We are looking for an experienced IT Operations & SOC Manager to lead the technology backbone of our Virtual Bank. This role is responsible for ensuring all IT systems are reliable, secure, and compliant, while managing a 24/7 Security Operations Center (SOC). You will play a key role in driving operational excellence, cybersecurity resilience, and supporting the bank’s digital growth

Key Responsibilities:

Leadership & Strategy

• Define and execute IT operations and cybersecurity roadmap, aligned with Virtual Bank’s business goals.
• Lead, mentor, and manage IT operations and SOC teams to deliver high-performance and round-the-clock support.

IT Operations

• Oversee IT infrastructure, networks, systems, and cloud platforms to ensure high availability and stability.
• Manage system administration, upgrades, and performance monitoring for core platforms.

Security Operations (SOC)

• Lead 24/7 SOC team to monitor, detect, and respond to cyber threats in real-time.
• Manage incident response, from detection to containment and recovery.
• Drive vulnerability management, including assessments, penetration testing, and remediation.
• Optimize and manage security tools (SIEM, EDR, IDS/IPS, vulnerability scanners).
• Integrate threat intelligence to proactively identify and mitigate risks.
• Ensure compliance with regulatory standards (e.g., BOT, PDPA) and internal security policies.

What we're looking for

• Bachelor’s or Master’s degree in IT, Computer Science, Cybersecurity, or related fields.
• 8+ years’ experience in IT operations and cybersecurity, with at least 3 years in a leadership role.
• Strong knowledge of IT infrastructure (network, systems, cloud) and cybersecurity frameworks.
• Hands-on experience with SOC operations, incident response, and security technologies (SIEM, EDR, IDS/IPS, vulnerability management).
• Excellent leadership, problem-solving, and decision-making skills under pressure.
• Strong communication skills to bridge technical and non-technical stakeholders.
• Industry certifications (CISSP, CISM, CISA, CEH, or equivalent) preferred.

What we offer

At AIS, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the benefits you can enjoy include:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Access to company discounts and exclusive employee perks

If you're ready to embark on an exciting career in the dynamic world of Digital Banking, we encourage you to apply now!