เงื่อนไขการค้นหา

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Procurement, English

ประเภทงาน:

งานประจำ

• Holistic project management: You will be responsible for the development and successful implementation of suitable strategies to optimize the supply chain and strategic procurement process. You will demonstrate your entrepreneurial talent in project controlling and in the acquisition of new customers.
• Broad range of challenges: Broad customer portfolios and project assignments at home and abroad for a wide variety of industries and customers. From start-ups, retail, and consumer goods, to the energy and automotive industries or the pharmaceutical an ...
• Intensive customer consulting: You will work closely with customers, be their main contact person and be responsible for conducting your team's workshops, negotiations and presentations.
• Specific development: Your professional expertise will help to drive forward the development of knowledge in our company.
• Far-reaching responsibility: You will ensure that your team develops both professionally and personally. As a member of the INVERTO management team, you can help shape the development of our entire company and give it the necessary impetus.
• What You'll Bring.
• University degree with above-average grades and 7+ years of relevant professional experience.
• Extensive expertise in consulting, ideally in procurement / supply chain management and a passion for strategic and operational work.
• Successfully lead teams professionally and personally.
• Proven outstanding analytical and conceptual skills at management level in demanding projects.
• Full commitment, customer-oriented and cooperative.
• Strong communication and presentation skills.
• Results-orientated mindset* Team player. Both feet firmly on the ground. Fair. Fun.
• Confident appearance in an international environment, business fluent in English, flexible in your professional mobility.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Procurement, Python, Power BI, English

ประเภทงาน:

งานประจำ

• Apply data, digital tools, and AI methods to support consulting projects across Southeast Asia - transforming raw data into meaningful insights, building intuitive dashboards and self-service reports, and developing prototypes that help teams and clients make smarter decisions.
• Use modern technologies such as Microsoft Power Platform, Azure, Python, and GenAI to automate processes, and improve operational efficiency.
• Contribute to a diverse and fast-growing regional team by exploring emerging technol ...
• What You'll Bring.
• 4-8 years of relevant experience in procurement, supply chain, operations, consulting, or digital/analytics roles. Experience in the consulting industry is a strong advantage.
• Degree in economics, business informatics, engineering, or a related field, ideally with a focus on data, analytics, or digital technologies.
• Strong technical skills with a hands-on mindset, including high proficiency in Microsoft Power Platform especially Power BI, DAX, and Power Query and practical experience with Python and Azure-based data solutions.
• Confidence in building smart, scalable analytics tools, combined with the ability to translate business needs into impactful solutions.
• Curiosity for GenAI and intelligent automation, with a results-oriented mindset focused on delivering high-quality outcomes and measurable value.
• A grounded, collaborative team player, bringing authenticity, fairness, and positivity to the team culture.
• Flexibility and mobility to support projects across industries and locations within Southeast Asia.
• Fluency in English; proficiency in one or more Southeast Asian languages is a benefit.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Problem Solving

ประเภทงาน:

งานประจำ

• Minimum 5 years experience in transport/logistics, terminal, accouting or related field.
• Strong negotiation and organization skills.
• Excellent decision making ability and problem solving skills.
• Excellent communication and customer service skills.
• Good in matheamatics and calculation
• EDUCATION.
• Bachelor in engineering, economic, marketting, logistic and related field.
• ROLE & RESPONSIBILITY.
• Chartering
• Seek for opportunities related to logistic activities in order to achieve company maximum profit and mitigate risk from market volatility.
• Assess, analyze and identify appropriate transportation of crude/feedstock on a short and long-term basis for processing in the refinery in accordance with the company plan.
• Negotiate for economical freight rate of spot vessels.
• Develop the chartering strategy in order to maximize company profit.
• Manage time charter vessels to optimize company profit.
• Perform the appropriate action in any emergency or unexpected events as a frontline that may occur during the delivery/loading period e.g. cargo losses/ demurrage and negotiation with relevant parties in order to minimize the loss and damage.
• Ensure all charter contracts are coorect to maximize company's profit.
• Seeking market opportunity and counterparties to co-freight or chaterout vessel space for freight saving
• Serching market infoamation to foresee freight market outlook and develop proper strategy
• Operation
• Plan and execute all crude/feedstock purchasing and chartering contracts for both domestic and international
• Program, allocate, manage, and ensure that the crude/feedstock for the refinery arrives in the desired quantity, quality and time frame in accordance with all contractual commitment and in order that the companies' business is smoothly carried out the aim of optimizing both profitability and product supply commitment.
• Monitor and develop any synergy activities with local and regional refinery in order to optimize delivery cost and/or generate benefits to company such as co-loading, crude stock sharing, SBM utilization.
• Cooperate with all concerned sectors to ensure that the crude and feedstock delivery is processed in accordance with plan and contractual commitment.
• Analyze and Identify shortage/surplus and their underlying cause and take appropriated action for claiming to minimize the impact to the company and protect the company interest from other s claims.
• Coordinate with parties concerned for issuing the official procurement documents and understand the terms and clauses under the financial letter i.e. Letter of Credit, Bank Guarantee.
• Coordinate and maintain relationship with the operators of counterparty for smooth crude/feedstock delivering operation.
• Ensure operation issues to be compliance with the government regulation involved.
• Ensure the payment transactions are completed smoothly within due date.
• Manage logistic plan to meet refinery requirement by minimize additional cost occured.
• Examine and understand the measurement the ocean loss cargo and minimie such losses.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Negotiation, Contracts

ประเภทงาน:

งานประจำ

• Communicate with users to consolidate requirements into Master Procurement Plan (MPP, APP, AMPP).
• Review and analyze users requirements in order to provide the best fit sourcing strategy and propose qualified vendors to match with users requirements.
• Perform as a single point of contact for both contractors and users to facilitate the procurement process and ensure its compliance.
• Support users in reviewing PO, invoices, or related documents; and announcing the reference price to ensure compliance with NACC s law.
• Ensure evaluation criteria is reasonable with fairness in dealing the contractors.
• Support and advise users in preparing the procurement proposal to Procurement Committee and contract documents when the proposal is approved.
• Facilitate tender/negotiation process, including to negotiate contracts with contractors to ensure the contracts gives adequate protection to Company legal position and conforms to Company legal requirement.
• Provide support during formulation of the contracting negotiation and clarification of contract terms, give recommendations on contractual exceptions/deviations from contractors, and draft the final contracts.
• Coordinate with Procurement and Contracts Services Team in case of contracts complex deviation.
• Manage contracts and provide initial alleviation or dissolution on procurement contracts dispute before arbitration or court litigation process.
• Ensure contracts is closed out and user complete contractor s performance evaluation under the contracts.
• Keep update on procurement and contracts matters, commercial terms and conditions, and market information in order to protect and optimize Company s interest.
• Job End Results.
• Master Procurement Plan (MPP, APP, AMPP).
• Proposal on best fit sourcing strategy and qualified vendors.
• Single point of contact for both contractors and users to ensure the compliance with company s procurement procedure.
• Support on reference price matters.
• Reasonable and fair evaluation criteria.
• Support and advise on procurement proposal and contract documents.
• Tender/negotiation process facilitation.
• Contracts formulation, clarification of contract terms, recommendations on contractual exceptions/deviations, and final contracts.
• Contracts management, initial alleviation or dissolution on procurement contracts dispute before arbitration or court litigation process.
• Close out report and contractor s performance evaluation.
• Updated procurement and contracts matters, commercial terms and conditions, and market information.
• Professional Knowledge & Experiences.
• Bachelor's degree in Engineering, Commercial, law or related technical fields.
• At least 5 years experience in procurement and contracts or related functions.
• Good knowledge in oil and gas industry, commercial, insurance and legal.
• Good command of written and spoken English with TOEIC score higher than 750.
• Additional Desirable Qualifications.
• Communication and negotiation skill.
• Work Location.
• Bangkok - Resident.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Compliance, Automation, English

ประเภทงาน:

งานประจำ

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Accounting, Negotiation

ประเภทงาน:

งานประจำ

• Provide the accurate sales gas volume to Accounting Dept. for invoicing to PTT within committed date.
• Handle the sales gas deliverability forecast and nomination process, as well as to obtain mutually agreed maintenance schedules, and submission of PM notification.
• Negotiate with PTT to acquire low nomination and additional schedules required for Asset maintenance beyond PM allowable by GSA/GSPA.
• Support new production fields and cross border projects, and preparing the points of sales package for DMF's approval.
• Required Qualifications and Selection Criteria: Bachelor s degree in Engineering, Applied Science, or Business Administration.
• Technical: > 5 years in gas billing process and understands gas calculation/allocation procedure of each gas sales contract and able to track back any system error. Demonstrates strong GSA/GSPA, gas billing process and gas calculation/allocation procedures.
• Stakeholder Engagement: Ability to support commercial negotiation discussions with PTT, DMF and partners regarding GSA/GSPA and production allocation rationale issues. Builds effective relationships external and internal customers, i.e. PTT, DMF, Asset Engineers and Offshore personnel.
• Leadership: Good decision-making and problem-solving skills.
• Safety: Committed to incident-free operations.
• Relocation will not be considered within Chevron parameters. Chevron participates in E-Verify in certain locations as required by law.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Japanese, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Japanese in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Japanese.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Indonesian in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Indonesian.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Procurement, English

ประเภทงาน:

งานประจำ

• Warehouse Network Planning: Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency, reduce buyer wait times, and strengthen synergy with the SPX network. This includes integration of various warehousing models such as main warehouses, satellite warehouses, extended storage facilities etc.
• Business Scenarios Modelling: Evaluate potential supply chain models and benchmark against global and regional best practices to identify long-term opportunities.
• Decision-making & Cost-Benefit Analysis: Identify key decision points throughout eac ...
• Strategic Project Execution: Lead initiatives to grow adoption of Shopee s fulfillment services or improve end-to-end supply chain efficiency (e.g. shipping fee strategy, order consolidation).
• Cross-functional Collaborations: Work closely with Warehouse Operations, SPX, Procurement, and other teams to evaluate business scenarios and drive network expansion plans.
• Requirements: 3-7 years of experience, ideally in strategic planning, network design, supply chain strategy, or consulting.
• Strong analytical skills: capable of scenario building, forecasting, and interpreting business impact through numbers.
• Strong numerical acumen with good understanding on key drivers.
• Creative and critical thinker who can challenge the status quo and explore more efficient operating models.
• Able to connect the dots between spreadsheet numbers and on-the-ground operations.
• Strong English communications skills in both written (e.g. strategy decks) and verbal (e.g. cross-functional meetings).
• Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Product Design, Automation, English

ประเภทงาน:

งานประจำ

• Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
• Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
• Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
• Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
• Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
• Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.
• Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
• Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
• Solid understanding of quality assurance methodologies, tools, and concepts.
• Experience in e-commerce, Fintech, or backend systems is a significant plus.
• Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
• Excellent analytical, problem-solving, and communication skills, with great attention to detail.
• Proficient in both written and spoken English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Thai in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Monitor and evaluate all return activities and coordinate with other internal and external team to ensure that the process is running smoothly and achieve KPI target efficiently.
• Deliver strong leadership, influencing and collaboration skills in working with team.
• Ensure performance of temp and full time staff followed WI.
• Record issue for Returns team.
• Ensure key performance indicators assigned to returning employees.
• Prepare daily reports, monthly reports, etc.
• Improve necessary skill to return team.
• Provide problem solving and decision making.
• Coaches, counsels, and disciplines team member.
• To perform any other duties assigned by Supervisor or Manager.
• Requirements: Bachelor s Degree in Logistic management, supply chain or any related field.
• At least 2 years of working experience in Warehousing (e-commerce is highly preferred).
• Proficient with Microsoft Excel.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication, problem solving and negotiation skills.
• Good team player.
• Able to work on shift and day-off when required.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Material Development, Procurement, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Prepare and provide raw and pack material forecast for suppliers.
• Work with supplier to ensure the in-time supply of new raw and pack materials to support transition.
• Manage current and new raw and pack materials transition with minimum write-off.
• Work with marketing and suppliers for new pack material development.
• Responsibilities:Plan for raw/pack materials at optimum inventory to support as production plan.
• Monthly forecast plan of raw/pack materials rolling 3 months to supplier.
• Initiate new productivity or improvement project to reduce raw/pack materials inventory.
• Work on new product preparation and development both TH and export.
• Issue PR/PO to suppliers and receive acknowledge from them.
• Issue return PO to suppliers.
• Update purchase order and good receipt for planner.
• Regular review pending POs in the system and inform planner to take action.
• Provide weekly material day inventory report.
• Provide weekly FG against inventory report.
• Provide monthly productivities report.
• Update monthly GCS procurement key control.
• Qualifications:Bachelor s Degree or higher in Business Administration or related fields.
• Must have 1-3 year experiences in material planning.
• Strong in logical and analytical skill.
• Flexibility and able to work under uncertain situation.
• Good communication in English and Thai.
• Good in computer software, especially Microsoft Office.
• SAP MRP/Procurement knowledge (optional ).

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• อีกทั้งยังมีบริษัทในเครือ ดังนี้
• บริษัท ไว้ท์เครน แฮลท์โปรดักส์ จำกัด ปี2540 โรงงานผลิตอาหารเสริมโปรไบโอติก ต้นข้าวสาลีอ่อน แบรนด์ เดลี่กรีน จำหน่ายในประเทศ และส่งออก
• บริษัท เฟิร์ส ออร์แกนิก ฟาร์ม จำกัด ปี2546 โรงงานผลิตปุ๋ยชีวภาพ สารปรับปรุงดิน อาหารเสริมพืชชีวภาพ แบรนด์ พลูโต
• ไร่เดลี่กรีน ออร์แกนิก (Daily Green WNK Organic Farm) อำเภอวังน้ำเขียว จังหวัดนครราชสีมา ปี2557.
• จัดสินค้าตามใบจัดสินค้า และใส่ Lot ตาม SO
• ตรวจสอบสินค้าคงคลัง
• รับสินค้าจากการผลิตและรับคืนสินค้า
• ดูแลเอกสารเบิก-จ่าย
• จัดทำรายงานตารางการจัดส่งสินค้า
• ขับรถส่งสินค้า.
• ทำงาน 6 วัน จันทร์ - เสาร์
• เวลา 8:00 - 17:00 น..
• เพศชาย จบการศึกษาระดับ ม.3 ขึ้นไป.
• มีประสบการณ์ในงานด้านคลังสินค้า 1 ปีขึ้นไป.
• สามารถขับรถยนต์ได้ ระบบเกียร์ธรรมดา และ/หรือเกียร์ออโต้ ได้จะพิจารณาเป็นพิเศษ.
• มีใบอนุญาตขับขี่รถยนต์.
• เริ่มงานได้ทันที จะพิจารณาเป็นพิเศษ.
• สามารถทำงาน 6 วัน จันทร์ - เสาร์ได้.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Excel, Multitasking, English

ประเภทงาน:

งานประจำ

• Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
• At least 3 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English.
• Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player.
• Multitasking and prioritizing skills.
• Proven working experience in project management.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Product Testing, Product Owner, English

ประเภทงาน:

งานประจำ

• Plan and execute UATs and live tests, partnering with developers and operations team to identify issues, prioritize fixes, and ensure smooth and timely release.
• Drive product delivery by working closely with Regional PM, QA / testing, and dev to ensure timely and high quality releases.
• Enable end user through product demos, training sessions, and good documentation to support adoption.
• Translate business needs into clear product requirements, business case, UX flows, whilst ensuring technical feasibility and proper impact assessment.
• Collaborate cross-functionally with Operations, Business Development, Shopee Express, Shopeepay to align on product direction.
• Requirements: 1+ years of experience as Product Management, Technology, or similar roles.
• Bachelor s Degree in Information Technology, Computer Science or relevant fields is a plus.
• Working experience in E-commerce, Payment, Return/Refund is a plus.
• Solid technical background with understanding and/or hands-on experience in Product Development.
• Effective troubleshooting skills, a great problem solver with the ability to take system problems and structure an action plan.
• Strong verbal and written communication skills and English speaking is a must to collaborate with regional stakeholders.
• Ability to work independently or with minimal assistance.
• Collaborative and a team player.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation, English

ประเภทงาน:

งานประจำ

• Responsible for the continuous development and improvement of picking process through problem identification and analysis.
• Monitor all picking productivity from regional team and improve on the number of productivity.
• Manage day-to-day order in WMS, arrange order activities to maximise the efficiency, reliability, timeliness and cost effectiveness of picking process.
• Ensure key performance indicators assigned to picking employee.
• Deliver strong leadership, influencing and collaboration skills in working with team.
• Prepare monthly reports such as KPI s, inventory picking issues, etc.
• Monitor picking key performance indicators (KPI s) to ensure goals are met.
• Control and plan headcount to support all campaign.
• Coordinate with outbound and other related team to ensure shipped out smoothly.
• Lead and coach picking team lead on picking WI & process including WMS system skill.
• Plan and communicate with sourcing about GWP (give with price) items including other related department and approve working plan.
• To perform any other duties assigned by the supervisor or manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 3 years of working experience in Warehousing (e-commerce is highly preferred).
• Experience in Inventory picking and Outbound will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Service-Minded, Thai

ประเภทงาน:

งานประจำ

• สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
• เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
• ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
• เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
• ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
• Support 80% / Follow-up & Upsell 20%.
• ความรับผิดชอบหลัก (Key Responsibilities).
• Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
• Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
• Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
• CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
• Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
• Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
• Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
• Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
• Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
• Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
• Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
• Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
• Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
• Education: ปริญญาตรีทุกสาขา.
• ประกันสังคม.
• โบนัสประจำปี (ตามผลประกอบการบริษัท).
• งานเลี้ยงสังสรรค์ประจำปี.
• ค่ากะ.
• Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
• Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Compliance, SAP, Oracle

ประเภทงาน:

งานประจำ

• SOP Lifecycle Management: Conduct a recurring audit of all existing warehouse SOPs to ensure they align with current safety regulations, technology updates, and operational goals.
• Process Optimization: Proactively identify gaps or inefficiencies in workflows. Suggest data-driven improvements to streamline operations without compromising quality.
• Execution & Change Management: Lead the rollout of new procedures. Draft clear, concise documentation and ensure all updates are integrated into the central knowledge b ...
• Cross-Functional Collaboration: Partner closely with Warehouse Leads and Floor Supervisors to validate that SOPs are practical, realistic, and being followed on the ground.
• Training & Mentorship: Develop and deliver training modules (visual aids, hands-on demos, or digital guides) for new hires and existing staff to ensure 100% compliance with updated standards.
• Compliance Monitoring: Establish KPIs to measure the effectiveness of training and the adoption rate of revised SOPs.
• Requirements: 1+ years in Warehouse Operations, Logistics, or Process Improvement.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong negotiation, and decision-making skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience.
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.