To collect, analyze, plan, coordinate, and oversee event operations in Royal Paragon Event Hall according to agreed plans, ensuring issues are effectively resolved. The role aims to maximize customer satisfaction while safeguarding the organization’s interests.

Key Responsibilities:

• Coordinate with clients and internal teams to plan and execute events according to agreed schedules, regulations, and safety standards.
• Review service contracts, event details, floor plans, and ensure all requirements are clearly documented and approved.
• Provide clients with necessary guidelines, forms, and service options, including facilities, equipment, and support services.
• Inspect venue and equipment before events to ensure readiness and compliance with safety rules.
• Oversee on-site event operations, solve problems promptly, and ensure smooth execution throughout the event.
• Conduct post-event inspections, summarize issues, prepare event expense reports, and gather client feedback.
• Maintain accurate event documentation for future reference and improvement.
• Support organizational activities and other tasks as assigned by supervisors.

Qualifications:

• Bachelor’s degree of Arts in Event Production and MICE Management or any related to MICE Business.
• Experience: 0–2 years (experience in the MICE industry preferred). Fresh graduates are welcome, but internship experience in venue or event management is preferred.

• Knowledge & Skills: Basic computer and Strong English skills both of speaking & writing.

• Strong communication and coordination skills.

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  Other Requirements:

  • Service-minded, team-oriented, adaptable under pressure.
  • Must be available to work 5 days per week, on a shift basis, with overtime as required.
  • The position operates on 2 shifts. (9.00 - 19.00 or 10.00 - 20.00)