving decision making.
- Collaboration Data protection are required.
- Able to communicate in English is plu.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
Job type:
Full-time
Salary:
negotiable
- Job Number26048619
- LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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