ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Positive Thinker, Problem Solving, Teamwork, Service-Minded, Work Well Under Pressure, Thai

ประเภทงาน:

งานประจำ

• ให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่างๆ ของทางบริษัทที่เหมาะสมกับลูกค้า ผ่านช่องทางการติดต่อหลักของบริษัทฯ
• บันทึกข้อมูลการติดต่อของลูกค้า และข้อมูลที่เกี่ยวข้องกับในระบบการทำงานอย่างถูกต้อง ครบถ้วน
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของบริษัท พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• ปวส.-ป.ตรี
• ประสบการณ์ทำงาน 1-2 ปี ด้าน Call Center หรือ งานบริการลูกค้า
• มีทักษะการบริการลูกค้า และการแก้ไขปัญหาเฉพาะหน้าได้ดี
• สามารถทำงานเป็นกะได้
• มีทักษะด้านการสื่อสารและคอมพิวเตอร์.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Market Analysis, Financial Analysis, English

ประเภทงาน:

งานประจำ

• GENERAL SUMMARY.
• Big C Ecommerce Marketing (New Channel) will be responsible for driving overall sales performance of newly developed channels i.e. chat & shop, call & shop, social commerce. Developing marketing plan and executing all marketing activities through these channels. Working closely with internal and external parties to ensure marketing campaign execution. Monitoring and tracking of performance in responsible channels and propose growth plan..
• ESSENTIAL FUNCTIONS.
• Develop marketing plan for newly developed/ emerging channels i.e. chat & shop, call & shop, social commerce etc. to drive sales and acquire new customers.
• Work closely with Merchandise, Trade plan and Operations teams to execute promotion. campaigns and identify potential growth area as well as negotiate with suppliers to drive sales growth.
• Establish marketing activities guidelines, social commerce techniques and tactics in order to equip Operations and customer service team to improve conversion.
• Monitor and analyze performance for responsible channels in order to take action at product or sub-category level, region/ province/ store level.
• Work with internal teams to set up promotion in system as planned i.e. identify key highlight items, submit promotion price to web admin, submit creative brief etc.
• Monitor market trends and competitors to identify opportunities for Big C.
• Proactively identify opportunities for process improvement, and work cross-functionally to execute those improvements.
• POSITION QUALIFICATIONS.
• Bachelor s degree or higher in Business Administration, Marketing, or related fields.
• 5+ years of experience in eCommerce, retail business, marketing or trade planning in ecommerce business.
• 2+ years of sales & marketing experience in omni-channel retail, chat & shop, social commerce channels.
• Able to communicate well in English both written and speaking.
• Good analytical and numerical skills.
• Results driven and solution oriented.
• Energized by a dynamic, fast-paced work environment.
• Has entrepreneur spirit and is a self-starter with sense of urgency.
• Strong interpersonal skill to collaborate closely with different functional areas.
• Has high-level of business acumen and financial management.
• Has understanding of online consumer behavior, online/ ecommerce trends, ecommerce performance metrics.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Big C Ecommerce Project Manager will be responsible for managing and delivering projects with objective to drive sales growth and customer acquisition for www.bigc.co.th. This position will be Customer Champion, working closely with Digital Tech & Transformation team to deliver new features, functions or enhancements; and related internal teams to offer new products/ services that satisfy users/ customers.
• ESSENTIAL FUNCTIONS.
• Research and gain insights on online / omni channel consumer behaviors and constantly conduct competitor analysis to constantly improve website functions, features, offerings and user experience in different customer segments.
• Initiate and lead ecommerce projects to deliver and maximize sales growth and customer acquisition by developing new functions, features, product or service projects for online customers both B2C and B2B segments.
• Work with cross functional teams including Tech, Marketing, Operations, Merchandise teams to take the plans into execution.
• Responsible for development/presentation (both written and verbal communication) of proposals/RFP.
• Work with potential partners to negotiate contracts, set expectations for agreements and follow up to execution program.
• Monitor progress to plan as required, and prepare contingency plans to ensure objectives are satisfied.
• Proactively identify opportunities for process improvement, and work cross-functionally to execute those improvements.
• POSITION QUALIFICATIONS.
• Bachelor s degree or higher in Business Administration, Marketing, Engineering or related fields.
• 3-5years of experience in eCommerce or Retail business supporting the online channel in the function of project management, product management.
• Able to communicate well in English both written and speaking.
• Experience in managing / prioritizing multiple projects daily.
• Has high-level of business acumen and financial management.
• Has understanding of online consumer behavior, online/ ecommerce trends, ecommerce performance metrics.
• Strong interpersonal skill to collaborate closely with different functional areas.
• Results driven and solution oriented, Energized by a dynamic, fast-paced work environment.
• Has entrepreneur spirit and is a self-starter with sense of urgency.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

High Responsibilities, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿30,000 - ฿60,000, สามารถต่อรองได้

• Recruitment:
• Get the details of Role and Responsibilities of vacancy, Employee Requisition approval and Job Description approval from a hiring manager, and create a job posting.
• Partner with hiring managers to maintain up-to-date job descriptions, ensuring clarity of the role and requirements are aligned on recruiting method and create job postings.
• Search and match qualified candidates, through company database, social media channels, job board websites, job fair and other resources. Look for alternate search options if necessary.
• Screen candidate and conduct first screening interview.
• Prepare short-listed candidates for a hiring manager.
• Contact candidates, interview arrangement with a hiring manager and coordinate debrief after interviews.
• Maintain frequent communication with hiring managers and HR counterparts on search progress. Keep a record of search status on recruitment report.
• Organize a Job Fair / Virtual career fair.
• Hiring:
• Negotiate salary and employment offer..
• Contact a potential candidate for health check-up process, follow up the checkup result, and reference checking..
• Provide the employment contract and response for new employee contract signing process..
• Development:
• Support on developing sourcing methods to find the best drivers of talent by leveraging multiple channels, including but not limited to social channels, networking, direct sourcing, internet recruiting, advertising, employee referrals, competitor contacts and third party vendors/partners.
• Support on developing and implement assessment tool/online test to strengthen selection process for Big C Culture Fit.
• Support on developing a tool for recruitment technology.
• Support on assigned projects from supervisor.
• Bachelor s degree or higher in Human Resources, Political Science, Public Administration, Law, Business Administration or related field.
• At least 3-5 years in Recruitment function, especially in IT recruitment /Tech recruitment or recruitment agency firm.
• Possesses service minded, result-oriented, active, negotiation and interpersonal skills.
• Well-organized person and able to multi-task in order to complete projects on time and to the satisfaction of both clients and candidates.
• Good command of both spoken and written English.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

MySQL, Software Architecture, Software Development

ประเภทงาน:

งานประจำ

เงินเดือน:

฿40,000 - ฿65,000, สามารถต่อรองได้

• Job Responsibilities:
• Build E-Commerce APIs platform from scratch to interface with other (legacy) application system. Follow requests from businesses, customers and introduce new technologies. For customers and goals set together with the organization. Support marketing team through defining the requirements.
• Develop Python-based applications with emphasis on test driven development to produce scalable, durable code.
• Build REST APIs to expose functionalities to frontend widgets.
• Build Microservice framework.
• Demonstrated advanced proficiency with relevant programming languages, such as Java, Node.js, Vue.js,SAS, SQL, My Sql, HTML, PHP, Python,etc. (languages may vary by division or department).
• Key (skill) requirement:
• Bachelor s Degree in Computer Science / IT/ ICT or any related fields.
• 3+ years proven experience as Programmer,Software Engineer or in similar role.
• Experience in PHP Programmer,Node.js,Magento will be a plus.
• Should have basic knowledge of OOP programming, MVC concept, Java script, Node.js, APIs, SEO, postgresql, Phyton programming.
• Outstanding knowledge of Mysql database, SQL server, Oracle, PHP programming, Node.js, Ajax, APIs.
• Be able to handle multi-tasks/projects, work under pressure and meeting time line.
• Excellent in communication and interpersonal skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

MySQL, Python, Shell Script, Google Cloud Platform, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿40,000 - ฿55,000, สามารถต่อรองได้

• GENERAL SUMMARY: Responsible for the design, implementation, and maintenance of database and server. Ensures operation and security of all servers and database. Configures, installs, maintains and upgrades database server and its related components.
• ESSENTIAL FUNCTIONS:
• Manage Configuration management, build, deploy and maintain open stack development tools.
• Develop solutions for software, process, people, and practices for build release and application lifecycle changes.
• Guide and prepare team for the next generation of infrastructure, Dockers/Kubernetes, or serverless.
• Design and build databases, schemas, stored procedures, and other database objects.
• Design Backup Recovery Strategy based on application requirements like Schedule, retention etc. Set up routine database backup procedures and disaster recovery procedures.
• Perform database recoveries.
• Perform database performance tuning and capacity planning.
• Setup monitoring and alerting on database performance, system metrics, trends.
• Assist developers and end-users with database usage, query development, and tuning.
• Support database connectivity from client applications.
• POSITION QUALIFICATIONS:
• Graduated Bachelor s Degree or Higher in computer science, engineering or related field.
• Experienced in system administration (Linux).
• Knowledge in scripting and coding e.g. Shell Script, Python or Ruby.
• Knowledge of AWS and other RDS on cloud environments.
• Knowledge of automation framework (Terraform, Ansible, Git) are advantageous.
• Knowledge of MySQL & PostgreSQL.
• Knowledge of NoSQL, KSQL and ElasticSearch.
• Knowledge in Cloud technologies and platforms; AWS, GCP and Azure.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Work Well Under Pressure, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• ESSENTIAL FUNCTIONS:
• Execute the business strategy successfully and efficiently; Merchandise, Marketing and Expansion strategy.
• Responsible overall performance of Food Place in accordance to financial budget and KPIs.
• Drive the growth of Sales & Profit , Customer and Expansion .
• Act as Local Marketing; responsible on Customer portfolio; maintain & regain active customer, recruit & develop new customer, individual and enterprise in the market.
• Develop and communicate Local marketing campaign and plan.
• Support store people management; recruitment, training by cooperating with HR head office.
• Support the implementation of company policies and procedures and to ensure that the company complies with all Occupational Health & Safety and other statutory regulations.
• Drive the alignment and collaborate with key functions to ensure smooth day-to-day store operation.
• Anticipate and solve problems as Disturbance handler. Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Create opportunities and initiating new things to improve performance as well as to make significant result.
• Consistently keep up with competitors and industry trend; competitors and market survey.
• POSITION QUALIFICATIONS:
• Bachelor's degree or higher.
• At least 10 years experience of Retail business/ Supermarket will be advantage.
• Strong leadership and Positive attitude.
• Good English skill.
• Proficiency in Negotiation skill.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Analyze corporate sales performance to identify drivers of growth, impact of key trade activities, media communicated and competitive actions.
• Analyze performance of corporate trade activity to determine effectiveness, key success factors and improvement opportunity.
• Provide simulation of sales, transaction and cost impact of new/future trade activities, also suggesting proper mechanic and forecast potential trade.
• Provide adhoc analysis support and coordinate with CSS (BigC shopper data agency) to incorporate customer performance.
• Deliver division performance review to Merchandizing team with clear actions recommended and keep track of what is acted on for full loop evaluation.
• Bachelor s Degree in Business Administration, preferably International Program, Marketing Major or any related fields.
• Minimum 3 years in Retail or FMCG, preferably in data analysis role.
• Ability to understand, incorporate, analyze various data sources and put into presentation.
• Strong logical thinking and good in numbers and analysis.
• Good interpersonal, communication and presentation skills.
• Good command of English, can-do attitude and open-minded personality.
• Able to handle multi-tasks/projects, work under pressure and meeting timeline.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Job Propose.
• Responsible for leading and directing all graphic and website design, copy, video, animation, infographics, social media material, photography, and promotional assets.
• Key Responsibilities.
• Contribute to the creative concepts by providing innovative ideas that can be executed but which push at the boundaries of what is possible.
• Presenting initial idea and concept visually to social media manager, media team, marketing team to ensure the campaign meets the objective.
• Analyze market trends, consumer need, and the competitive landscape, and track campaign performance and evaluate trends, assess new data, and keep up-to-date.
• Support the production team to enable them to realize creative ideas efficiently and practically.
• Determine which photographs, art, graphics developed, or other design elements to use.
• Determine how best to represent a concept visually.
• Job Specification.
• Bachelor or Master Degree in Communication Arts, Journalism, Interactive Arts, and Media or related fields.
• At least 5 years experience as Art Director in the advertising agency.
• Strong conceptual idea and Solid knowledge of digital landscape.
• Hands-on experience with logo design, typography, color, web layout design, print production, image selection, and package design.
• Proficient use of Photoshop, Illustrator, Premiere Pro, After Effects, or other visual design.
• Demonstrable graphic design skills with a strong portfolio.
• Incorporate feedback and take/give direction well.
• Team player with strong communication and presentation skills.
• Fluent in speaking, reading, and writing in English.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Agile Development, Network Infrastructure, SAP, Scrum, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Business partner for Commercial & Logistic who own IT roadmap for application and services, and accountable for IT operation to support application and services.
• Stakeholder Management.
• Influencing skill.
• Communication.
• Collaboration.
• Project and development.
• Own capital projects, project owners to manage project portfolio.
• Manage development team to deliver time cost and quality.
• Manage the development life cycle.
• Manage project manager to perform project management process and methodology.
• Resource planning.
• Business blueprints.
• QA quality assurance, SIT System Integration Testing, UAT User Acceptance Testing.
• Follow PMF(Project Management Framework) and update project progress on the JIRA tool.
• IT Governance and security compliance.
• Lead team to manage and control backlog and priority.
• Review applications to ensure alignment with security standard and control.
• Service Support.
• Helpdesk call center.
• Incident management.
• Change management.
• Problem management.
• SLM - Service Level Management.
• IT Subject Matter Experts for all Commercial & Logistic.