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Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

Skills:

Coordinate, Data Analysis, English

Job type:

Full-time

• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Conduct monthly Performance Reviews basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

Job type:

Full-time

• Categoría de Empleo Food and Beverage & Culinary
• Ubicación Moxy Bangkok Ratchaprasong, 111 Ratchadamri Road, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests' experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
• Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• APTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General
• (General Educational Development, GED).
• Experiencia laboral afín: Al menos 1 año de experiencia laboral afín.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Moxy fue concebido para el entretenimiento. En serio! Moxy, la alternativa enérgica y elegante a la experiencia típica de un hotel, está diseñado para huéspedes siempre activos que buscan nuevas experiencias divertidas en el hotel y la ciudad en la que se encuentran. Nuestros animados espacios comunes y el enérgico personal ayudan a los huéspedes a pasar un buen rato creando momentos de diversión espontánea.
• El equipo de Moxy se toma el trabajo en serio, pero nunca se toman a sí mismos demasiado en serio. Se deleitan en crear un ambiente ligero y lúdico, y son cálidos y amigables con quienes los rodean, dando la bienvenida a todos. Estamos buscando personas que amen hacerlo todo, que siempre piensen de manera original, disfruten conversando con los huéspedes, vivan el presente pero sepan lo que viene y que tengan mucha energía y una actitud resolutiva.
• Si eres atento, enérgico y te encanta ofrecer grandes dosis de diversión, consulta nuestras oportunidades de empleo. Seguro que alguna te llama la atención! Al unirte a Moxy Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Experience:

3 years required

Skills:

Coordinate, SAP, Excel, English, Thai

Job type:

Full-time

• Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility.
• Execute and manage to installation, return and repair of equipment in market to align with the MEM s objectives and activities and customer requirements.
• Develop MEM s vendors on field service and tracking performance to streamline MEM s operations.
• Perform the inventory management in field service is enough and accuracy against with SAP.
• Ensure spare part usage in field service is reasonable and cost control.
• Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM s KPI.
• Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC.
• Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure.
• Ensure the audit performance of equipment is pass MEM quality and performance standard.
• Train and coach with MEM vendors or customers in market on MEM technical knowledge.
• Drive vendor team to achieve the project timeline.
• Cost control on field service activity.
• Work comply with MEM s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company.
• Execute the project from job assignment from MEM Execution Manager.
• Job Qualification:
• At least Bachelor s degree in Electricity, I.E., Mechanicals, Air condition or related field.
• Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field.
• Strong in installation machine or cooler equipment.
• Good command in English and Thai.
• Computer literacy: MS Excel and Power Point.

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

Job type:

Full-time

• Categoría de Empleo Rooms & Guest Services Operations
• Ubicación Courtyard Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Operar la central telefónica para atender las llamadas. Procesar los pedidos de los huéspedes para servicio de llamadas de despertador, identificación de llamadas y otras solicitudes relacionadas con realizar o recibir llamadas. Informar a los huéspedes cualquier mensaje (p. ej. correo de voz, correo electrónico, faxes) que hayan recibido y enviárselos a la habitación si lo solicitan. Atender, registrar y procesar todas las llamadas, las solicitudes, las preguntas o las inquietudes de los huéspedes. Recibir, registrar y transmitir los mensajes de forma exacta, completa y legible. Registrar en la computadora todas las solicitudes o problemas de los huéspedes, contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), y realizar un seguimiento del huésped a fin de asegurar que su solicitud se haya solucionado satisfactoriamente. Brindar información a los huéspedes acerca de las características de las habitaciones, las comodidades del hotel y las áreas locales de interés. Brindar asistencia a los huéspedes para el acceso a Internet. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional y atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes. Acatar las expectativas y los estándares de garantía de la calidad. Leer y verificar visualmente la información en una variedad de formatos; estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
• APTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
• Experiencia laboral afín: No se requiere experiencia laboral afín.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• En Courtyard, nos apasiona atender mejor las necesidades de los viajeros en todo el mundo. Esto nos ha inspirado a crear el primer hotel diseñado específicamente para los viajeros de negocios, y por ello la experiencia Courtyard actual empodera a los huéspedes, sea cual sea el motivo de su viaje. Estamos buscando gente que cumpla sus objetivos y sienta pasión por brindar una experiencia de huésped que vaya más allá, que disfrute formar parte de un equipo pequeño pero ambicioso y a la que le encante aprender a mejorar siempre, todo ello mientras se divierte.
• Al unirte a Courtyard, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Skills:

Coordinate, Excel, Power point

Job type:

Full-time

• Responsible on Service awareness projects by gathering service data and produce knowledge, processes, and activities to promote customer focus and improve service standards and create a warm and friendly atmosphere for stores.
• Track stores service performance and other related data.
• Analyze repeated problems / complaints and raise solutions.
• Manage operation service center agents to accept phone call from stores and coordinate with relates team (PIC) to solve all operation issues within SLA.
• Check all operation issues and give answers or assign to relates team to solve issues for stores.
• Contact stores to check any information requested from Central Office is complete and clear enough.
• Support any of business request to support store issues data.
• Bachelors Degree in related field.
• Have experience 3-5 years in store operation improvement / Call Center / SRD / Supply Chain / Commercial.
• Communication skills.
• Presentation skills.
• Good service mind.
• MS office (Word, Excel, Power Point).
• Store Line system / RPM / RMS / RMR.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Quantitative Analysis, Compliance, Accounting

Job type:

Full-time

• Develop and implement risk models and methodologies to evaluate and measure financial risk exposure.
• Conduct in-depth quantitative analysis to assess the accuracy and effectiveness of risk models.
• Collaborate with cross-functional teams to validate risk models and ensure compliance with internal and regulatory requirements.
• Monitor and analyze market trends, risk factors, and economic indicators to refine risk models.
• Use advanced statistical techniques to identify, assess, and quantify financial risks.
• Provide insights and recommendations to optimize risk management strategies based on risk model outputs.
• Assist in the development and implementation of risk management frameworks, policies, and procedures.
• Stay updated with the latest industry developments and advancements in risk modeling techniques.
• Skills and attributes for success.
• To qualify for the role you must have.
• Minimum of bachelor's degree in accounting, finance, engineering, or another finance-related role.
• New graduates are welcome with internship experience in a similar role or working environment, preferably in professional services or client-facing role.
• Individual with experience in the Banking or Financial industry with experience in either front process, operation process, accounting process or IT will be highly considered.
• Having knowledge about Financial Modeling and coding skills i.e. Python, R studio, C+ are mandatory.
• Ideally, you'll also have.
• Individual with an experience in Banking or Insurance industry with experience in either front process, operation process, accounting process or IT will be highly considered.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It's yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience:

1 year required

Skills:

Analytical Thinking, Project Management, English, Thai

Job type:

Full-time

• Research & Analysis - Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
• Expert Sourcing - Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
• Expert Engagement & Assessment - Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
• Expert Delivery - Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.
• You'll be successful if you have:
• 1-3 years of experience in executive research, headhunting, or a related field.
• Advanced English language skills with the ability to communicate effectively with diverse clients and experts.
• A growth mindset, demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization skills, allowing you to manage multiple projects and deadlines effectively.
• Meticulous attention to detail, ensuring all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills, including problem-solving, business analysis, and research expertise.
• Also, we require:
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• Language Proficiency - Exceptional command of Thai or Indonesian, coupled with a high level of English proficiency.
• We offer:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Monthly performance bonuses (up to $1000 per month).
• 13th month salary (or yearly bonus).
• Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1000 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..

Skills:

Product Owner, Oracle, Finance, English

Job type:

Full-time

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOracle Retail Merchandising System (RMS) and Oracle Retail Price system (RPM).
• Supplier portal system and Quality system.
• Space Range and Display system (SRD) and Commercial Income system (CIS).
• New business systems: Smart systems..
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Finance Retail or IT services.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Work Well Under Pressure, Negotiation, English

Job type:

Full-time

• Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
• Acts as a point of contact for tenant service calls, requests and issues.
• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
• Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
• Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
• Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
• Ensures the provision of a safe and secure environment for all tenant partners.
• Identify issues and concerns and provide appropriate correspondence as required.
• Build and maintain effective relationships with internal department and tenant partners.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
• Experience working in Shopping Center/ Retail business is a must.
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
• Strong communication, interpersonal and negotiation skills.
• Good command of both written and spoken English and computer literacy.

Skills:

English

Job type:

Full-time

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

Skills:

Sales, Excel, Thai, English

Job type:

Full-time

• To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
• To maintain service standards of in personalized way.
• To actively operate restaurant / Café Mise en place, maintain the Alain Ducasse s standards.
• To excel in product knowledge, offering inspiration to customers.
• To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
• Full knowledge of art ware, design and other relevant restaurant / cafe information.
• To create a welcoming and positive customer experience at the bakery counter.
• To advise customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Moitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Exective Pastry Chef / Café Manager in a timely manner.
• To maintain a clean and tidy baked goods counter and performing other duties on request.
• Managing customer complaints and relaying them to the Café Manager and Executive Pastry chef.
• COMPETENCIES:Native Thai speaker & Fluent English.
• Food & Beverage knowledge.
• Progressive experience in restaurant & Café with 1 - 2 years in a similar role.
• F&B background.
• Interested person may send your resume to [email protected].
• or contact to.

Skills:

Finance, Compliance, Thai, English

Job type:

Full-time

• Manage the development and implementation of operational strategies for the KYC team.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Set a clear mission and deploy strategies focused on that mission.
• Provide people management by coaching, inspiring, and guiding agents under supervision and ensuring KPIs are met.
• Ensure that all subordinates work effectively and follow all technical and company processes.
• Share relevant data and information with internal and external partners to ensure a high level of communication and feedback to optimize performance.
• Recruit, develop, manage, retain, and lead staff to ensure adherence to all targets KPIs, and SLAs.
• Ensure proper notification and escalation of service activities are followed to ensure smooth operation.
• Collaborate with other departments to improve processes to achieve KYC goals efficiently.
• Summarize and interpret the important data into both report and presentation visually and understandingly Work closely with the top management team to enhance KYC and customer experience.
• At least holding a bachelor's degree in finance, business administration, law, or a related field is preferred.
• Native in Thai and fluent in English.
• Having 3-5 years of experience in KYC/AML compliance and Operations, ideally within the relevant industry (e.g. Fin-Tech, banking, securities, online payments, cryptocurrency, exchanges, or trading) with a minimum of 5 years of experience in a supervisory role.
• Able to manage multicultural and diverse teams and have a strong mindset in people development.
• Excellent problem-solving skills to address complex KYC/AML issues and implement effective solutions.
• Ability to develop and deliver KYC/AML training programs for staff.
• Ability to manage KYC/AML projects effectively, meeting deadlines and ensuring quality control.
• Nice to have:
• Certifications: Familiarity with relevant KYC/AML certifications like those offered by the Association of Certified Anti-Money Laundering Specialists (ACAMS) or the Financial Crimes Enforcement Network (FinCEN) is a plus.
• Work experience in a high-growth startup or a tech company.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

Skills:

English

Job type:

Full-time

• To receive food orders and ensure all quantities and items are according to the orders placed.
• To prepare and cook high quality food following the menu s guidelines and recipes.
• To prepare all of the restaurant s food items, while ensuring time, quality and quantity standards are met.
• To ensure proper storage, freshness and suitability of products.
• To participate in tasting and cooking training courses.
• To cook and service food according to the restaurant s quality and service standards.
• To receive and store food.
• To ensure safety and cleanliness of all kitchen and food storage areas.
• To ensure high level of kitchen team performance.
• To create a harmonious environment amongst all staff.
• To participate in apprentice training activities.
• To follow the directions of supervising chefs.
• To help in creating good communication between floor and kitchen staff, as well as within the kitchen.
• To receive and account for supplies and deliveries.
• To assist with regular stock takes.
• To maintain restaurant cost control systems.
• To follow correct hygienic food handling practices.
• To follow the restaurant s cleaning and waste disposal practices.
• To maintain kitchen equipment and plant in good condition.
• A minimum of 1 years relevant experience in a similar role.
• High school diploma or a relevant discipline.
• Good level in English.
• Knowledge of health and safety and cooking techniques.
• Ability to work under pressure.
• Team Work.
• Interested person may send your resume via APPLY NOW or.

Skills:

Accounting, Finance, Risk Management

Job type:

Full-time

• Accounting and controller/audit, reporting, statutory reporting, consolidation of accounts and ensuring that accounting standards are maintained to Company Finance requirements and in accordance. Establish accounting policies in line with accounting standard in Healthcare & Packaging / Engineering business.
• Managing the compilation of all the performance reports and financial planning and analysis for the company / financial year budget, forecasts, profit plan and strategic.
• Lead to ensure smooth process of the month end closing accounts procedures and year- end closing accounts procedures.
• Take control and lead GL control, Accounts, Billing, Cash Management and Credit Policy and Procedures for Malaysia consistent with Company s framework to provide a strong internal control, risk management, and efficient workflow.
• To drive improvements in AP, AR & inventory and CAPEX management.
• Perform any other duties as and when assigned by management from time to time.
• Bachelor's Degree in Accounting or Audit / Finance. Master s Degree will be advantage.
• Minimum of 3 years audit/controller & accounting and analyst.
• Having experience in SAP environment and internal audit / accounting.
• Strong planning and business analytical skills, service-minded, open-minded, results-oriented and proactive.
• Strong leadership, ability to manage professional staff.
• Being proactiveness.
• Berli Jucker Public Co., Ltd.
• Human Resources Division
• 99 Soi Rubia, Sukhumvit 42,.
• Phrakanong, Klongtoey, Bangkok 10110.

Job type:

Full-time

• Leading a team of 60 staff to accurately manage and control the end-to-end data entry process and documentation across all areas within the CDC, including inbound supplier processing and the issuing of dispatch documentation.
• 1 Ensure data is accurately processed, and documentation is issued on time to the relevant stakeholders
• 2 Securely store, control and track physical and electronic data (electronic where possible) and data entry related documents, including invoices, manifests, POD s, etc ...
• 3 Audit data entry tasks across CDC to ensure the highest possible standards of accuracy
• 4 Implement data entry process mapping to continuously develop continuous improvement initiatives
• 5 Monitor, schedule and arrange data entry resources to match departmental workloads and times to ensure efficient use of data entry personal
• 6 Establish and implement data entry individual and team performance KPIs
• 7 Liaise with the operations management team to determine improvement opportunities across the data entry function
• 8 Liaise with WMS super users to ensure the WMS is utilized to the full potential
• 9 Lead your team to be the point of contact for suppliers and transporters, and that they are informed in a timely manner of information, developments and plans that affect their business
• 10 Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.
• Educated to degree level or of degree caliber
• Experience within a similar function with 5 years at a management level leading a large team, and having a track record of driving sustainable improvements.
• Capabilities and Competencies.
• Leading a large team within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias
• Excellent leadership skills and a hands on inspirational management style, results-driven, communicative, highly numerate and financially astute
• Proficient with warehouse management systems
• Attention to detail with proven analytical troubleshooting and problem solution skills
• Good Command of English and PC Literate
• Highly proficient with Microsoft Excel, Word, Access programs
• Able to work flexible hours with an open minded and positive attitude
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do.

Skills:

Contracts, Compliance

Job type:

Full-time

• Overseeing the daily operations of a Quick Service Restaurant (QSR), ensuring high standards of service, quality, and customer satisfaction.
• Managing, motivating, and mentoring staff, including servers, kitchen staff, and front-of-house personnel, to deliver exceptional customer service and maintain a positive work environment.
• Implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
• Monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally to ensure a high level of customer satisfaction.
• Collaborating with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.
• Managing inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
• Enforcing health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.
• Monitoring budget and financial performance, analyzing sales data, and implementing cost-control measures to achieve financial targets.
• Developing and implementing training programs to enhance staff skills, product knowledge, and service standards.
• Overseeing shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.
• Building and maintaining relationships with suppliers, negotiating contracts, and monitoring deliveries to secure high-quality ingredients and cost-effective supplies.
• Collaborating with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers.
• Ensuring the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.
• Ensuring compliance with local, state, and federal regulations, including alcohol licensing and labor laws.
• The ideal candidate should possess the following background:
• A bachelor's degree in hospitality management, business administration, or a related field (preferred).
• Proven experience as an Operations Manager or in a similar leadership role within the QSR or F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in QSR management software and point-of-sale systems.
• Financial acumen and budget management experience.
• Knowledge of food safety regulations and health codes.
• Strong problem-solving and decision-making skills.
• Customer-focused mindset and commitment to service excellence.
• Adaptability and flexibility to work in a fast-paced environment.
• Ability to work evenings, weekends, and holidays as needed.

Job type:

Full-time

• Categoría de Empleo Food and Beverage & Culinary
• Ubicación W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Completar las tareas de cierre, como almacenar toda la mercadería reutilizable, desarmar la mercadería, limpiar todos los equipos y las áreas, guardar los equipos donde corresponda, cerrar los refrigeradores con llave, reponer artículos, apagar las luces, cerrar las puertas con llave y completar la lista de control de la limpieza diaria. Organizar, abastecer y mantener las áreas de trabajo. Inspeccionar la limpieza y presentación de la porcelana, la cristalería y la platería antes de usarla. Mantener la limpieza de las áreas de trabajo durante todo el día mediante un procedimiento de limpieza constante.
• Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por superficies inclinadas, desniveladas o resbalosas y escalinatas. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.
• APTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General
• (General Educational Development, GED).
• Experiencia laboral afín: No se requiere experiencia laboral afín; se valorará poseer experiencia previa en entornos gastronómicos.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• La misión de W Hotels es despertar la curiosidad y expandir mundos. Somos un lugar para disfrutar de la vida. Estamos aquí para abrir puertas y mentes. Constantemente nos dejamos inspirar por nuevas caras y nuevas experiencias. Nuestro núcleo es un espíritu armonioso y listo para todo, que nos ha hecho famosos por reinventar las normas del lujo en todo el mundo. El servicio Whatever/Whenever es nuestra cultura y la filosofía de servicio que hace realidad las pasiones de los huéspedes. Si eres original, innovador y siempre miras hacia las posibilidades que te brinda el futuro, te damos la bienvenida a W Hotels. Al unirte a W Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Experience:

3 years required

Skills:

Sales, Good Communication Skills, English

Job type:

Full-time

• Present and sell company products and services to current and potential clients.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Establish and maintain current client and potential client relationships.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Prepare a variety of status reports, including activity, closing, follow-up, and adherence to goals.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
• Coordinate company staff to accomplish the work required to close sales.
• Coordinating with Language Centre Director regarding scheduling and upcoming project.
• Recruit new Corporate Sales Representative, training, monitor and supervise new Corporate Sales Representative.
• Being responsible for corporate sales team target.
• Create the sales and marketing strategy for Corporate Sales Department to achieve the target..
• Female.
• Excellent Personality.
• Bachelor s Degree from the Well known Universities.
• Proven working experience as a Corporate Sales Manager.
• 3+ years of overall combined Sales and Marketing experience.
• Good Command of English.
• Japanese speaking skill is an benefits.
• Fringe Benefit.
• Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.