WorkScoreâĒ āļāļ·āļāļāļ°āđāļĢ?
WorkScoreâĒ āļāļ·āļāļāļ°āđāļĢāđāļŦāļĢāļ? āđāļāļāļŠāļĩāļāđāļģāđāļāļīāļāļāđāļēāļāļāđāļēāļāļāļģāđāļŦāļāđāļāļāļēāļāđāļāđāļĨāļ°āļāļģāđāļŦāļāđāļāļāļ°āđāļŠāļāļāļāđāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāđāļāļĢāđāļāļĨāđāļāļļāļāļāļąāļāļāļģāđāļŦāļāđāļāļāļēāļ āļāļļāļāļāļģāđāļāđāļāļāđāļāļāđāļŠāđāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāđāļāđāļāļĢāđāļāļĨāđāļāļĒāđāļēāļāļāđāļāļĒ 80% āļāļķāđāļāđāļ āļāļķāļāļāļ°āļŠāļēāļĄāļēāļĢāļāļāļđāļāđāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļ WorkScore āđāļāđ āđāļāļĢāļāļĒāļēāļāļĢāļđāđ āļāļĢāļāļāđāļāļĢāđāļāļĨāđāđāļĨāļĒ
āļāļąāļāļĐāļ°:
Data Analysis, Problem Solving, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Leads and manage services team member to be available every day and ensuring enough resource is on board during the peak time/period.
- To be accountable for the implementation and maintenance of the store system; governs and ensure that IT implementation is aligned to company security and business objectives and strategy.
- Collaborates with other IT teams and business teams to provide data models per demand.
- Implements processes to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.
- Writes unit/integration tests, and documents work.
- Responsible for Store systems, POS, Payment systems, Coupon, etc.
- Performs data analysis required to troubleshoot issues and assist in the resolution of issues.
- Works closely with a team of frontend and backend engineers, product managers, and analysts.
- Works closely with all business units and engineering teams to develop strategy for long term services.
- Identify the need for training and able to coach peers and team members on latest developments in Technology.
- Perform random audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
- 3-5 years years experience in IT operations, development or programming.
- Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
- Experience in troubleshooting windows desktop related issues and its applications.
- Good communication, problem solving and cross cross-group collaboration skills.
- Good command of written and spoken English.
- Ability to prioritize, track and manage a large number of divergent tasks and action items.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strong presentation and interpersonal skills.
- Ability to prioritize and execute in high high-pressured environment.
- Lotus's
- Ek-Chai Distribution System Co., Ltd.
- Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
āļāļąāļāļĐāļ°:
Project Management, Linux, Ubuntu, Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Installing and configuring systems on both physical and virtual environments.
- Monitoring systems with good metrics for analysis and performance tuning.
- Planning for system upgrade or change with solid procedures.
- Providing onsite and remote operation support of all hardware and software.
- Coding scripts to support our own tasks.
- Implementing project support and project management.
- Implementing and maintaining backup and disaster recovery solutions to protect against data loss and downtime.
- Providing day-to-day administration.
- Planning and implementing database maintenance tasks, such as indexing and optimizing queries, to improve performance.
- Providing interval reports and dashboard as well as ad-hoc reports upon request.
- Troubleshooting and resolving system and network issues.
- Collaborating with Business Analysts, Project Leads, and IT team to resolve issues and ensuring solutions are viable and consistent.
- Maintaining documentation and records of system configurations, changes, and incidents.
- Conducting regular system and network audits to identify areas for improvement and optimize performance.
- Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval.
- Experience in: Multiple OS platforms with strong emphasis on Windows systems, Linux (CentOS, Red Hat, Ubuntu) and Mac OS X.
- In-depth knowledge of the TCP / IP protocol suite; security architecture; securing and hardening Operating Systems; Networks; Databases; and Applications.
- Job qualifications and requirements.
- Background fields of study, bachelor s, or master s degree of:
- IT.
- Computer Science.
- Computer Engineering.
- Preferred Skills:
- Critical & Analytic thinking ability.
- Strong problem-solving capacity.
- High-level written and verbal communication skills - both Thai & English.
- Project management skills.
- Ability to work under pressure and to meet tight deadlines.
- Knowledge of data modeling and data visualization tools.
- At least 5 years experience in managing Hyper-converged Infrastructure and / or Public / Private / Hybrid Cloud including VMware, AWS, Azure, Huawei, GCP.
- Knowledge of networking, administer Data Center and Disaster Recovery Site.
- Experience operating in Operating Systems such as Linux, Unix, and Windows Servers, etc.
- Experience in configuring and Active Directory architecture, Group Policy, SCCM or other software deployment tools, MS Exchange, Antivirus, IIS, Tomcat, Apache, MS SQL, MySQL, NoSQL, etc.
- Experience in enterprise storage (SAN, NAS).
- Experience in server and database performance tuning.
- Experience in automation and scripting. (CI/CD, Jenkins, Ansible, Python, PowerShell).
- Good knowledge of networking fundamentals such as TCP/IP, DNS, HTTP, HTTPS, TLS, etc.
- Good knowledge of security concepts would be an advantage (OWASP, hacking tools).
- Experience in SAP S/4 Hana Environment is a plus.
- Experience in DevOps, Agile, SRE or similar enterprise production environments is a plus.
- Valid of related certificates would be an advantage (Microsoft MCSA, MCSE, RedHat RHCHA, RHCE, Cisco CCNA, CCNP, AWS CSA, Citrix CCA).
- āļŠāļĄāļąāļāļĢāļāļēāļ āđāļāļĢāļāļĢāļ°āļāļļ Expected Salary.
- Hybrid Working (WFA 1 āļ§āļąāļ).
- Co working Space.
- āļāļīāļāđāļāļ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ / āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ / āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ / āļāļĢāļ°āļāļąāļāļāļļāļāļąāļāļīāđāļŦāļāļļ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ.
- āļ§āļąāļāļĨāļēāļāļąāļāļĢāđāļāļ āđāļĄāļ·āđāļāļāđāļēāļāļāļāļĨāļāļāļāļēāļ.
- āļ§āļąāļāļĨāļē Workation.
- āļ§āļąāļāļŦāļĒāļļāļāļāļīāđāļĻāļĐāđāļāđāļāļ·āļāļāđāļāļīāļ.
- āļāļĢāļ§āļāļŠāļļāļāļ āļēāļāļāļĢāļ°āļāļģāļāļĩ.
- āđāļāļīāļāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļŠāļĄāļĢāļŠ / āđāļāļīāļāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļēāļāļāļāļīāļ.
- āļāļēāļĢāđāļāļīāļāļāļēāļ.
- BTS: āļŠāļāļēāļāļĩāļāļŦāļĨāđāļĒāļāļīāļ24.
- MRT: āļŠāļāļēāļāļĩāļāļŦāļĨāđāļĒāļāļīāļ.
- āļāļĢāļīāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļāļāđāļēāļ App MuvMi.
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