It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. NPD — End to End Lead NPD projects from concept brief through formulation, scale-up, and commercial launch. Prioritize and manage the R&D project portfolio, developing formulation strategies and trial plans that align with business objectives and launch timelines. Define quality, cost, and regulatory targets — and ensure the team delivers against them. Hand over production-ready specs to factory upon successful scale-up. Project Management Build project plans with clear milestones; track progress via the Stage-Gate framework. Manage multiple concurrent projects without compromising quality or timelines. Report project status to management and key stakeholders — no surprises. Stakeholder Coordination Commercial / Marketing — serve as the primary R&D interface; receive project briefs, translate them into R&D scopes, and brief the R&D Officer on what to execute. The Officer does not coordinate with Marketing directly. Factory R&D — own technology transfer, trial coordination, and scale-up support. Regulatory — collaborate closely to ensure full product compliance on ingredients, additives, and labelling for all target markets (domestic and export) before launch; support regulatory submissions, product registrations, and claim substantiation. Supply Chain & QA — align on specs, supplier qualification, and shelf-life studies. Suppliers — act as the primary contact for all supplier-level technical and commercial discussions; lead negotiations and gather technical data sheets, ingredient specifications, and regulatory supporting documents. The R&D Officer may follow up on routine data requests under the AM's direction, but is not the primary supplier contact. Domestic & Export Regulatory Own and be accountable for full regulatory compliance across all markets — Thai FDA (domestic) and international markets including EU, US FDA, and Codex Alimentarius. Adapt formulations and labels to meet Thai FDA, EU, US FDA, and Codex requirements. Liaise with overseas customers and OEM partners on specifications and documentation. The R&D Officer is responsible only for domestic (Thai FDA) documentation; all export and international regulatory accountability rests with the AM. Cost Saving Identify and deliver formulation-based cost reductions — ingredient swap, yield improvement, waste reduction. Track financial impact in THB/% and report against annual savings targets. Qualify alternative raw materials with Procurement — zero quality compromise. NPD Process & Continuous Improvement Own and maintain the end-to-end NPD workflow — from intake brief to post-launch review — ensuring every step is clearly defined and consistently followed. Continuously identify bottlenecks, inefficiencies, and pain points; propose and implement practical improvements. Develop and update SOPs, templates, and tools that streamline project handovers, documentation, and cross-functional communication. Track process KPIs (cycle time, first-time-right rate, on-time delivery) and use data to drive workflow improvements.