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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
- Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
- Support customers to handle and eliminate day-to-day issues with enquiries.
- 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
- Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
- Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
- Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
- 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
- For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
- Must HaveBachelor's degree in any fields.
- Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
- Nice to HaveInsurance product knowledge.
- Customer service managerial skill.
- Problem solving decision making.
- Collaboration Data protection are required.
- Able to communicate in English is plu.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,000, สามารถต่อรองได้
- หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
- กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
- สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
- เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
- สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿20,000
- Handle administrative and office support tasks.
- Prepare and organize documents and reports.
- Coordinate with clients, suppliers, and team members.
- Manage schedules, appointments, and meetings.
- Respond to emails, phone calls, and messages.
- Maintain and update records and databases.
- Support other departments when needed.
- Good communication and organizational skills.
- Able to multitask and work under pressure.
- Proficient in computer and office software such as:Microsoft Excel.
- Microsoft Word.
- Google Sheets.
- Detail-oriented and responsible.
- Previous admin experience is a plus.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Livestream, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿23,000, มีค่าคอมมิชชั่น
- อายุ 20 ปีขึ้นไป.
- วุฒิการศึกษาระดับ ปวส. / ปริญญาตรี หรือเทียบเท่า.
- มีทักษะการสื่อสารและการเจรจาต่อรองที่ดี.
- มีบุคลิกภาพดี มนุษยสัมพันธ์ดี และรักงานบริการ.
- สามารถใช้ Microsoft Office หรือ Google Workspace ได้.
- หากมีประสบการณ์ด้านงานขายจะพิจารณาเป็นพิเศษ.
- สามารถทำงานภายใต้แรงกดดันและเป้าหมายยอดขายได้.
- มีความรับผิดชอบและพร้อมเรียนรู้สิ่งใหม่.
ทักษะ:
Compliance, Finance, Japanese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients buying process.
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
- Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Presents new and additional offerings to clients.
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
- Builds relationships with clients and displays an interest in and knowledge of the client environment.
- Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
- Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
- Adheres to Finance standards and procedures to reduce costs and report associated risk.
- To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
- Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
- Academic qualifications and certifications: Relevant High School Diploma or Certification.
- Required experience: Solid experience in a similar role in a similar environment.
- Solid sales and client engagement experience.
- Solid experience negotiating with clients and vendor.
- Solid experience analyzing commercial information.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- If you are an active SCB employee, please apply through Workday by searching "Find Jobs".
- If this is your first time applying you will need to create a candidate account when you click on apply.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ทักษะ:
Compliance, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients buying process.
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
- Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Presents new and additional offerings to clients.
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
- Builds relationships with clients and displays an interest in and knowledge of the client environment.
- Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
- Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
- Adheres to Finance standards and procedures to reduce costs and report associated risk.
- To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
- Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
- Academic qualifications and certifications: Relevant High School Diploma or Certification.
- Required experience: Solid experience in a similar role in a similar environment.
- Solid sales and client engagement experience.
- Solid experience negotiating with clients and vendor.
- Solid experience analyzing commercial information.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Accounting, Compliance, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle and oversee requests for Temporary Receipt (TR) documents from agency leaders.
- Review, approve, and record TR requests in the system according to company guidelines and assigned quotas.
- Ensure TR numbers are correctly generated, mapped, and tracked.
- Coordinate with logistics teams for TR document distribution.
- Monitor TR issuance to ensure compliance with policies and controls.
- TR e TR Cancellation (Expired or Lost Documents)Manage TR and e TR cancellation requests in cases of expiration or loss.
- Review supporting documents (e.g. expired TRs, police reports for lost TRs).
- Coordinate with agency leaders to collect additional information when needed.
- Verify and approve cancellation transactions in the system.
- Ensure cancellation data is accurate and properly recorded.
- TR e TR Usage MonitoringMonitor and maintain accurate TR and e TR usage information.
- Track payment details such as payment type, amount, and date.
- Identify inconsistencies between system data and physical documents.
- Work with other departments to investigate unusual cases and potential risks.
- Prepare summary reports for premium verification and fraud prevention review.
- e TR System Support ImprovementPromote the use of the e TR system to improve efficiency and reduce risk.
- Support agency leaders by providing guidance on e TR usage.
- Monitor e TR performance and usage trends.
- Support system authorization, enhancements, and reporting activities.
- Must HaveBachelor's degree in finance, Accounting, Economics, Business Administration, or related fields.
- 2 years of experience in finance, accounting, commission/payment operations, risk management, insurance, or banking.
- Good attention to detail and ability to work with data and documents.
- Basic understanding of operational control and compliance.
- Nice to HaveExperience working with agency channels or insurance operations.
- Experience with system based transaction processing or reporting.
- Good experience with MS Excel advance, data tools: Power BI is preferred.
- Able to use English communication is preferred.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Research, Compliance, Power point, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Consolidate and edit documents for planning documents and help to improve quality of information (which might include web research) when requested.
- Reviewing donor reports (narrative and financial) to improve quality of substantive content and ensure the consistencies with the donor agreements and the project documents/proposals, as well as the RBM standards and other requirements of UN Women. Similarly, where requested, review annual and six-monthly reports ensuring compliance with the corporate reporting guidance notes. These include liaising with project mana ...
- Supporting COs/NPPs by providing TA/QA for six monthly and annual reporting as well as supporting RO s annual reporting process.
- Preparing specific report or reporting-related feedback/analysis to relevant UN Women offices for improvements of quality and for training purposes. Providing them directly to project managers and to monitoring and reporting focal points through the Community of Practice on RBM, training and hands-on coaching to better address the feedback. Act as a trainer for relevant parts of the regional PMR policy/procedure training, customizing or using the training materials developed by HQ.
- When requested, collect lessons learnt in reporting and package them for sharing and use them as a basis for developing tools and guidance for field staff. When requested, conduct capacity building sessions and/or report writing workshops online or in-person (modality will be determined as appropriate).
- Carry out Tier assessments , if requested, by reviewing donor reports of Tier 1 COs and make analysis and draft assessment reports for Tier 1 and 2.
- Assignment Workplan and Tentative Timelines.
- Donor reports and other PMR related documents that reflect high quality, result-based standard and format established by UN Women, ready for clearance by the Regional Programme Specialist and the Deputy Regional Director. Target submission date will be set up when the assignments are given.
- Detailed feedback sheet using the feedback template of the RO per report. Target submission date will be set up when the assignments are given.
- Analysis reports/write-up/power point slides on quality of sample/selected reports such as those for Tier 1/Tier 2 donor reports (if requested). Target submission date will be set up when the assignments are given.
- Capacity building sessions and/or report writing workshops online or in-person. Modality and target submission date will be determined in due course.
- Consultant s Workplace and Official Travel.
- This is a home-based consultancy. Travel is not needed for this assignment.
- Competencies.
- Respect for Diversity.
- Integrity.
- Professionalism.
- Core Competencies.
- Awareness and Sensitivity Regarding Gender Issues.
- Creative Problem Solving.
- Effective Communication.
- Inclusive Collaboration.
- Stakeholder Engagement.
- Leading by Example.
- Please visit this link for more information on UN Women s Core Values and Competencies: https://www.unwomen.org/en/about-us/employment/application-process#_Values.
- Excellent analytical skills.
- Strong knowledge of UN Women processes and systems.
- Strong skills for data handling.
- Strong inter-personal skills, communicate effectively with staff at all levels of the organization and from diverse background.
- Ability to work in a highly pressured environment.
- Master's degree or other advanced degree in one or more of the following disciplines: social sciences, international development, and/or communications.
- A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university.
- Minimum of 7 years of high-level experience in reporting and communicating complex programmatic information/results in reader-friendly formats and styles in English, as part of responsibilities.
- Professional experience in the field of international development is required, and project management, and resource mobilization is an asset.
- Proven work experience in writing, editing, reporting in international development is required.
- Demonstrated abilities and track record writing high quality English-language reports and information.
- Excellent understanding of and experience with gender-sensitive and results-based management and reporting is required.
- Experience in reporting in the UN system or its development partners is required.
- Experience in training or coaching in reporting is an asset.
- Must be capable of effectively using MS Word and Excel.
- Fluency in English is required.
- How to Apply.
- Cover letter outlining relevant work experience.
- Only shortlisted candidates will be requested to submit 1 Writing sample, preferably in the area of gender equality or women s empowerment or international development.
- At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits employ, trains, compensates and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity, and organizational need.
- If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
- UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Contracts, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
- Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
- Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
- Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
- Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
- Background.
- UNDP operates as the knowledge frontier organization for sustainable development within the UN development system, helping countries achieve the Sustainable Development Goals (SDGs) through evidence-based policy advice and integrated development solutions.
- Through the Global Policy Network (GPN), UNDP connects global expertise with local priorities to strengthen institutional capabilities and deliver impactful development results.
- The Inclusive Growth Team at the Bangkok Regional Hub supports governments and UNDP Country Offices across Asia and the Pacific in analysing economic challenges, improving development strategies, and strengthening institutional capacities for inclusive, sustainable growth. Key areas of work include analytical diagnostics on growth, productivity, job creation, inequality, structural transformation, social protection, and inclusive economic policies.
- A major component of the team s work is Building Opportunities for Leadership in Development (BOLD), UNDP s high-level development strategy advisory initiative that supports governments to translate evidence, diagnostics, and foresight into strategically prioritized, forward-leaning reform pathways.
- To support this expanding portfolio, the Inclusive Growth team seeks a Lead Economist who is a well-rounded development professional with strong command across multiple dimensions of development and ability to integrate them. The role requires deep technical expertise in economic growth, job creation, and human development, alongside a solid understanding of governance, institutions, and policy processes. The ideal candidate combines analytical rigor with a strong delivery orientation, demonstrated through hands-on experience leading development and growth diagnostics, strategy formulation, and policy design. Extensive experience advising governments at senior levels on national development strategy, reform priorities, and long-term transformation is essential.
- Technical and Analytical Leadership (BOLD).
- Lead or contribute to country-specific economic diagnostic assessments under BOLD, including growth analysis, productivity decomposition, sectoral transformation, jobs diagnostics, and inclusion mapping, to identify binding constraints and reform priorities.
- Translate analytical findings into forward-leaning development strategies and reform pathways, supporting BOLD countries to prioritize, sequence, and operationalize reforms.
- Integrate economic growth, inclusion, and prosperity frameworks into national and sectoral strategy processes in BOLD countries, ensuring alignment between long-term objectives and near-term policy actions.
- Produce policy briefs, discussion notes, and presentations tailored for senior government audiences to support upstream policy dialogue.
- Provide technical backstopping to UNDP COs implementing capability strengthening pilots under BOLD.
- Advisory Services and Government Engagement.
- Engage with senior government counterparts in ministries of finance, planning, economy, and related institutions, to support upstream dialogue on development strategy and reform priorities.
- Facilitate high-level policy dialogues under BOLD on inclusive growth, economic transformation, job creation, and institutional reform.
- Provide hands-on advisory support to governments on the identification, design, and sequencing of priority reforms, drawing on diagnostics, foresight, and political economy considerations to support implementation readiness.
- Strengthen capabilities for evidence-based decision-making, including support on modelling, data systems, and policy planning tools to inform reform delivery.
- Ensure Programme Support and Coordination.
- Support overall management and delivery of BOLD regional and country-level activities.
- Coordinate with COs to ensure alignment between regional analytical frameworks and country-level implementation needs.
- Contribute to BOLD work planning, reporting, monitoring of results, and resource mobilization efforts.
- Support partnerships with academic institutions, think tanks, and development partners involved in economic policy and institutional capability work to advance BOLD objectives.
- Lead Knowledge Generation and Learning.
- Lead the development of BOLD knowledge products on inclusive growth, institutional capabilities, and economic transformation.
- Facilitate peer learning across countries participating in BOLD.
- Document lessons learned, methodologies, and country innovations for global dissemination.
- Contribute to regional policy dialogues, workshops, and conferences.
- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
- Institutional Arrangement.
- The Inclusive Growth Team Regional Advisor, economists, and policy specialists.
- The BOLD Project Manager.
- Country Office economists and programme teams.
- Government counterparts and external partners.
- Regular engagement with the Global Policy Network (GPN) and other Regional Hubs may be required.
- Competencies.
- Core Competencies.
- Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact.
- Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems.
- Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences.
- Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands.
- Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results.
- Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration.
- Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.
- Inclusive Growt- Development Planning.
- Inclusive Growth - Economic Diversification.
- Inclusive Growth - Growth strategies.
- Inclusive Growth - Structural Transformation.
- Inclusive Growth - Jobs and Livelihoods.
- Governance - Economic Governance.
- System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
- Required Skills and Experience.
- An advanced university degree (master's degree or equivalent) in Economics, Public Policy, Development Economics, or a related field is required. Or.
- A first-level university degree (bachelor s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
- A PhD in Economics or related field is desirable.
- Minimum 10 years (with master s degree) or 12 years (with bachelor s degree) of progressively responsible professional experience in economic policy analysis, growth strategy, jobs, and inclusive development.
- Demonstrated experience advising governments at senior levels on development strategy, economic reform, and long-term structural transformation.
- Proven track record in leading or contributing to development and growth diagnostics, strategy formulation processes, and institutional or policy capability assessments.
- Experience and strong technical grounding in economic growth, employment, and human development, with working knowledge of governance and institutional dynamics.
- Experience working with UN agencies, international financial institutions, or other development partners Familiarity with development challenges and policy contexts in Asia and the Pacific.
- Experience in supporting partnerships with academic institutions, think tanks, and development partners involved in economic policy and institutional capabilities.
- Required language(s): Fluency in English is required.
- Equal opportunity.
- As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
- UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
- Sexual harassment, exploitation, and abuse of authority.
- UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
- Right to select multiple candidates.
- UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
- Use of AI by candidates.
- Applicants are invited to read UNDP s guidance for candidates on using AI responsibly in UNDP recruitment and selection.
- Scam alert.
- UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Payroll, Compliance, Problem Solving, English, French
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide general, standard information to the management and staff on HR strategies, rules and regulations.
- Identify ways in which the administrative needs can be met within existing policies; interpret processes and procedures, anticipate and manage operational requirements.
- Prepare written response to queries concerning HR related matters.
- Provide HR administrative and logistical servicesProcess, draft, edit, proofread and finalize for approval a variety of correspondence and other communications; maintain files/records, monitor deadlines.
- Provide administrative coordination in the extension of contracts, processing of national benefits and allowances, and entitlements, and renewal of UNLPs and visas.
- Input and track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivities, recoveries, adjustments and separations through Quantum system.
- Facilitate responses to audit findings and recommendations.
- Assume overall responsibility for leave management; record management.
- Process payment, and administer entitlements for international staff as delegated; validate and coordinate local payroll and related issues.
- Facilitate staff separation process.
- Create/update entries of vendors, PO and Receipts in Quantum system.
- Facilitate and coordinate recruitment processesDraft job descriptions and vacancy announcements; assist in reviewing and processing requests for classification.
- Screen candidates and facilitate and participate in interview panels as necessary.
- Prepare recruitment recommendations/supporting documentation for the Central Review Board (CRB).
- Prepare position establishment, liaise with headquarters and assure that action is completed.
- Provide regular recruitment status reports.
- Provide advice to local recruitment in programmes/projects when necessary.
- Provide administrative support to staff performance management and learning and developmentMonitor compliance with the performance appraisal review in the office and region and staff learning and development.
- Facilitate the preparation of Office learning plan and individual learning plans in consultation with the HR Business Partner.
- Maintain data in relation to HRMaintain and update internal database and files on administrative HR matters in a confidential and secure manner.
- Generate a variety of standard and non-standard statistical and other reports from various databases.
- Update position data in Quantum system, association of positions to chart fields (CoAs), update of CoA information and setting up vendors.
- Facilitate knowledge building and knowledge sharing globallyOrganize training courses, workshops, information sessions, orientations and consultations for staff.
- Provide a synthesis of lessons learnt and best practices in HR administration.
- Liaise with HR headquarters in HR administration and staffing to disseminate information on a variety of HR matters.
- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
- Supervisory/Managerial Responsibilities: There is no supervisory role.
- Integrity;.
- Professionalism;.
- Respect for Diversity.
- Awareness and Sensitivity Regarding Gender Issues;.
- Creative Problem Solving;.
- Effective Communication;.
- Inclusive Collaboration;.
- Stakeholder Engagement;.
- Leading by Example.
- Strong knowledge of HR administration, processes and policies.
- Ability to administer and execute administrative processes and transactions.
- Ability to handle information of a confidential nature.
- Ability to provide inputs to business processes re-engineering, implementation of new systems.
- Good quantitative skills; ability to produce reports.
- Strong IT skills.
- Education and Certification:Completion of secondary education is required.
- Bachelor s degree in a relevant field is desirable.
- Experience:At least 6 years of progressively responsible work experience in office administration and/or human resource management with secondary education, or 3 years with a bachelor s degree.
- Experiences in recruitment and/or contract management of staff and personnel is desirable.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and spreadsheet and database packages, experience in handling of web-based management systems is required.
- Experience in the use of a modern web-based ERP System, preferably Oracle Cloud, is desirable.
- Experience in non-profit organization is an asset.
- Languages:Fluency in English and Thai is required.
- Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish).
- In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
- At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
- If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
- UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
- Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Compliance, Assurance, ERP, Korean, French
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Structured guidance and feedback, especially in the beginning of the assignment, with the purpose of gradually increasing of responsibilities.
- Establishment of a work plan, with clear key results.
- Guidance and advice in relation to learning and training opportunities within the field of expertise.
- Completion of the yearly UNDP Annual Performance Review (APR) including learning and development objectives.
- Participation in a virtual Programme Policy and Operations Induction Course within the first 4 to 6 months of assignment.
- Use of yearly JPO duty-related travel and training allocation (DTTA), as per the online DTTA guide.
- On-going Masterclasses on relevant and inspiring themes.
- Career development support mechanisms and activities.
- Networking with fellow JPOs, young professionals and senior UNDP colleagues.
- Mentoring programme.
- Other training and learning opportunities.
- The role is designed to progressively build independent procurement advisory capacity.
- Organisational context.
- The Regional Bureau for Asia and the Pacific (RBAP) serves a diverse, dynamic region that includes 36 countries and territories supported by 24 Country and multi-country offices. RBAP s presence in HQ (New York) and Bangkok Regional Hub (BRH) delivers a comprehensive range of policy, programme, and operations to enhance the quality of development results and impact. the Country Office Support and Quality Assurance (COSQA) Unit is the Regional Bureau s primary line of support and oversight to COs and MCOs in the region. COSQA comprises of three Workstreams (i) CO Support, (ii) Operational Effectiveness & Compliance; (iii) Strategic Oversight & Analytics, which work seamlessly to deliver on COSQA s functions outlined above., The Operational Effectiveness & Compliance Team (OE&C) is responsible for managing the Bureau s resources, financial management, enhancing operational effectiveness, strengthen internal controls and risk mitigation practices. As part of the team, the incumbent will work with evidence and data to analyze performance indicators and contribute to the Regional Bureau s quality assurance and oversight actions to enhance the Regional Bureau and CO management performance. S/he will also work closely with different teams in the Regional Bureau and Country Offices and other units to ensure coherent, timely, and appropriately prioritized measures and solutions.
- Position Purpose.
- Under the direct supervision of the Procurement Specialist, the Procurement Analyst primarily supports the Operations Effectiveness and Compliance (OE&C) Team in ensuring regional oversight, quality assurance, and procurement compliance across RBAP. Additionally, the incumbent provides technical support to the Operational Support Team (OST) upon request, particularly regarding transactional procurement actions, the development of Bangkok-based LTAs, and the automation of procurement workflows. S/he promotes a collaborative approach, bridging the gap between regional compliance and local operational delivery.
- UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
- Key Duties and Accountabilities.
- Promoting full compliance of procurement activities with UN/UNDP rules, regulations, policies and procedures; implementation of effective internal controls, and analysis of parameters in support of effective design and functioning of procurement support to COs in the Asia-Pacific region;.
- Supporting the implementation of effective monitoring and control of procurement processes in COs including organization of RFQ, ITB or RFP, receipt of quotations, bids or proposals, their evaluation, and contracting in full compliance with UNDP rules and regulation;.
- Support efforts in quality assurance reviews of procurement operations in COs and propose corrective and improvement measures;.
- Providing on demand on-site and remote procurement services to COs as required;.
- Providing support to COs in translating corporate procurement policies and procedures into standard operating procedures for CO-level procurement processes; providing inputs to policy changes at corporate level based on CO experience and evolving needs, as needed.
- Analyzing and proposing cost saving and reduction strategies with a view to develop regional framework agreements;.
- Developing and contributing to management of rosters of suppliers and performance.
- Coordinating analysis and development of contract strategies, sourcing strategies, quality management and supplier selection, improvement of procurement processes in the COs;.
- Promoting and providing support to COs in introducing and implementing sourcing strategies and use of ERP e-tendering/procurement modules.
- Providing advice and support to COs for preparation of procurement plans for COs, and monitoring implementation progress across the region; identifying and analyzing bottlenecks and deficiencies in procurement and proposing solutions;.
- Support efforts in quality assurance reviews of procurement plans, advise on improvements, strategies and delivery acceleration measures;.
- Providing technical advice for the successful implementation of medium to complex procurement projects;.
- Supporting to procurement actions, outsourced from COs to the Regional Hub including review of bid documents and evaluation criteria; organizing evaluation panel meetings; preparing evaluation reports and submission to procurement review committees, as required;.
- Preliminary review of CO submissions to procurement committees, as required.
- Support the Operations Support Team (OST) in BRH on procurement-related actions, including processing transactional procurement requests, compliance checks, and follow-up actions in Quantum, as required.
- Supporting the organization of regional training events on procurement, including needs assessments, technical inputs and support to logistics;.
- Providing training to UNDP staff on specific procurement issues, the implementation of business improvement tools such as e-tendering, automated travel processes, etc.
- Synthesize lessons learned and good practices in procurement from COs and contribute to sharing them through UNDP knowledge networks and communities of practice.
- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
- Education requirements.
- Advanced university degree (Master's degree or equivalent) in Procurement, Logistics, Business Administration, Public Administration, Economics, or related field is required, or.
- A first-level university degree (Bachelor s degree) in the areas mentioned above, in combination with additional two years of qualifying experience at the national or international level, will be given due consideration in lieu of the advanced university degree.
- CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.
- Experience, Knowledge, and Skills.
- A minimum of two (2) years (with master s degree) or four (4) years (with bachelor s degree) of relevant paid working experience atnational or international level in public sector procurement management.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems is required.
- Good knowledge of ERP systems (such as Oracle/Quantum) is desirable.
- Prior experience with a UN Agency or International Organization in the field of procurement is an advantage.
- Experience and knowledge of UN/UNDP/Development Organizations Procurement Policies and Procedures is desirable.
- Language Requirements.
- Fluency in English and Korean is required.
- Working knowledge of other UN language, in particular French or Spanish, is desirable.
- Certificate of English proficiency test is required: Applicants should score a minimum of i) TOEFL iBT 100 or (ii) TEPS 430 or (iii) IELTS 7 or (iv) TOEIC 900TOEFL Home Edition score is accepted while My Best Scores are not accepted.
- I ELTS General Training and Academic test are both accepted.
- Test scores are valid for 2 years after the test date.
- Nationality and Age of applicant.
- This JPO position is open only to nationals of the Republic of Korea.
- Age of applicant: not older than 32 years of age as of 31 st December, 202 6 (born after 1 st January, 199 4 ).
- The maximum age limit for those who served in the military will be extended accordingly: one year will be extended for those who served for less than one year; two years will be extended for those who served for more than one year and less than two years; three years will be extended for those who served for two years or more.
- Male applicants shall have completed the Korean military service or be exempted from it. Those who will be discharged from military service in the year of the application may also apply.
- Applicants can apply for a maximum of two JPO positions sponsored by the Ministry of Foreign Affairs of the Republic of Korea during the year of application.
- Mandatory attachments to this Application.
- A motivation letter in English.
- A scanned copy of applicant s Resident Register in English, issued by the Korean Government.
- A copy of university degree (Bachelor s/Master s degree) certificate in English.
- A copy of English proficiency test certificate A copy of English proficiency test certificate.
- Candidates shortlisted for interview and under final consideration should be prepared to present: Scanned copies of Certificate of Employment, including information such as the period of employment, organization, department/unit, position/title, and duties/responsibilities, in EnglishNote: Applicants should be readily available to submit upon request supporting documents for all professional experience listed in the application or other relevant documents.
- Only for male applicants who have completed the national military service: A certificate of Korean Military Service in English.
- Only for low income applicants: a scanned copy of a certificate of National of National Basic Livelihood Security Recipients issued in Korean and an unofficial translation in English.
- Only for persons with disability: A scanned copy of a certificate of person with disability issued in Korean and English.
- Expected Demonstration of Competencies.
- Core.
- Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality by deadline.
- Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
- Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
- Adapt with Agilit: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
- Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
- Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
- Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.
- Cross-Functional & Technical competencies.
- Thematic Area Name Definition Business Direction and Strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system Business Management Portfolio Management Ability to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity Ability to balance the implementation of change initiatives with regular activities for optimal return on investment. Knowledge and understanding of key principles of project, programme, and portfolio management Procurement Procure-to-Pay Knowledge of purchase-to-pay cycles, concepts, principles and policies, and ability to apply this to strategic and/or practical situations Procurement Procurement management The ability to acquire goods, services or works from an outside external source Procurement Contract management Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations Procurement Data analysis Ability Ability to extract, analyze and visualize procurement data to form meaningful insights and aid effective business decision making Procurement Stakeholder management Ability to work with incomplete information and balance competing interests to create value for all stakeholdersFor general information on the JPO Programme of the Republic of Korea, please visit the website of the International Organizations Recruitment Center, Ministry of Foreign Affairs of the Republic of Korea at https://unrecruit.mofa.go.kr.
- Equal opportunity.
- As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
- UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
- Sexual harassment, exploitation, and abuse of authority.
- UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
- Right to select multiple candidates.
- UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
- Use of AI by candidates.
- Applicants are invited to read UNDP s guidance for candidates on using AI responsibly in UNDP recruitment and selection.
- Scam alert.
- UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
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