Partner Operations, Associateที่
Partner Operations, Associate
Pomelo is leading online fashion company in Emerging Asia. We are expanding our business to Omni-channel to deliver the best experience to our customers. Pomelo Partner is our latest project that turn any location to Pomelo pick up and drop off point. Customers can shop online then pick up and try on at partner location and only pay for what they want. Partner only need Pomelo application to manage all steps. We are scaling up this project in Thailand and soon for SEA.
We are searching for an operation associate who is proactive and passionate about e-commerce service and has a data driven mindset. You will be the key person who develop and deliver the solution to partner and work on prevention / process improvement on every aspect of the operation including fulfillment, outbound logistics, returns, and refunds. Also analyze the process that happen at partner store and provide suggestions to improve service quality and reduce operation cost.
Gather data and provide solution for partner regarding operational process.
Develop long term solutions by describing requirements in a work-flow charts and diagrams; studying operation capabilities; analyzing alternative solutions to implant a suitable operational process along with existing ERP system
Collaborating with internal departments to facilitate partner fulfillment and operational needs.
Collecting and analyzing data to evaluate partner performance and provide the suggestion
Train new partner on how operation / application works
Continuously improve key operational step such as changing application UI, eliminating the paperwork, change packaging
Bachelors degree in Industrial Engineering, business or related field.
1-2 years of experience in Operation field would be a plus.
Strong in analytic with ability to collect, track, and analyze qualitative data.
Adaptability and strong problem solving skills.
Excel proficiency required
Exceptional verbal and written communication skills.
Excellent active listening skills.
Understanding of consumer behavior and industry trends
Interested applicants please submit your CVs with recent photo, contact information, and salary expectations.
Founded in 2013, Pomelo (www.pomelofashion.com) is a vertically integrated e-commerce brand providing a top notch online shopping experience for fashion and apparel. With operations in Bangkok, Singapore, Indonesia and Seoul, we’re at the forefront of the retail transformation taking place throughou ... อ่านต่อ
ร่วมงานกับเรา: Read more about what is it like working at Pomelo: http://www.workventure.com/บล็อก/พาไปดูเบื้องหลัง-pomelo-fashion At Pomelo, no matter what the role is, everyone is someone who: - Is open to new ideas and always strives to learn and improve themselves - Exceptional attention to detail and can ... อ่านต่อ