Responsibilities

• System implementation and operations platform.
• System maintenance platform such as Inhoue-platform, Cloud platform.
• System monitoring and problem solving for handling customer complaints.
• System operation & planning middleware platform,
• Support deploy application and service, monitor service response time and success rate, corperate with vendor to fix application/software bug.
• Service improvement and capacity expansion.
• System integration test and prove that the software meets major architectural requirements.
• Support complaint and problem solving (Corrective, Detective and Preventive)
• Support NOC which is our 1st-tier team for 24hr during on call period.
• Collaborate with internal and external teams to achieve the company goals
• Work with business units to lunch IT strategies and to improve current IT implementations.
• Identify opportunities for process improvements and innovation.

Required skills:

• Computer and operating systems(LINUX, UNIX, Windows)
• Hardware and software management.
• Cloud operations (AWS, AZURE, VMware)
• Database management.
• DevSecOps.
• Understanding of IT security, infrastructure, and governance.
• Web platforms.
• Network administration. • Project and product management.
• Problem Solving (Corrective, Detective and Preventive)

Knowledge, Skills and Competencies

• Bachelor’s degree or Master’s degree in information technology, computer science, computer engineering, software engineering, or related field.
• At least 2 year experiences in software development.
• Experience in System admin or System operation field at least 2-3 years in Cloud platform, Fundamental OS [UNIX/Linux/Windows], Database SQL, No SQL, Programming language (especially JAVA, Python, Nodejs, Angular), OTT streaming, Basic GSM network is preference