ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

• Managing company facilities and maintaining a safe environment.
• Assisting in handling office supplies and exploring new suppliers.
• Helping with organizing team activities and events.
• Report about all operations to CEO.
• Bachelor's degree in Accounting, Finance, or related field.
• 1-3 years of experience in accounting or finance.
• Strong knowledge of accounting principles and AP/AR processes.
• Proficiency in Excel and accounting software.
• Attention to detail and organizational skills.
• Strong communication skills, good command of English is preferred.
• Proactive problem-solver with analytical mindset.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Product Owner, Research, Software Development

ประเภทงาน:

งานประจำ

• Achieve operational objectives by making sure that the software is delivered with the best quality, meet all the requirements, and within the reasonable timeline. Support integration/production incident investigation with timely resolution.
• Maintain high standards of software quality within the team by establishing good practices, habits, and make sure that the standards and practices that have been set are followed by the team.
• Work closely with Product Owner and Application Designer to clearly understand the r ...
• Coach junior software engineer and the engineering development department personnel in the workings of reusable tools and patterns, for example, reusable code.
• Keep up with industry best practices and trends. Conduct research, tests, and implements new technique that can be reused and applied to any site/software development project.
• Qualifications Bachelor or Master Degree of computer science, computer engineer, or a relevant field.
• At least 2-5 years of experiences in managing software development team as a technical lead.
• 4-8 years (Senior), 1-3 years (Junior)of experience in software development using Java.
• Knowledge of web service and its related technologies, REST, SOAP, XML, JSON.
• Experience in using Spring framework for building web services (Spring Boot, Spring Cloud).
• Experience in working with SQL/NoSQL Database (e.g. MySQL, MongoDB), can write effective SQL statements.
• Experience in using or building CI/CD workflow and using Git as source code version management tool.
• Experience in mobile and web development is a plus (iOS, Android, HTML5, CSS, e.g.).
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Negotiation, Teamwork, GIS

ประเภทงาน:

งานประจำ

• Surveying suitable area for projects' initiative in order to collecting and analyzing projects' potentiality.
• Communicating projects' information to local communities and relevant organizations.
• Building and maintaining relationship with local communities and relevant organizations.
• Summarizing operational procedures report, analyzing overall local geographical, evaluating & observing reaction of relevant people (Community leaders, local NGOs, local organizations, etc.) and providing recommendation of applicable relationship building action plans.
• Analyzing issues and providing applicable solutions.
• Coordinating with local organizations in order to obtain relevant licenses/ permits.
• Responding to another assigned CR/ CSR tasks.
• Bachelor s degree or higher in Political Sciences, Law, Social Sciences or related fields.
• Minimum 2 years experience in community relations, permits, land management or related business would be an advantage.
• Excellent interpersonal, oral and written communication skills.
• Good communication & negotiation, goal-achievement, responsibility, adaptability and teamwork.
• Ability to use GIS Google Earth pro or related programs would be an advantage.
• Able to use MS offices (Word, Excel and PowerPoints).
• Able to travel to and/or work in upcountry.
• Goal-Oriented, Unity, Learning, Flexible.
• Interested person, please submit your resume via online system or click "APPLY NOW".
• All applications will be strictly confidential and will be kept for at least 1 year. Only shortlist candidates will be notified.
• Gulf Development Public Company Limited
• 11th Fl., M Thai Tower, All Seasons Place,
• 87 Wireless Rd., Lumpini, Pathumwan, Bangkok 10330.
• Website: www.gulf.co.th.

ทักษะ:

Software Development, English

ประเภทงาน:

งานประจำ

• Bachelor/Master Degree in Science / Engineering or related field.
• At least 5-7 years experiences in Project Delivery.
• Experience in Banking, Digital Strategy, Innovation, Investment, or banking industry with strong know-how and understanding is a must.
• Tech savvy with strong problem-solving techniques to support business objectives.
• Ability to take and understand commitment to deliver the product on time.
• Good knowledge in project management skills with experience in agile approach.
• Good command of English both and communication skill.
• Basic knowledge of software development processes and procedures.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Research, DART, TypeScript

ประเภทงาน:

งานประจำ

• 2 days Onsite: Tuesday (Rama 3), Friday (KSPO).
• Working hour, ~ 9am - 6pm.
• We are looking for a developer to produce a new initiative product, Prove of Concept for the new emerge technology to bring in as a technology knowledge source for future apply to Krungsri Nimble own product and platform. You will be engaged with cross team members to involve in new initiative projects to apply the new technology to Krungsri Nimble.
• You should be comfortable around front-end and back-end coding languages, development frameworks, third-party libraries, and cloud technology. You should also be a team player for visual design and utility.
• Roles and Responsibilities.
• Defines, maintains, adapts and shares Technology innovations.
• Deliver work such as conceptual design, software or research documentation.
• Prove of Concept (PoC) of the new emerging technology, follow the technology trend.
• Work with development teams and product managers to ideate software solutions.
• Work with vendor or partner to make sure their deliverable completeness.
• Design client-side and server-side architecture.
• Write technical documentation.
• Bachelor s or Master s degree on related IT field.
• 5 years of experience developing API, web and mobile applications.
• Languages.
• Dart.
• Javascript/Typescript.
• Python.
• Frontend.
• Flutter.
• React.
• Backend.
• Express.js (Node.js web framework).
• AWS Lambda Functions (serverless backend).
• Clouds & Infra.
• AWS (Lambda, deployment, etc.).
• Databases.
• PostgreSQL (AWS RDS).
• Experience in cloud platform.
• Familiarity with common stacks.
• A broad understanding of key concepts in each of the core areas noted above.
• Strong analytical and knowledge of planning.
• Ability to influence, build relationships, negotiate, and set priorities needed.
• Ability to work collaboratively in a team environment and effectively communicate ideas and solutions.
• Self-starter and prioritization skills to work on independent and collaborative projects with competing deadlines in a fast-paced environment.
• Please note that we will get in touch with shortlisted candidates only.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
• EN
• (https://krungsri.com/b/privacynoticeen).
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ประเภทงาน:

งานประจำ

• Represent a good image of the shopping mall and company.
• Supervise team members in delivering beyond expectation service standards.
• Manage the smooth operation at service counters including.
• Queue Management.
• Operational Issue Resolution.
• Service Accuracy.
• Documentation and Stock Management.
• Promotion & Rewards Management.
• Team Coordination.
• Handling and resolving ongoing or escalated customer cases and complaints as assigned by managers.
• Promote company initiatives.
• Support other teams during activities and events.
• Hours of operation: 5 working days per week.
• 2 Shift 9.00 - 19.00 Hrs. and 12.00 - 22.00 Hrs. (9 hours + Break 1 hours = 10 hours per days)
• Functional Skills & Experiences
• 3-5 years experience in customer service
• Fluent of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ทักษะ:

Excel

ประเภทงาน:

งานประจำ

• คิด วิเคราะห์ นำเสนอ และดำเนินการปรับปรุงการทำงานโดยการนำระบบ เทคโนโลยี หรือกระบวนการทำงานแบบ Automate มาใช้งาน.
• บริหาร ดูแล และจัดการระบบ Contact center เพื่อจัดการให้ระบบใช้งานได้อย่างมีประสิทธิภาพ และสอดคล้องกับการทำงานของธุรกิจ (Automatic call distributor (ACD), Computer Telephony Integration (CTI), การจัดการข้อมูลลูกค้า (Customer Profile), การบริหารจัดการ Skill, การโอนสายแบบ Exclusive Call /Hunting Call บนระบบ, Category Management, etc.).
• สนับสนุน ตรวจสอบ ดูแล แนะนำ และซ่อมบำรุงเบื้องต้น เพื่อให้ระบบ และอุปกรณ์ต่างๆอยู่ใน ...
• จัดทำ และวิเคราะห์ข้อมูล Customer Satisfaction ของลูกค้า และนำมาเพื่อการปรับปรุง แก้ไขการบริการของพนักงาน.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง (ICT, SBP, Vendor, etc.) และร่วมแก้ไขปัญหาการใช้งาน และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อให้ธุรกิจสามารถดำเนินการได้อย่างต่อเนื่องและมีประสิทธิภาพ.
• แนะนำวิธีใช้เครื่องมือในการวิเคราะห์ เพื่อให้ทีมงานสามารถใช้งานได้อย่างมีประสิทธิภาพและ เป็นมาตรฐานของระบบ เช่น รายงานยอดขาย, Order Status, ข้อมูล Inbound-Outbound, Excel file Data.
• บริหาร ดูแล และจัดการระบบ Knowledge Management ให้มีความถูกต้อง และเหมาะสมต่อการใช้งาน.
• การสนับสนุนข้อมูลเพื่อนำไปวิเคราะห์ Productivity ของหน่วยงาน และการสนับสนุนงานพัฒนาบุคลากรภายใน.
• อื่น ๆ ตามที่ได้รับมอบหมาย.

ประเภทงาน:

งานประจำ

• Customer Service Management - Oversee service quality to ensure compliance with client agreements (Service Level Agreement - SLA) and company standards.
• Client Relationship Management - Act as the main liaison between the company and clients, ensuring operations align with client expectations.
• Team Leadership - Manage recruitment, training, and development of staff to maintain high service standards.
• Budget and Cost Management - Plan and control operational costs to ensure efficiency and cost-effectiveness.
• Setting and Monitoring Key Performance Indicators (KPIs) - Track and report performance metrics to align with client goals.
• Process Analysis and Improvement - Evaluate operational efficiency and recommend improvements for better service quality.
• Technology and Systems Management - Oversee the implementation of CRM and call management systems to ensure seamless integration with client platforms.
• Reporting and Performance Review Meetings - Provide detailed reports and insights on contact center performance to clients and executives.
• Handling Operational Challenges - Address issues such as customer complaints and system-related problems in real-time.
• Employee Development and Training - Create career development plans and conduct training programs to enhance staff skills.
• Workforce and Schedule Management - Plan staffing and work schedules efficiently to balance workload and productivity..
• Educational Background - Bachelor's degree or higher in Business Administration, Management, Marketing, or a related field.
• Work Experience - At least 5 years of experience in managing call centers or working in the outsource contact center industry.
• Communication Skills - Strong communication skills in both Thai and English (or other languages relevant to clients).
• Team Leadership - Proven ability to manage and develop teams for optimal service performance.
• Data Analysis - Ability to analyze and interpret key data to enhance operational efficiency.
• Technology Proficiency - Knowledge of CRM systems, call center software, and data analytics tools.
• Budget and Cost Management - Ability to plan and control expenses effectively to maximize efficiency.
• Client Relationship Management - Strong negotiation skills and experience in managing client relationships.
• Problem-Solving Skills - Ability to quickly assess and resolve operational challenges.
• Leadership Ability - Capable of motivating and leading a team toward achieving targets.
• Change Management - Adaptability and ability to implement strategic changes within the organization.
• Strategic Planning - Expertise in developing strategies to enhance service quality and operational effectiveness..

ประเภทงาน:

งานประจำ

• Shift 1 >> 08:00 a.m. - 17:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry.
• Proficient in using MS Office program.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Manage, mentor and motivate a team of customer service representatives.
• Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
• Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
• Resolve complex customer inquiries and escalations as needed.
• Identify training needs and work with the team to develop their skills.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain accurate records and generate performance reports.
• What we're looking for.
• Minimum 2 years' experience in a customer service leadership role, preferably in the call centre or financial services industry.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service.
• Proficient in English, both written and verbal.
• Ability to work in a fast-paced, target-driven environment.
• Exceptional organisational and time management skills..
• What we offer
• Comprehensive health and life insurance coverage.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional development and career advancement.
• Discounts on a variety of products and services.
• A friendly and inclusive company culture.
• If you're ready to take the next step in your career and join a dynamic and customer-focused organisation, we encourage you to apply now.