ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, English, Vietnamese

ประเภทงาน:

งานประจำ

• Responsible for overseeing and driving the operational performance of loyalty programs across the hotel network.
• Drive loyalty performance metrics across hotels to identify trends, gaps, and opportunities for improvement.
• Provide operational support to hotels to ensure consistent and effective implementation of loyalty program standards and processes.
• Serve as the primary point of contact for hotel teams regarding loyalty program operations, resolving queries and supporting issue resolution.
• Deliver training and guidance to hotel staff on loyalty program processes, tools, and best practices to enhance on-property execution.
• Collaborate with commercial and marketing teams to drive initiatives that increase member acquisition, engagement, and revenue contribution.
• Support audits and compliance checks related to loyalty operations to ensure adherence to brand standards and program rules.
• Contribute to the development of operational tools, resources, and documentation that facilitate loyalty program delivery at hotel level.
• Assist in preparing reports and presentations on loyalty program performance for internal stakeholders.
• Qualifications Bachelor Degree in Advertising, Marketing or Communications or related field.
• Minimum of 3-5 years experience in a Marketing or Communications role.
• Advertising or Marketing or PR Agency experience will be advantageous.
• Strong people management skills and experience.
• Excellent communication and presentation skills in English language, with Thai and/or Vietnamese language proficiency advantageous.
• Results-oriented mindset.
• Ability to work independently and as part of a team.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Creativity

ประเภทงาน:

งานประจำ

• Design and maintain project deployment toolkits and operational collaterals (guides, templates, posters, decks).
• Translate technical sustainability topics into clear, hotel-friendly content adapted to the region s needs.
• Centralize communication needs from hotels and regions; develop turnkey materials for internal use.
• Support pilot launches with co-branded and visual collaterals.
• Develop content for internal webinars, campaigns, activations, challenges, and L&D programs.
• Help bring consistency and visibility to hotel-level actions across the region.
• Co-create data-driven case studies in partnership with the Performance Analyst.
• Support awards submissions and hotel recognition programs.
• Work with PR and Communication teams to amplify impact internally and externally.
• Contribute to Accor external positioning through content for Accor MEAAPAC Top Management for conferences, panels, and trade events.
• Coordinate the MEAAPAC sustainability event calendar in collaboration with regional stakeholders.
• Monitor market trends and competitor activities to keep MEAAPAC s narrative relevant and impactful.
• Qualifications Degree in Communications, Sustainability, Hospitality, or related field.
• Previous experience in hospitality or sustainability is required.
• At least 2 years of experience in communication, ESG engagement, marketing, or change enablement.
• Experience working in multi-country, matrixed organizations preferred.
• Excellent PowerPoint skills with a strong sense of visual storytelling and experience with Canva or Adobe Creative Suite.
• High creativity and ability to transform abstract topics into engaging narratives and visuals.
• Culturally aware and audience-sensitive.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Overseeing all operations related to Room Division and coordinate with other hotel departments.
• Committed to continuously improving guest and staff satisfaction and maximizing the department's financial performance.
• Ensure that the rooms division meets brand standards, meets the guest needs and employee satisfaction while focusing on increasing revenue and maximizing the department's financial performance.
• Qualifications Minimum 3-5 years of relevant experience in a similar capacity.
• Strong and professional leadership and analytical skills, administrative and interpersonal skills.
• Proficient in Hotel Property Management Systems, reservation and third party distribution systems.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Contracts, Negotiation, English

ประเภทงาน:

งานประจำ

• Drive the rollout of the global procurement contracts within MEAPAC region. Drive implies leadership responsibility. Suggestion: Assist in rollout of global procurement contracts across assigned countries in MEAPAC.
• Ensure completeness of last mile G contract implementation.
• Identify and implement the most effective contractual supply chain strategy to guarantee the delivery of our global solutions at the hotel level.
• Ensure regional stakeholders understand the terms, conditions, and benefits of the global contract.
• Sourcing Initiatives.
• Gather and analyze specific sourcing needs for the region across hospitality categories (F&B, OS&E, FF&E, Guest Technology) enabling global contract deployment.
• Source agreements with local Distributors/Resellers, collaborating closely with GCM category experts and Procurement Regional team.
• Ensure optimal market conditions and competitive pricing. Suggestion: Conduct supplier comparisons to ensure competitive pricing and appropriate vendor coverage.
• Performance Monitoring.
• Track and analyze procurement KPIs to assess the effectiveness of the G contracts deployment and make necessary adjustments.
• Monitor spending and budget for distribution/resell agreements established.
• Optimize capture rate for designated categories to ensure budgetary targets are met.
• Stakeholder Collaboration Recommend to remove.
• Serve as the key liaison between GCM Global Category Managers and MEAPAC Regional Procurement team.
• Work closely with cross-functional teams, including, Operations, Marketing, Design & Technical Solutions, to align procurement strategies with overall business objectives.
• Promote and support the Group Procurement function.
• Qualifications 5-10 years in sourcing and procurement within a global context. Recommend to remove global context , and with regional experience will do. Reduce the years of experience to 5 years. Suggestion: Minimum 5 years of procurement or sourcing experience, preferably in a regional environment.
• Bachelor s degree in supply chain management, Business Administration, or related field; master s degree preferred. Remove master s degree preferred .
• Fluent in English; proficiency in additional languages is advantageous.
• Strong negotiation, analytical, and strategic planning skills, excellent communication and interpersonal abilities. Remove strategic planning, as it implies decision-making authority and autonomy better suited to higher grades.
• Influencing skills Suggest to remove as this driver up Know-how criteria.
• Operational mindset, ability to thrive in a multicultural and international environment.
• Ability to work in complex and uncertain environment Suggestion: Able to manage multiple priorities and support procurement implementation in a dynamic environment.
• Hospitality industry experience.
• Thailand market expertise is a plus.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Excel, Power BI, Tableau

ประเภทงาน:

งานประจำ

• Plays a central role in consolidating and analysing the region s ESG performance data, ensuring it is accurate, actionable, and aligned with Group-level expectations.
• Supports strategic decision-making through high-quality reporting and provides critical input for pilots, case studies, and owner-facing communications.
• Aggregate, structure, and maintain ESG data from multiple sources (GAIA2, manual submissions, regional trackers, supplier data).
• Produce monthly and quarterly KPI reports by VPO, sub-region, and MEAAPAC level.
• Ensure consistent, clear reporting formats that support operational decision-making.
• Provide ad hoc reports and dashboards to support strategic projects, pilots, or performance reviews.
• Cross-check data from the field with central reporting; reconcile discrepancies and escalate issues as needed.
• Ensure traceability and reliability of data used for external reporting (e.g., owner decks, regulatory disclosures).
• Act as a control point to reconcile differences between operational realities and central reports.
• Qualifications Bachelor s or Master s degree in Data Science, Business Analytics, Engineering or related field.
• 2 years of experience in Performance reporting, ESG analytics, consulting, or data-heavy project environments.
• Experience working in international or multi-entity environments.
• Previous experience requiring strong data technical skills, including advanced Excel expertise (complex formulas, pivot tables, data modeling, error-checking logic) and proficiency with data visualization tools (Power BI, Tableau) and strong command of PowerPoint.
• Comfortable navigating multiple systems (GAIA2, dashboards, etc.) and quick to adapt to new tools.
• Ownership mindset and integrity - takes full responsibility for data quality and proactively solves issues before they escalate.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.