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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Statistics, SQL, Analytical Thinking
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design, develop, and maintain BI dashboards using Looker Cloud Core (Google Cloud).
- Build and maintain LookML models, including Views, Explores, and Data Layers.
- Gather business requirements and translate them into well-structured data models and dashboards.
- Analyze business data, develop insights, and provide data-driven recommendations. Sensitivity Label: General.
- Collaborate with Data Engineers to ensure efficient data pipelines and optimized datasets for Looker.
- Conduct data validation, quality checks, and troubleshoot LookML or dashboard issues.
- Support Looker users including onboarding, permissions, and user adoption.
- Maintain documentation such as Data Dictionaries, Metric Definitions, and Dashboard Guidelines.
- Build KPI frameworks and ensure consistent usage of metrics across teams.
- Bachelor s degree in data science, Computer Science, Statistics, MIS, Engineering, or related fields.
- 2-3 years of experience in Data Analysis, Business Analysis, or BI-related roles.
- Direct experience working in enterprise-level environments.
- Strong proficiency in Looker and LookML (mandatory).
- Strong SQL skills (complex joins, window functions, CTEs).
- Familiarity with Google Cloud Platform (especially BigQuery).
- Understanding of data modeling concepts such as Star Schema and Snowflake Schema.
- Strong analytical thinking and ability to translate business requirements into technical solutions. Experience in designing dashboards that communicate insights clearly and effectively.
- About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ทักษะ:
Budgeting, Automation, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform cloud usage analysis across Azure and AWS environments to identify cost optimization opportunities.
- Develop and maintain reports and dashboards for cloud spend, resource utilization, and performance metrics.
- Collaborate with Finance and Engineering teams to implement FinOps best practices.
- Analyze large datasets to provide actionable insights for budgeting and forecasting.
- Support automation initiatives to streamline reporting and reduce manual processes.
- Monitor and track KPIs related to cloud cost efficiency and resource allocation.
- Bachelor s degree in finance, Computer Science, IT, or related field.
- 2+ years of experience in data analysis or cloud financial management.
- Strong knowledge of Azure and AWS services, billing models, and cost management tools.
- GCP experience is a plus.
- Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
- Familiarity with FinOps principles and cloud governance frameworks.
- Excellent analytical, problem-solving, and communication skills.
- Experience with Python or scripting for automation and data processing.
- Knowledge of cloud-native analytics tools.
- Understanding of budgeting and forecasting processes in cloud environments.
ทักษะ:
Software Development, Compliance, System Security
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and enhance Cloud Infrastructure (AWS / OpenShift) to ensure high availability, reliability, and security.
- Design and maintain CI/CD pipelines to streamline software development and deployment processes.
- Implement Infrastructure as Code (IaC) using tools such as Terraform, Ansible, and Helm.
- Collaborate closely with Developers and Security teams to build systems aligned with strict security and compliance standards (e.g., PCI-DSS, ISO27001).
- Deploy and maintain Monitoring, Logging, and Alerting systems using tools such as Prometheus, Grafana, ELK Stack, LGTM Stack, Dynatrace, etc.
- Perform incident analysis and assist in resolving production issues and system anomalies.
- Support the team s DevSecOps initiatives to enhance overall system security, automation, and reliability.
- Bachelor's degree in computer engineering, Computer Science, IT, or related fields.
- Solid fundamentals in Linux, networking, databases, and cloud computing.
- Technical Skills (one or more):.
- Cloud: AWS, Azure, GCP, or OpenShift.
- Containers: Docker, Kubernetes.
- CI/CD: GitLab CI/CD, Jenkins, ArgoCD.
- IaC / Automation: Terraform, Ansible, Helm, Python/Bash.
- Monitoring/Logging: Prometheus, Grafana, ELK/LGTM Stack, Dynatrace.
- Security basics: IAM, secret management, TLS, firewalls, compliance frameworks.
- Soft skills.
- Strong ownership, attention to detail, and critical thinking.
- Fast learner with a growth mindset and passion for DevOps/Infrastructure.
- Excellent communication and teamwork with Dev/QA/Security teams.
- Positive attitude and continuous improvement mindset..
- Why You ll Love Working With Us.
- At Krungsri Nimble, you ll join a passionate team working at the intersection of technology and banking innovation. We embrace an agile mindset where you ll have real ownership and the opportunity to influence system design and business outcomes. In our collaborative and transparent environment, we prioritize continuous learning to stay ahead of the curve. If you're looking for a role where you can make a responsible impact, grow your expertise, and help shape the future of digital banking, this is where you belong. Apply now and build something transformative with us!.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ทักษะ:
Industry trends, Cloud Computing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide consultancy advice to business and project teams to ensure security standards and requirements are considered and implemented.
- Perform deep dive reviews focused on Cybersecurity Risk, Technology Risk, and Emerging Risk.
- Effective management of all technology risk and cybersecurity framework including technology policies and standards based on the Group's risk appetite.
- Closely monitor technology and cyber related KPIs, KRIs, KCIs and drive remediation actions as Group perspective.
- Timely update on all material technology risk and cybersecurity topics including a set of risk indicators to the relevant Group Risk Committees and forums.
- Oversight the result of control testing from subsidiaries to ensure Cybersecurity and technology controls meet internal and external compliance requirements.
- Conduct technology risk assessments: Identify and evaluate potential risks Management with the organization's technology systems, infrastructure, and processes. Assess the adequacy of controls, identify vulnerabilities, and recommend risk mitigation strategies.
- Develop and implement risk management strategies: Collaborate with stakeholders to develop comprehensive risk management strategies that align with business objectives and regulatory requirements. Implement controls and procedures to mitigate identified risks effectively.
- Monitor technology risk exposure: Continuously monitor technology systems, networks, and processes to identify emerging risks, vulnerabilities, and trends. Stay up-to-date with industry developments, emerging technologies, and regulatory changes to proactively address potential risks.
- Perform risk analysis and reporting: Analyze risk assessment findings, internal control evaluations, and audit reports to identify trends, root causes, and areas of improvement. Prepare detailed reports on risk exposure, mitigation strategies, and recommendations for management and relevant stakeholders.
- Collaborate with cross-functional teams: Work closely with IT teams, compliance officers, cybersecurity professionals, and other stakeholders to develop and implement risk management frameworks, policies, and procedures. Provide guidance and recommendations on technology-related risk management activities.
- Conduct technology risk training and awareness programs: Develop and deliver training programs to educate employees on technology risk management best practices, policies, and procedures. Raise awareness about emerging threats and provide guidance on incident response protocols.
- Assist in incident response and recovery: Support the organization in managing technology-related incidents, including data breaches, system failures, and cybersecurity threats. Coordinate response efforts, assist in recovery measures, and contribute to post-incident reviews and lessons learned.
- Stay updated on industry standards and regulations: Keep abreast of industry trends, emerging technologies, and regulatory requirements related to technology risk management. Provide recommendations on incorporating best practices into the organization's risk management framework.
- Minimum of 5 years experience in Technology and Cyber Risk.
- Bachelor s degree or above in related discipline.
- Working experience or familiar in a group public company.
- Understanding of regulatory requirements such as BOT, OIC, and SEC; industry standards such as COBIT, NIST, ISO27001, ITIL, and PCIDSS.
- Experience in one or more emerging technologies such as Artificial Intelligence, Machine Learning, Distributed Ledger Technology, Robotic Process Automation, Cloud computing.
- Excellent communication and relationship building skills; proven ability to influence senior management.
- Good command of written and spoken in English is preferable.
ทักษะ:
Sales, Procurement, Legal
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in promoting databases solutions or data management software.
- Experience in planning, pitching, and executing a territory business.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.
- Experience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.
- Experience supporting executive relationships, and developing new territories/accounts, while ensuring customer success, adoption and expansion.
- Experience with databases technologies and products (e.g., PostgreSQL, MySQL, Oracle, MongoDB, HA, security, etc.) and deployment options in the cloud.
- Experience carrying and exceeding business goals in a sales role.
- Experience working in an overlay sales role.
- The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
- As a Database Sales Specialist, you will help us grow our operational database business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver business, demonstrate product functionality and provide a comprehensive overview of business use cases. You will lead day-to-day relationships with cross-functional team members, serving as a solution lead within the sales organization. You will lead go-to-market strategies, sales plays, run campaigns, and execute on the opportunities created.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Make databases a leading conversation in sales discussions/account strategy, develop country and segment specific plans for Google Cloud Platform (GCP) database services, and work with sub-region leadership team to define databases pen testing and ramp strategies.
- Build relationships with customers as trusted advisor to understand their business drivers/technology footprint, identify appropriate Google databases solution use cases, manage complex business cycles and influence long-term strategic direction.
- Deliver against quota and achieve strategic business and growth goals while forecasting and reporting territory s business.
- Work with account and cross-functional teams (e.g., sales representative and sales managers, customer engineering, marketing, customer success) to develop go-to-market strategies, generate and progress pipeline, understand the customers, and provide excellent prospect and customer experience.
- Collaborate with partner team to activate database-specific partners, ensure sales teams and customers have access to partners.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Ability to communicate in English and Thai fluently to support client relationship management in this region.
- Experience promoting technical solutions in Cloud AI.
- Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
- Experience building technical strategies to uncover new workloads with customers.
- Experience migrating applications and services to cloud platforms.
- The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
- As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer s primary technical partner and advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use the expertise to architect cross-pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Develop and own the technical account plan and strategy, participate in planning and support the business goals.
- Combine sales, programming, and solutions architecture expertise to prove the value of GCP across the portfolio through demos, pilots and workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, and continue to lead the technical engagement in the solution phase.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, provide support to cross-functional teams during ramp, delivery, migration or implementation phases.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with foundational cloud technologies and service provider ecosystems and business models.
- 8 years of experience working in a partner or channel manager role.
- Experience working with service providers or solution integrator ecosystems.
- Ability to communicate Thai and English fluently as this is a customer-facing role that requires interactions with local stakeholders.
- Experience partnering with solutions providers, system integrators, or managed service providers.
- Experience with technology implementations of cloud solutions for customers.
- Experience with consumption business models, cloud economics, and partner agreement constructs.
- Experience delivering presentations to executive-level audiences, including at customer, partner, or industry events.
- The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
- As a Partner Development Manager for Enterprise customers, you will be responsible for the sales organization by identifying the right partner, based on partner capabilities and capacity, to progress opportunities and drive consumption. You will build and maintain an understanding of Google Cloud s partner ecosystem, market dynamics, and go-to-market (GTM) strategies for both partner and direct sales by industry and segment. You will manage and optimize the performance of the partners you align to opportunities, ensure early engagement in the business process, ensure delivery quality, and drive optimal end-customer outcomes while balancing expansion of the local partner ecosystem.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Manage partner business performance and map partner capabilities/priorities with Google's goals and strategies to meet quarterly business targets; drive quarterly business reviews with key service partners and leadership.
- Drive executive connections with regional sales leadership and partner leadership.
- Help partners grow their Google practice and product portfolio through joint development of solutions and services; develop and provide custom presentations on GCP technologies to partners to help them scale the joint business.
- Drive partners to build a partner sourced pipeline, nominate partners to receive inbound/outbound leads, and ensure overall pipeline tracking accuracy and health; drive and support regional demand generation activities/events with partners and support regional engagement with strategic global and regional partners.
- Promote strategy at key industry events and shape industry agenda and standards, shape Google s approach to partnership strategy with stakeholders.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
SAP, Microsoft Azure, Web Services
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team.
- You analyze the big picture, have expertise with digital transformation, and coach on technical and business architectures.
- You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.
- You will analyze your customer s technical needs and execute consumption plans for your assigned customers.
- You will provide recommendations and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.
- You will be a voice of the customer to internal SAP stakeholders.
- You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
- A BTP-CSP Advisor may also be assigned to fulfill a customer s premium subscription services.
- Our Team.
- We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued.
- The SAP Business Technology Platform CSP team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other s questions, and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences.
- Role Requirements.
- You have 4-6 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
- You have deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions.
- You have foundational knowledge of public cloud platforms and providers (e.g. Microsoft Azure, Amazon Web Services, Google Cloud, etc.) Certifications in enterprise architecture are a plus.
- You have great communication and presentation skills. Familiarity with design thinking methodology is a plus.
- You can navigate complex organizational dynamics both internally at SAP, as well as externally with customers and partners.
- You can continuously learn and adapt to the unique business and cultural practices of each region/country.
- You have a focus on customer service mindset and customer empathy.
- You have a passion for learning new technologies and enjoy problem solving.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
ทักษะ:
Salesforce, Cloud Computing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- Build trusted relationship with senior executives and key decision makers across Business and Technology.
- Able to create the first level of Business Architecture and engage Business/ IT on it.
- To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
- Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
- To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
- Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
- Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
- Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
- Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Business case/value engineering experience to drive compelling points of view.
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
- Ability to work as part of a team to solve technical problems in a varied environment.
- Translate these needs into a compelling vision and roadmap for our customers.
- Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
- Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to solve problems in varied, fast paced environments.
- Inquisitive, practical and passionate about technology and sharing knowledge.
- Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
- Good at explaining ideas and finding ways to keep people s attention.
- Knowledge of Salesforce will be an added advantage.
- Fluency in Thai and English is a must to communicate with customers.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ทักษะ:
Salesforce, Cloud Computing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for supporting Thailand Public Sector accounts.
- Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
- Engage with business users to define, create and implement solution prototypes and pilots, and then manage those pilots through their inception to completion.
- The ability to confidently present and articulate the business value of the Salesforce cloud-based application suite and platform to managers and executives of all levels.
- Be an innovator who can create new solutions using out-of-the-box thinking.
- Deliver product, technical, and security related responses on RFPs/RFIs.
- Work as a team player by contributing, learning and sharing new knowledge.
- Demonstrate a working knowledge of how to integrate cloud applications to existing business applications.
- Manage multiple customer engagements concurrently.
- Be self motivated, flexible, and take initiative..
- Required Skills.
- At least 8 to 10 years experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or high value business solutions.
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
- Superior presentation and demonstration skills.
- Experience in multi product solution selling to enterprise customers.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Business Analysis and Business case/ROI construction.
- Data modelling skills are desirable.
- Experience selling to Public Sector agencies and statuary bodies are desirable..
- Excellent benefits include:}.
- Private Medical Insurance, Dental Insurance, Health Screening.
- Wellness Reimbursement Programme.
- Education Reimbursement Programme.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Data Warehousing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology.
- Advanced knowledge of security for cloud computing.
- Expert level skills for Informatica services and product capabilities in respective major or area of focus.
- Ability to engage VP/Director customer personas.
- Credibility with data engineers, data scientists, and other technical personas.
- Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases.
- Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
- Strong written and verbal communication skills.
- Ability to create and execute on a strategic technical account plan.
- ESSENTIAL DUTIES.
- Proactive learner.
- Manage customer engagements independently.
- Responsible for sharing best practices, content, and tips and tricks, and competitive intelligence for major or area of focus across area or theater.
- Stay current on certification of services required for area of responsibility.
- Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication.
- Create and deliver customized demos.
- Conduct technical workshops with customers.
- Lead RFP responses and POC s.
- Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
- Provide customer feedback on product gaps using Vivun.
- Ability to support demos at marketing events independently.
- Ability to create and present new customer demos for new use cases with minimal assistance.
- Present existing EBC content.
- EDUCATION & EXPERIENCE.
- 8+ years of relevant experience in data integration, master data management, or data governance.
- 10+ years of presales/technical sales or consulting experience.
- BA/BS or equivalent educational background is preferred.
- LI-Y.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 5 years of Electrical experience (electrical testing equipment or electrical distribution) in an industrial or commercial environment.
- Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs (23 kg) of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective eq ...
- Ability to work non-standard hours and work rotations/shifts.
- 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field.
- Experience in data centers, hospitals, or power plants.
- Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units).
- Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
- Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.
- The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
- As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
- As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Inspect, maintain, and repair various data center systems.
- Provide daily assistance to technicians, read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order.
- Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems.
- Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment.
- Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Linux, UNIX, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, agreement management, or delivery teams.
- Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
- Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
- Experience with initiating and executing initiatives in a global environment.
- Ability to lead and improve Environmental Health and Safety initiatives.
- Excellent performance with data gathering, analysis and presentation skills.
- Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
- Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
- In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans. The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Assurance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
- 3 years of experience in Dense Wavelength Division Multiplexing (DWDM) or Transmission Control Protocol/Internet Protocol (TCP/IP) or system design operations methodology.
- Experience working with and directing field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
- Experience in collaborating across multiple levels and functions along with the ability to influence the decision-making.
- As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
- You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Manage oversight and Quality Assurance (QA) of installation technicians for rack, stack and installation of networking equipment.
- Test and commission routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network.
- Generate implementation plans and provide technical leadership and guidance during deployment activities.
- Work with project management, network engineering, and rest of the Engineering team to identify in advance potential issues in network installations, including in the areas of facility power Alternating Current/Direct Current (AC/DC), cooling, security/access, rack layout, and cable management.
- Own network documentation, updating, and maintaining network drawings and plans.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Basic troubleshooting skills and knowledge in network, voice, collaboration, and contact centre services.
- The ability to triage client cases effectively, ensuring that severity and impact is accurate as well as key information is documented in the case.
- Active listening techniques to confirm understanding and gather relevant information.
- Strong communication skills, able to work across different cultures and social groups.
- Flexibility and adaptability in changing circumstances.
- Positive outlook and resilience under pressure.
- Commitment to creating a positive client experience by understanding their requirements and keeping them clearly updated on progress of their case.
- Willingness to put in extra hours when necessary.
- Diploma, bachelor's degree, or relevant qualification in Information Technology or Computing (or equivalent experience).
- Relevant partner Certifications are also desirable.
- Workplace type: On-site Working
- About NTT DATA
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
- Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop s.
- Try to resolve as many tickets as possible using available Knowledge articles or provided Sop s.
- Good understanding of using ITSM tools and ITSM processes.
- Strong planning skills, considering possible changes and circumstances.
- A strong work ethic, including the capacity to put in longer hours when necessary.
- Adaptability to changing environments.
- A client-focused approach, creating positive client experiences throughout their journey.
- The aptitude to communicate and work across different cultures and social groups.
- Excellent active listening skills, confirming understanding and seeking relevant information.
- A positive outlook and resilience under pressure.
- A bachelor s degree in information technology/computing or equivalent experience.
- On-site Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ทักษะ:
Oracle
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
- Ensures that any software that is part of the solution is installed and configured according to client requirements.
- Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
- Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
- Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
- Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
- Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
- Ensures the efficient and comprehensive resolution of incidents and requests.
- Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
- Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
- Provides second line remote and onsite technical support to clients.
- Provides second line field engineering services to clients.
- Reports and escalates issues to 3rd party vendors if necessary.
- Follows the required handover procedures for shift changes to ensure service continuity.
- To thrive in this role, you need to have: Good communicate skills, both verbal and written.
- Ability to plan activities and projects well in advance and take into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
- Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
- Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
- Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.
- Required experience: Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
- Moderate level experience in technical support to clients.
- Moderate level experience in diagnosis and troubleshooting.
- Moderate level experience providing remote support in Collaboration technologies.
- Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
- Basic understanding of Network routing and switching.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility management.
- Provide operational readings and key performance indicators to make sure uptime is maintained.
- About AWS
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- Technical College Degree or Qualified Technical Diploma.
- Experience in mission critical environment with 5+ years of relevant work experience.
- An excellent understanding of the electrical and mechanical systems used in a data center, manufacturing or semiconductor environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- PREFERRED QUALIFICATIONS.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
- Proficient in technical verbal and written communication skills.
- Data Center or facility experience is a plus advantage.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ทักษะ:
Linux, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deployment, Rack installation and server provisioning.
- Diagnose and resolve hardware issues across enterprise-scale server environments.
- Monitor fleet health and identify trending problems.
- Serve as a technical liaison for internal teams.
- Network Cabling (Managing fiber optic and copper installations).
- Troubleshooting network issues.
- About AWS
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- Able to communicate in English.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
- Able to communicate in English.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations
- PREFERRED QUALIFICATIONS.
- Familiar with Linux operating system.
- Experience of server operation system level development, familiar with server hardware components and basic troubleshooting.
- Experience of Networking setup and configuration.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ประสบการณ์:
4 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty.
- Are detail and data oriented.
- Have experience managing engineering projects and consultants.
- Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).
- Be inclined to get into the field to see things up close.
- Key job responsibilitiesPerform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including essential equipment, and event support.
- Provide technical support to the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
- Supporting operating partners to lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency.
- Interface with operating partners, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered by operating partners.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering site audits within leased or colo data centers. Produce reports outlining risks with recommended mitigations and remediation's.
- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
- A day in the life
- Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
- About AWS
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience.
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities.
- Experience researching new designs, technologies, and construction methods of data center equipment and facilities.
- Knowledge of both mechanical and electrical equipment or design related to data center electrical and mechanical topology.
- PREFERRED QUALIFICATIONS.
- Professional Engineer License.
- Experience with building codes and regulations for your region.
- Experience carrying design concepts through exploration, development, and into deployment or mass production.
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
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