Skills:

Project Management

Job type:

Full-time

• Regular.
• Full time.
• BUILDING A WORLD CLASS TEAM STARTS WITH YOU.
• At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
• Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
• Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
• Principal.
• Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
• Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
• Prospecting, quoting and sales targets are determined on a yearly basis.
• Contacts former CSA Group customers lost to other agencies to attempt to regain work.
• Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
• Participates in associations and outside organizations deemed appropriate by management.
• Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships.
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.
• Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager.
• Works remotely as required.
• Prolonged periods sitting at a workstation.
• Sitting, standing or walking for long periods of time at tradeshows and conferences.
• Visual strain associated with prolonged use of video display monitors.
• Sometimes deals with difficult clients and/or staff.
• Frequent unexpected deadlines and shifting of priorities.
• Must be willing to travel as much as 50% of time and on weekends as required.
• Valid driver's license and proof of auto insurance.
• Preferred.
• Education & Experience.
• Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience.
• Prior experiences with sales CRM tracking software a plus.
• Proven ability to consistently exceed sales goals.
• Proven experience dealing with large organizations at senior level.
• Create clear, effective and professional written communication and presentations.
• Ability to create, prepare and execute complex business strategies while organizing multiple projects and.
• job responsibilities.
• Organized and independent.
• Proven ability of confidentiality in previous positions.
• Strong initiative and ability to develop new customer contacts.
• Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests.
• Strong organization and time management skills.
• Creativity and project management skills to plan for projects, events and conferences.
• High level of initiative and motivation to meet or exceed targeted goals with minimal supervision.
• Computer proficiency in Word, Excel, PowerPoint and CRM database applications.
• Ability to prepare cost proposals promptly to meet customers' ne.
• Responsive and pleasant when dealing with external and internal customers, peers and co-workers.
• CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at.
• [email protected].
• if you require accommodation in the interview process.

Experience:

4 years required

Skills:

Power point, Salesforce, Customer Relationship Management (CRM), English

Job type:

Full-time

• Supports the Sales process by providing preliminary information to prospective contacts/leads and current customers.
• Promotes CSA services by contacting current clients whom are using our competitors and other various testing and certification agencies.
• Provides information and input into the Commercial Unit to assist with the establishment of new opportunities and areas of focus for CSA Group TIC services.
• Working Well with Others.
• Works closely with Sales team to supports and promotes continued growth of new business.
• Works closely with customers to provide customer care on inquires, quote and services with an assigned area.
• Works in conjunction with the Marketing team to provide administrative and coordination support for events, including pre-work, scheduling, mailings, marketing materials, and customer contacts.
• Delivering Results.
• Contacts current customers and promotes CSA testing services including, but not limited to, certification and SI/FE, and engages in facilitating the appropriate internal contact when other services are needed.
• Prepares quotes for clients, using applicable questionnaires & worksheets.
• Sends proposals to clients & conducts follow-up calls to provide further information, answers questions and documents these activities for further follow-up, including Notices and FIR Findings where applicable.
• Maintains input of new/existing client information into Centra.
• Assists and supports SAMs in their annual goals to increase bookings.
• Regularly follows up on open quotations and sales opportunities.
• Researches customer accounts, identifies opportunities for growth & generating leads and demand.
• Concern for Safety.
• Understands why HSE is important to self and the organization.
• Knows the potential hazards and necessary safeguards in own work area(s).
• Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions.
• Demonstrates safe behavior and adherence to procedures.
• Completes all assigned training events.
• Preferred.
• Education & Experience.
• Post-secondary education required.
• 2-4 years of Sales or Marketing experience.
• Understanding of Salesforce and Workday a plus.
• Knowledge of the safety certification industry.
• Computer proficiency in Word, Excel, PowerPoint, (Microsoft Outlook or an equivalent CRM application) and database applications.
• Excellent verbal and written English communication skills.
• Excellent phone and customer service skills.
• Detail oriented and able to handle multiple tasks.
• Able to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests.
• CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [email protected] if you require accommodation in the interview process.

Experience:

5 years required

Skills:

Product Testing, Purchasing, Salesforce, Leadership Skill, English

Job type:

Full-time

• Primary Function Non-technical delivery or Primary Service Delivery Person for customer billable projects supporting in a billable role the project owner, Certifier, Lab Technician and/or Inspector in ensure on-time customer delivery with the best possible turn-around time and the highest quality. Working Relationships Reports to Product Group Manager Supervises: N/A Peer Relationships: Location Services Assistant, Inside Sales Rep Principal.
• Understanding the Business Informs and directs internal staff on national deviations ...
• additional information.
• needed to complete the project Coordinates and performs regular administrative work for the Project Owner or Primary Service Delivery Person including preparing project close-outs, transfers, inputs work orders, sample requests, file searches, report preparation Researches applicable file/project numbers, factory locations and class numbers as required by the Project Owner or Primary Service Delivery Person Requests clients complete confirmation of the findings letter for factory tests when applicable Receives, documents and alerts team members to arrival of devices for testing; packages and organizes shipment of outgoing items Aids in the process/system for effective selection, tracking, testing, review and reporting of Conformity Testing samples. Follows-up and re-investigates as required until Conformity Testing failures are resolved Tracks samples selected by Inspectors and investigate any missing samples on a monthly basis Identifies samples selected by International Inspectors Investigates historical missing samples Aids in the process/system for resolving non-conformances identified during factory inspections Delivers GMA projects as the Primary Service Delivery Person within OTD, TAT and Delivered Margin expectations and with.
• including: Provide engineering inputs to testing facilities for product testing (i.e. specify tests to be performed) Arrange alternative testing services with International Partners and other organizations to complete projects when available CSA capacity does not support customer required delivery date Customize engineering projects/reports to meet foreign requirements Assign project tasks to certification engineers for review of non-CSA test reports; assignment can also include additional testing of GMA client's products Review engineering reports for completeness Ensure all applicable forms are completed properly Concern for Safety Understands why HSE is important to self and the organization Knows the potential hazards and necessary safeguards in own work area(s) Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions Demonstrates safe behaviour and adherence to procedures Completes all assigned training events Participates and engages in the HSE program in a positive and proactive manner, including workplace inspections and internal/external audits Reads and follows all applicable job safety analysis documents (JSA), work procedures and safety rules Correctly and consistently uses all provided safety equipment, tools, and personal protective equipment (PPE) Offers suggestions and participates in problem-solving sessions that lead to overall HSE improvements Participates in Return to Work Programs in the event of an injury/illness requiring modified duties Work Environment Normal office environment Ability to effectively and efficiently deal with multiple projects, conflicting timelines and changing priorities frequently throughout the day Much of the job will be computer-based Travel may be required.
• Education & Experience 2 year post-secondary diploma, preferably business Minimum of 3-5 years of business experience in finance or operations Understanding of Testing, Inspection, and Certification business model Knowledge of items that are critical to quality for customers, including sales and delivery turnaround time, lead times, throughput, on-time delivery, margins, and other metrics Must possess computer skills, including the Microsoft Suite and software applications used to conduct business, ideally Salesforce.com Bilingual English and French may be required in some regions CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [email protected] if you require accommodation in the interview process.