Welcome guests on arrival, register and issue room keys according to departmental standards and procedures.

Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service.

Liaise closely with other relevant departments to ensure that guests requests and needs are met.

Update and maintain repeat guest history system.

Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.

Handle guests' complaints and comments tactfully and efficiently.

Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.

Tertiary education in Hospitality Management or related disciplines

Able to work independently and handle shift duties

Good command of spoken English and Mandarin

Minimum 2 years of relevant experience

Able to multi-task and work under pressure in the busy operations

The ability to work well in a team environment

Driven, dynamic and energetic