ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Supervising quality of all content (Candidate and HR).
• Ensuring all content align to high standards.
• Vertical Media Management.
• Vertical Videos and Office Highlights.
• Vertical Video Podcasts for EB clients, with clients' HR personnel..
• Transforming traditional content into engaging vertical formats for our mobile-first audiences.
• Written Content Oversight.
• Supervising writing content articles for all our EB clients (articles, Office Highlights etc.).
• Crafting compelling narratives that showcase company cultures and employee experiences.
• Podcast Management.
• Executing creation of HR related WorkVenture Podcasts.
• To demonstrate our expertise in Employer Branding and to enable showcase for our clients..
• Executing creation of Candidate Related Podcasts.
• Building thought leadership through authentic conversations about workplace trends.
• Social Media Content Development.
• Finding new ideas and producing candidate & B2B HR content.
• Maintaining our TikTok, Facebook, and LinkedIn presence.
• Creating vertical and horizontal format content.
• Staying ahead of social media trends to keep the content fresh and engaging.
• Creativity.
• Exceptional creative thinking and innovative approach to content.
• Ability to generate fresh ideas that capture audience attention.
• Talent for visual storytelling across different media formats.
• Organizational Skills.
• Outstanding project management abilities to handle multiple content streams.
• Excellence in planning, prioritizing, and meeting deadlines.
• Additional Requirements.
• Experience in content creation & management (2+ years preferred).
• Proficiency with digital content creation tools.
• Strong communication and team collaboration skills.
• Ability to adapt quickly to changing trends and audience preferences.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Compliance, Negotiation

ประเภทงาน:

งานประจำ

• Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel.
• Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express.
• Enhance our customers experience by identifying opportunities to offer products based on our Cardmembers needs.
• Meet and exceed quality goals, compliance regulations and productivity targets.
• Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms.
• Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
• Re-prioritize and adapt to an ever-changing environment.
• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service in every interaction with our Customers.
• The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
• Strong interpersonal, communication, verbal and written skills.
• Assertiveness to handle difficult conversations.
• Excellent negotiation, influencing and resourcefulness skills.
• Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
• Confidence to work in a different environment e.g. actual and virtual.
• At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
• Demonstrated consultative experience, ability to influence, resourceful.
• Creative problem-solving, eager to find customized solutions.
• Experience in banking/financial services a plus.
• Bachelor s degree, associate s degree and college undergrads may apply.
• We are now working in hybrid model and may be adjusted at anytime. The training is required to be onsite.
• Workplace Flexibility: Full time. Shift flexibility requirements.
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
• Must have at least 25MBPS internet connection plan / speed.
• Must have a private & quiet area to work at home.
• At American Express discretion this position may be work from home and adjusted back to in office at any time.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ทักษะ:

Electrical Engineering, UNIX, Java, English

ประเภทงาน:

งานประจำ

• Design and develop web-based applications, object-oriented programming principles, and database stored procedures..
• Develop test cases, test scenarios, and test scripts to perform unit and functional testing. Execute the tests, analyze results, and document findings in a test report..
• Interpret business and technical requirements, ensuring they are clearly understood and effectively translated into programming algorithms.
• Conduct impact assessments and analyze system dependencies with external systems that interface with corporate business applications.
• Provide technical support and resolve issues in production environments by investigating errors, identifying root causes, and proposing both short-term fixes and long-term solutions post-launch.
• Bachelor s Degree in Engineering, Telecom Engineering, Electrical Engineering, Computer Engineering, or related field.
• At least 5 years of experience as a System Analyst.
• Computer Language: Database SQL, Fundamental UNIX, JAVA, XML, Signaling C7, Basic GSM network is a preference.
• Familiarity with modern development platforms or frameworks such as Flutter, Angular, Node.js.
• Proficient in English in writing and speaking.

ทักษะ:

Excel, English

ประเภทงาน:

งานประจำ

• Bachelor's or Master's degree of Communications or Marketing Communications or a related field.
• Experience at least 3 years in Corporate Communication, Account Executive (AE), Content.
• Has analytical skill. Basic knowledge of data analytics is a plus but not necessarily.
• Good presentation and communication.
• Fluent in English both reading, writing, and speaking.
• Knowledgeable in MS Office: Word, Excel, PowerPoint. Basis Photoshop and Canva are a plus.
• High ability to work under pressure with flexibility and open-mindedness.

ทักษะ:

Compliance, Risk Management

ประเภทงาน:

งานประจำ

• Develop & Implement Data Governance Framework - Establish policies, standards, and best practices for data management.
• Ensure Data Quality & Integrity - Monitor and improve data accuracy, consistency, and completeness.
• Regulatory Compliance & Risk Management - Ensure adherence to data privacy laws (e.g., PDPA, GDPR) and mitigate risks.
• Define Data Ownership & Stewardship - Assign roles and responsibilities for data management across the organization.
• Manage Data Lineage & Metadata - Maintain a data catalog, track data sources, and ensure proper documentation.
• Gather & Translate Business Requirements - Convert business needs into technical specifications for development teams.
• Document functional and non-functional requirements for data and technology projects.
• System & Process Improvement - Identify gaps in existing systems and workflows and recommend improvements.
• Stakeholder Communication - Act as a bridge between business users and IT teams, simplifying complex technical concepts.
• Compliance & Security Considerations - Ensure data solutions align with governance policies and regulatory requirements.
• Bachelor s or Master s degree in Data Science, Information Management, Computer Science, Business Administration, or a related field.
• Certifications in Data Governance (e.g., DAMA CDMP), Data Privacy (e.g., CIPP/E, CIPM), or Risk Management are a plus.
• Experience in data governance, data management, or related fields.
• Skills in a leadership or managerial role, overseeing data governance initiatives.
• Proven track record in developing and implementing data governance frameworks, policies, and standards.
• Hands-on experience in data quality management, metadata management, and data lineage tracking.
• Strong background in regulatory compliance (e.g., PDPA, GDPR, CCPA) and risk management.

ทักษะ:

UNIX, Linux

ประเภทงาน:

งานประจำ

• Responsible for Monitor and analyze Server performance, Operating System and ensure efficient utilization of Server Hardware.
• Responsible for performance tuning and corrective maintenance to assure that Server Hardware, OS and Network Connection is performing efficiently
• Installing and upgrading UNIX / Window system software on company servers and computers.
• Creating UNIX / Windows file systems.
• Setting up and maintaining UNIX / Windows user accounts and access management systems.
• Implementing network and computer system policies.
• Detecting and troubleshooting software and hardware issues.
• Responding to user requests and software errors.
• Monitoring the performance of the system and server.
• Creating backup and recovery policies.
• Setting up and monitoring security policies.
• Applying patches and upgrades when necessary.
• At least 5 years experience as a UNIX/Window system administrator.
• Bachelor s degree in computer science, computer engineering, or a similar field.
• Knowledge of UNIX, LINUX and Windows operating systems, storage environments, file systems, and network protocols.
• Detailed knowledge of UNIX/Window principles, file editing, UNIX commands, and file manipulation.
• Familiarity with Windows, UNIX, LINUX, and LINUX shell scripting.
• Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP.
• Understanding of backup procedures and storage management.
• In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors.
• Excellent troubleshooting skills.

ทักษะ:

Business Development, Statistics

ประเภทงาน:

งานประจำ

• Lead the development of data solutions and delivering customer and business insights to identify business opportunities or resolve business challenges.
• Translate business problem statements into analysis requirements and work with BUs to define best business outcomes.
• Manage projects, outcomes, resources, proposed proposals or opportunities, and overall execution of the corporate exercises, to ensure effective alignment with organization objectives.
• Advise and provide recommendation on project feasibility studies and project planning, to ensure projects achievement and minimize risks.
• Coordinate with related team and functions to create mutual understanding on expectations, processes, standards, and solutions for corporate strategy activities.
• Bachelors or Masters in Data Analytics, Statistics, Computer Science, Communications or related fields.
• Having experience in retail market is a plus*.
• Having experience in marketing or campaign execution is a plus*.
• Experience in a major financial with large-scale data or similar program management experience.
• At least 5 years in a management role, with board level change or transformation leadership experience.
• Advanced communications, marketing, or journalism experience.
• Good experience using business intelligence tools and data visualization best practices.
• Strong storytelling and communication skills.
• Strong analytical and problem-solving skills.
• Familiarity with data validation tools.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Bachelor degree or higher in Computer Science or related filed.
• There are 5-8 years, Experience in Network skills.
• Able to do network design, evaluation, POC, implementation.
• Self-Motivation and Hard Working.
• Able to work some time on night and weekend by job duties.
• Able to troubleshooting related to network problem & connecting equipment.
• Willing to self-study for network knowledge and learn new knowledge from team.
• Good communication,interpersonal, problem-solving, presentation, and negotiation skill.

ทักษะ:

Industrial Engineering, ERP, Finance

ประเภทงาน:

งานประจำ

• Analyze business problems and requirements, and propose ideas to improve and develop project workflows to enhance work efficiency, speed, and quality.
• Plan, manage, and monitor project execution, including coordinating with relevant departments to ensure the project aligns with objectives and planned timelines.
• Present information to relevant stakeholders regarding return on investment (ROI) and other benefits gained from process improvements or business expansion initiatives.
• Provide progress reports on ongoing projects, highlighting key issues to supervisors and relevant parties.
• Collaborate in designing new workflows and integrating new technologies, tools, or innovations to enhance service delivery, strengthen customer engagement, and support future business growth.
• Coordinate with related departments to jointly design, develop, and improve work processes to meet business objectives and requirements.
• Support and encourage team members to initiate, design, and improve processes to enhance business responsiveness and efficiency.
• Provide guidance and training to subordinates to enable them to perform assigned tasks effectively.
• Perform other duties as assigned.
• Bachelor s or Master s degree in Industrial Engineering, Computer Engineer, Computer Science, Business Computer, Innovation,Digital Transformation.
• Minimum 4+ years of Management and Business Process.
• Strong understanding of the Implement ERP, EPM, Finance & Accounting..

ทักษะ:

Risk Management, Automation, JSON

ประเภทงาน:

งานประจำ

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• API testing (REST, JSON/XML, Postman or similar tools).
• Mobile application testing (Android/iOS platforms).
• Mini app testing (within super apps or embedded environments).
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/bprivacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.