ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Swift, English

ประเภทงาน:

งานประจำ

• Ensure due diligence in all security procedures and risk assessments.
• Train and supervise Security Officers in surveillance, patrols, and emergency response.
• Conduct investigations, maintain security reports, and enforce compliance with policies.
• Monitor and ensure all security equipment is fully operational.
• Provide security coverage for VIP guests and manage emergency situations.
• Develop and lead the security team, conducting training and performance evaluations.
• Maintain records, oversee access controls, and coordinate with emergency personnel.
• Report security updates and incidents to the General Manager.
• Lead crisis management efforts, ensuring swift and effective responses to emergencies.
• Qualifications Proven ability to manage crisis situations and implement emergency protocols.
• Minimum 5 years of experience in security or loss prevention, preferably in hospitality.
• Strong leadership, crisis management, and investigative skills.
• Ability to remain calm under pressure and respond swiftly to emergencies.
• Knowledge of local security regulations and best practices.
• Excellent communication and problem-solving skills.
• Proficiency in both Thai and English communication, both written and spoken.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, English, Vietnamese

ประเภทงาน:

งานประจำ

• Responsible for overseeing and driving the operational performance of loyalty programs across the hotel network.
• Drive loyalty performance metrics across hotels to identify trends, gaps, and opportunities for improvement.
• Provide operational support to hotels to ensure consistent and effective implementation of loyalty program standards and processes.
• Serve as the primary point of contact for hotel teams regarding loyalty program operations, resolving queries and supporting issue resolution.
• Deliver training and guidance to hotel staff on loyalty program processes, tools, and best practices to enhance on-property execution.
• Collaborate with commercial and marketing teams to drive initiatives that increase member acquisition, engagement, and revenue contribution.
• Support audits and compliance checks related to loyalty operations to ensure adherence to brand standards and program rules.
• Contribute to the development of operational tools, resources, and documentation that facilitate loyalty program delivery at hotel level.
• Assist in preparing reports and presentations on loyalty program performance for internal stakeholders.
• Qualifications Bachelor Degree in Advertising, Marketing or Communications or related field.
• Minimum of 3-5 years experience in a Marketing or Communications role.
• Advertising or Marketing or PR Agency experience will be advantageous.
• Strong people management skills and experience.
• Excellent communication and presentation skills in English language, with Thai and/or Vietnamese language proficiency advantageous.
• Results-oriented mindset.
• Ability to work independently and as part of a team.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

ETL, SQL, DevOps, English

ประเภทงาน:

งานประจำ

• Build and run workloads on Azure Data Factory (ADF) as ETL.
• Design of cloud architecture included as core component ADF.
• Creation of pipelines / linked services / development data flows on ADF.
• Expertise on Azure SQL Database (permissions management, role, authentication).
• Creation of advanced scripts for Azure SQL Database.
• Setup and Configuration of Azure storages Accounts (Blob container, tables, files).
• Setup and Configuration of Azure key vaults.
• Data expertise support to development teams.
• Securing data-related Azure resources (Storage Account, SQL database, key vaults, managed identity).
• Innovative activity with POC implementation to discover new Azure Data workloads.
• Advanced Azure DevOps pipeline configuration.
• Have experience in leading and taking decision independently.
• Should have experience as Data Architect in Implementing the solution.
• Qualifications Bachelor's degree or higher in related field.
• Proven experience 6-9 years of relevant experience.
• Proactive, rigorous & committed.
• Good synthesis skills and ability to convey information effectively.
• Quick learning on projects and ability to work on multiple projects simultaneously.
• Fluent English communication skills.
• Azure Data Factory.
• Azure Managed Services (PaaS): Azure SQL Database, Storage Account, Logic Apps.
• Azure Data Architecture.
• Azure DevOps.
• Azure Key Vault.
• ARM Templates, Terraform.
• Tableau Software / Power BI.
• MS SQL Server 2016/2019 (Data Engine, Analysis Services - Cubes Multidimensional).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Excel, Power BI, Tableau

ประเภทงาน:

งานประจำ

• Plays a central role in consolidating and analysing the region s ESG performance data, ensuring it is accurate, actionable, and aligned with Group-level expectations.
• Supports strategic decision-making through high-quality reporting and provides critical input for pilots, case studies, and owner-facing communications.
• Aggregate, structure, and maintain ESG data from multiple sources (GAIA2, manual submissions, regional trackers, supplier data).
• Produce monthly and quarterly KPI reports by VPO, sub-region, and MEAAPAC level.
• Ensure consistent, clear reporting formats that support operational decision-making.
• Provide ad hoc reports and dashboards to support strategic projects, pilots, or performance reviews.
• Cross-check data from the field with central reporting; reconcile discrepancies and escalate issues as needed.
• Ensure traceability and reliability of data used for external reporting (e.g., owner decks, regulatory disclosures).
• Act as a control point to reconcile differences between operational realities and central reports.
• Qualifications Bachelor s or Master s degree in Data Science, Business Analytics, Engineering or related field.
• 2 years of experience in Performance reporting, ESG analytics, consulting, or data-heavy project environments.
• Experience working in international or multi-entity environments.
• Previous experience requiring strong data technical skills, including advanced Excel expertise (complex formulas, pivot tables, data modeling, error-checking logic) and proficiency with data visualization tools (Power BI, Tableau) and strong command of PowerPoint.
• Comfortable navigating multiple systems (GAIA2, dashboards, etc.) and quick to adapt to new tools.
• Ownership mindset and integrity - takes full responsibility for data quality and proactively solves issues before they escalate.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Contracts, Negotiation, English

ประเภทงาน:

งานประจำ

• Drive the rollout of the global procurement contracts within MEAPAC region. Drive implies leadership responsibility. Suggestion: Assist in rollout of global procurement contracts across assigned countries in MEAPAC.
• Ensure completeness of last mile G contract implementation.
• Identify and implement the most effective contractual supply chain strategy to guarantee the delivery of our global solutions at the hotel level.
• Ensure regional stakeholders understand the terms, conditions, and benefits of the global contract.
• Sourcing Initiatives.
• Gather and analyze specific sourcing needs for the region across hospitality categories (F&B, OS&E, FF&E, Guest Technology) enabling global contract deployment.
• Source agreements with local Distributors/Resellers, collaborating closely with GCM category experts and Procurement Regional team.
• Ensure optimal market conditions and competitive pricing. Suggestion: Conduct supplier comparisons to ensure competitive pricing and appropriate vendor coverage.
• Performance Monitoring.
• Track and analyze procurement KPIs to assess the effectiveness of the G contracts deployment and make necessary adjustments.
• Monitor spending and budget for distribution/resell agreements established.
• Optimize capture rate for designated categories to ensure budgetary targets are met.
• Stakeholder Collaboration Recommend to remove.
• Serve as the key liaison between GCM Global Category Managers and MEAPAC Regional Procurement team.
• Work closely with cross-functional teams, including, Operations, Marketing, Design & Technical Solutions, to align procurement strategies with overall business objectives.
• Promote and support the Group Procurement function.
• Qualifications 5-10 years in sourcing and procurement within a global context. Recommend to remove global context , and with regional experience will do. Reduce the years of experience to 5 years. Suggestion: Minimum 5 years of procurement or sourcing experience, preferably in a regional environment.
• Bachelor s degree in supply chain management, Business Administration, or related field; master s degree preferred. Remove master s degree preferred .
• Fluent in English; proficiency in additional languages is advantageous.
• Strong negotiation, analytical, and strategic planning skills, excellent communication and interpersonal abilities. Remove strategic planning, as it implies decision-making authority and autonomy better suited to higher grades.
• Influencing skills Suggest to remove as this driver up Know-how criteria.
• Operational mindset, ability to thrive in a multicultural and international environment.
• Ability to work in complex and uncertain environment Suggestion: Able to manage multiple priorities and support procurement implementation in a dynamic environment.
• Hospitality industry experience.
• Thailand market expertise is a plus.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree education.
• Additional certification(s) from a reputable Hospitality Management school will be an advantage.
• Minimum 6 years of Housekeeping experience with 3 years at a management level.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Good working knowledge of MS Excel, Word, & PowerPoint.

ประเภทงาน:

งานประจำ

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Opera, Microsoft Office

ประเภทงาน:

งานประจำ

• Oversee the Night Audit process and ensure accurate daily reconciliation.
• Manage overnight guest services and respond to guest needs with professionalism.
• Ensure the safety and security of the hotel and its guests during the night shift.
• Act as the senior leader on duty, supporting all departments as needed.
• Prepare and distribute nightly reports and maintain operational records.
• Lead and support the Night Audit team, ensuring service excellence.
• QualificationsWe are looking for a hospitality professional with strong operational knowledge, leadership capability, and a passion for delivering exceptional guest experiences. You ll be confident working independently, with the ability to make sound decisions and lead by example.
• Minimum 5 years experience in a Night Audit or Front Office leadership role.
• Strong working knowledge of Opera Cloud, Microsoft Office, and hotel systems.
• Excellent communication, problem-solving, and decision-making skills.
• Flexible availability; you are required to work nights, including weekends, and public holidays as needed.
• Additional Information
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Accounting, Excel, English

ประเภทงาน:

งานประจำ

• Centralize systems administration and support Corporate Finance teams regionally.
• Manage access rights, master data, and system processes to maintain data quality for accurate decision-making.
• Support the Finance Transformation strategy across MEAPAC by streamlining and standardizing financial information systems.
• Monitor system interfaces and maintain documentation to reflect changes.
• Manage communication with users, vendors, and consultants across time zones.
• Demonstrate service-oriented and analytical skills to meet diverse stakeholder needs.
• Foster collaboration with technical teams for smooth project execution.
• Qualifications Bachelor's or Master's degree in Finance or related fields (Finance, Accounting, Business Analyst, Computer Science).
• 3-5+ years of relevant experience in implementation or support roles.
• Minimum 4 years experiences overall.
• Strong knowledge of SunSystems.
• Analytical and problem-solving skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to manage multiple projects simultaneously.
• Team player with strong interpersonal skills.
• Experience in Systems Support.
• Good communication in English (written and spoken).
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Finance, Automation, Software Development, English

ประเภทงาน:

งานประจำ

• Drive innovation by enhancing automation, streamlining interfaces, and leveraging available application portfolio.
• Lead and optimize financial systems, supporting teams across the finance teams in Middle East, Southeast Asia, and the Pacific regions.
• Designing, implementing, and maintaining E2E automation processes.
• Implementing and supporting Robotic Process Automation (RPA) projects to streamline and optimize financial processes.
• Support systems integration and automation process across MEAAPAC Finance.
• Manage a diverse portfolio of financial applications, ensuring their seamless integration, functionality, performance, and reliability.
• Collaborate with IT teams, Vendors, Consultants to resolve issues and pain points, and translate business requirements into technical solutions.
• Qualifications Bachelor's or master's degree in computer science, Computer Engineering or related fields.
• Proven experience (6+ years) in software development with at least 2 years in a leadership or project management role.
• Skills in SQL Server /.NET Framework and C# /File System, FTP/SFTP, WebDAV / SOAP Web Services / SharePoint / OneConnexx (ESB).
• Project Management Certification e.g. PMP, Scrum Master is a plus.
• Good synthesis skills and ability to convey information effectively.
• Strong analytical and problem-solving skills.
• Good communication in English (written and spoken).
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Collaborate with various internal teams to understand ongoing & upcoming changes like loading, marketing, commercial, revenue, loyalty.
• Treating escalation tickets raised by end user to ensure timely assistance while ensuring quality service standards.
• Assist L1 SDL Manager to monitor quality per the defined KPIs & highlight the same monthly.
• Facilitate knowledge sharing and information dissemination across all Level 1 team members to ensure consistent skill levels and operational efficiency.
• Assist L1 SDL Manager to ensure that all (new) functional processes are applied correctly.
• Identify knowledge gaps within the team & address the same via training sessions.
• Identify the need to evolve the knowledge database & raise the concern with the dedicated team following the process in place.
• Provide support to the provider in a different cultural and linguistic context.
• Contribute constantly to the optimization of the quality of service.
• Have an overview of the distribution operations and a good knowledge of the processes delegated to the service provider.
• Availability and reactivity to provide quick answers to interlocutors.
• Qualifications Bachelor's degree or higher in a relevant field.
• Minimum 1 year of experience in hospitality or sales support.
• Fluency in English and proficiency in Thai.
• Advanced proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Strong problem-solving, analytical, and communication skills.
• Ability to excel in a fast-paced, high-pressure environment.
• Self-motivated with a proactive, results-oriented approach.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Excel, English

ประเภทงาน:

งานประจำ

• Plays a pivotal part in advancing the Finance Transformation strategy across MEAPAC by streamlining and standardizing financial information systems.
• Bridging the gap between business needs and technology solutions.
• Responsible for system documentation to ensure changes are tracked and well-maintained to reflect evolving needs and improvements.
• Write functional specifications and perform user acceptance testing (UAT).
• Prepare and maintain weekly reports, including master data updates, change management logs, and system monitoring dashboards.
• Manage the integration and synchronization of master data across system.
• Supporting on master data creation and maintain across all financial systems, ensuring accurate and up-to-date information (e.g., chart of accounts, analysis codes, suppliers, customers, addresses, and bank details).
• Qualifications Bachelor's or master's degree in Information Technology, Computer Science, Business Information Systems.
• 3-4 years of relevant experience in implementation or support roles.
• Experience with requirement gathering, process improvement, and cross-functional collaboration is highly valued.
• Analytical and problem-solving skills.
• Ability to document requirements, manage change, and support training initiatives.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to manage multiple projects simultaneously.
• Team player with strong interpersonal skills.
• Experience in Systems Support.
• Good communication in English (written and spoken).
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Conduct daily briefings and ensure that all pertinent information is well received by team members.
• Supervise and manage daily activities of the department.
• Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
• Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations.
• Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors.
• Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents.
• Ensure the execution and achievement of the hotel's preventive maintenance program.
• Establish and maintain procedures with regards to the security and replenishment of the hotel s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.
• May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes.
• Monitor budget and control expenses within all areas of the department.
• Participate in the preparation of the annual departmental operating budget and financial.
• Qualifications Proven experience in a similar leadership role, preferably in a hotel or large facility management setting.
• Strong technical knowledge of building systems, mechanical, electrical, and plumbing (MEP) systems.
• Ability to work with contractors and vendors to ensure smooth operations.
• Excellent communication skills and the ability to interact effectively with senior management, staff, and external parties.
• Knowledge of sustainability practices and energy management systems.
• Ability to manage budgets and provide cost-effective maintenance solutions.
• An experienced, strategic leader with a background in facilities or engineering management.
• Able to balance technical knowledge with strong team management and operational oversight.
• Passionate about sustainability and improving operational efficiency in the hospitality industry.
• Additional Information
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

ทักษะ:

Continuous Integration, Kubernetes, Java, English

ประเภทงาน:

งานประจำ

• Contribute to the construction and maintenance of the Software Factory platform.
• Assist and train project teams in setting up CI/CD (continuous integration and deployment) chains.
• Develop expertise and keep up-to-date on DevSecOps trends, to support internal innovation.
• Innovate by proposing new ideas and demonstrating initiative.
• Participate in the animation and sharing of experience through demonstrations, retrospectives, feedback, etc.
• Contribute to the writing and maintenance of platform documentation: user guide, onboarding guide, operation guide.
• Systematically take into account FinOps aspects.
• AWS Certified Solutions Architect - Associate (required).
• Certified Kubernetes Application Developer (optional but beneficial).
• Software craftsmanship (java or nodejs or golang).
• Serverless and micro-services.
• Monitoring (Prometheus or/and ELK).
• CI/CD Expert.
• GitLab.
• Security OWASP Top 10.
• Jira/Confluence, ServiceNow, SonarQube, Nexus, Checkmarx, Splunk, Dynatrace, Neoload, SoapUI.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• At least 5-10 years of experience in a DevOps Engineer role.
• Strong understanding of cloud computing technologies.
• DevOps Cloud expertise.
• Fluent communication in English.
• Strong hands-on experience in DevOps principles.
• Strong experience in cloud infrastructure management and troubleshooting.
• Positive attitude and a strong commitment to delivering quality of work.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..