Skills:

Sales, Legal

Job type:

Full-time

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.
• About You.
• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.
• What We Offer.
• Recognition awards that celebrate your achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave to support causes you care about.
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters.
• Comprehensive product and personal training to help you grow.
• Opportunities for career development.
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.
• About Swarovski.
• Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
• Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
• Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

Experience:

3 years required

Skills:

Project Management, Leadership Skill, ERP, English

Job type:

Full-time

• Own and govern the end-to-end launch management framework for global and regional novelty collections, ensuring flawless execution from collection handover through Shop Live Date while maximizing launch adherence and customer availability.
• Act as the primary cross-functional leader for launch readiness, coordinating Marketing, Portfolio Management, Planning, Sourcing, Operations, Logistics, and Regional teams to achieve all commercial, operational, and supply chain milestones on time.
• Develop and lead integrated launch roadmaps across seasons, product categories, and ...
• Provide executive-level visibility of launch progress through structured governance, performance reporting, milestone tracking, risk assessments, and mitigation plans, enabling timely and informed decision-making.
• Drive launch risk management and escalation processes by proactively identifying emerging risks, evaluating business impacts, mobilizing cross-functional resolution efforts, and implementing corrective actions to protect revenue, customer experience, and launch commitments.
• Ensure launch availability excellence by securing product readiness and availability throughout logistics and distribution networks in line with commercial launch plans and customer demand expectations.
• Build and continuously enhance launch management capabilities through best-practice processes, digital tracking solutions, governance frameworks, KPIs, and performance management tools that improve predictability, transparency, and execution excellence.
• Influence senior stakeholders by translating operational risks, trade-offs, and supply chain constraints into clear business implications, enabling effective prioritization and strategic decision-making.
• Serve as the trusted Supply Chain authority on launch execution, representing launch readiness in business reviews, portfolio discussions, and cross-functional governance forums while ensuring alignment between commercial aspirations and operational feasibility.
• Champion continuous improvement and organizational maturity by challenging existing processes, embedding industry best practices, and leading transformational initiatives that strengthen launch performance, improve customer availability, and enhance end-to-end supply chain effectiveness.
• About You.
• Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Computer Science, Data Analytics, or a related field.
• Minimum 3-5 years of experience in supply chain systems, planning systems implementation, or system maintenance.
• Strong understanding of end-to-end supply chain processes and product launch management.
• Experience with supply chain systems, data analytics, and digital tools to drive business performance and operational excellence.
• Proven ability to lead cross-functional initiatives, manage stakeholders, and solve complex business challenges.
• Strong analytical, project management, and communication skills.
• Experience with ERP and planning systems (e.g., SAP, IBP, Kinaxis, o9) is an advantage.
• Mandatory: Fluent in English, both written and spoken.

Skills:

Employer Branding, Recruitment, Branding

Job type:

Full-time

• End-to-End Recruitment.
• Lead the full recruitment lifecycle for mid-to-senior-level positions, from workforce planning to offer negotiation.
• Conduct detailed role intake meetings to understand hiring needs, success profiles, and team culture.
• Manage job postings, screen applicants, conduct interviews, and coordinate interview panels.
• Provide data-driven hiring recommendations to hiring managers.
• Candidate Sourcing & Talent Pipelining.
• Develop advanced sourcing execution solutions including direct search, networking, and market mapping.
• Build and maintain talent pipelines for critical or hard-to-fill roles.
• Leverage platforms such as LinkedIn Recruiter, job boards, talent communities, and employee referrals.
• Hiring Manager Partnership.
• Advise hiring managers on market trends, candidate availability, and competitive compensation benchmarks.
• Enhance hiring manager capability through coaching on interviewing techniques and selection best practices.
• Partner with leaders to ensure timely recruitment processes and high-quality candidate experiences.
• Employer Branding & Candidate Experience.
• Champion employer value proposition through recruitment content, career site improvements, and engagement campaigns.
• Ensure a positive and seamless candidate journey from first contact through onboarding.
• Represent the company at career fairs, events, and networking opportunities.
• Data & Process Optimization.
• Track and analyze recruitment metrics such as time-to-fill, source effectiveness, and quality-of-hire.
• Recommend and implement process improvements using insights and best practices.
• Ensure ATS data integrity and adherence to hiring policies and compliance standards.
• Collaboration & Cross-functional Projects.
• Partner with HR teams on workforce planning, onboarding, and internal talent mobility.
• Lead or support Talent Acquisition projects such as DE&I hiring initiatives, recruitment technology enhancements, or interview training programs.
• Proven success hiring across multiple functions and levels; direct employees, regional or multi-country exposure preferred.
• Proven experience in Employer Branding.
• Strong sourcing expertise and familiarity with modern recruitment tools.
• Ability to manage high-volume or complex recruitment with speed and quality.
• Excellent communication, negotiation, and stakeholder management skills.
• Talent magnet: builds strong pipelines and exceptional candidate experiences.
• Analytical mindset with ability to interpret recruitment data and reporting.
• High level of professionalism, discretion, and customer-service orientation.
• Familiarity with multinational large-scale manufacturing environment.
• Exceptional.
• English and Thai proficiency is a must.
• Proactive and solutions-focused.
• Strong business acumen.
• Ability to influence and build trust with stakeholders.
• Agile and adaptable in a dynamic environment.

Experience:

8 years required

Skills:

Leadership Skill, English

Job type:

Full-time

• Lead, develop, and manage the local HR team to ensure effective execution of HR services and compliance with company policies. Foster a collaborative and performance-driven HR team culture, ensuring clear roles, responsibilities, and HR service excellence.
• HR Partnering with local key stakeholders.
• Serve as a trusted HR advisor to local business leaders, providing insights and recommendations on workforce management and employee relations.
• Partner with line managers and key stakeholders to support decision-making on hiring, performance management, workforce planning, and retention initiatives.
• HR Operations & Compliance.
• Oversee all HR operational activities, ensuring strict compliance with Thai labor laws, regulations, and company policies. Oversee all payroll management, HRIS, and employee payroll services.
• Manage employee relations, workplace disputes, and labor unions, ensuring smooth resolution of conflicts while maintaining a positive work culture. Lead HR risk management efforts, ensuring proper handling of disciplinary actions, grievances, and terminations.
• Talent Acquisition & Retention.
• Oversee end-to-end recruitment and onboarding for shopfloor related, ensuring timely hiring of talent to support business needs.
• Employee Engagement & Workplace Culture.
• Champion a positive, engaging, and inclusive workplace culture by implementing local HR initiatives that enhance employee experience. Support and promote corporate Diversity, Equity & Inclusion (DEI) programs at the local level.
• Partner with regional HR teams to ensure effective communication and implementation of employee well-being initiatives.
• Collaboration with Regional & Global HR Teams.
• Ensure the effective execution of regional and global HR programs, adapting them to meet local business requirements.
• Provide regular updates and insights to the Regional Head of HR, highlighting workforce trends, risks, and key HR metrics.
• About you.
• University degree (master's degree) in any business studies.
• Minimum 6-8 years of professional experience with at least 5 years in a leadership role within a manufacturing in a unionized setting.
• Fluent in English & Thai (both written and spoken) to effectively communicate with local employees, management and global stakeholders.
• Deep understanding of labor laws, industrial relations and regulatory compliance.
• Knowledge of HR policies, payroll processes, compensation & benefits and workforce planning.
• Proven ability to manage conflict resolution, grievance handling and negotiations effectively.
• Strong ability to manage change and drive HR transformation projects.
• Proficiency in HRIS systems for HR operations management.
• Masters of Light Since 1895.
• Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
• Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
• Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
• At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Area Manager, you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

Skills:

Quality Management System, Quality Assurance, Problem Solving, Assurance

Job type:

Full-time

Quality Engineering is also responsible to analyze the possible root cause by using Six sigma methology and work togerther with technical team for problem solving in order to reduce customer complaints, and defect rate. She will also support on implementing on any projects related to Quality.