ประเภทงาน:

งานประจำ

• The Regional Brand Campaigns operations team supports LazMall brands in accelerating buyer and sales growth through the design and management of various Campaigns such as Super Brand Day, Super New Arrival and Super Brand Opening. Our team of Campaign Managers & Operations Associates help brands achieve their campaign goals through campaign management, preparation and execution of operations.About the Role
• As Regional Brand Campaigns Operations Associate, you will be responsible for the timely execution of campaign operations, ensuring seamless coordination between cross- ...
• o Ensuring submissions from Brands adhere to onsite guidelines
• o Optimizing Brands onsite assets & campaign page performance during campaign
• Partnering with Regional Design & Onsite teams to ensure guidelines for Brand Campaigns are updated; creating best practices to maximize performance.
• o Quality checks on Campaign plan submissions: ensuring adherence to Campaign joining criteria, escalating gaps and risks in a timely manner.
• o Data analysis prior, during and post-campaign: quickly & accurately gather internal data to translate into insights & recommendations to deliver campaign metrics.
• Minimum 3-5 years of experience in campaign operations of similar roles, preferably in eCommerce or digital marketing
• Highly organized, with strong attention to detail
• Demonstrated problem-solving abilities
• Adaptable, independent, and able to manage multiple projects concurrently
• Strong team player who can effectively collaborate with cross-functional teams
• Data analysis: ability to collect and interpret data, providing insights to support campaign performance
• Good writing and verbal communication skills in English
• Technical proficiency with Microsoft Excel and PowerPoint for data analysis and reportingPreferred qualifications
• The ideal candidate has a hybrid of regional or local Commercial, Marketing and eCommerce Campaigns management experience.

ประเภทงาน:

งานประจำ

• Performance Strategy & Execution: Create and implement strategies to improve assortment growth by using data analysis. Work with the commercial team to track progress and enhance key performance indicators.
• Assortment Planning: Lead efforts to grow platform key assortments for example New item, Potential product.
• Project Planning: collaborate with related stakeholders both local and regional team to ensure successful project execution.
• Bachelor s Degree or above.
• At least 2-4 years of working experience. Experience in retail and Project manager is a plus.
• Passionate or willing to do operation work scope.
• Analytical skills with systematic and structured thinking.
• Excellent negotiation and problem-solving skills.
• Ability to work in a fast-paced and dynamic cross-functional environment.
• Good verbal and written communication skills English and Thai (both are working languages).

ทักษะ:

Business Development, Legal, Excel, English

ประเภทงาน:

งานประจำ

• Exploit both external resources (social group, industry association, functional bodies of eco-system) and internal resources (Lazada Regional team and all relevant departments) to BD new group sellers, and link with the common leadership team of multiple existing stores.
• Keep close cooperation with the sellers by the instant and forceful instant communication with the sellers C-level leadership team, co-operate seller s key issues top to down.
• Make a practical strategy for the business development, on the basis of the wide awareness of the whole China-Thailand supply chain s running situation, also the consumption trend of Thailand, and Lazada s strategy, regulations, and relevant data. Have a clear view of seller level, category level, product level, and Lazada platform s function development.
• Manage ISC team to maintain seller s daily operation, help seller with the efficiency promotion and problem-solving.
• Commercial eco-system establishment and improvement for foreign sellers business in Thailand.
• Establish the process to facilitate Company registration, bank account, and international transfer, product resource, international/domestic logistic and warehouse, customs clearance, legal, local industry certificate, operation & marketing agencies, distribution vendor.
• Any process of the huge commercial eco-system could block the foreign seller s path of being a normal seller in Thailand, do integrate th.
• Great communicator in English and Mandarin.
• At least 8 years e-commerce/Chinese seller management/cross-border trade/consulting related experience;.
• Data sensitive, proficient Excel-analysis user and good PPT & presentation skill, excellent commerce sense and logic;.
• At least 4 years management experience;.
• Highly motivated, target driven with strong execution hand.
• Analytical, can-do attitude, has good problem-solving leadership...

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Manage a diverse portfolio of 35-40 Brand/SME sellers, fostering strong relationships and providing dedicated support.
• Strategically guide sellers to achieve sustainable growth on the Lazada platform, leveraging technological resources and innovative solutions.
• Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
• Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to SMEs partners and buyers.
• Act as a trusted advisor and advocate for SMEs, advocating for their needs within the company and championing their success at every opportunity.
• Minimum of 5 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous..
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with SMEs partners and internal stakeholders.

ทักษะ:

Contracts, Compliance, English

ประเภทงาน:

งานประจำ

• Manage and develop key accounts from China, focusing on building long-term partnerships and driving sales growth in the Lazada's platform.
• Develop and implement account strategies to penetrate new Chinese brands, ensuring their successful entry and expansion in the Thai market.
• Collaborate with cross-functional teams, including marketing, operations, and supply chain to support Chinese brand partners and optimize their presence on the platform.
• Regularly analyze market trends, competitors, and customer feedback to identify opportunities and recommend improvements for the Chinese brand portfolio.
• Negotiate contracts, manage contract renewals, and ensure contract compliance to maximize profitability and customer satisfaction.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• More than 3 years of experience in key account management, preferably with a focus on Chinese brands or the e-commerce industry.
• Fluent in Mandarin Chinese and English, Thai is a plus, with excellent communication and interpersonal skills.
• Proven track record in developing and maintaining strong relationships with key decision-makers in Chinese companies.
• Strong analytical skills to interpret market data and make strategic decisions for account growth.
• Familiarity with the Thai market and understanding of local consumer preferences.
• Ability to work in a fast-paced environment, adapt to VUCA (Volatility, Uncertainty, Complexity, Ambiguity), and thrive in a dynamic Alibaba International culture.

ประเภทงาน:

งานประจำ

• Campaign planning: brainstorm with campaign manager to plan platform campaigns each month in terms of assortments, concepts and timeline.
• Campaign preparation: liaising with various stakeholders including within category team on assortment and deals hunting as well as cross-functional stakeholders like onsite and marketing teams to ensure promotional activities, mechanics and customer communication lead to desired business results.
• Campaign execution: responsible for campaign s onsite navigation and conversion rate ...
• Campaign analysis: provide campaign performance and insights to continually refine and revamp campaign planning and execution processes as well as identify key learnings and share best practices with the wider campaign team.
• Plan and manage exposure for each campaign through various online marketing channels including social media, affiliates and CRM app pushes and inbox messages.
• Support other strategic activities and initiatives requiring onsite traffic and visibility to drive campaign growth or buyer and seller engagement.
• 3-4 years of experience in e-commerce or merchandising.
• Ability to effectively adapt to shifts in priorities.
• Good attention to detail, organized and can independently manage own time and.
• Willingness to work in a fast-paced environment.
• Pro-active attitude and excellent problem-solving skills.
• Excellent team work with strong communication skills and can build relationships with people from different background and cultures, both online and offline.
• Analytical skills to understand performance in order to optimize and improve future campaigns.

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Manage a diverse portfolio of 35-40 local SMEs sellers, fostering strong relationships and providing dedicated support.
• Strategically guide SMEs sellers to achieve sustainable growth on the Lazada platform, leveraging technological resources and innovative solutions.
• Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
• Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to SMEs partners and buyers.
• Act as a trusted advisor and advocate for SMEs, advocating for their needs within the company and championing their success at every opportunity.
• Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with SMEs partners and internal stakeholders.

ประเภทงาน:

งานประจำ

• Design! Work with Regional and Country stakeholders to support the voucher and mechanics strategy for both campaign basis and BAU basis, including alignment with targets to strengthen user and buyer growth, as well as experimenting methodologies (i.e. AB-testing).
• Execute! Liaise with cross-functional stakeholders and ensure the operational plan runs smoothly from vouchers creation to onsite set-up as well as performance and budget tracking.
• Optimise! Support process development and cadence to monitor voucher and mechanics performance to maximize impact based on the given budget and steer decision-making.
• Analysis! Lead the cross-country analysis framework on voucher and mechanics performance analysis with insights to continually refine spend strategy/budget allocation as well as identify key learnings and share best practices with the wider teams.
• Collaborate! Work closely with multiple teams locally and regionally to develop structure and fundamental governance/ SOPs and dashboard for clear visibilities across countries.
• Engage! Review strategies with senior stakeholders with direct impact on the country s performance.
• Degree in Computer Science / Information Technology / Statistics / Business Management or its equivalent.
• Min 3 years of working experience in BI & Analytics, performance marketing, promotion & mechanics management, consulting or other quantitative positions. Prior experience in e-commerce / tech industry is a plus.
• Excellent business acumen with data-driven approach - able to identify trends and generate insights, display problem-solving skillsets and translate findings into key actions and recommendation.
• Solid analytical skills and advanced usage of MS Excel, SQL is a plus.
• Able to build quantitative models, comfortable in pulling and manipulating data, aggregate quantitative and qualitative datasets to make decisions.
• Results driven, with excellent interpersonal and communication/presentation skills to collaborate with across teams as well as break boundaries from planning to implementation/execution.
• Eagerness to make an impact at what you do, highly motivated and proactive - someone who thrives in a fast-paced environment, and able to manage frequent pivots in priorities at ease.
• Good attention to detail, organized and can independently manage own time and tasks.

ประเภทงาน:

งานประจำ

• The Associate Accounts Payable is a vital part of the Accounts Payable team, acting as a reviewer, advisor, and decision-maker to ensure smooth and timely day-to-day operations. This role also involves contributing to system development and improving daily operational processes. The candidate will frequently interact with various stakeholders, including regional and tech teams, functional teams (Legal, Tax, Commercial, and Marketing), as well as external partners like suppliers and the Shared Service team.
• Manage accounts payable operations and support the AP Lead and Financial Controller.
• Represent the accounts payable team in regular meetings with the local team to provide updates on finance-related projects.
• Offer advisory services and expertise on tax and financial concerns to support the business.
• Provide guidance and mentorship to the Shared Service Team to support accounts payable operations.
• Oversee local and overseas AP processing and payment organization, ensuring quality at every step for both platform and logistics companies.
• Review, reconcile, and prepare local tax reports.
• Conduct regular analysis of accounts payable accounts.
• Ensure all financial deadlines related to accounts payable are met for month, quarter, and year-end financial closing, including balance sheet reconciliation to Regional Finance.
• Collaborate with internal teams to develop, implement, and maintain systems, procedures, and policies, including accounts payable and payment functions, ensuring adherence to company guidelines and SOX compliance to support business growth.
• Coordinate with external and internal auditors to complete financial statements and requirements.
• Work with the Operations Team and the Shared Service Team to ensure all AP tasks are completed accurately and on time.
• Prepare reconciliation of assigned reports for month-end.
• Ensure all payments are verified and updated in the system.
• Perform other ad hoc tasks as assigned by the Manager..
• Bachelor s degree or master's degree in Finance or Accounting.
• Minimum 5 years of working experience in Finance-related fields including 3 years of experience in auditor.
• Solid understanding of accounting knowledge and payment landscapes, Finance systems, policies and procedures for a local organization.
• Strong analytical skills; Good in problem solving.
• Results and detail-oriented, strong project management and collaboration skills.
• Strong communication skills and experience interacting with all levels of Management.
• Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
• Proficiency with Excel, Word, PowerPoint.
• Have strong ethics and integrity; risk-oriented and controls mindset.
• A team player with the ability to work independently.
• organizing and prioritizing.
• Able to work under pressure, prioritize and deliver against challenging deadlines.
• Self-motivated, responsive, and service minded.

ประเภทงาน:

งานประจำ

• Drive initiative success and rollout to enhance campaign efficiency and performance.
• Support the development of regional operational frameworks covering strategy, traffic, promotions, and tracking metrics.
• Share best practices and growth insights across the region via playbooks, reports, and workshops.
• Serve as the key liaison for regional and local teams to ensure operational excellence.
• Lead post-campaign performance analysis with analytics and cross-functional teams..
• 4-5 years in e-commerce or consulting; regional exposure preferred.
• Expertise in campaign management and best practices.
• Strong communicator with proven stakeholder collaboration.
• Skilled in crafting and pitching proposals to leadership.
• Analytical thinker with experience translating data into actionable strategies.
• Proficient in PowerPoint & Excel for reporting and presentations.

ประเภทงาน:

งานประจำ

• Responsibility Lazada Thailand Tab 2 Fashion Channel Operations, responsible for daily product operation, user operation, and organize activities of the fashion. Targeting user and order growth.
• Strong sensitivity and user insight ability in fashion categories (women's clothing, bags, etc.), develop channel product planning based on the preferences of Thailand users, and improve channel conversion efficiency by product operation.
• User operation: By analyzing user behavior, profiles,etc.develop effective user grow ...
• Based on the preferences of Thailand users, making marketing activities plan and implementation of the activities by following seasonal and trend planning, in order to increase orders..
• University graduate with fluent English speaking and writing skills.
• Proven experience in e-commerce business with a preference for women fashion industry expertise.
• Strong user-centric mindset, with the ability to understand user needs and pain points through various methods.
• Great interpersonal, communication and presentation skills.
• Experience on user operations, user growth and understanding product operation is a plus.
• Strong project management background.
• Cross team collaboration both local & regional level.

ประเภทงาน:

งานประจำ

• Mainly responsible for the strategy and implementation of the acquiring and incubation activities for high value sellers, aiming to on-broad, grow, and ensure the success of Lazada Marketplace sellers.
• Collaborate with FA Category Director/Junior Category Director to streamline our commercial s strategy and deliver both strong and healthy growth in each sub-category.
• Manage workflow, work process, and call script with sales agents for daily operation.
• Able to coordinate with cross functional team to identify issues and follow up on solutions, help team to improve performance.
• Research and understand market insight to determine industry and consumer trend under FA category in order to deliver a strategic planning and execution for FA seller hunting and incubation activities.
• Monitor and improve the performance of the team in terms of productivity, ensure team KPIs as required.
• Facilitate training session for all agents and participate in recruitment of new agents.
• Conduct regular review of all call center agent s performance and organize training sessions for under performers.
• Submit regular tracking reports for performance update and daily outreach.
• 3-4 years of working experience in a management consulting, account management, sales team management.
• Highly motivated willing to push or go extra mile to drive impact with high ownership.
• Excellent analytical skills and data visualization skills, SQL would be a plus.
• Strong project management, negotiation and communication skills.
• Experience in leading a diverse team.
• Fluent in Thai and proficiency in English.

ทักษะ:

Sales, Negotiation

ประเภทงาน:

งานประจำ

• 3-5 years of B2B sales experience, preferably in digital products, or related solutions.
• Proven ability to meet sales targets.
• Excellent negotiation, presentation, and communication skills.
• Strong analytical, relationship-building, and independent work capabilities.

ทักษะ:

Legal, Compliance

ประเภทงาน:

งานประจำ

• Estimate and manage campaign budgets.
• Coordinate with local, domain, and legal teams for alignment and compliance.
• Manage artwork asset preparation and approvals.
• Monitor campaign performance metrics.
• Deliver post-mortem reports with insights and learnings.
• Local Seller collaboration.
• Prepare risk scenarios for chatbot QA and safety checks.
• Collect and curate Thai user queries for training and validation.
• Review chatbot intentions and short title content; manage BPO task flow and quality.
• Conduct UAT (User Acceptance Testing) for new chatbot features.
• Translate chatbot content to Thai and perform QC.
• Provide ongoing feedback and suggestions to improve system accuracy and UX.
• Basic content Optimization.
• Optimize AI prompts to generate effective product content.
• Translate and localize content into Thai with brand tone alignment.
• Coordinate with multiple teams for timely content readiness.
• Solid understanding and sensitivity toward AI applications and development; ability to effectively apply insights through iterative experimentation to various AI business functions and scenarios to achieve business objectives.
• Professional working proficiency in English (proficiency in Southeast Asian languages is a strong plus). Excellent communication skills, team spirit, and ability to integrate cross-functional resources to achieve business goals.
• Bachelor s degree or above; 3+ years of operations experience. Prior experience in overseas e-commerce or platform user operations is preferred.
• Strong analytical skills, SQL would be a plus.

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Manage a diverse portfolio of 35-40 local SMEs sellers, fostering strong relationships and providing dedicated support.
• Strategically guide SMEs sellers to achieve sustainable growth on the Lazada platform, leveraging technological resources and innovative solutions.
• Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
• Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to SMEs partners and buyers.
• Act as a trusted advisor and advocate for SMEs, advocating for their needs within the company and championing their success at every opportunity.
• Minimum of 2 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with SMEs partners and internal stakeholders.

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Developing process enhancement strategies.
• Conducts Process blueprinting to review existing processes and identify areas for improvement.
• Analyze performance metrics and operational data to identify opportunities, develop action plans, and implement process improvements.
• Develop and implement process changes to guide the Customer Care Specialist to deliver superior customer experience and to improve operational efficiency.
• Develop process workflow and design for new products, systems and services.
• Oversee implementation of new business processes.
• Monitor and measure the impact of new Process and Improved Process rolled out to ensure achievement of desired outcome.
• Maintain and update all the process related reports and documentation for reference purposes.
• Develop in-depth knowledge of Lazada s products, services and systems used by customers (buyers and sellers) and Customer Care team.
• Assist in promoting the implementation of best practices.
• Recommend innovative business and technical solutions to improve operational effectiveness.
• Process benchmarking and establishing norms and standard of processes - Process Standardization and alignment for six (6) ventures..
• Tertiary education level.
• At least 3 years working experience in Process Improvement/ Process Optimization.
• Service Delivery or Customer Service experience (preferably).
• Excellent English communication.
• Chinese communication (Read and Write) is preferable.
• Any source of project management certification.

ประเภทงาน:

งานประจำ

• The team works closely with product teams, local operations, customer service team and country PMs, addressing diverse requests and insights to create better-integrated solutions. With a focus on cross-cultural collaboration, we are part of a larger Design Studio that includes research, product, writing, enabling a holistic and innovative approach to problem-solving..
• We are seeking a talented UX/UI Designer to join our Thailand team and drive impactful user experiences in the logistics domain across Southeast Asia. You will particip ...
• Manage and optimize the end-to-end operations experience, ensuring smooth and efficient processes for many user types within logistic sector.
• Develop ideas, strategies, and solutions to address user pain points and enhance satisfaction.
• Collaborate with internal designers and cross-functional teams, including product, operations, and technology, to align on goals and drive initiatives for continuous improvement.
• Create user flows, wireframes, prototypes, and high-fidelity designs that adhere to usability best practices.
• In certain project scenarios, when implementing new features, collaborate with the product team to conduct targeted research and gather valuable insights from local operators at facilities in Thailand.
• Drive initiatives focused on continuous improvement and adapting to market needs..
• Education Level: Bachelor s degree or higher in Design, Human-Computer Interaction, or a related field.
• At least 3 years of professional experience in UX/UI design or a related field.
• Strong expertise in UX/UI design principles, interaction design, and visual design.
• Proficiency in English, both written and verbal, is crucial, as effective communication and collaboration with teams across Southeast Asia are integral to the role.
• Proficiency in design tools: Figma, Adobe.
• Able to translate insights into actionable designs, incorporating feedback into iterative design processes.
• Ability to create user flows, wireframes, prototypes, and high-fidelity mockups.
• Strong communication skills to convey ideas clearly and collaborate with cross-functional teams.
• Effective teamwork abilities in a cross-cultural and dynamic environment.
• Self-management skills, including time management and the ability to prioritize tasks in a fast-paced setting.