เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• สรรหาและคัดเลือก.
• จัดทำเงินเดือน,.
• ประกันสังคม.
• ปฐมนิเทศ.
• และงานอื่นๆที่ได้รับมอบหมาย.
• อายุ 21 - 28 ปี.
• วุฒิปริญญาตรีขึ้นไป สาขาการบริหารงานบุคคล หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ทางด้านงานบุคคลอย่างน้อย 2-10 ปี.
• สามารถใช้คอมพิวเตอร์ได้ MS Office และระบบ HRIS.
• มีมนุษยสัมพันธ์ดี.
• มีทัศนะคติที่ดี.
• มีความอดทน,มุ่งมั่นตั้งใจ และ รับผิดชอบสูง.
• สามารถทำงานได้ทั้งในและนอกสถานที่.
• มีความรู้กฎหมายแรงงานจะพิจารณาเป็นพิเศษ.
• ประกันสุขภาพ.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เยี่ยมไข้ เยี่ยมคลอด.
• ของขวัญวันเกิดพนักงาน.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลืองานมงคลสมรส.
• เงินช่วยเหลืองานศพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน / ผลประกอบการ.

ประเภทงาน:

งานประจำ

• Build autonomy and personal initiative.
• Lead small projects or initiatives.
• Understand HR systems and consistently deliver results via operational excellence.
• Identify key business building opportunities.
• Build capabilities and deliver business impact with excellence.

ทักษะ:

Legal, Compliance, English

ประเภทงาน:

งานประจำ

• To be a trusted business partner and ensure HR initiatives, programs, and policies are fully understood and implemented thoughtfully in organization.
• Coach and mentor Line Managers to empower and develop their respective teams to maximize performance and employee engagement to ensure employee performance, engagement, and accountability.
• Support and execute the People Strategy in a defined area.
• Elevating employee experience and employee engagement to drive people and winning culture for Thailand based employees.
• Execute talent development and talent retention strategies.
• Build a Talent pipeline with robust succession planning for key positions within the area of responsibility.
• Address employee relations issues as both a management coach and employee advocate.
• Effectively mediation and problem-resolution skills, grounded in a strong understanding of company policies and practices, to support and provide input on high-level or sensitive employee matters in accordance with management procedures.
• Provide day-to-day performance management guidance to line managers and employees (probation, career development, new manager capability building and grievance handling).
• Support talent identification and may assist line management and TA in interviews and selection process for respective management levels.
• Monitoring the Personnel Expense (PEX) budget and KPI dashboards.
• Partnering with Talent, Rewards and Talent Acquisition teams for ensuring Thailand implements all global people processes seamlessly.
• Responsible for training and development process (identifying training needs, implement training programs & improving existing programs).
• Partner with legal team for ensuring a risk-free and compliant environment. Also, support organization and employees on topics that require legal support and planning.
• Bachelor s degree in human resources management, or related field. Master's degree is an advantage.
• Minimum of 7 years work experience in fast moving, agile organizations Thorough understanding of HR business partnering requirements, working knowledge of legal, statutory and compliance handling.
• Possess organizing skills along with high result oriented & attention to detail.
• Proficient in English and Thai.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Manager Human Resources BRAND: LOCATION: Bangkok TEAM: People & Culture STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 534210 DATE: Nov 12, 2025

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Automation, Accounting, English

ประเภทงาน:

งานประจำ

• Contributes to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM).
• Implements TOM and oversees its ongoing development in the country/market in addition to local market standards and approved client needs.
• Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.
• Strong advocate of service consistency within and across regions. Actively takes steps to eliminate / minimise use of non-standard solutions.
• Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions.
• Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified.
• Participate in developing the strategic operations direction and roadmap for FSS, align with Business Strategy and investment appetite.
• Support Architecture changes in formulation of Best Practice and apply agreed methodologies in FSS and CIB.
• Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets.
• Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows.
• Alignment of activities to support the wider FSS Operations utilities model for greater standardisation, process efficiency and cost reduction.
• BusinessOversees effective management of country budgets.
• Deliver Business Efficiency targets.
• Monitors client service standards to ensure high-quality operational and client support services are provided.
• Acts as escalation point for country level operational issues - identifies remedial solutions and oversees timely, efficient implementation when required.
• Works closely with all members of the end-to-end journeys to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation.
• Proactively works with their country teams and regional peers to ensure development of pool of knowledgeable, mobile operations staff.
• Champions the identification and implementation of operational best practice across markets within region and with other regions.
• Regulatory & Business ConductDisplay exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Thailand Fiduciary and Fund services operations teams to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Key StakeholdersFSS country management.
• FI RM and Credit.
• Sales.
• Product.
• Country COO.
• Operational Risk.
• Compliance.
• Risk.
• 2-3 years experienced related to NAV / Fund Accounting.
• Role Specific Technical CompetenciesAble to confirm NAV.
• Able to use Microsoft Office / Outlook.
• English in communicated level.
• Able to use the Multifonds(RFAS)system is a plus.
• About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• What we offer
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• HR Business Partner - Global E-Commerce Operations - Bangkok
• Bangkok
• Employment Type
• Regular
• Job Code
• A153330
• This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.
• We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HRBPs uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.
• Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Coach and mentor business leaders to help build a strong community that will improve the development of the business.
• Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
• Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
• Manage HR operation activities when in needs
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Assist with recruitment efforts when necessary to ensure continued growth and success of the business.
• Minimum 5 years of Human Resources working experience
• Strong written and spoken English
• Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management
• Have in-depth knowledge of compliance and labor laws
• Highly organized and self-sufficient
• BA/BS degree preferred
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Research, Legal, Quality Assurance, English, French

ประเภทงาน:

งานประจำ

• Provide technical support and guidance to the Regional Director, including through participation in regional groups and interagency coordination efforts and related technical bodies as well as the Regional Coordination Mechanisms.
• Provide analysis and advice to UN Women country presences on engaging United Nations Country Teams (UNCT) and Resident Coordinators (RCs) on UN system-wide accountability frameworks including the UN Gender Equality Acceleration Plan (GEAP) and the accountability mechanisms therein (i.e the UNCT SWAP Gender Equality Scorecard, the UN G ...
• Provide substantive support and representation at UN conferences including the UN Commission on the Status of Women (CSW), high-level meetings, joint programme development, joint advocacy, financing opportunities, and research, ensuring coordination with relevant regional UN and intergovernmental bodies, where relevant.
• Provide technical support and ensure guidance to RCOs and UNCTs related to system-wide processes and requirement related to GEWE in countries where UN Women has no presence.
• Provide technical support to UN Women Country Representatives and offices, as requested, on inter-agency coordination - helping Country Offices to identity thematic strategic entry points, including inter-agency pooled funds, and partners to significantly advance GEWE through targeted coordination and technical assistance.
• Provide substantive support to UN Women Country Representatives and offices, as requested, to scale up their provision of technical assistance and sectoral specific gender analysis on GEWE across the UNCT, enabling UN Women to act as the UNCT 'Think Tank' on gender equality.
• Upon the request of the Regional Director, coordinate internally with ROAP s humanitarian team as/when required in support of use of System-wide accountability tools.
• Provide technical support and guidance to the development of partnerships and resource mobilization as it relates to coordination efforts.
• Provide technical advisory support on gender equality and women s empowerment (GEWE) as a guiding principle during the development and implementation of the UN Country Analysis and Sustainable Development Cooperation Framework (UNSDCFs)Provide substantive support in the development of a rigorous gender analysis in the Country Analysis (CA) to explain immediate, underlying and root causes of gender inequalities and gender-based discrimination, and differentiated impacts, including through advocating for and supporting UN Women country presences (and beyond these) and UNCTs to develop and leverage Country Gender Equality Profiles (CGEPs) under the GEAP.
• Provide advice and inputs on the UNSDCF Roadmap to ensure that the UNSDCF development process will ensure strong integration of GEWE, in line with the UNSDCF, UN GEAP and system-wide accountability tool requirements therein; to lead capacity building initiatives (upon request), and facilitate active engagement of civil society orgnaizations and national women s machineries.
• As a member of the Country Support Group, and in close collaboration with DCO, review and provide technical guidance and inputs to each step of the CA/UNSDCF to ensure the integration of GEWE considerations in the strategic prioritization and results matrix of the UNSDCFs, joint programmes, and monitoring and evaluation.
• Upon request, coordinate ROAP capacity building and technical advice to RCs/UNCTs for GEWE policy and legal framework development and monitoring, especially in countries where UN Women has no presence.
• Provide overall coordination and quality assurance for the implementation of the UN GEAPProvide information and support to RCs and UNCTs on how to advance the UN GEAP at the country level, including but not limited to the use of Country Gender Equality Profiles and UNCT-SWAP and UNCT GEM requirements and track the implementation and related recommendations to ensure coherence in application and implementation across the region beyond countries where UN Women is present.
• In close cooperation with corporate support UNCT-SWAP helpdesk, provide quality assurance and technical support to the country-level UNCT-SWAP comprehensive and annual reports through the online platform as requested.
• Support UNCTs and GTG capacities building by rolling out learning and training materials in collaboration with UNSCD on the UN GEAP and related accountability tools such as the UNCT SWAP and UNCT GEM.
• Provide coordination support to GEWE intergovernmental and normative efforts of regional UN entities, UNCTs and partnersProvide advisory and technical support on UN normative mechanisms and processes, and opportunities for engagement and support of the ROAP and UN Women country presences and partners in regional and global intergovernmental/multi-stakeholder fora, including in relation to the CEDAW, the BPfA reviews, the Universal Periodic Reviews, the annual sessions of the Commission of the Status of Women (CSW) (global level and regional consultations), the Agenda 2030 and Sustainable Development Goals (Asia Pacific Sustainable Development Forums), and other relevant platforms and processes (at global, regional and country levels).
• Work with the UN entities, including the RCP and the UN regional Economic and Social Commission for Asia and the Pacific (UN-ESCAP) in advancing normative processes at the regional and global levels.
• Foster collaboration and support joint action and coordination of inter-agency mechanisms under the Regional Collaborative Platform, bringing regional expertise, capacity, and data to provide analytical, policy, and operational support to countries, to deliver bolder GEWE solutions, with lasting, large-scale impact.
• Lead capacity building initiatives, targeting ROAP units, UN Women country presences, UNCTs and partners as needed, to ensure that they can meaningfully engage on normative processes, by leveraging such mechanisms as the Issue Based Coalition on Promoting Human Rights and GEWE, and other platforms.
• In collaboration with the IBC, build, manage, and expand relationships with national and regional partners to advocate for enforcement of international standards and norms on GEWE, including by designing and implementing joint actions and initiatives, and by advising on and supporting targeted engagements with key partners through intergovernmental and multi-stakeholder spaces/initiatives.
• In collaboration with ROAP units and UN Women country presences, ensure meaningful engagement of civil society organizations (CSOs) representative of women and girls in all their diversity, in regional and global events/convenings.
• Identify areas for joint interventions and advocacy in partnership with UN agencies, international/regional inter-governmental bodies etc.
• Provide coordination support to RCs and UNCTs on advancing gender parity, in cooperation with the UNSCD/Office of the Focal Point for Women in the UN SystemMonitor the implementation of the UN System-wide Strategy on Gender Parity and UN Women s implementation plan in the UNCTs in the region and report the progress and identified gaps to Office of the Focal Points for Women in the UN System.
• Provide coordination support, in cooperation with Office of the Focal Points for Women in the UN System, to RCs/UNCTs on advancing gender parity where UN Women has no presence.
• Promote communication products such as the UN System-wide Dashboard on Gender Parity, the UN System-wide Knowledge Hub on addressing Sexual Harassment.
• Further promote communication products on gender parity from the Office of the Focal Point for Women in the UN system.
• Contribute to collaboration with the Office of the Focal Point for Women in the UN system and local Gender Focal Points in the region and explore ideas and tools for enhancing parity in their region.
• Facilitate knowledge building and sharingLead the development and dissemination of good practices and lessons learned on coordination and gender mainstreaming at the UNCT and regional levels; ensure they are incorporated into programme development.
• Provide capacity development support to regional and country level colleagues on coordination mandate and gender mainstreaming.
• Develop capacity development initiatives on gender-related issues and priorities as needed.
• Support RCP-led knowledge development for UNCTs and regional mechanisms to enhance investments on GEWE.
• Lead and manage personnel under their supervisionManage the performance of personnel under their supervision by provide managerial direction, guidance and leadership as well as performance feedback and coaching.
• Ensure performance assessment are completed on time and identify learning and development opportunities to support personnel s engagement.
• Ensure all personnel under their supervision are fully ware of UN Women s workplace relations policies.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
• The incumbent will lead a team of two personnel as well as technical consultants, as required.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Excellent knowledge of gender equality and women s empowerment issues.
• Excellent knowledge of UN system gender architecture, including-wide accountability tools to advance GEWE and understanding of inter-agency coordination processes.
• Excellent knowledge on UNDS reform content and its implementation at the country level.
• Good knowledge of mechanisms and processes (national, regional, global) for advancing normative commitments on GEWE including Human Rights treaty body mechanisms and special procedures.
• Ability to advocate and provide policy advice on women s human rights issues.
• Ability to support corporate and UN gender-responsive strategic planning, results-based management. Joint programmes and reporting.
• Recruitment Qualifications.
• Master s degree or equivalent in international development, public administration, public policy, or other relevant social science field is required.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• At least 7 years of progressively responsible experience working with inter-agency coordination is required.
• 5 years of progressive experience working in support of normative intergovernmental processes.
• Technical and capacity building experience in the field of gender and/or human rights of women.
• Experience in supporting or developing UNCT-SWAP Gender Equality Scorecard and its action plan or other system wide processes on Gender equality such as UN System-wide Strategy on Gender Parity, CEDAW UNCT report, GTG and UNCT GEM is required.
• Experience working in gender equality and women s rights at the international level is desirable.
• Experience working in developing countries within the UN system, Agencies, Funds or Programs is desirable.
• Experience leading and coaching staff in international settings is required.
• Experience in the use of computers, office software packages (MS Word, Excel, etc.), spreadsheet and database packages is required.
• Experience in the use of a modern web-based ERP System, preferably Oracle Cloud, is desirable.
• Fluency in English is required.
• Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish).
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

eCommerce

ประเภทงาน:

งานประจำ

• Be a subject-matter expert in Shopee Features, SOPs, systems and tools, and all changes related to customer service.
• Identify training needs to meet quality standards and enable knowledge retention, good behaviors & skills practices.
• Design essential learning solutions that build competencies/address KPIs deficits/enable business outcomes with real-life applicable practice.
• Develop learning content including interactive user guides, video tutorials, FAQs, and other instructional materials.
• Train/educate and advise contact center agents, leads and QAs on Shopee Features, SOPs, tools, and relevant service soft skills.
• Lead Train-the-Trainer sessions as a master trainer for key programs.
• Use data and metrics to measure, observe, and report learning effectiveness and ensure real-work application.
• Coordinate and evaluate training conducted by support staff members to ensure consistency, accuracy, and thoroughness.
• Keep track of training progress and provide reports for stakeholders.
• Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
• Requirements: Bachelor's Degree in education, human resources, or any related field.
• At least 3 years experience in training, preferably in Customer service.
• Experience in coaching, or mentoring others.
• Strong Facilitation, Communication, and interpersonal skills.
• Proficient in tools such as Google Sheets, Learning Management Systems (LMS), Google Slides and Powerpoint.
• Experience in eCommerce platforms is a plus.
• Ability to adapt to a fast-paced, dynamic work environment and drive positive change.