ประกาศงานนี้หมดอายุแล้ว
Customer Service Executive
ที่Klook Travel Technology Co., Ltd.- Provide products or services information, attend to customers' enquiries and complaints, through telephone, online chat and e-mail.
- Ensure appropriate booking changes to resolve the customer's problem.
- Keep the customers interaction or transaction's records, including details of inquiries, complaints or comments, and actions taken.
- Liaise with attractions/service operators
- Review policy terms to determine whether to handle compliance.
- Strengthen and improve the current process.
- To ensure service is satisfactory to customers.
- Follow the company's processes and procedures.
- Diploma & Higher
- Fresh graduates are encouraged to apply
- Proficient in English and Thai (both verbal and written) is mandatory
- Good communications and interpersonal skills
- year experience in sales / retail operations / customer service/ chat online is an added advantage
ประสบการณ์ที่จำเป็น
- ไม่ระบุประสบการณ์ขั้นต่ำ
สายงาน
- บริการลูกค้า
- งานท่องเที่ยว / งานโรงแรม
ประเภทงาน
- งานประจำ
เกี่ยวกับบริษัท
Klook is Asia's largest in-destination services booking platform that gives travelers a simple and trusted way to conveniently book and enjoy over 35,000 popular attractions, local experiences, and services around the world. Klook's network of over 4,000 direct partners includes world-fam ...
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