เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• ควบคุมดูแลส่วนงานบริการภายในโรงแรมทั้งหมด ตามนโยบายของผู้บริหาร และโครงสร้างของบริษัท และแก้ไขปัญหา ต่างๆภายในโรงแรมได้.
• บริหารจัดการงานบริการลูกค้า และ พัฒนาพื้นที่ส่วนต่างๆในโรงแรม ให้เป็นไปตามเป้าหมายของบริษัท.
• จัดสรรพนักงาน ให้หมาะสมกับส่วนงานต่างๆของโรงแรม.
• ประสานงานกับแผนกการเงิน การตลาด การบริการ และแผนกปฏิบัติการทั้งหมดเพื่อสามารถวางแผนการทำงานของทุกแผนกร่วมกันได้.
• ควบคุมดูแลงานธุรการทั่วไป ตรวจสอบ รวมถึงงานจัดซื้อ ต้นทุน วัตถุติบ และงานระบบต่างๆ.
• มีทักษะในการบริหารเวลา การจัดการ และการสื่อสาร มีความใส่ใจในรายละเอียด สามารถสื่อสารภาษาอังกฤษได้ มีใจบริการ มีความใจเย็น มีมนุษยสัมพันธ์ดี.
• จัดทำรายงานให้เจ้าของกิจการ รับทราบถึงความก้าวหน้าและสถานะทางธุรกิจ.
• ปริญญาตรี สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริหารโรงแรม 3-5 ปี.
• มีทักษะภาษาอังกฤษได้เป็นอย่างดี.
• มีทัศนคติบวก จิตใจรักการบริการ Service Mind สามารถทำงานเป็นทีมและทำงานภายใต้แรงกดดันได้ดี.
• กล้าตัดสินใจ และแก้ไขปัญหาเฉพาะหน้าได้ดี มีมนุษย์สัมพันธ์ และมีบุคลิกภาพที่ดี.
• สอบถามข้อมูลเพิ่มเติม.
• ตำแหน่งนี้ประจำที่เขาใหญ่ โรงแรมสไตล์โมเดิร์น เปิดใหม่***.
• โทร.087-123-9668, 063-228-0900, 02-318-0062 # 1278.
• Email: [email protected].
• Line ID: 0871239668.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Customer Relationship Management (CRM), Business Development, Thai, English

ประเภทงาน:

งานประจำ

• Lead Generation: Using various methods to find and identify potential customers who could be interested in the company's products or services such as Restaurants and Hotels.
• Qualification: Assessing the leads' needs and interest level to determine if they fit the company's target customer profile.
• Initial Outreach: Initiating contact with leads through cold calls, emails, or other forms of communication to introduce the company and its offerings.
• Product/Service Knowledge: Developing a solid understanding of the company's products or services to effectively communicate their value to potential customers.
• Appointment Setting: Scheduling appointments or meetings between qualified leads and the appropriate sales representatives.
• Collaboration: Working closely with the sales team to ensure a smooth handover of qualified leads for further engagement.
• Performance Metrics: Meeting or exceeding key performance indicators (KPIs) related to lead generation and qualification, able to bring 10 new restaurants per month online and be able to sell Media Package.
• Experience in sales and passion for e-commerce and the F&B Restaurant industry.
• Hunting and convincing skill in order to acquire the new accounts.
• Ability to use data and analytics while building on client conversations.
• Self-motivated with a strong affinity for problem-solving.
• Exceptional written and verbal communication skills - English would be a plus.
• Ability to lead and motivate junior members to achieve exceeding results.

ทักษะ:

Problem Solving, Good Communication Skills

ประเภทงาน:

งานประจำ

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Provide information of card promotion.
• Perform a member card and gift voucher.
• Hours of operation:
• Working 5 days/week.
• Able to work in shift time (divided into 2 shifts).
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Execute overall plan for acquiring new potential partners as well as maintaining positive relationships with existing partners to draw tourist traffic.
• Drive tourist traffic with tourism industry partners both online and offline such as Hotels & TAT & OTA & Local Airlines & Private Jet, travel agents, hospitals and telecommunication etc.,.
• Participate in the trade shows/ roadshows.
• Work closely with related team to identify opportunities for business growth, and area for improvement to drive the increase in tourist numbers as well as average spending per tourist.
• Perform other tasked as assigned.
• Graduate Bachelor Degree from Tourist / Hotel degrees or related fields.
• Minimum 5 years in tourism industry.
• Have a good network in travel industry ie. Hotel, ATTA, TAT, Airlines, Hospital, Telecommunication partners etc.
• Excellent skill in communication, influencing others, decision making and taking initiative.
• Good command in English.
• Possess can-do attitude, proactive and hands-on characters.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Document administrative, Coordinate

ประเภทงาน:

งานประจำ

• Keep diary for Director up to date and manage appointments and travel..
• Admin tasks and arrangements for visiting personnel (i.e. related VISA, related require immigration process, insurance, mobile phone, letter of invite, arranging car, hotel booking, dinner bookings, airport pick-up and drop, and etc.)..
• Arranging for townhalls, workshops, conferences and exhibitions, including organizing for product samples to be sent and received from other countries..
• Arranging for preparation of travel expense statements and other re-imbursements..
• Organizing Team building activities, including organizing for venue, accommodation bookings and relevant requirements and keeping track of birthdays and other important events for team..
• Arranging for dinners and lunches, local sight-seeing or market visits, with external visitors or site teams when required..
• Minutes of key meetings and follow-up..
• Manage travel and bought in cost budgets for the team and track vs. budgets..
• Organize team information - presentations, documents - on Shared space online..
• Keep organization structure updated, and make basic presentations by collating information from team members..
• KEY REQUIREMENTS.
• Bachelor s Degree in any field; any knowledge of science is useful but not essential..
• At least 3-5 years experience of secretary/assistant role, preferably in multinational company or working with people outside Thailand..
• Good command of written and spoken English and Thai..
• MS Office suite, power point and Excel are important;.
• COMPETENCIES.
• Ability to manage flexibly with changing plans..
• Organized and structured approach..
• Do things first time right, and understand the team requirements..
• Digitally savvy..
• Ability to work with team members in other countries..
• Disciplin and good at follow-up..
• Self starter and motivated, with cheerful personality..
• Location: Primary location is Minburi. occasionally, work from Unilever House, Rama IX.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Problem Solving, Good Communication Skills

ประเภทงาน:

งานประจำ

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Hours of operation:
• Working 5 days/week.
• Able to work in shift time (divided into 2 shifts: Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.).
• Salary:
• Structure of the company + Experience + Toeic Score.
• Qualifaication:
• Male, age not over 35 years old.
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Serving guests upon arrivals, taking aperitif order, presenting wine list and providing knowledgeable service to boost sales and guest experiences.
• To maximize the beverage profit through positive sales.
• To ensure service wine service practices adhere to Alain Ducasse?s philosophy.
• Conduct wine service within the parameter of relevant influential judging bodies.
• To set the restaurant Mise en Place to the required standard and Mise en Place of beverage area when required.
• Assisting in the deliveries and cellar maintenance.
• Maintenance of the wine list, buying, sourcing and costing.
• Manual monthly stocktake of beverage inventory and operating equipment.
• Ensure open/close duties are performed to the required standard.
• To maintain the highest standards of personal hygiene, dress and punctuality.
• To update inventory after any breakages.
• Assist the Wine Director in management of Bar Back team.
• To ensure that faults and defects to beverage related equipment are reported to maintenance and action is taken without delay.
• To restock all wines sold during the previous service.
• To ensure that customers are correctly charged, and sign the bills before presenting.
• Other duties as assigned by superiors.
• Thai nationality.
• Previous experience in similar role 2-3 years in Michelin Star Restaurant, five stars hotel or fine dining restaurant.
• Certificate of wine knowledge from wine educating facility.
• Experience in training and cost control/management.
• Interested person may send your resume to [email protected].
• or contact to.

ทักษะ:

Finance, Legal, Quality Assurance

ประเภทงาน:

งานประจำ

• Identify potential key account customers and approach to be Makro customers.
• Identify market opportunity untapped areas to increase sales and margin.
• Increase sales/share of market, profit on existing key account customer.
• Coordinating with Finance on risk assessment of those potential customer to ensure zero risk to Makro.
• Coordinating with legal on credit sales contract and supporting documents.
• Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.
• Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.
• Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
• Perform any other duties as may be assigned.
• Graduated in Business Administration, Management, Marketing, Economics, computer science or related.
• At least 3-4 years managerial level in sales and Key Account Customers management of Food Service Industry and HOTEL.
• Computer literate, Negotiation, Communication, Project management.
• Self-motivated, proactive, well-organized, numerical thinking, flexible and results oriented.
• Have own car preferable.
• Able to relocate in Southern of Thailand (Phuket).

ประเภทงาน:

งานประจำ

• Location Bangkok Marriott Hotel The Surawongse, 262 Surawong Road, Si Phraya, Bangkok, Bangkok, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying).
• Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1-year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Market Planning, Digital Marketing, Thai, English

ประเภทงาน:

งานประจำ

• Marketing Research into the market situation and trend of the market to plan activities in the future.
• Develop the marketing strategy plan, the business advertising plan, and the marketing campaign as the responsibility plan, collect and analyze the data and make a monthly marketing plan.
• Make the table of the marketing to support sales and contact with the external stakeholders.
• Coordinate with the department from the internal and external team to achieve the target.
• Responsible for the documents to support sales.
• Others and the team assignment and reports.
• Bachelor s Degree in Business Administration, Marketing, English for Business or related fields and related experience.
• Over 3 years of experience in Marketing.
• Eager to learn digital trends, update social media, and others.
• Having a good personality and having good coordination skills and communication skills.
• Good analysis and good written skills.
• Computer literature especially MS Office, Adobe Photoshop, and related marketing tools.
• Good command in English.
• Ability to work independently and multi-task.
• Having experience of working with a marketing agency is a plus.
• Having a good knowledge in SEO and Google Analytics.
• Having experience in a hotel and mattress, and bedding or related fields are advantages, is a plus.
• Only selected candidates will be contacted for further consideration.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Location The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 2 years of supervisory experience.
• License or Certification: None.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• Categoría de Empleo Rooms & Guest Services Operations
• Ubicación Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Completar los informes del cajero designado y los informes de cierre en el sistema informático. Revisar el registro de turnos de los empleados y los libros de memos diarios y documentar la información pertinente en los registros. Contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), según sea necesario, para resolver las llamadas, las solicitudes o los problemas de los huéspedes. Procesar todos los registros de ingreso de los huéspedes mediante la confirmación de las reservaciones en el sistema informático, la verificación de la identidad de los huéspedes, solicitar una forma de pago, asignar las habitaciones y entregar y activar las llaves de las habitaciones. Vender una habitación o alojamiento a los huéspedes que no tengan reservaciones según la disponibilidad. Asegurarse de que las tarifas se ajusten a las normas del mercado y que se documenten todas las excepciones. Asegurarse de que las cuentas provenientes de los distintos puntos de venta (p. ej., gimnasio, tienda minorista) se escaneen y se carguen a la cuenta de la habitación. Asistir a la gerencia en la capacitación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas". Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; realizar capacitaciones y obtener certificaciones de seguridad. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 25 libras o menos.Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
• AAPTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
• Experiencia laboral afín: Al menos 1 año de experiencia laboral afín.
• Experiencia como supervisor: Al menos 1 año de experiencia como supervisor.
• Experiencia como supervisor: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de "Una experiencia hotelera maravillosa, siempre" con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
• JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment . Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

ประเภทงาน:

งานประจำ

• Job Number 24071324
• Location The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• Categoría de Empleo Food and Beverage & Culinary
• Ubicación Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-ManagementInspeccionar el aseo personal y la vestimenta del personal y rectificar cualquier deficiencia. Comunicarse con los huéspedes, con otros empleados y/o con los departamentos a fin de satisfacer las necesidades de los huéspedes. Asegurar que el personal trabaje como equipo. Controlar la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los huéspedes en los comedores. Realizar las órdenes de trabajo para las reparaciones de mantenimiento. Completar los inventarios programados de provisiones, alimentos y bebidas alcohólicas. Controlar las existencias y pedir las provisiones necesarias. Obtener la caja asignada y asegurar la exactitud del dinero contraído, consiguiendo el cambio necesario para el nivel de transacciones esperado y asegurando la caja en todo momento. Comunicar la última llamada en el horario de cierre designado. Asistir a la gerencia en la contratación, capacitación, programación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes.
• Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.
• APTITUDES DESEABLES.
• Educación: Título de estudios secundarios o certificado equivalente de un programa de.
• Desarrollo de Educación General (General Educational Development, GED).
• Experiencia laboral afín: Al menos 2 años de experiencia laboral afín.
• Experiencia como supervisor: Al menos 2 años de experiencia como supervisor.
• Licencia o certificación: Ninguna.
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de "Una experiencia hotelera maravillosa, siempre" con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
• JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment . Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Contracts

ประเภทงาน:

งานประจำ

• High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
• OR.
• 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
• CORE WORK ACTIVITIES.
• Conducting Daily Marketing Activities that Achieve Department Goals.
• Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
• Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
• Maintains, updates, and manages all web sites.
• Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
• Develops brochure and property collateral materials.
• Participates in all property imaging work (e.g., signage).
• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
• Ensures consistent marketing message is communicated in all advertising and collateral efforts.
• Manages marketing budget throughout year.
• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
• Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue.
• Evaluates new marketing opportunities for the property.
• Ensures property is represented on all quality internet sites that have the potential of providing business.
• Works closely with respective Convention Bureaus and Chambers of Tourism.
• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
• Develops strategic marketing plan for property, includes group, leisure and local efforts.
• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
• Building Successful Relationships that Generate Sales & Marketing Opportunities.
• Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
• Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
• Works with media buyer to plan and execute advertising.
• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
• Assists property with materials, tracking/analysis and presentations to owners.
• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
• Additional Marketing Responsibilities.
• Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
• Ensures that property is following all corporate marketing guidelines.
• Approves all invoicing through MarrCom office.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• Categoría de Empleo Sales & Marketing
• Ubicación Moxy Bangkok Ratchaprasong, 111 Ratchadamri Road, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Support the Brand, Marketing and Digital organization on implementation of eCommerce strategies. Responsible for executing digital activities as assigned based on key initiatives and strategies. Verify that all activities are in alignment to provide the support needed for successful implementation of the eCommerce plans across the region. Manage the day-to-day activities for social media channels. Manage active and engaged communities around a defined topic or topics by monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel's overall business. Generate reports and analytics on current trends and hotel's performance.
• Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• APTITUDES DESEABLES
• Educación: Título expedido por una universidad o un instituto superior acreditados al finalizar una carrera de dos años de duración en Marketing,
• Relaciones Públicas, Administración de Empresas u otras áreas de especialización relacionadas.
• Experiencia laboral afín: Al menos 2 años de experiencia laboral afín.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Moxy fue concebido para el entretenimiento. En serio! Moxy, la alternativa enérgica y elegante a la experiencia típica de un hotel, está diseñado para huéspedes siempre activos que buscan nuevas experiencias divertidas en el hotel y la ciudad en la que se encuentran. Nuestros animados espacios comunes y el enérgico personal ayudan a los huéspedes a pasar un buen rato creando momentos de diversión espontánea.
• El equipo de Moxy se toma el trabajo en serio, pero nunca se toman a sí mismos demasiado en serio. Se deleitan en crear un ambiente ligero y lúdico, y son cálidos y amigables con quienes los rodean, dando la bienvenida a todos. Estamos buscando personas que amen hacerlo todo, que siempre piensen de manera original, disfruten conversando con los huéspedes, vivan el presente pero sepan lo que viene y que tengan mucha energía y una actitud resolutiva.
• Si eres atento, enérgico y te encanta ofrecer grandes dosis de diversión, consulta nuestras oportunidades de empleo. Seguro que alguna te llama la atención! Al unirte a Moxy Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

ประเภทงาน:

งานประจำ

• Job Category Revenue Management
• Location Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Management
• For Headquarters University Relations Use Only.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประเภทงาน:

งานประจำ

• Catégorie d'Emploi Rooms & Guest Services Operations
• Lieu The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand AFFICHER SUR LA CARTE
• Horaire Full-Time
• Situé à distance ? N
• Mutation? N
• Type de Poste Non-Management
• Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix du marché et documenter les exceptions. Vérifier/ajuster la facturation pour les clients. Informer le personnel approprié lorsque des clients attendent qu'une chambre se libère. Faire parvenir les messages aux clients. Saisir les départs dans le système informatique. Collaborer avec l'entretien ménager pour suivre la préparation des chambres et répondre aux questions des clients. Remplir les papiers ou documents administratifs des clients. Utiliser le standard téléphonique. Effectuer et vérifier les rapports quotidiens, les listes d'occupation et les rapports d'autorisations de cartes de crédit. Renseigner et orienter les clients. Répondre, enregistrer et traiter l'ensemble des problèmes, questions ou demandes des clients ; assurer un suivi pour garantir la satisfaction des clients. Organiser des transports pour des clients/visiteurs. Assurer le comptage de caisse en début et fin de quart. Encaisser les chèques des clients, traiter tous les types de paiements, les bons, les remboursements, les facturations et faire de la monnaie. Avertir la Sécurité en cas de vol. Suivre et appliquer toutes les politiques et procédures de la chaîne ; rapporter les accidents, les blessures et toutes les conditions de travail considérées comme étant dangereuses ; s'assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d'informations propres à la bannière et/ou à l'hôtel ; protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la chaîne, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et professionnel lors de toute communication ; répondre au téléphone en employant un langage approprié. Développer et entretenir des relations professionnelles positives ; s'unir et s'entraider afin d'atteindre des buts communs ; écouter et répondre de façon appropriée aux problèmes des employés. Se conformer aux standards d'assurance qualité. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
• Niveau d'études: Diplôme d'études secondaires ou équivalence de niveau secondaire.
• Expérience de travail connexe: Aucune expérience de travail connexe.
• Expérience de supervision: Aucune expérience de supervision.
• Permis ou certification: Aucune Marriott International souscrit au principe de l'égalité d'accès à l'emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable.
• L'enseigne d'hôtels et de resorts The Luxury Collection compte plus de 120 établissements dans plus de 35 pays et promet des expériences authentiques qui laissent des souvenirs inoubliables. Plus de 100 ans après nos débuts en 1906 sous l'enseigne italienne CIGA (un ensemble d'établissements parmi les plus célèbres et les plus emblématiques d'Europe), nous disposons d'une base solide nous permettant d'évoluer en permanence afin de répondre aux besoins des voyageurs et voyageuses de luxe.
• De palaces légendaires à des havres de paix isolés en passant par des établissements classiques à la fois modernes et intemporels, chaque hôtel et chaque resort The Luxury Collection reflète de façon unique et précieuse l'environnement qui l'entoure tout en donnant accès à ses charmes et trésors culturels. Si vous appréciez les récits forts en émotion, que le patrimoine local vous passionne et que vous souhaitez offrir un service authentique, personnalisé et anticipatif, nous vous invitons à rejoindre l'aventure The Luxury Collection. En intégrant l'équipe The Luxury Collection, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

ประเภทงาน:

งานประจำ

• Categoría de Empleo Rooms & Guest Services Operations
• Ubicación Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-ManagementLa primera impresión es la que cuenta. Cuando los huéspedes llegan a nuestros hoteles, queremos causarles una impresión inolvidable. Lo mismo ocurre con las salidas. Cuando los huéspedes se marchan, queremos que se lleven una sonrisa y la sensación de que estuvimos a su disposición durante toda su estancia. Queremos crear una experiencia inolvidable y única de principio a fin. Nuestros expertos en llegadas de huéspedes toman la iniciativa para brindar una amplia variedad de servicios que guían a los huéspedes durante sus experiencias de llegada y salida. Tienen la libertad de moverse por su espacio y hacer lo que haya que hacer. Ya sea procesar necesidades operativas, satisfacer solicitudes de un huésped, completar informes o compartir los aspectos destacados del área local, el experto en llegadas de huéspedes hace que las transacciones se sientan como parte de la experiencia.
• Independientemente de en qué posición se encuentre, hay algunas cosas que son críticas para el éxito: crear un espacio de trabajo seguro, seguir las políticas y los procedimientos de la empresa, preservar la confidencialidad, proteger los activos de la empresa, mantener los estándares de calidad y garantizar que su apariencia personal, su uniforme y sus comunicaciones sean profesionales. Los expertos en llegadas de huéspedes estarán de pie y en movimiento (de pie, sentados o caminando durante mucho tiempo), y haciendo trabajos manuales (mover, levantar, transportar, empujar, halar y colocar objetos de un máximo de 23 kg sin ayuda y objetos de más de 34 kg con ayuda). Es imprescindible que los expertos en llegadas de huéspedes hagan bien todas estas cosas (y otras tareas de trabajo razonables, según se solicite) para hacer siempre lo correcto por nuestros huéspedes y por nuestro negocio.
• APTITUDES DESEABLES.
• Educación: Título de estudios secundarios o certificado equivalente de un programa de.
• Desarrollo de Educación General General Educational Development, GED).
• Experiencia laboral afín: No se requiere experiencia laboral afín.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna.
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• En Renaissance Hotels, creemos en ayudar a los huéspedes a disfrutar del ADN de las zonas que visitan. Los huéspedes vienen para descubrir lo inesperado, sumergirse en una nueva cultura o, simplemente, aprovechar al máximo una tarde libre. Ven los viajes de negocios como una aventura, porque así ven cualquier viaje. Mientras otros se conforman con lo habitual, nuestros huéspedes ven la oportunidad de llevarse a casa una gran historia. Igual que nosotros. Buscamos a exploradores espontáneos que se unan al equipo para acercar el alma del vecindario a nuestros huéspedes. Si te atrae la idea, te invitamos a descubrir las oportunidades de empleo de Renaissance Hotels. Al unirte a Renaissance Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.