เงื่อนไขการค้นหา

ทักษะ:

SAP, Sales, Excel, English

ประเภทงาน:

งานประจำ

• To arrange and organize workshop and meeting, Coordinate customer for plant visitation,Indirect purchase, WorkOn and ad-hoc activities, etc.
• To support for process transactions such credit notes, debit notes incl. price management in SAP system.
• Arranging for process Sample order and tracking.
• Prepare sales documents e.g. sample quotation, End of Series supply, P.O. confirmation, etc.
• Collaborate with Sales team to manage and file Sales documents.
• Bachelor's degree in related field.
• English Writing Skill(Email) and Daily Conversational Level.
• New graduate are welcome.
• Proficient MS Office; Excel, Power point, Word, Outlook.
• Additional Information
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.
• Follow us on Facebook: Bosch Thailand Career.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• บริษัทด้านการให้บริการเก็บรักษาและเพาะเลี้ยงสเต็มเซลล์ระดับมาตรฐานสากล กำลังเติบโตและขยายทีมงาน.
• เปิดรับสมัครตำแหน่ง.
• ผู้ช่วยผู้แทนขาย (Sales Assistant) เขตกรุงเทพฯ จำนวน 2 อัตรา***.
• หมายเหตุ.
• เพศหญิง อายุ 22-30 ปี.
• วุฒิการศึกษาปริญญาตรี ทุกสาขา (หากมีประสบการณ์ด้านงานขาย หรือบริการลูกค้า จะพิจารณาเป็นพิเศษ).
• บุคลิกภาพดี มนุษยสัมพันธ์ดี รักงานบริการ และมีทักษะการสื่อสารที่ดี.
• มีความกระตือรือร้น เรียนรู้ไว และสามารถทำงานเป็นทีมได้.
• สามารถทำงานนอกสถานที่ หรือเข้าร่วมกิจกรรมต่าง ๆ ของบริษัทได้.
• ต้อนรับและสร้างความประทับใจแรกให้กับลูกค้า พร้อมนำเสนอข้อมูลบริษัทและผลิตภัณฑ์อย่างมืออาชีพ.
• รวบรวมและบันทึกข้อมูลลูกค้าในระบบตามมาตรฐานของบริษัท.
• สนับสนุนทีมฝ่ายขายในการติดตามลูกค้า (Prospect) เพื่อเพิ่มโอกาสทางการขาย.
• ประสานงานและสนับสนุนกิจกรรมการขายและการตลาด เช่น Mother Class และกิจกรรมส่งเสริมการขาย.
• จัดทำและส่งรายงานผลการปฏิบัติงานตามกำหนดเวลา
• เงินเดือน + ค่าตอบแทนพิเศษ
• ค่าเดินทาง
• ค่าโทรศัพท์
• Tablet สำหรับปฏิบัติงาน
• โอกาสเติบโตในสายงาน Health & Biotechnology.
• หากคุณสนใจร่วมเป็นส่วนหนึ่งกับเรา
• สามารถติดต่อฝ่ายทรัพยากรบุคคลได้ที่ 086-341-0822.

ประเภทงาน:

งานประจำ

Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

ประเภทงาน:

งานประจำ

• Good consultative and service skills with the ability to recommend suitable options across phone and digital channels.
• Comfortable working with multiple computer systems and tools.
• Strong communication skills, both written and verbal, with an ability to build trust and rapport.
• A good knowledge of travel and global destinations.
• Ability to remain calm, professional, and adaptable in dynamic situations.
• Strong organizational and time management capabilities.
• Customer service experience in hospitality, concierge, lifestyle servicing, or premium service environments is beneficial.
• Experience with travel booking systems is an advantage but not required.
• Genuine interest in creating strong customer experiences.
• Ability to work effectively within a team and meet performance expectations.
• Willingness to learn and adapt to new tools or processes.
• A positive, professional, and collaborative attitude.
• Flexibility to work shifts, including evenings and weekends, as required.
• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Energetic, Fast Learner, Good Communication Skills, High Responsibilities, Positive Thinker, Thai, English

ประเภทงาน:

งานประจำ

• ดูแลระบบการขายหนังสือ (ทั้งระบบหน้าร้าน และระบบหลังร้าน) ทางแพลตฟอร์มออนไลน์: เว็บไซต์ / Facebook / Shopee / Tiktok / Lazada / Line Official.
• ดูแลตอบคำถามลูกค้าใน Inbox ของทางแพลตฟอร์มต่างๆ ในข้อ 1.
• ดูแลด้านการประชาสัมพันธ์และโปรโมชั่นส่งเสริมการขายต่างๆ.
• ประสานงานกับผู้จัดจำหน่ายและร้านค้า ด้านกิจกรรมส่งเสริมการขายและเอกสารต่างๆ ที่เกี่ยวข้อง.
• บริหารจัดการสต๊อกหนังสือเพื่อการจำหน่าย.
• รับผิดชอบงานด้านเอกสารต่างๆ ที่เกี่ยวข้อง ทั้งการจัดทำเอกสาร และการจัดเก็บเอกสาร เช่น ใบเสนอราคา ใบวางบิล ใบเสร็จรับเงิน ใบสำคัญหัก ณ ที่จ่าย ฯลฯ.
• ลงบันทึกยอดขายจากช่องทางจำหน่ายต่างๆ.
• เป็นผู้รับผิดชอบหลัก ในการออกบูธงานมหกรรมหนังสือฯ ที่จัดขึ้นปีละ 2 ครั้ง (ด้านการบริหารจัดการสินค้า การทำโปรโมชั่นส่งเสริมการขาย การขายและการพูดคุยกับลูกค้าที่บูธ การประสานงานกับร้านค้า และการทำสรุปรายรับรายจ่าย).
• จบการศึกษา ปริญญาตรี ไม่จำกัดสาขา.
• ไม่จำเป็นต้องมีประสบการณ์ทำงาน และยินดีรับนักศึกษาจบใหม่ (แต่หากมีประสบการณ์ 1 ปี ขึ้นไป จะได้รับการพิจารณาเป็นพิเศษ).
• มีทักษะการใช้งานโปรแกรม Microsoft พื้นฐาน โดยเฉพาะ Microsoft Excel (ในการคำนวณตัวเลขต่างๆ).
• สามารถเรียนรู้และพัฒนาการใช้งานระบบ platform การขายออนไลน์ต่างๆ ได้ดี.
• มีอัธยาศัยดี มีมนุษยสัมพันธ์ดี มีทักษะในการพูดคุย ติดต่อสื่อสาร ประสานงาน.
• หากมีความสามารถในการเขียน และ/หรือ ออกแบบกราฟิค Social Media และ/หรือ การทำคลิปวิดีโอแบบสั้น จะได้รับการพิจารณาเป็นพิเศษ.
• มีไหวพริบในการแก้ปัญหาเฉพาะหน้าได้.
• มีความคิดสร้างสรรค์ ทันสมัยหรือนำกระแส สามารถปรับใช้ให้ทันต่อเหตุการณ์ได้.
• พร้อมเรียนรู้และพัฒนาทักษะที่หลากหลาย และพร้อมเปิดรับโอกาสใหม่ๆ.
• สิทธิประโยชน์.
• โบนัสประจำปี.
• ส่วนลดค่าหนังสือ 30%.
• วันลา วันหยุดตามประเพณี และวันหยุดพักผ่อนประจำปี.
• กองทุนประกันสังคม.
• สระว่ายน้ำ และห้องฟิตเนส.
• หลักสูตรฝึกอบรมที่เกี่ยวข้องกับการทำงาน.
• ฯลฯ.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

ทักษะ:

Microsoft Office, Social media, English

ประเภทงาน:

งานประจำ

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Welcome and assist patients with inquiries, appointments, and follow-ups.
• Manage patient records and ensure accurate data entry.
• Coordinate with dental professionals to schedule treatments efficiently.
• Handle patient feedback and resolve concerns promptly.
• Provide information about clinic services and promotions.
• Maintain a clean and organized reception area.
• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using computer systems and scheduling software.
• Friendly and professional demeanor.
• Attention to detail and organizational skills.
• Why to apply?.
• Join Denta Care Clinic to be part of a supportive and professional team dedicated to improving patients' lives. Enjoy a positive work environment, opportunities for growth, and competitive benefits.
• Please contact: 0-2238-8938-9 / 0-2235-7755.
• Location: 1010/18-20 Rama IV Rd., Silom, Bangrak Bangkok.

ประเภทงาน:

งานประจำ

• Process customer complaint cases.
• Resolve more complex complaints escalated by customer service or customer contact centre staff.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ทักษะ:

Digital Marketing, English, Vietnamese

ประเภทงาน:

งานประจำ

• Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation.
• Deliver a high standard of customer training/consulting on the chosen SiteMinder product via a digital communication platform.
• Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service.
• Take ownership of customer's problems and seek to identify, acknowledge and resolve any customer issues.
• Drive customer projects forward, taking ownership of each project meeting its objectives.
• What you have .
• Language Skills: English and Vietnamese.
• You will have sound written and verbal communication skills in English and Vietnamese with a positive and engaging phone manner.
• You will have proven customer service experience with a passion for providing a premium customer experience.
• You are tech savvy with a sound knowledge of all things technology.
• You have worked towards targets and are goal oriented.
• You are always thinking about the customer experience.
• Experience in the hotel industry in admin roles, hotel digital marketing or in a SaaS company is a plus!.
• Our Perks & Benefits .
• Hybrid working model.
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• 2 years executive/Personal Assistant roles.
• Proficiency in MS Office.
• Excellent written and verbal English.
• Administrative Skills.
• Experience in the hospitality industry is highly prefer.
• Additional Information
• Life & Health insurance.
• SSO.
• Duty Meals.
• Provident fund.
• Heartist Card.

ทักษะ:

Multitasking, Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Support hiring activities for technician positions.
• Manage administrative tasks including timesheet processing, purchase requisitions, and coordinating the rental and management of helpdesk services for employees, ensuring they have the necessary equipment and access.
• Coordinate internal events and annual health check-up programs.
• Oversee site facilities and ensure smooth operations.
• Collaborate with P&O and staff for effective communication.
• Use your skills to move the world forward.
• Bachelor degree in Business Administration or a related field.
• Prior experience in administrative roles supporting multiple departments is a plus.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office systems.
• A proactive mindset, with the ability to handle deadlines and prioritize tasks effectively.
• Proficient in both written and spoken Thai and English, with strong ability to communicate effectively in both languages.
• Why you ll love working for Siemens Mobility.
• We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
• Flexible Benefits Program for employees & dependents.
• Medical Insurance for Spouse and Children.
• Siemens Share Options.
• National & International opportunities.
• Positive, inclusive and relaxed working environment.
• Join a team dedicated to transforming the everyday for a more sustainable future.
• Siemens prides itself on its diverse workforce.
• Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
• We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• ชูโมเดล Tea Wellness Solution Center แห่งแรกในไทย.
• บริษัท รินชา ซัพพลายเออร์ จำกัด เปิดตัว Rincha Tearoom x Café สาขาพรานนกตัดใหม่ พลิกโฉมคาเฟ่จาก Espresso สู่ Teapresso พร้อมเดินหน้าสร้าง Ecosystem ให้อุตสาหกรรมชาแบบครบวงจร วางโรดแมป 4 แกนหลัก มุ่งสู่เป้าหมาย 100 แฟรนไชส์ภายใน 3 ปี.
• อายุ 18 ปีขึ้นไป.
• ประสบการณ์การชงชา/กาแฟ 1ปีขึ้นไป.
• มีจิตรักบริการ ยิ้มแย้มแจ่มใสร่าเริง ขนัยอดทน ใฝ่เรียนรู้งาน.
• เงินเดือน: ตามตกลง.
• ทำงาน: 6 วัน.
• ประกันสังคม.
• วันหยุด.
• ลากิจ-ป่วย-พักร้อน.
• เครื่องแบบของทางร้าน.
• ค่าเครื่องดื่มวันละ 100 บาท.

ทักษะ:

English, Mandarin

ประเภทงาน:

งานประจำ

• Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
• Mandarin speaker will be a plus.
• Able to perform shift work.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.

ประเภทงาน:

งานประจำ

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Resolve escalated customer concerns and complaints by creating positive experiences;.
• Utilize strong communication skills to connect with customers and negotiate when necessary.
• Consistently follow-up with customers until their concerns are fully resolved.
• Identify operational issues and cooperate with other teams/departments to improve Trip.com s products and services.
• Assist with any ad hoc projects and tasks from the Customer Care Team Leader.
• What you'll Need to Succeed.
• Full-Time Bachelor s Degree or higher.
• Highly proficient in both verbal and written English; native Thai speakers are preferred.
• Have a passion for helping and supporting others; you gain a sense of fulfillment from saving someone s day.
• Able to work under tight deadlines and pressure, both independently and with others.
• Able to work during weekends and public holidays.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!