About the company:

Collars Hospitality Co. Ltd. is a forward-thinking hospitality management company dedicated to delivering exceptional luxury travel and leisure experiences. With a focus on personalized service and true Thai hospitality, we manage high-class accommodations and a variety of dining establishments to exceed guest expectations.

About the role:

As a Front Office Receptionist, you will be the first point of contact for our guests, ensuring a warm welcome and seamless experience throughout their stay. Your role is pivotal in creating a positive and lasting impression of our brand.

Responsibilities:

• Welcome and assist residents and visitors efficiently and in a friendly manner
• Handle residents inquiries and provide accurate information about the property and services
• Coordinate with other departments to ensure guest satisfaction and resolve any issues promptly
• Maintain accurate records of residents information and transactions
• Provide concierge services, including booking reservations and arranging transportation
• Ensure the front desk area is clean, organized, and presentable at all times

Qualifications:

• Previous experience in a front office or customer service role is preferred
• Strong communication and interpersonal skills
• Proficiency in English; additional languages are a plus
• Ability to multitask and work in a fast-paced environment
• Professional appearance and demeanor
• Familiarity with hotel management software is an advantage

Why to apply?

Join Collars Hospitality to be part of a team that values excellence, innovation, and true Thai hospitality. Enjoy opportunities for growth, a supportive work environment, and the chance to contribute to creating unforgettable guest experiences.