The role involves overseeing the Big C Mini Business, with a primary focus on driving sales, maximizing profitability, and maintaining effective control over store operating costs. The successful candidate will play a pivotal role in aligning store strategy and operations with company targets and ensuring consistent achievement of both the mission and financial objectives of Big C Mini Business.

Key Responsibilities:

Strategic Planning:

• Develop and execute short and long-term strategic plans for sustained growth and profitability.
• Formulate policies and strategies for store operations, including store development, site research, and store concept & model.
• Develop a deep understanding of financial operations, core products, business plans, operational strategies and effective assortment strategies.
• Provide successful leadership and management of Big C Mini Business in alignment with its strategic directions.

Performance Management:

• Monitor and manage store sales performance, focusing on improving sales, gross profit, ticket count, and basket size across all stores.
• Implement initiatives to enhance customer service and support across the store network.
• Proactively identify operational issues and develop comprehensive action plans to address them.
• Ensure the implementation of standards that uphold the integrity of Big C Mini business.

Expense Control and Inventory Management:

• Effectively manage and control store expenses, inventory, and loss to meet company Key Performance Indicators (KPIs).
• Implement measures to optimize operational costs while maintaining high-quality service.

Store Visits and Market Updates:

• Conduct regular visits to stores to monitor adherence to operational standards and customer service.
• Provide support to all stores and stay updated on market trends and dynamics.

The ideal candidate will demonstrate a commitment to achieving organizational goals, possess strong leadership skills, and contribute to the continuous improvement of Big C Mini Business. This role requires a strategic mindset, effective problem-solving abilities, and a focus on fostering a culture of excellence within the organization.