เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Negotiation, Problem Solving, English, Mandarin

ประเภทงาน:

งานประจำ

• Achieve a monthly sales budget.
• Ensure that a boutique is operated under a clean and luxurious atmosphere.
• Supervise the housekeeper.
• Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
• Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Personnel:Staff motivation and encouragement.
• Ensure that Customer Service Officer delivers a high standard of service to all customers.
• Responsible for leading the team with a good discipline and integrity.
• Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
• Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
• Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
• Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
• Marketing and customer relationship management:Handling customer complaints effectively.
• Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
• Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
• ProfileBachelor s degree or higher in any fields.
• At least 5 years of working experience in selling luxury products.
• At least 2 years of working experience as an assistant boutique manager is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsSelling skill.
• Negotiation skill.
• Problem solving skill.
• Analytical thinking.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company address
• The Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00164

ประเภทงาน:

งานประจำ

• During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
• Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
• Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
• Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
• Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
• Stores and retrieves guest luggage and packages.
• Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
• Non-Essential Functions.
• Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
• Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ทักษะ:

Budgeting, Finance

ประเภทงาน:

งานประจำ

• Revenue Optimization: This is the primary function. It involves analyzing market trends, demand patterns, and competitor pricing to determine the optimal pricing strategies for rooms and other revenue-generating areas.
• Responsible for creating accurate forecasts of future demand, which inform budgeting and strategic planning.
• Contribute to the hotel's overall strategic planning by sharing timely accurate data to management and providing insights into revenue trends and opportunities.
• Develop and implement revenue strategies for the hotel.
• Monitor competitor pricing and market trends to adjust strategies.
• Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Collaborate with sales, finance, and front office teams to achieve revenue goals.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.
• Qualifications A bachelor's degree in fields like Hotel Administration, Business Administration, Finance, Marketing, or a related field is preferred.
• Strong strategic business thinking and orientation.
• Knowledgeable in travel pattern and characteristics of feeder markets.
• Ability to consolidate and analyze large volumes of data in an efficient manner.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Branding, Problem Solving, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Execution & QC: Coordinate with Strategy team and local teams to gather specific campaign requirements and creative assets. Responsible for the technical setup and quality control. Ensure accurate implementation of campaign namings and tracking parameters.
• Budget Management: Collaborate with Strategy team to allocate channel budgets and manage real-time pacing (daily/hourly) to ensure spend alignment.
• Campaign Strategy: Design and manage the campaign mix across channels. Manage brandi ...
• Performance Optimization: Maximize efficiency through bid adjustments, budget reallocations within campaign groups, and creative performance analysis.
• Test & Learn: Continuously learn from test results and update best practices to optimize campaign performance.
• Problem Solving: Troubleshoot delivery /performance issues internally and with external partners to overcome scalability bottlenecks.
• Reporting & Insights: Conduct weekly performance reviews and deepdives, providing data-driven insights and operational action plans to internal stakeholders.
• Operational efficiency - Collaborate with Ad Tech/ Product team to automate and streamline campaign setup and campaign management workflows.
• Requirements: Experience: 2+ years of hands-on performance marketing experience (Google, Meta, TikTok); Mobile App UA experience is a plus.
• Technical Savvy: Good understanding of tracking, attribution models, and online advertising technologies.
• Analytical Mindset: Outstanding data-driven skills with the ability to translate complex metrics into business insights and clear operational actions.
• Execution Excellence: Exceptional organizational skills with a sharp eye for detail and the ability to meet deadlines in a fast-paced environment.
• Communication: Strong English proficiency and stakeholder management skills to work effectively across regional and local teams.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English, Mandarin

ประเภทงาน:

งานประจำ

• Achieve a monthly sales budget.
• Ensure that a boutique is operation under a clean and luxurious atmosphere.
• Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis.
• Inventory.
• Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Aftersales Service.
• Provide excellent service to clients.
• Check and update spare part stock.
• Answer enquiries to clients.
• Customer complaint handling.
• Keep inform clients for updated information and new product arrival.
• ProfileBachelor s degree or higher in any fields.
• At least 3 years of working experience in selling luxury products.
• Excellent command of English and proficient in Mandarin is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsExpertise in selling skills.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company addressThe Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00166

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Microsoft Office, English, Mandarin

ประเภทงาน:

งานประจำ

• Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.
• Supervise daily boutique operations including POS transactions, cash handling, and sales administration.
• Responsible for achieving monthly sales targets and maximizing boutique performance.
• Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.
• Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.
• Manage customer reservations, waiting lists, and after-sales service coordination professionally.
• Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.
• Ensure all team members maintain excellent grooming, discipline, and professionalism.
• Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.
• Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.
• Professional requirements
• Bachelor s degree or higher in Business Administration, Marketing or related fields.
• Minimum 5 years of experience in luxury retail sales, with at least 1-2 years in a supervisory or Assistant Boutique Manager role.
• Excellent customer service mindset with strong interpersonal and communication skills.
• Good command of English, proficiency in Mandarin or other languages would be an advantage.
• Ability to analyze sales performance and support business development initiatives.
• Well-organized, detail-oriented, and able to work under pressure.
• Proficient in Microsoft Office and retail/POS systems.
• Job Reference: SGTH00165

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, English

ประเภทงาน:

งานประจำ

• MAPP stands for My Anti corruption Policy and Procedures. It is Pfizer s internal governance process to ensure all commercial activities meet global ethical and compliance standards.
• Partner with Marketing teams to determine MAPP requirements for commercial activities, promotions, and events.
• Coordinate with cross functional stakeholders to collect, review, and quality check required documents and business rationales.
• Initiate and manage MAPP submissions through internal workflow systems.
• Actively follow up with stakeholders and approvers to ensure timely and complete approvals.
• Ensure submissions align with compliance guidelines and internal SOPs.
• Maintain accurate documentation, records, and audit ready files.
• Liaise with Finance, Compliance, MAPP Shared Services (China), Business Technology, and Cvent teams to support activity execution.
• MEET Coordination (Event & Meeting Management).
• MEET covers the operational and administrative management of meetings and events, ensuring they are properly set up, executed, and closed in a compliant manner.
• Support planning and organization of meetings and events in collaboration with Marketing, Medical, CFC, and Commercial Activation teams.
• Manage essential event administration including licenses, documentation, purchase orders, liquidation, PR submissions, and Cvent setup.
• Coordinate with vendors, suppliers, and internal teams on logistics, reservations, and participant arrangements when required.
• Support post event reconciliation and documentation to ensure proper closure.
• Compliance & Risk Management.
• Ensure all assigned activities fully comply with company policies, SOPs, and local regulatory requirements.
• Review and enter event related documents into online approval systems with high attention to accuracy and completeness.
• Collaborate closely with compliance teams to ensure timely, accurate, and transparent approvals.
• Operational Support & Ownership.
• Manage multiple tasks and timelines simultaneously, particularly during peak marketing and event seasons.
• Demonstrate strong ownership in tracking progress, identifying risks, and driving tasks to completion.
• Support additional projects or ad hoc assignments as required by management.
• Bachelor s degree in Business Administration, Marketing, Communications, or related fields.
• 3 to 5 years of experience in administrative, coordination, event support, or commercial operations roles.
• Hands on experience supporting events, workshops, meetings, or marketing activities.
• Experience working with structured processes, internal systems, or approval workflows.
• Language Skills: Excellent English communication skills are essential, as this role works closely with international teams on email communication, documentation, and global policy interpretation.
• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
• Administrative

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Energetic, Negotiation, Excel, English

ประเภทงาน:

งานประจำ

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.