เงื่อนไขการค้นหา

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• Daily Front Office procedures; assigning guests rooms, sending flowers and fruit baskets, printing and sending of welcome letters, communication with the guests, handling guests complaints,.
• Supporting of Front Office operations, assistance to MOD (Manager on Duty) in handli ...
• Operation of Check-in and accommodating the guests and Cashier operations: posting room and F&B outlets charges, settling the bill, everyday communication with Accounts department regarding corporate guests bills and methods of payment.
• Guest Relations Agent.
• Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field.
• Previous experience in Guest Relations, Front Office, Concierge, or a similar guest-facing role in a luxury hotel is preferred.
• Excellent command of English, both written and spoken.
• Strong knowledge of Front Office operations, including check-in/check-out, room assignment, cashiering, billing, payment methods, and guest account handling.
• Excellent knowledge of hotel products and services, including room categories, rates, facilities, restaurants, promotions, spa, and sister properties.
• Strong guest service and communication skills, with the ability to interact confidently and professionally with VIPs, corporate guests, and international travelers.
• Strong problem-solving and complaint-handling skills, with the ability to remain calm and professional under pressure.
• Strong attention to detail, particularly in guest preferences, billing, room assignments, special requests, and VIP arrangements.
• Good organizational and time-management skills, with the ability to manage multiple guest requests and operational tasks simultaneously.
• Computer literate and familiar with PMS, Front Office systems, POS, and basic MS Office applications.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Outgoing Personality, Public Relations, Service-Minded, English

ประเภทงาน:

งานประจำ

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotels property.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Avani+ at all ...
• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Avani+ experience.
• To develop a close and harmonious working relationship with all hotel departments.
• To attend hotel events, daily shift briefings and training to improve professional skills.
• Secure payment by activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
• Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation.
• Speak using clear and professional language, answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships, support team to reach common goals, listen and respond appropriately to the concerns of team members.
• Diploma or Bachelor's Degree in Hospitality Management or a related field.
• Previous experience in Front Office or Guest Service, preferably in a 4-5 star hotel.
• Good command of spoken and written English.
• Strong communication and interpersonal skills with a service-minded personality.
• Good knowledge of hotel operations and guest service standards.
• Proficient in basic computer skills and hotel PMS.
• Well-groomed, professional and able to work under pressure.
• Able to work flexible shifts, including weekends and public holidays.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานประจำ

The Club Host provides seamless check-in and check-out services, manages lounge operations, maintains guest preferences, and creates meaningful connections with guests through InterContinental's commitment to "Truly Personal Service.".

ประเภทงาน:

งานประจำ

• Job Type: Part-time or Full-time.
• Location: Huahin.
• We are seeking a skilled and experienced pool attendant to join our team. The ideal candidate will be responsible for ensuring the safety of all patrons using our pool facilities, as well as maintaining a clean and welcoming environment for all guests. The pool attendant will be responsible for monitoring pool activities, enforcing safety rules and regulations, and performing basic maintenance duties.
• Greet guests upon arrival and ensure they are following all safety rules and regulations.
• Monitor pool activity to ensure safety and respond to any emergencies or incidents in a timely and appropriate manner.
• Maintain cleanliness and orderliness of the pool area, including bathrooms, showers, and surrounding areas.
• Perform routine maintenance tasks, including checking and maintaining water quality, cleaning pool filters, and monitoring chemical levels.
• Enforce pool rules and regulations to ensure safety and enjoyment of all guests.
• Provide excellent customer service and respond to guest inquiries and concerns in a professional and courteous manner.
• Provide assistance to guests with disabilities or special needs.
• Participate in regular training sessions and stay up-to-date on pool safety procedures and best practices.
• High school diploma or equivalent.
• Lifeguard certification from a reputable organization.
• Strong swimming skills and ability to swim 300 yards continuously.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and respond quickly to emergencies.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic knowledge of pool maintenance and cleaning procedures.
• Physical ability to perform routine maintenance tasks, including lifting and moving heavy objects.
• We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about pool safety, customer service, and maintaining a clean and welcoming environment, we encourage you to apply for this position.
• Regenerate response.

ประเภทงาน:

งานประจำ

Job Requirement: Clean and maintain locker rooms, toilets, showers and changing areas Replenish suppliers in locker rooms Ensure cleanliness of floors, lockers, benches and common areas Monitor locker room conditions and report issues Collect used towels and arrange laundry service Follow hygiene, safety and cleaning standards Provide polite assistance to guests when needed Maintain proper use and storage of cleaning equipment and chemicals Support other cleaning duties as assigned Additional Skills: Attention to cleanliness and hygiene Service minded and polite attitude Ability to ...

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Vocational diploma or degree in hospitality or F&B studies.
• Previous experience as a Guest Service Agent.
• Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies.
• Languages: fluent in the national language, English and a third language.
• Front Office / แผนกต้อนรับ.
• 1 อัตรา.
• อนุปริญญา/ปวส. ขึ้นไป.
• งานประจำ.
• ตามตกลง.
• [email protected].
• 08 ก.ค. 69.
• Attractive starting salary.
• Work hard 5 days, play harder 2 days.
• Every day gain exceptional experiences.
• Enjoy Accor privileges and benefits.
• Feel great working with an upscale resort.
• Housing and transportation are provided.
• Great opportunities for growth.
• Group life insurance & OPD.
• Provident fund.
• Recognition award - ด้วยแพ็คเกจเริ่มต้นที่น่าสนใจ.
• พักผ่อนเต็มที่สัปดาห์ละ 2 วัน.
• ค้นพบประสบการณ์การทำงานรูปแบบใหม่.
• เพลิดเพลินกับสิทธิประโยชน์ และสวัสดิการจาก Accor.
• เติมเต็มบรรยากาศการทำงาน ในรีสอร์ทระดับหรู.
• มีบ้านพักและรถรับส่งพนักงาน.
• โอกาสสำเร็จในสายอาชีพที่มั่นคงกว้างไกล.
• ประกันกลุ่มและค่ารักษาพยาบาลผู้ป่วยนอก.
• กองทุนสำรองเลี้ยงชีพ.
• รางวัลการบริการยอดเยี่ยม.
• วิธีการสมัคร.
• สมัครด้วยตนเองที่โรงแรมหรือส่งประวัติส่วนตัวมาที่อีเมล [email protected].

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at al ...
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Russian, Thai

ประเภทงาน:

งานประจำ

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at al ...
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Participate in the smooth running of the Sports & Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction.
• Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the sports and leisure offering a point of competitive advantage for the hotel. Ensure outsourced service provides maintenance standards.
• To have a complete knowledge of the products and services offered by the hotel, and ...
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Outgoing Personality, Public Relations, Thai

ประเภทงาน:

งานประจำ

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a ...

ทักษะ:

Public Relations, English, Thai

ประเภทงาน:

งานประจำ

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world's most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Residences - Recreational Facilities Attendant.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world's most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• The Four Seasons Private Residences Bangkok at Chao Phraya is looking for a Recreational Facilities Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Recreational Facilities Attendant will have the opportunity to shape the resident experience by providing exceptional knowledge and service. This position reports to the Recreational Facilities supervisor.
• JOB FUNCTIONS.
• The Recreational Facilities Attendant will respond to a wide variety of Residence owner, resident and guest requests by accurately assessing and responding to the owners, residents or their guests' needs, then adding personal recommendations and touches to achieve maximum customer satisfaction.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle requests for owners.
• Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience throughout the day and evening.
• Ensure the cleanliness of the areas is up to standard at all times.
• Candidates must have a firm knowledge of the local market and speak Thai as well as being fluent in English. Must have the right to work in Thailand.
• Preferred Qualifications and Skills.
• Candidates must be able to speak and write both English and Thai. Knowledge of foreign languages is advantageous. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
• Visa sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, knowledge in food & beverage and customer service are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
• What to expect: You will.
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Sets up bar on time before service and according to standards including but not limited to: checking to see that fresh fruit juices.
• cream.
• cocktail napkins/coaster.
• glassware.
• stirrer.
• mixer and all other bar materials are in adequate supply for the day's business. Prepares fresh garnish as per specifications.
• Is observant and pro-active in maintaining the table/bar counter clean and glasses replenished.
• Checks bar stock and prepare orders for replenishing of supplies.
• Knows all beverage recipes and prepares all drink orders accordingly.
• Uses jigger at all times for proper measurement.
• Thoroughly familiar with the complete beverage selection including wines and cocktails and its standard glassware.
• If on shift as opening Bar Attendant.
• is responsible for checking the delivery against bar requisitions and also checks the stock in the bar to ascertain that both are correct and reports any discrepancies to his/her direct supervisor.
• The "Closing shift Bar Attendant" is responsible for requesting beverage.
• fruit.
• cocktail stirrer etc.
• so that the bar is adequately stocked with necessary materials for the next day's business.
• All "closing shift" Bar Attendants will make sure.
• that all stocks are cleared and all drawers locked.
• Thai nationality ONLY.
• Have produce knowledge about food and beverage and service skills in great service restaurant.
• Dynamic.
• observant and proactive with the strive to exceed guest expectation.
• Able to communicate both in Thai and in English.
• Friendly and service oriented.
• Bachelor.

ประเภทงาน:

งานประจำ

• To support and assist daily bar operations to consistently deliver high-quality beverage service in accordance with established standards.
• while ensuring guest satisfaction and maintaining a professional and efficient working environment.
• Bachelor's degree in Hospitality Food & Beverage or a related field is preferred.
• Experience in beverage preparation cocktails and mocktails.
• Knowledge of food safety and hygiene standards.
• Good communication and interpersonal skills.
• Ability to work outdoors and under pressure.
• Flexible to work shifts including weekends and public holidays.
• Able to work at the bar and prepare and serve beverages according to established standards.
• Bachelor.
• 1-2.

ทักษะ:

Outgoing Personality, English

ประเภทงาน:

งานประจำ

• The Assistant Manager.
• Guest Relations (Amari Host) is a warm and uplifting destination host. The position makes the guests' stay more convenient.
• relaxing and enjoyable by actively engaging the hotel guests to enhance their experience of the hotel's services and products and by providing pertinent destination information and arrangements. The Assistant Manager.
• Guest Relations (Amari Host)'s goal is to be the guests' first point of contact for a majority of their interactions.
• The Assistant Manager.
• Guest Relations (Amari Host) displays an outgoing personality with an excellent command of English.
• is well-groomed and wears a specially designed uniform distinct from those of the other FO Team Members to be easily recognisable as well to reflect the sense of the destination through.
• patterns.
• cuttings and colours. The Assistant Manager.
• Guest Relations (Amari Host) is primarily based at the Hotel Lobby but is also frequently seen walking the property and outlets engaging and receiving feedbacks from guests.
• Bachelor degree in Hospitality Management.
• Business Administration or related fields.
• Minimum of 3 years' experience with advanced work-related and supervisory front office experience in a 4- or 5-star hotel (preferably in a 5-star hotel).
• Bachelor.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Sociable, you know how to build relationships with our customers and establish trust.
• Helpful and a good listener, thanks to you our customers will have nothing but solutions.
• Multilingual, you are fluent in at least two languages and at ease with international customers.
• You will.
• Welcome and inform customers, personalizing customer relations.
• Ensure baggage handling for arriving and departing customers.
• Promote accessibility to the arrival/departure area.
• Carry out certain reception tasks requiring travel.
• Assist the Reception and/or Meetings & Events team in setting up meeting rooms.
• Assist the Lodging team with certain tasks.
• Contribute to access control and security of goods and people.
• Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property.
• Know and apply health and safety standards and all emergency and evacuation procedures, and inform customers accordingly.
• Respect Club Med's attitudes, behavior, presentation, work environment and internal procedures.
• By becoming a G.O Baggage Handler, you'll be able to take advantage of Club Med's infrastructure and activities. If you feel like it, you can even get up on stage to show off your talents!.
• So don't wait any longer to pack your bags!.
• All our positions are open to people with disabilities.

ทักษะ:

Outgoing Personality, Mandarin, English, French, Thai

ประเภทงาน:

งานประจำ

• Warmly welcome guests upon arrival, assist with check-in procedures, and provide resort information.
• Proactively anticipate guest needs and offer assistance with luggage, transfers, and general inquiries.
• Handle guest requests and complaints efficiently and professionally, escalating issues to management when necessary.
• Provide detailed information about resort facilities, activities, excursions, and dining options.
• Maintain a high standard of cleanliness and organization in the welcome and lobby areas.
• Assist with guest departure procedures, including check-out and farewell.
• Collaborate effectively with other departments (e.g., F&B, Accommodation, Sports) to ensure seamless guest service.
• Actively participate in Club Med entertainment and activities when required, embodying the G.O. spirit.
• Adhere to all Club Med policies and procedures, including health and safety regulations.
• Job Qualifications.
• Previous experience in hospitality, customer service, or a guest-facing role, preferably in a resort or hotel environment.
• Excellent interpersonal and communication skills with a friendly and outgoing personality.
• Ability to work effectively in a multicultural team and adapt to a dynamic resort environment.
• Strong problem-solving skills and a proactive approach to guest satisfaction.
• Proficiency in English is essential; knowledge of additional languages (e.g., French, Thai, Mandarin) is highly advantageous.
• Ability to stand for extended periods and perform light physical tasks.
• A passion for travel, culture, and delivering exceptional guest experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

ทักษะ:

Data Entry, English

ประเภทงาน:

งานประจำ

• Handle incoming reservation inquiries via phone, email, and online channels in a courteous and professional manner.
• Assist guests with booking room, F&B reservations & room service order taking, including providing information on room types & outlets, rates, and availability.
• Process reservation requests accurately and efficiently in the hotel's reservation system.
• Respond promptly to guest inquiries, special requests, and concerns, and provide appropriate solutions or recommendations.
• Coordinate with other departments within the hotel, such as housekeeping and front desk, to ensure smooth check-ins and check-outs for guests.
• Upsell hotel amenities, packages, and special offers to maximize revenue and enhance the guest experience.
• Maintain up-to-date knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.
• Handle any reservation modifications, cancellations, or special requests according to hotel policies and procedures.
• Assist with administrative tasks related to reservations, such as filing, data entry, and generating reports.
• Collaborate with the reservations manager and other team members to continuously improve reservation processes and guest satisfaction.
• In the absence of an operator (call center) team members, handle the tasks required for as an operator.
• Excellent English communication and interpersonal skills.
• Strong attention to detail and ability to accurately enter data into reservation systems.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.
• Positive attitude and willingness to go above and beyond to ensure guest satisfaction.

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Invite pre-determined qualified customers to attend a Wyndham presentation.
• Deal with all customer queries - face to face and on the phone.
• Keep product and brand knowledge up to date.
• Specify terms and conditions of bookings.
• Be professional in nature; be approachable while meeting booth quotas.
• Deliver required number of qualified tours to the sales site.
• Provide excellent customer service to all guests.
• Turn a negative response into opportunities which can be capitalised on.
• Represent the Company in an ethical, moral and professional manner.
• Display a high level of loyalty and self-discipline and high integrity.
• Sales and Marketing experiences.
• Excellent customer service and selling skills.
• Flexibility to changing products, targets, markets and customer preferences.
• Strong values of customer service and integrity.
• Positive, enthusiastic and outgoing attitude.
• Excellent communication and listening skills.
• Ability to work independently and contribute as a team player.
• Presents oneself as a professional role model.
• Grow your career your way with exciting learning and development opportunities.
• Explore the world for less with exclusive global hotel discounts.
• Be recognized and celebrated through our engaging Reward & Recognition programs.
• Generous leave benefits, including annual leave, birthday leave, and public holidays.
• Enjoy a complimentary 2 night stay.
• Two days off every week.
• Group insurance (OPD/IPD) and social security.
• Provident Fund Program.
• Annual salary review and increment.
• Company provided associate uniform.
• Attractive monthly incentives.
• Where Memories Start with You.
• Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

ทักษะ:

Pleasant Personality, English

ประเภทงาน:

งานประจำ

• The Suite Host reports directly to the Assistant Housekeeper supported by the Executive.
• Housekeeper.
• He/She is assisted by a Suite Attendant.
• Department.
• Housekeeping.
• Employment Type.
• Fixed Term Contract.
• Thailand - CTI.
• Workplace type.
• Onsite.
• Reporting To.
• Asst Housekeeper.
• Have full and comprehensive knowledge of all ship facilities and services.
• Be a continual source of assistance and information to all our guests.
• Maintain a high level of communication and provide feedback to the Asst. Housekeeper.
• Be fully knowledgeable of in suite service, amenities, functions and systems.
• Prepare the guest suite according to the guest preference and Company standards.
• Familiarize the guests with all safety aspects and suite features upon arrival.
• Create a memorable stay for the guests and follow up on all guest requests promptly.
• Report any guest related concerns immediately to the Asst. Housekeeper.
• Report for work on time and attend daily briefings.
• Perform linen changes as per company standard.
• Overall responsibility for the cleanliness, turn down service and appearance of all assigned suites.
• Maintain all guest preference set ups in the suite and take primary responsibility of all living and sleeping areas of the suite.
• Supervise assigned attendant in cleanliness of bathrooms and balconies.
• Perform extra duties as scheduled.
• Control and safeguard all equipment and items used.
• All suite services to be delivered to company standards.
• Inspection form, standard set-up manuals and inspections performed by the Executive housekeeper or Assistant Housekeepers.
• Pick-up and Delivery of laundry/dry cleaning for the suites.
• Replenish the fruit plate daily as well as stocking the in-suite fridges and ensure glassware is always stocked and clean as per company standard.
• Maintain flowers/Plants in all suites by refreshing and watering them regularly.
• Provide shoeshine services upon request.
• Assist with bookings and reservation for restaurants, SPA, shore excursions as required.
• Assist and support the Attendant in all in suite service to ensure he/she succeeds.
• Record and update the Assistant Housekeeper, updating guest history files on daily basis.
• End of contract cleaning procedures for suites to be followed and completed prior to the sign off date, together with the Attendant.
• Follow all PH policies and procedures and to perform PH standards of cleaning in all lockers, corridors and pantries.
• Use the correct cleaning chemicals; supplies and Personal Protective Equipment required to perform your duties as a Suite Host/Hostess.
• Perform evening watch and long watch duties as scheduled throughout each cruise.
• Perform any additional cleaning tasks required by the Executive Housekeeper and Assistant Housekeeper.
• Follow the Name Recognition program as set out by the company.
• Perform extra duties as required by the company such as Guest Welcome Back or Crew acknowledgement events as set out by voyage demands.
• Report all maintenance issues in your suites and working areas as soon as you notice or are made aware of them.
• Assist Housekeeping Management with training of new personnel.
• To be familiar with and execute the Seabourn HESS-MS appropriate to their position.
• A National Vocational Qualification.
• Alternatively, equivalent Qualification in Housekeeping would be preferred. Strong command of the English language combined with good written skills. Basic Computer knowledge.
• At least two years full-time experience as a Room Attendant in a four/five star Hotel or establishment, accommodating an international clientele and guest interaction.
• Working experience with an extensive cleaning program.
• Uphold Seabourn grooming and uniform standard.
• Anticipate the guest needs by creating positive Seabourn moments as appropriate.
• Ensure Guest requests and needs are handled promptly as per Seabourn standards and procedures.
• Handle Guest complaints professionally and promptly.
• Improve the Guest experience by delivering prompt and efficient service and creating Seabourn moments.
• To be knowledgeable of the USPH and other international Public Health rules and regulations by participating in the company's Basic Food Hygiene course every 2 years and achieving a Minimum of 80% pass.
• Basic knowledge hygiene.
• Ability to work in a team that is focused on exceeding guest expectations.
• Pleasant personality for dealing with guests, fluent in English and conversational in one more international foreign language.
• Physical Demands & Travel.
• For the safety of yourself and others on board certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift. Must maintain physical fitness to perform tasks associated with job.
• Travel.
• Passport - valid for a minimum of 6 month.
• Flag state issued seaman book.
• General flag state or flag state approved marine fitness medical United States C1/D visa.
• English Marlin test at minimal score of 80%.
• Pre-employment medical examination.
• Working on a cruise ship is very different from any land-based occupation. Working hours are longer and work is more intense due to the constant demand of the guests. You have to be very flexible in your working hours, which on occasion might have to be changed due to unforeseen circumstances. The Maritime Labour Convention of 2006 however strictly regulates these. Apart from the working hours there are strict rules which all members of the ship's company need to adhere to as stipulated by the Master's standing orders. You work in close proximity with your fellow crewmembers and therefore respect among all is essential.
• About Seabourn.
• At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people's lives. And we believe that people should travel well.
• Cruising on a Seabourn ship is unlike any other form of travel. The experience is luxurious, yet relaxed - elegant, yet casual - sumptuous, yet understated. Our intimate ships visit the most desirable destinations worldwide, sailing to the heart of landmark cities, as well as to hidden gems where larger vessels cannot follow.
• Our ships attract interesting people, who seek to share experiences beyond the expected in places beyond the ordinary. Our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal.

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Invite pre-determined qualified customers to attend a Wyndham presentation.
• Deal with all customer queries - face to face and on the phone.
• Keep product and brand knowledge up to date.
• Specify terms and conditions of bookings.
• Be professional in nature; be approachable while meeting booth quotas.
• Deliver required number of qualified tours to the sales site.
• Provide excellent customer service to all guests.
• Turn a negative response into opportunities which can be capitalised on.
• Represent the Company in an ethical, moral and professional manner.
• Sales and Marketing experiences.
• Excellent customer service and selling skills.
• Flexibility to changing products, targets, markets and customer preferences.
• Strong values of customer service and integrity.
• Positive, enthusiastic and outgoing attitude.
• Excellent communication and listening skills.
• Ability to work independently and contribute as a team player.
• Grow your career your way with exciting learning and development opportunities.
• Explore the world for less with exclusive global hotel discounts.
• Be recognized and celebrated through our engaging Reward & Recognition programs.
• Generous leave benefits, including annual leave, birthday leave, and public holidays.
• Enjoy a complimentary 2 night stay.
• Two days off every week.
• Group insurance (OPD/IPD) and social security.
• Provident Fund Program.
• Annual salary review and increment.
• Company provided associate uniform.
• Attractive monthly incentives. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.