Incident & Business Continuity Management Specialist
āļāļĩāđāļāļāļēāļāļēāļĢāđāļāļĒāļāļēāļāļīāļāļĒāđJob Description
- Develop and maintain incident and loss management regulations, as well as oversee bank-wide end-to-end Incident & Loss, Fact-Finding, and BCM activities
- Provide data quality assurance (QA) for incident and loss data, and track incident-related action plans through to closure
- Improve incident data quality continuously to enhance the value of reporting and ensure compliance with BOT Loss Data Pooling requirements and Operational Risk Management Guidelines
- Execute regulatory reporting requirements, including quarterly BOT loss data pooling, BOT fraudulent transaction reports, loss by business line for BOT audits, and notification to BOT of significant incidents
- Prepare data for management reporting, including reports for the Risk Management Committee (RMC)
- Promote Risk Culture awareness and support related activities across the organization
- Manage and respond to incident and crisis events by setting up and coordinating war rooms, conducting walkthrough and tabletop exercises based on risk scenarios, and performing forensic fact-finding to ensure the successful execution of corrective action plans
Qualifications
- Bachelorâs or Masterâs degree in Business Administration, Economics, Risk Management, or related fields
- At least 5 years of experience in Operational Risk Management, incident and loss management, problem management, operational forensics and fact-finding, or business continuity management
- Strong communication, negotiation, and presentation skills
- Excellent stakeholder management skills
- Foundational hands-on experience with Copilot, Power Automate, Power Apps, and Power BI
- Relevant banking experience is an advantage; experience with technology-related incidents is a plus
- Good command of English is a plus
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āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: Joining Siam Commercial Bank means becoming part of a legacy that has been instrumental in shaping Thailand's banking industry. At SCB, we value innovation, collaboration, and a commitment to excellence. Employees are provided with opportunities for professional gro ...
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