Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That's what makes us Roche.

As Solution Support Partner for Roche Diagnostic Thailand, you play a key role in supporting all activities relating to training, application troubleshooting, instrument and other issues of after sales services. Reporting to Diagnostic Solution Lead

Your Opportunity:

• You analyze laboratory workflow and provide consultation of molecular diagnostics or core lab solution, Installation, training & retraining in relate products
• You proactively support the customer inquiries and/or complaints to beyond the customer expectation.
• You are a product expert in own area and related matters to translate to customers.

Who you are:

• You hold a bachelor's degree in Medical Technology with 2+ years of experience in Molecular Biology is preferred
• You are able to work in Bangkok, Upcountry and Neighbor countries
• You are independent, a team player, flexible and solution driven with agile mindset
• You have creativity and knowledge of IT on related field is preferred
• A proficient language skill in Thai and good command of spoken and written English

We are looking forward to hearing from you! Submit your application by April 30th, 2024

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.