Bitkub Online Co., Ltd., or also known as Bitkub Exchange,

Bitkub Exchange was established as a digital asset platform on 29 July 2016, licensed by the Ministry of Finance and regulated by the Securities and Exchange Commission (SEC), secured with ISO 27001 standards and advisors who are ready to provide customer advice. The first day of operation of the company is on 9 May 2018.

The Opportunity:

The KYC team is dedicated to maintaining security and trust by implementing robust customer and business verification procedures, conducting thorough risk assessments, and upholding regulatory standards while facilitating seamless, compliant cryptocurrency transactions. The KYC Risk Analysis Associate executes basic risk screening procedures, identifies and evaluates ongoing high-risk customer accounts, documents findings following AML/CTPF policies, and assists high-risk customers in account verification based on the current processes and policies.

Responsibilities

• Perform general onboarding process for high-risk customer accounts based on company policies, procedures, and regulations, especially AML requirements and standard
• Evaluate existing high-risk customer accounts according to established company policies, procedures, and regulations
• Analyze and verify the high-risk customer accounts against criteria such as user credit scores and risk levels
• Investigate high-risk customer accounts and report to management where necessary, and obtain all necessary documentation to complete the customer profile
• Summarize a list of high-risk customer accounts and prepare explanations for the Senior KYC Risk Analysis to present at C-level meetings
• Perform daily operational tasks by complying with the company policy
• Perform any additional tasks concerning KYC risk analysis

Qualifications:

• Bachelor’s degree in any field
• Minimum 1 year of experience in KYC, credit analysis, fraud management, or any related role
• Good verbal and written communication skills in both Thai and English
• Excellent communication and explanation skills
• Good analytical and problem-solving skills with a keen attention to detail
• Flexible working hours with 5 working days a week (Willing to work on rotating days off including weekends and public holidays)

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  Comfortable working in a fast-paced and ambiguous environment

  
  

Nice to have:

• Experienced in cryptocurrency, banking, online payments, exchanges, or trading
• Experienced in the Operations or Customer Support
• General understanding of KYC/AMLO requirements
• Work experience in a high-growth startup or tech company

What You'll Get:

• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams

• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success

• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance

• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement

Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.